Capital One credit card not working with Money

#3 04-12-2008, 08:19 PM

"BY" wrote:

- quote -

> I have had trouble adding my Capital One credit card account to Microsoft
> Money, and based on comments from others on the newsgroups I am not the only
> one. To that end, I have decided to document my journey through the land of
> MS and Capital One tech support to try and get this issue resolved.
> http://msmoneycaponesupport.blogspot.com
> Perhaps others with the same problem will read this documentation and agree
> with me. Or perhaps I am wrong and someone can give me a hand.
> In a nut shell, I believe that when setting up a Capital One credit card
> account in Money (I'm using Plus Deluxe), Money is trying to use my login
> information to log on to "Capital One Online Banking" instead of "Capital One
> Online Banking for Credit Cards" which are two completely separate services
> with independent login information (as confirmed by Capital One tech support).
> Capital One Online Banking:
> https://onlinebanking.capitalone.com...one/login.aspx
> Capital One Online Banking for Credit Cards:
> https://servicing.capitalone.com/c1/login.aspx
> Comments at the blog site are welcome and encouraged!

I am seeing the same problems and we are 2 months removed from your post,
has MS not fixed this yet?

#2 03-09-2008, 11:37 AM

I just visited your blog... did Alex get your point? Do they understand
that there are 2 Services one for backing and one for credit card, and that
they do have to do someting? Sorry, I am so fustrated with Money 2007....

"BY" wrote:

- quote -

> I have had trouble adding my Capital One credit card account to Microsoft
> Money, and based on comments from others on the newsgroups I am not the only
> one. To that end, I have decided to document my journey through the land of
> MS and Capital One tech support to try and get this issue resolved.
> http://msmoneycaponesupport.blogspot.com
> Perhaps others with the same problem will read this documentation and agree
> with me. Or perhaps I am wrong and someone can give me a hand.
> In a nut shell, I believe that when setting up a Capital One credit card
> account in Money (I'm using Plus Deluxe), Money is trying to use my login
> information to log on to "Capital One Online Banking" instead of "Capital One
> Online Banking for Credit Cards" which are two completely separate services
> with independent login information (as confirmed by Capital One tech support).
> Capital One Online Banking:
> https://onlinebanking.capitalone.com...one/login.aspx
> Capital One Online Banking for Credit Cards:
> https://servicing.capitalone.com/c1/login.aspx
> Comments at the blog site are welcome and encouraged!

#1 02-20-2008, 01:37 AM

"Taylor" <taylor[at]nospam2me.com> wrote in message
news:ZuSdna0nq4ShmibanZ2dnUVZ_r-vnZ2d[at]comcast.com...

- quote -

> Captial One Online Banking is for Capital One Bank.
> Capital One Online Banking for Credit Cards is for Capital One
> Credit Cards.
> One is a bank. One is a credit card.
> You need tech support for this?

There is reportedly only one direct online connection through Money.
It requires use of 'special' credentials assigned by Capital One for
that purpose. Those are supposed to be different from the credentials
(userID/password) used for the web site access.
--
Chris Cowles
Gainesville, FL

02-19-2008, 03:43 PM

"BY" <BY[at]discussions.microsoft.com> wrote in message
news:F7B1CB41-D7CF-46B1-992B-C0D3F42047B7[at]microsoft.com...
- quote -

> I have had trouble adding my Capital One credit card account to Microsoft
> Money, and based on comments from others on the newsgroups I am not the
> only
> one. To that end, I have decided to document my journey through the land
> of
> MS and Capital One tech support to try and get this issue resolved.
> http://msmoneycaponesupport.blogspot.com
> Perhaps others with the same problem will read this documentation and
> agree
> with me. Or perhaps I am wrong and someone can give me a hand.
> In a nut shell, I believe that when setting up a Capital One credit card
> account in Money (I'm using Plus Deluxe), Money is trying to use my login
> information to log on to "Capital One Online Banking" instead of "Capital
> One
> Online Banking for Credit Cards" which are two completely separate
> services
> with independent login information (as confirmed by Capital One tech
> support).
> Capital One Online Banking:
> https://onlinebanking.capitalone.com...one/login.aspx
> Capital One Online Banking for Credit Cards:
> https://servicing.capitalone.com/c1/login.aspx
> Comments at the blog site are welcome and encouraged!

Captial One Online Banking is for Capital One Bank.
Capital One Online Banking for Credit Cards is for Capital One Credit Cards.
One is a bank. One is a credit card.

You need tech support for this?

#-1 02-18-2008, 05:06 PM

I have had trouble adding my Capital One credit card account to Microsoft
Money, and based on comments from others on the newsgroups I am not the only
one. To that end, I have decided to document my journey through the land of
MS and Capital One tech support to try and get this issue resolved.

http://msmoneycaponesupport.blogspot.com

Perhaps others with the same problem will read this documentation and agree
with me. Or perhaps I am wrong and someone can give me a hand.

In a nut shell, I believe that when setting up a Capital One credit card
account in Money (I'm using Plus Deluxe), Money is trying to use my login
information to log on to "Capital One Online Banking" instead of "Capital One
Online Banking for Credit Cards" which are two completely separate services
with independent login information (as confirmed by Capital One tech support).

Capital One Online Banking:
https://onlinebanking.capitalone.com...one/login.aspx

Capital One Online Banking for Credit Cards:
https://servicing.capitalone.com/c1/login.aspx

Comments at the blog site are welcome and encouraged!

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