On Mon, 11 Feb 2008 18:08:13 -0800 (PST), milan_sanremo
<hancock.robert[at]gmail.com> wrote:

- quote -

Be persistent. (It's worked for me in the past)

Reply to the message indicating the problem is ongoing, and you would like
escalated support.
--ron

"milan_sanremo" <hancock.robert[at]gmail.com> wrote in message
news:bd6a8de3-cf23-40b8-890e-6375f72d0d00[at]j20g2000hsi.googlegroups.com...
- quote -

FYI, I have Chase and it still works fine. But that can vary allot
depending on where you are. Originally, I was with First Chicago, which
sold to Bank One, which sold to Chase.

The site you mentioned is a site for Chase businesses. Do you have a Chase
business account? I have a regular consumer Chase checking account and a
couple of Chase credit cards.

Bruce.

Chase has verified that my downloads are occurring successfully, but
Money does not process them. I sent an email to Money support and
they never asked for information, but sent this reply:

<This is Francisco De la Cruz with Microsoft Money Technical Support.
It was a real pleasure to work with you on the issue with Microsoft
Money today unfortunately we were not able to establish a resolution.

This information on the charges and also how to enable Chase Bank with
Money can be found at this link
http://www.chase.com/ccp/index.jsp?p...ng/page/bb_pfm

At this time, I am closing your case and noting that your issue has
not been resolved. If you have any further questions pertaining to
this particular support incident, simply respond to this message and
we will follow up with you as soon as possible.
1. Has anyone else experienced this non-posting problem?
2.How can escalate a complaint in the Money support structure?