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Old 02-02-2008, 09:54 PM
Cal Learner-- MVP
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Posts: n/a
Default Re: Download issues

In microsoft.public.money, sherryw wrote:

- quote -

> I even went out and bought the CD since I couldn't get anyone to help. I
> still get the same error. It installed onto my other computer just fine, but
> not my laptop which is where I need it. The error I receive states that
> Setup unable to complete, because some components are missing. Do I need to
> reinstall Windows XP to find what components are missing. I am assuming it
> is missing some DLL files.


So was your error message "Setup was unable to install some of the
components needed to run Money. Try installing Money again."?

I would try creating a new XP user with Administrator privilege.
Start-> Settings-> ControlPanel-> UserAccounts-> CreateANewAccount
Switch to that user and install Money as that user.

The theory is that if the problem is an IE setting, you will get
default settings for the new user. If you succeed this way, it
would accomplish the download, and it would point toward the reason
the other did not work. You can delete the new user later, and
your regular IE settings will not have been changed.

If that does not do it, see http://support.microsoft.com/kb/827814



- quote -

> "Cal Learner-- MVP" wrote:
> > In microsoft.public.money, sherryw wrote:
> > > > When downloading Money Plus Deluxe from web, it says at the top Download
> > > Complete, but in the middle it states, Unable to set up completely due to
> > > some missing files. It doesn't provide anything else, I have redownloaded
> > > from web site several times and it is saved on my harddrive. I removed MM
> > > 2004 before starting, because at first it stated that it needed to be
> > > removed. Now, I am at a loss and of course, none of the ways to contact
> > > someone are available.
> > > Are you referring to the trial version, or did you already purchase

> > Money Plus? Do you have the email confirming your order? If so,
> > there should be contact info in that.
> >
  #1  
Old 02-02-2008, 08:42 PM
sherryw
Guest
 
Posts: n/a
Default Re: Download issues

I even went out and bought the CD since I couldn't get anyone to help. I
still get the same error. It installed onto my other computer just fine, but
not my laptop which is where I need it. The error I receive states that
Setup unable to complete, because some components are missing. Do I need to
reinstall Windows XP to find what components are missing. I am assuming it
is missing some DLL files.

"Cal Learner-- MVP" wrote:

- quote -

> In microsoft.public.money, sherryw wrote:
> > When downloading Money Plus Deluxe from web, it says at the top Download
> > Complete, but in the middle it states, Unable to set up completely due to
> > some missing files. It doesn't provide anything else, I have redownloaded
> > from web site several times and it is saved on my harddrive. I removed MM
> > 2004 before starting, because at first it stated that it needed to be
> > removed. Now, I am at a loss and of course, none of the ways to contact
> > someone are available.

> Are you referring to the trial version, or did you already purchase
> Money Plus? Do you have the email confirming your order? If so,
> there should be contact info in that.

 
Old 02-02-2008, 04:10 PM
Cal Learner-- MVP
Guest
 
Posts: n/a
Default Re: Download issues

In microsoft.public.money, sherryw wrote:

- quote -

> When downloading Money Plus Deluxe from web, it says at the top Download
> Complete, but in the middle it states, Unable to set up completely due to
> some missing files. It doesn't provide anything else, I have redownloaded
> from web site several times and it is saved on my harddrive. I removed MM
> 2004 before starting, because at first it stated that it needed to be
> removed. Now, I am at a loss and of course, none of the ways to contact
> someone are available.


Are you referring to the trial version, or did you already purchase
Money Plus? Do you have the email confirming your order? If so,
there should be contact info in that.

  #-1  
Old 01-28-2008, 12:00 PM
sherryw
Guest
 
Posts: n/a
Default Download issues

When downloading Money Plus Deluxe from web, it says at the top Download
Complete, but in the middle it states, Unable to set up completely due to
some missing files. It doesn't provide anything else, I have redownloaded
from web site several times and it is saved on my harddrive. I removed MM
2004 before starting, because at first it stated that it needed to be
removed. Now, I am at a loss and of course, none of the ways to contact
someone are available.
 

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download, issues
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