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  #4  
Old 01-26-2008, 01:41 PM
Brian Bea
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Posts: n/a
Default RE: Update Problems

I've fallen in the same boat too with the same problem except I use 2006
Deluxe. What's the solution?

"E" wrote:

- quote -

> I have encountered repeated problems when I try to update my accounts online.
> Initially, the updates failed about a week ago. I have since "stopped using
> online services" and then re-started the online services (re-entering my
> information for each account) in the "Manage Online Services" window. When
> I do that, I have only been able to successfully update the accounts in Money
> that initial time. Every subsequent update fails.
> To make this even more strange, I noticed that my accounts in the Money.msn
> page update when I click "Update Now" in Money, but the accounts in the Money
> program do not.
> Has anybody encountered issues like this before and resolved them? Is there
> a trick that I do not know about? This situation has become very frustrating.

  #3  
Old 01-26-2008, 01:38 PM
Puzzled
Guest
 
Posts: n/a
Default Re: Update Problems

I'm definitely having the same problem as well. I tried the band aid fix it
method too, by stopping & resetting my accounts, but I only get the 1st
downloaded update and none after it.

"E" wrote:

- quote -

> Cal,
> Thank you for the link. I worked through the relevant info on that page,
> but for some reason none of them fixed my problems.
> Here's some additional information on my predicament: I'm running Money
> 2007 Deluxe on Windows XP. I haven't installed anything new since Money last
> worked. I have tried to restart/reset each of my accounts by stopping online
> services and starting them again. At best, I only get that first update and
> no subsequent updates. At worst, I can't even get that to work (one ING acct
> and one Capital One CC account will not work).
> Are there any other ideas? I will gratefully accept any advice at this
> point, because I can not think of a way to fix this.

  #2  
Old 01-25-2008, 11:42 AM
E
Guest
 
Posts: n/a
Default RE: Update Problems

I uninstalled and reinstalled Money. Then I loaded a backup from before
these problems started. When I tried to update online, I watched the
progress of the update (instead of using the "Hide" option). The update got
through the first two steps, but then it quickly stopped when it reached
"processing service updates" and it gives me a pop-up box that says "Updates
not Complete"


  #1  
Old 01-25-2008, 11:09 AM
E
Guest
 
Posts: n/a
Default Re: Update Problems

Cal,

Thank you for the link. I worked through the relevant info on that page,
but for some reason none of them fixed my problems.

Here's some additional information on my predicament: I'm running Money
2007 Deluxe on Windows XP. I haven't installed anything new since Money last
worked. I have tried to restart/reset each of my accounts by stopping online
services and starting them again. At best, I only get that first update and
no subsequent updates. At worst, I can't even get that to work (one ING acct
and one Capital One CC account will not work).

Are there any other ideas? I will gratefully accept any advice at this
point, because I can not think of a way to fix this.
 
Old 01-25-2008, 01:19 AM
Cal Learner-- MVP
Guest
 
Posts: n/a
Default Re: Update Problems

In microsoft.public.money, E wrote:

- quote -

> I have encountered repeated problems when I try to update my accounts online.
> Initially, the updates failed about a week ago. I have since "stopped using
> online services" and then re-started the online services (re-entering my
> information for each account) in the "Manage Online Services" window. When
> I do that, I have only been able to successfully update the accounts in Money
> that initial time. Every subsequent update fails.
> To make this even more strange, I noticed that my accounts in the Money.msn
> page update when I click "Update Now" in Money, but the accounts in the Money
> program do not.
> Has anybody encountered issues like this before and resolved them? Is there
> a trick that I do not know about? This situation has become very frustrating.


See if http://support.microsoft.com/kb/899935/en-us gives you some
ideas.
  #-1  
Old 01-24-2008, 11:35 PM
E
Guest
 
Posts: n/a
Default Update Problems

I have encountered repeated problems when I try to update my accounts online.
Initially, the updates failed about a week ago. I have since "stopped using
online services" and then re-started the online services (re-entering my
information for each account) in the "Manage Online Services" window. When
I do that, I have only been able to successfully update the accounts in Money
that initial time. Every subsequent update fails.

To make this even more strange, I noticed that my accounts in the Money.msn
page update when I click "Update Now" in Money, but the accounts in the Money
program do not.

Has anybody encountered issues like this before and resolved them? Is there
a trick that I do not know about? This situation has become very frustrating.
 

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problems, update
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