Upgrade from 16.0.120.621 to 16.0.120.1303?

#6 01-11-2008, 03:47 PM

"...And still nothing from Microsoft Technical support...."

Does that mean that you have gotten response but that they haven't been able
to resolve it yet?
Or does that mean that you haven't seen any responses at all? (Check your
Junk email)

-Mark

"ECD" <ECD[at]discussions.microsoft.com> wrote in message
news:8A6C1AD7-09A1-4A43-95D6-764DDA99611D[at]microsoft.com...
- quote -

> Thanks! The new Administrator user account did the trick of triggering
> the
> Money update. Now I'm at 1303.
> Unfortunately, Money is still closing if I do a Help-> Privacy Statement,
> in
> addition to other Help and File commands.
> ...And still nothing from Microsoft Technical support....
>

> "Cal Learner-- MVP" wrote:
> > In microsoft.public.money, ECD wrote:
> > > > I tried methods 5 and 4 and Money still closes when doing any number of
> > > simple menu commands, like Help-> Privacy Statement for example.
> > > You may have already tried this, but if not, try creating a new XP
> > user with Administrator privilege.
> > Switch to that user. Create a new Money file without a LiveId on it.
> > See if the updates happen, and see how that file works.
> > > > > > > Thanks for the suggestion though.
> > > > > "Cal Learner-- MVP" wrote:
> > > > > > In microsoft.public.money, ECD wrote:
> > > > > > > > I'm currently running Money 2007 16.0.120.621 under XP SP2. I've
> > > > > seen posts
> > > > > that reference a later version 16.0.120.1303.
> > > > > > > > > How can I get the update?
> > > > > > > > > I'm having all sorts of issues with Money closing if I do the
> > > > > simplest
> > > > > things like the menu command Help-> Privacy Statement. I'm hoping an
> > > > > update
> > > > > will resolve it.
> > > > > > > > > Not much luck with Microsoft Technical support

> > > > > > > > > > Perhaps it is a firewall or permissions issue. See methods 5 and 4
> > > > of http://support.microsoft.com/kb/899935/en-us
> > > > > > > > > > > > >

#5 01-11-2008, 04:16 AM

In microsoft.public.money, ECD wrote:

- quote -

> Thanks! The new Administrator user account did the trick of triggering the
> Money update. Now I'm at 1303.
> Unfortunately, Money is still closing if I do a Help-> Privacy Statement, in
> addition to other Help and File commands.

To isolate where the problem is (file, installation, or user) can
you do Help-> PrivacyStatement in that new file as the new user?

If you copy Sample.mny from your install folder to your
MyDocuments folder, can you open that and do Help-> Privacy Statement
successfully?

- quote -

> ...And still nothing from Microsoft Technical support....
>

> "Cal Learner-- MVP" wrote:
> > In microsoft.public.money, ECD wrote:
> > > > I tried methods 5 and 4 and Money still closes when doing any number of
> > > simple menu commands, like Help-> Privacy Statement for example.
> > > You may have already tried this, but if not, try creating a new XP
> > user with Administrator privilege.
> > Switch to that user. Create a new Money file without a LiveId on it.
> > See if the updates happen, and see how that file works.
> > > > > > > Thanks for the suggestion though.
> > > > > "Cal Learner-- MVP" wrote:
> > > > > > In microsoft.public.money, ECD wrote:
> > > > > > > > I'm currently running Money 2007 16.0.120.621 under XP SP2. I've seen posts
> > > > > that reference a later version 16.0.120.1303.
> > > > > > > > > How can I get the update?
> > > > > > > > > I'm having all sorts of issues with Money closing if I do the simplest
> > > > > things like the menu command Help-> Privacy Statement. I'm hoping an update
> > > > > will resolve it.
> > > > > > > > > Not much luck with Microsoft Technical support

> > > > > > > > > > Perhaps it is a firewall or permissions issue. See methods 5 and 4
> > > > of http://support.microsoft.com/kb/899935/en-us
> > > > > > > > > > > > >

#4 01-11-2008, 01:56 AM

Thanks! The new Administrator user account did the trick of triggering the
Money update. Now I'm at 1303.

Unfortunately, Money is still closing if I do a Help-> Privacy Statement, in
addition to other Help and File commands.

....And still nothing from Microsoft Technical support....

"Cal Learner-- MVP" wrote:

- quote -

> In microsoft.public.money, ECD wrote:
> > I tried methods 5 and 4 and Money still closes when doing any number of
> > simple menu commands, like Help-> Privacy Statement for example.
> You may have already tried this, but if not, try creating a new XP
> user with Administrator privilege.
> Switch to that user. Create a new Money file without a LiveId on it.
> See if the updates happen, and see how that file works.
> > > Thanks for the suggestion though.
> > > "Cal Learner-- MVP" wrote:
> > > > In microsoft.public.money, ECD wrote:
> > > > > > I'm currently running Money 2007 16.0.120.621 under XP SP2. I've seen posts
> > > > that reference a later version 16.0.120.1303.
> > > > > > > How can I get the update?
> > > > > > > I'm having all sorts of issues with Money closing if I do the simplest
> > > > things like the menu command Help-> Privacy Statement. I'm hoping an update
> > > > will resolve it.
> > > > > > > Not much luck with Microsoft Technical support

> > > > > > > Perhaps it is a firewall or permissions issue. See methods 5 and 4
> > > of http://support.microsoft.com/kb/899935/en-us
> > > > > > > >

#3 01-09-2008, 01:23 AM

In microsoft.public.money, ECD wrote:

- quote -

> I tried methods 5 and 4 and Money still closes when doing any number of
> simple menu commands, like Help-> Privacy Statement for example.

You may have already tried this, but if not, try creating a new XP
user with Administrator privilege.
Switch to that user. Create a new Money file without a LiveId on it.
See if the updates happen, and see how that file works.

- quote -

> Thanks for the suggestion though.
> "Cal Learner-- MVP" wrote:
> > In microsoft.public.money, ECD wrote:
> > > > I'm currently running Money 2007 16.0.120.621 under XP SP2. I've seen posts
> > > that reference a later version 16.0.120.1303.
> > > > > How can I get the update?
> > > > > I'm having all sorts of issues with Money closing if I do the simplest
> > > things like the menu command Help-> Privacy Statement. I'm hoping an update
> > > will resolve it.
> > > > > Not much luck with Microsoft Technical support

> > > > Perhaps it is a firewall or permissions issue. See methods 5 and 4
> > of http://support.microsoft.com/kb/899935/en-us
> > > >

#2 01-09-2008, 01:02 AM

I tried methods 5 and 4 and Money still closes when doing any number of
simple menu commands, like Help-> Privacy Statement for example.

Thanks for the suggestion though.

"Cal Learner-- MVP" wrote:

- quote -

> In microsoft.public.money, ECD wrote:
> > I'm currently running Money 2007 16.0.120.621 under XP SP2. I've seen posts
> > that reference a later version 16.0.120.1303.
> > > How can I get the update?
> > > I'm having all sorts of issues with Money closing if I do the simplest
> > things like the menu command Help-> Privacy Statement. I'm hoping an update
> > will resolve it.
> > > Not much luck with Microsoft Technical support

> Perhaps it is a firewall or permissions issue. See methods 5 and 4
> of http://support.microsoft.com/kb/899935/en-us

#1 01-08-2008, 03:07 AM

In microsoft.public.money, ECD wrote:

- quote -

> I'm currently running Money 2007 16.0.120.621 under XP SP2. I've seen posts
> that reference a later version 16.0.120.1303.
> How can I get the update?
> I'm having all sorts of issues with Money closing if I do the simplest
> things like the menu command Help-> Privacy Statement. I'm hoping an update
> will resolve it.
> Not much luck with Microsoft Technical support

Perhaps it is a firewall or permissions issue. See methods 5 and 4
of http://support.microsoft.com/kb/899935/en-us

01-08-2008, 02:40 AM

"ECD" <ECD[at]discussions.microsoft.com> wrote in message
news:B77480BE-9438-47E3-BD86-EFB5DA4166A3[at]microsoft.com...
- quote -

> I'm currently running Money 2007 16.0.120.621 under XP SP2. I've
> seen posts
> that reference a later version 16.0.120.1303.
> How can I get the update?
> I'm having all sorts of issues with Money closing if I do the
> simplest
> things like the menu command Help-> Privacy Statement. I'm hoping an
> update
> will resolve it.
> Not much luck with Microsoft Technical support

While logged in to your computer as administrator, run an online
update. That should retrieve any software updates that are due, if
any.
--
Chris Cowles
Gainesville, FL

#-1 01-08-2008, 02:34 AM

I'm currently running Money 2007 16.0.120.621 under XP SP2. I've seen posts
that reference a later version 16.0.120.1303.

How can I get the update?

I'm having all sorts of issues with Money closing if I do the simplest
things like the menu command Help-> Privacy Statement. I'm hoping an update
will resolve it.

Not much luck with Microsoft Technical support

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