In microsoft.public.money, Eclancy2001 wrote:

- quote -

I understand that Money Plus cannot open your existing file to
convert.

- quote -

You may want to see if another drive you have access to can read
your CD.

- quote -

Yes. Most recently, I installed Money Plus and it won't let me log in "off
line" either. My 2004 CD is unreadable, so I cannot reinstall it and am
trying to log in through the backup file.

"Cal Learner-- MVP" wrote:

- quote -

In microsoft.public.money, Eclancy2001 wrote:

- quote -

Do you mean Money 2004?


- quote -

Thanks Cal,

Tried that, however the software won't even let me log in "off line", so I
can't remove pass port...any idea when a patch will be made available so I
can access the software for my tax records? Or can I install a new copy of
Money with a new user name and passport and import my old records into that
system? I need to close out my end of year financial information and must
access this software to do so. Any help would be appreciated.

Erin

"Cal Learner-- MVP" wrote:

- quote -

In microsoft.public.money, Eclancy2001 wrote:

- quote -

Either wait for later developments, or reinstall your old version.
Log in offline if you can. Remove your Passport if you can.

If your old version was 2004, Money Plus saved a copy of your file
before the conversion attempt as *.m14.

I am also having problems accessing the software using my live ID. I
reviewed the article you referenced below. However, when I try to log in
"off line", it still tells me my user name and password are wrong. So I went
out yesterday and bought a newer version of the software, installed it this
morning, and am still unable to access it. I am about to take the whole
thing back and change to quicken unless someone can give me a solution as to
how to access this program with or without my live ID. Any assistance would
be appreciated

"Bob Peel, MVP" wrote:

- quote -

With the greatest respect - stop fiddling - you may only make things
irretrievably worse.

Just keep an eye on the link I posted. MS are well aware of the problem and
have been working on a solution since they first noticed it. Because of the
need to do a large amount of regression testing it is not easy to forecast
when the problem will be fixed.

--
Regards
Bob Peel,
Microsoft MVP - Money

For UK tips & fixes see
http://support.microsoft.com/default...d=fh;EN-GB;mny.


I do not respond to any emails that I have not specifically asked for.

"William Smith" <ellwood970[at]aol.com> wrote in message
news:A393A4F3-1A7C-41BC-A81C-99C7237FE2B6[at]microsoft.com...
- quote -

Bob, there seems to be an additional problem, the program is corrupting the
file on shut down, and the file cannot be signed into offline with or
without a password, error messages are coming back that the file is not a
money file. I have reconstructed three back up files in the past four days.
Microsoft has not acknowledged this problem. I am using a money file from
before 2004 converted into money plus 2007 on both windows xp and windows
vista ( two machines) and the problem reoccurs on both operating systems.
In addition, the back up files also become corrupt, hence the need to
reconstruct. I have one saved from before the December 17 server upgrade.


"Chuck" <Chuck[at]discussions.microsoft.com> wrote in message
newsD25F6D6-7E18-4A6A-92AF-5E45BE6DE23A[at]microsoft.com...
- quote -

FYI, I'm seeing the same problem with Fidelity.

The root cause for me (reported in a posting yesterday) was
transactions being accepted from a Fidelity update caused Money (both
2006 and 2007) to corrupt the file. Money is killing itself. It's
nothing to do, far as I can tell with background banking, updates, or
anything related to http://articles.moneycentral.msn.com...orkStatus.aspx,
and using Money Repair function has no affect.

I think it's called a "bug" in Money that allows it to kill itself. I
see it happening in both 2006 and 2007 versions.

See my other posting at http://groups.google.com/group/micro...1c5aecab1e0ca?
(I hope this the right URL).

In summary, I got around the problem by re-creating the Fidelity
accounts and then when I updated, instead of getting all transactions,
i only asked for current positions. I don't remember the exact
nomenclature. Cross fingers, I seem to be back in business.

But the bug remains, and will remain, I'm sure. Pity.

In microsoft.public.money, Chuck wrote:

- quote -

Is there an error message?

What version of Money are you using?

If the problem occurs immediately upon opening, you might want to
try turning off background banking and clicking when you want to get
updates.

It is always a good idea to read previous posts. There have been a large
number of posters with exactly the same problem.

See http://articles.moneycentral.msn.com...orkStatus.aspx for
latest position.

--
Regards
Bob Peel,
Microsoft MVP - Money

For UK tips & fixes see
http://support.microsoft.com/default...d=fh;EN-GB;mny.


I do not respond to any emails that I have not specifically asked for.

"Chuck" <Chuck[at]discussions.microsoft.com> wrote in message
newsD25F6D6-7E18-4A6A-92AF-5E45BE6DE23A[at]microsoft.com...
- quote -

For the past week, everytime I try to open my MS Money fie I get an error
that causes it to close. I've tried both repair functions with no luck. I
think I've narrowed down that the issue comes from downloading account
updates from Fidelity as I have restored a back up and tested all other
changes. After money shuts down on me, I get left with an .LRD file that
contains the following phrase... ilihP.elpoepebot

I have no idea what the problem is or how to fix it. anyone know what to do??

Thanks,

Chuck