I can't sign in off line either, I keep getting the same error message.
Thank you Cal for the responses; I think it is useful for people to know
what kinds of problems are being encountered.
Bill

"Cal Learner-- MVP" <via_newsgroup[at]please.tnx> wrote in message
newskk5n3hdh79cv19rknr3cu19nsbl174dj0[at]4ax.com...
- quote -

In microsoft.public.money, William Smith wrote:

- quote -

Try signing in offline. If that does not work, sit tight. There is a
problem that should get addressed on the servers.

Moneyplus 2007 Windows XP IE 7
This is the error message I get when I open money. "Money has detected that
you did not close the file 'MSMONEY' before exiting." "Money now needs to
verify the information in the file."
It then asks me if I want to do this now, I click yes.
The next message shows "The email address or password is incorrect please
try again." This is a windows live ID that works on MSN.
It seems my file is locked.
I tried opening on a different computer, the same messages.
I tried my back-up files, the same messages.
I used the file December 25 at 8:41 P.M., updated, backed it up, closed it,
and tried to open it again around 10:00 P.M. December 25. That's when the
messages started.
Any ideas?
Thank you.
Bill