Jon -

I experienced the exact same problem with Fidelity, and the following steps
worked for me:

1) First disable automatic downloads of Fidelity Statements. (Customize
Updates... then set Fidelity Investments to "Never".)

2) When manually doing a download (Update Now), only download from Fidelity
at most once per day, and as far from midnight as possible. Cal is right
that there is an issue with downloading info from Fidelity very late in the
day and very early in the morning. Multiple downloads a day seem to screw
things up as well.

Not sure if this will work for you, but good luck. I wish the Fidelity
downloads were as robust as some of the others.

Red

"RedDog" wrote:

- quote -

I have been experiencing this exact same issue (without manually downloading
in the wee hours of the morning). That said, I have money download
transaction info automatically once a day - perhaps it is choosing to do so
near midnight. As a test, I'm going to turn off automatic downloads of
Fidelity data, and then try it manually *once* per day. If anyone else is
experiencing this issue or has found a solution, please post!

Thanks,
Reddog

"Jon R" wrote:

- quote -

"Cal Learner-- MVP" wrote:

- quote -

I can say that I did not download in the wee hours of 12/19 or 12/18. I
understand that missing transactions can happen, however to have it happen to
the same account over and over and NO other accounts is a little weird. Then
by creating a NEW file the missing transactions download is also a little
goofy. Which leads me to think something is wrong in my current Money file.

If this is a "bug" that there is no fix for or no one else is having
problems with its not the end of the world. Figured this would be the one
place someone might have run across it if at all. I can attempt to export
all accounts into a new file to see if I am having the same problem still.

In microsoft.public.money, Jon R wrote:

- quote -

That is pretty much what I understood you to be saying in your
initial post.

Can you say that you did not download around 00:30 EST in the wee
hours of 12/19 or 9:30PM PST on 12/18?

In any case, if you are missing a transaction, enter it by hand. It
can happen.

"Cal Learner-- MVP" wrote:

- quote -

I have tried downloading at various times throughout the day - early, late,
not at all. Take for example the transactions for 12/18 which did not
download that day and have not downloaded since.

In microsoft.public.money, Jon R <Jon R[at]discussions.microsoft.comwrote:

- quote -

I suggest you not download around midnight ET for a couple hours.
Consider downloading earlier or the next day.

I have had a problem that has been reoccurring since I added the account to
my file. What happens is that there are days that Money does not download
transactions from Fidelity even though there are new transactions that are
available for download. I can go and create a NEW money file and the
transactions that did not download now download into this new money file so I
assume the problem is with my current money file??

I have done both quick and standard repairs and neither seem to fix it.
This is no rhyme or reason that I can find as to when transactions do not
download.

Any fix for this? Last thing that I want to do is start with a new Money
file as I have multiple other accounts in this file and do not want to have
to recategorize everything, set up budget again, etc..

Thanks for any and all help and suggestions.

Jon