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  #4  
Old 01-04-2008, 10:51 PM
Edwin
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Default Re: Money Plus Deluxe continual software update

Uninstalling then reinstalling Money Plus seems to have solved the problem.


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  #3  
Old 01-04-2008, 03:20 PM
Cal Learner-- MVP
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Default Re: Money Plus Deluxe continual software update

In microsoft.public.money, Edwin wrote:

- quote -

> Tried what you said by changing IE7 - no help, and adding a new user with
> admimistrator privileges - no help. Same problems as before. In addition while trying
> Money while not logged on and with no .mny data file, MNYxx.surfplace tries to be
> downloaded. If I just save the file, the next MNYxx.surfplace comes in (e.g.,
> MNY12.surfplace, then MNY13.surfplace, etc.). If instead of saving the MNYxx file I
> "open" it, Money crashes. Tried this several times.


See http://support.microsoft.com/kb/917377


- quote -

> Do you think deleting and reinstalling Money would work? I will keep the .mny data
> file and use it on the re-installed version of Money. I hope the problems are not in
> the data file. Comments?

  #2  
Old 01-04-2008, 03:09 PM
Edwin
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Posts: n/a
Default Re: Money Plus Deluxe continual software update

Tried what you said by changing IE7 - no help, and adding a new user with
admimistrator privileges - no help. Same problems as before. In addition while trying
Money while not logged on and with no .mny data file, MNYxx.surfplace tries to be
downloaded. If I just save the file, the next MNYxx.surfplace comes in (e.g.,
MNY12.surfplace, then MNY13.surfplace, etc.). If instead of saving the MNYxx file I
"open" it, Money crashes. Tried this several times.

Do you think deleting and reinstalling Money would work? I will keep the .mny data
file and use it on the re-installed version of Money. I hope the problems are not in
the data file. Comments?


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  #1  
Old 12-31-2007, 06:09 PM
Cal Learner-- MVP
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Posts: n/a
Default Re: Money Plus Deluxe continual software update

In microsoft.public.money, Edwin wrote:

- quote -

> I have a similar problem. Every time Money Plus Deluxe starts, it says a software
> update is required. If I click OK, Money closes and the update starts to run. It
> doesn't complete. I get an error message that says "A software update is already in
> progress. Please try again when the update is complete." Next time I start Money the
> same update required message is displayed. Has been going on since I installed the
> program. The version number is always 17.0.120.727.
> I am running XP SP2, IE7. Previously I had Money 2006. I installed 2008 over the top
> of it. I did not have the problem with Money 2006, only with 2008. The MS faq's don't
> address my problem. Any ideas?


This has handled some problems in the past and might help in this
case. Let us know.

In IE7, start with
Tools-> InternetOptions-> Security-> LocalIntranet-> DefaultLevel
which may be sufficient.

If that does not let you get updated, and if you are using XP, I
would
try creating a new user with Administrator privilege. Switch to
that user and start Money with a new blank file with no LiveID.
Let Money download the updates as that user.

The theory is that if the problem is an IE setting, you will get
default settings for the new user. If you succeed this way, it
would accomplish the download, and it would point toward the reason
the other did not work. You can delete the new user later, and
your regular IE settings will not have been changed.
 
Old 12-31-2007, 04:52 PM
Edwin
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Posts: n/a
Default Re: Money Plus Deluxe continual software update

I have a similar problem. Every time Money Plus Deluxe starts, it says a software
update is required. If I click OK, Money closes and the update starts to run. It
doesn't complete. I get an error message that says "A software update is already in
progress. Please try again when the update is complete." Next time I start Money the
same update required message is displayed. Has been going on since I installed the
program. The version number is always 17.0.120.727.

I am running XP SP2, IE7. Previously I had Money 2006. I installed 2008 over the top
of it. I did not have the problem with Money 2006, only with 2008. The MS faq's don't
address my problem. Any ideas?



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  #-1  
Old 12-14-2007, 02:07 AM
Alan
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Posts: n/a
Default Money Plus Deluxe continual software update

Every time Money Plus Deluxe starts, it says a software update is required.
If I click OK, Money closes and the update runs to 100% with no error
displayed. Next time I start Money the same update required message is
displayed. Has been going on for a couple of months. The version number is
always 17.0.120.727. Am running XP SP2, IE7, AOL version of McAfee. Have
tried turning off DEP, setting IE7 security to Default with medium security,
and doing the update with McAfee functions disabled, with no improvement.
Three questions:
1. Is 17.0.x.727 the current version?
2. Is there a place where I can find what the latest version should be?
3. Anyone know how to make the updating stop?
--
Alan
 

Tags
continual, deluxe, money, software, update
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