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  #9  
Old 03-11-2008, 07:50 PM
mansart
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Posts: n/a
Default RE: Money 2008 Deluxe on Vista

In case someone else is reading this thread, here is the solution that
finally worked for me. Thanks Mark.

"Try temporarily elevating this Standard account to an Administrator
acccount.
Start Money and Activate
Close and restart Money to ensure that it doesn't ask you to activate it
again.
Demote this user to a Standard user again
Try Money.

-Mark"


"mansart" wrote:

- quote -

> Has anyone figured out a resolution to this problem yet? I have the exact
> same experience. If I open Money Plus under the administrator account (or
> with Run as Administrator) it works fine, but if I open it in a standard
> account it says the program has not been activated. It worked find in the
> standard account during the entire trial period before I purchased and tried
> to activate it.
> I just spent three hours (literally) talking to tech support. After two and
> a half hours of trying to get it to work the guy finally told me "oh, it's
> not supposed to be run in a standard account, it's only designed to run in an
> administrator account." Because that made no sense on so many levels (not the
> least of which was the fact that he had just spent two and a half hours
> trying to get it to work in a standard account without every mentioning that
> it wasn't meant to be used that way) I asked to speak to a supervisor. The
> "supervisor" just said the same thing as the tech, but neither sounded like
> they knew what they were talking about so I came here to check it out.
> From what I've read, and someone please correct me if I'm wrong, most people
> are able to use Money Plus in a standard account on Windows Vista, while some
> of us are not. Has anyone who had this problem figured out how to resolve it
> so that they don't have to use an administrator password to run the program?
> "Alan van der Vyver" wrote:
> > Hi!
> > > Is anyone able to run this version of Money as a standard user on Vista?
> > > My installation will not recognize that activation has taken place when

> > I run it as a standard user. It does recognized the activation when I
> > run it as an administrator (it was activated as an administrator).
> > > I reported this to Microsoft support and they implied that this was

> > normal. That seems very unlikely to me. Having to run a financial
> > program, with a connection to the Internet, with elevated privileges
> > seems to totally undermine the point of UAC on Vista.
> > > regards,

> > Alan.

>
  #8  
Old 03-11-2008, 01:37 AM
mansart
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Posts: n/a
Default RE: Money 2008 Deluxe on Vista

Has anyone figured out a resolution to this problem yet? I have the exact
same experience. If I open Money Plus under the administrator account (or
with Run as Administrator) it works fine, but if I open it in a standard
account it says the program has not been activated. It worked find in the
standard account during the entire trial period before I purchased and tried
to activate it.

I just spent three hours (literally) talking to tech support. After two and
a half hours of trying to get it to work the guy finally told me "oh, it's
not supposed to be run in a standard account, it's only designed to run in an
administrator account." Because that made no sense on so many levels (not the
least of which was the fact that he had just spent two and a half hours
trying to get it to work in a standard account without every mentioning that
it wasn't meant to be used that way) I asked to speak to a supervisor. The
"supervisor" just said the same thing as the tech, but neither sounded like
they knew what they were talking about so I came here to check it out.

From what I've read, and someone please correct me if I'm wrong, most people
are able to use Money Plus in a standard account on Windows Vista, while some
of us are not. Has anyone who had this problem figured out how to resolve it
so that they don't have to use an administrator password to run the program?

"Alan van der Vyver" wrote:

- quote -

> Hi!
> Is anyone able to run this version of Money as a standard user on Vista?
> My installation will not recognize that activation has taken place when
> I run it as a standard user. It does recognized the activation when I
> run it as an administrator (it was activated as an administrator).
> I reported this to Microsoft support and they implied that this was
> normal. That seems very unlikely to me. Having to run a financial
> program, with a connection to the Internet, with elevated privileges
> seems to totally undermine the point of UAC on Vista.
> regards,
> Alan.

  #7  
Old 02-06-2008, 04:51 AM
John-Aurora
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Posts: n/a
Default Re: Money 2008 Deluxe on Vista



"Chris Cowles" wrote:

- quote -

> "Alan van der Vyver" <alanv[at]worldnet.att.net> wrote in message
> news:u8kCX0pOIHA.3400[at]TK2MSFTNGP03.phx.gbl...
> > > There is something a bit different with my configuration. The

> > product is activated, but the activation information is stored
> > somewhere where a standard user on my machine is not able to access
> > it.

> Do you know for a fact that something is different because you
> intentionally configured it differently? Or do you conclude that the
> activation is stored somewhere not accessible to standard users,
> because of your observations?
> Where is your data file? Is it in
> X:\users\<accountname> \documents\...? Or in something like "My
> Documents"? I think the latter is actually a link that emulates the
> old "documents and settings" structure for older programs. If recorded
> as stored there, it may still cause problems.
> --
> Chris Cowles
> Gainesville, FL

  #6  
Old 12-10-2007, 12:34 PM
Alan van der Vyver
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Posts: n/a
Default Re: Money 2008 Deluxe on Vista


Chris Cowles wrote:
- quote -

> Do you know for a fact that something is different because you
> intentionally configured it differently? Or do you conclude that the
> activation is stored somewhere not accessible to standard users,
> because of your observations?


It is purely my observation that the fact that it is activated is not
accessible as a standard user on my machine, whereas other forum users
say they can run money as a standard user and it recognizes their
activation.

- quote -

> Where is your data file? Is it in
> X:\users\<accountname> \documents\...? Or in something like "My
> Documents"? I think the latter is actually a link that emulates the
> old "documents and settings" structure for older programs. If recorded
> as stored there, it may still cause problems.


My data file is in \users\<accountname> \documents\money\microsoft money.
It has always been in that location, except that when I ran Windows XP,
it was "Documents and Settings" and "My Documents" instead of "Users"
and "Documents". I did a clean install of Vista a long time back and
have since been running Money 2006 without problems, so the current
Money should definitely be using the Vista path and not the semi-hidden
XP shortcut.

Also, when I first encountered trouble with the current version of
Money, I removed it, manually removed all trace of Money from the
registry and then carefully re-installed it.

That re-inforced that I had done everything by the book for the
installation and also ensured that the only thing left over from the
previous version of Money was the data file -- except I have just
realized that I did not remove all trace of the previous version of
Money from the hidden folders in my profile (in locations like AppData
and Program Data), but on review now, there does not seem to be anything
relevant there.

regards,
Alan.
  #5  
Old 12-10-2007, 02:53 AM
Chris Cowles
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Posts: n/a
Default Re: Money 2008 Deluxe on Vista

"Alan van der Vyver" <alanv[at]worldnet.att.net> wrote in message
news:u8kCX0pOIHA.3400[at]TK2MSFTNGP03.phx.gbl...
- quote -

> There is something a bit different with my configuration. The
> product is activated, but the activation information is stored
> somewhere where a standard user on my machine is not able to access
> it.


Do you know for a fact that something is different because you
intentionally configured it differently? Or do you conclude that the
activation is stored somewhere not accessible to standard users,
because of your observations?

Where is your data file? Is it in
X:\users\<accountname> \documents\...? Or in something like "My
Documents"? I think the latter is actually a link that emulates the
old "documents and settings" structure for older programs. If recorded
as stored there, it may still cause problems.
--
Chris Cowles
Gainesville, FL


  #4  
Old 12-09-2007, 09:16 PM
Alan van der Vyver
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Posts: n/a
Default Re: Money 2008 Deluxe on Vista

Hi!

The message is, "You must activate Money within 60 days of... Would you
like to activate now?"

I receive this error message when I start Money as a standard user. I do
not receive it if I start Money as an administrator.

regards,
Alan.

Cal Learner-- MVP wrote:
- quote -

> Support would be the place. But just to confirm, you are getting an
> error message/box that uses the word "activation" or "activate"?

  #3  
Old 12-09-2007, 08:32 PM
Cal Learner-- MVP
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Posts: n/a
Default Re: Money 2008 Deluxe on Vista

In microsoft.public.money, Alan van der Vyver wrote:

- quote -

> Thanks for confirming my suspicion that Money should run fine under a
> standard user account.
> Thanks too for providing suggestions on what might be wrong but, with
> the exception of the SSL setting (which I have subsequently changed), I
> had already done those things.
> There is something a bit different with my configuration. The product is
> activated, but the activation information is stored somewhere where a
> standard user on my machine is not able to access it.
> I will get back to support and see if they can come up with something.
> If someone could just tell me where the activation information is
> stored, I am quite confident that I could resolve it.


Support would be the place. But just to confirm, you are getting an
error message/box that uses the word "activation" or "activate"?
  #2  
Old 12-09-2007, 06:52 PM
Alan van der Vyver
Guest
 
Posts: n/a
Default Re: Money 2008 Deluxe on Vista

Hi!

Thanks for confirming my suspicion that Money should run fine under a
standard user account.

Thanks too for providing suggestions on what might be wrong but, with
the exception of the SSL setting (which I have subsequently changed), I
had already done those things.

There is something a bit different with my configuration. The product is
activated, but the activation information is stored somewhere where a
standard user on my machine is not able to access it.

I will get back to support and see if they can come up with something.
If someone could just tell me where the activation information is
stored, I am quite confident that I could resolve it.

regards,
Alan.
  #1  
Old 12-09-2007, 05:09 AM
Cal Learner-- MVP
Guest
 
Posts: n/a
Default Re: Money 2008 Deluxe on Vista

In microsoft.public.money, Alan van der Vyver wrote:

- quote -

> Is anyone able to run this version of Money as a standard user on Vista?
> My installation will not recognize that activation has taken place when
> I run it as a standard user. It does recognized the activation when I
> run it as an administrator (it was activated as an administrator).
> I reported this to Microsoft support and they implied that this was
> normal. That seems very unlikely to me. Having to run a financial
> program, with a connection to the Internet, with elevated privileges
> seems to totally undermine the point of UAC on Vista.


Be sure that your Money and backup files are moved to a spot that
you will have full privileges to, such as within the user's
Documents folder. If they are in ProgramFiles, Vista will create
an impermanent copy of the file for the user to use, unless the
user explicitly right-clicks at launch and choose
RunAsAdministrator that time.

Check that the SSL2 protocol is enabled. That checkbox is in IE
Tools-> InternetOptions-> Advanced.

Install Money from the Money Plus by browsing to the setup file.
Right-click that file, and choose RunAsAdministrator.

After install, right-click the Money icon and choose
RunAsAdministrator to let potential updates happen. Reboot the
computer. You should not have to run as Administrator normally.
 
Old 12-09-2007, 04:41 AM
Chris Cowles
Guest
 
Posts: n/a
Default Re: Money 2008 Deluxe on Vista

"Alan van der Vyver" <alanv[at]worldnet.att.net> wrote in message
news:uboRcogOIHA.5524[at]TK2MSFTNGP05.phx.gbl...
- quote -

> Is anyone able to run this version of Money as a standard user on
> Vista?
> My installation will not recognize that activation has taken place
> when I run it as a standard user. It does recognized the activation
> when I run it as an administrator (it was activated as an
> administrator).
> I reported this to Microsoft support and they implied that this was
> normal. That seems very unlikely to me. Having to run a financial
> program, with a connection to the Internet, with elevated privileges
> seems to totally undermine the point of UAC on Vista.


Many people do what you ask. It sounds to me like your data file is
not in your documents directory.

You have to run Money at least once as administrator to register it,
and run update during that session to get any program updates. If it
downloads a program update you may need to run as admin on the first
instance after the download to be sure the install completes.

It sounds to me like your data file is not in your documents
directory. It can't be in a program directory or subdirectory. Those
locations don't allow file update by non-admin users.
--
Chris Cowles
Gainesville, FL


  #-1  
Old 12-09-2007, 01:20 AM
Alan van der Vyver
Guest
 
Posts: n/a
Default Money 2008 Deluxe on Vista

Hi!

Is anyone able to run this version of Money as a standard user on Vista?

My installation will not recognize that activation has taken place when
I run it as a standard user. It does recognized the activation when I
run it as an administrator (it was activated as an administrator).

I reported this to Microsoft support and they implied that this was
normal. That seems very unlikely to me. Having to run a financial
program, with a connection to the Internet, with elevated privileges
seems to totally undermine the point of UAC on Vista.

regards,
Alan.
 

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2008, deluxe, money, vista
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