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  #7  
Old 12-01-2007, 05:20 PM
LT
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Posts: n/a
Default Re: Account updates only visible after closing/reopening and/or post quick repair

It appears I've found the problem, and it does indeed relate to where the
data file is stored. This would seem to apply to anyone running a vm (IE:
MAC USERS) and not keeping the main data file somewhere in the Windows
directory.

As mentioned, I am running Money Plus Deluxe (Trial) on WinXP through VMware
Fusion on Mac OS X 10.5.1 and was keeping the data file on the Mac side of
the equation, vice in the Windows 'My Documents' folder for example. While
I did not have any trouble with this arrangement using MD04, this version of
Money apparently does not like it. (Then again, it could be Fusion related,
as I was previously using Parallels as the vm with 04... I think.

In any event, after much trial and error experimenting with the so called
"Nuke the Bills", quick repairs, and level 2 repairs and associated program
crashes, simply moving the data file to the windows directory thus far has
rectified the problem. Account updates/synchronization is fast and smooth
as per previous experiences.

It is noted that backup files can still be maintained on the Mac side. This
is a good thing.

Case in point: save yourself some time and always try the easier solution
first. In this instance, simpler was better.

John





"LT" <spamyou[at]nospam.net> wrote in message
news:wme3j.550$9M.260[at]newsfe19.lga...
- quote -

> Good morning,
> I'm curious if any other users are exeriencing the same issue as I:
> After retrieving account updates, the same are not visible in the account
> register although there is indication that line item updates have been
> downloaded as per the account list. The update process is not always
> fluid either, but I can live with that at the moment.
> The concern at hand is these updates are not viewable until I do one or
> both of the following:
> 1) Close and reopen Money
> 2) Conduct a quick repair
> 3) And sometimes I must close and reopen again after conducting the
> file repair.
> I've cleaned out the cache a few times to no avail. This issue is
> repeatable as I have not once been able to retrieve account updates and
> have them immediately visible in each account register.
> Any suggestions please?
> On a side note, the overall speed of the update process seems to be longer
> as compared to Money Deluxe 2004. Do other users notice the same?
> Running Money Plus Deluxe (Trial) on WinXP. WinXP is installed on VMware
> Fusion on Mac OS X 10.5.1. The money data file is parked outside the vm
> container (ie: not in the Windows "My Documents" folder.) I don't think
> the latter should be an issue as I had no problems whatsoever when running
> MD04.
> Thank you.
> John



  #6  
Old 12-01-2007, 05:58 AM
harrelsonesq
Guest
 
Posts: n/a
Default Re: Account updates only visible after closing/reopening and/or post quick repair

For the record:

Issue: You experience a page fault when downloading transactions directly
from your bank after upgrading from MSMoney 2005 to MSMoney Plus.

Resolution: Back up your data file to ensure that you can undo any
unexpected results. Perform the "nuke the bills" procedure. You will have to
reenter your scheduled transactions, but the page fault issue should not
recur.

This description omits any editorializing about the cause of the issue,
about which I concede that I was probably full of it. Wouldn't be the first
time.

Susan

"Dick Watson" <littlegreengecko[at]mind-enufalready-spring.com> wrote in
message news:OdGi9V1MIHA.4948[at]TK2MSFTNGP02.phx.gbl...
- quote -

> I don't have M05--never had it for long as I sent mine back on the
> 30DMBG--but I think those five choices are what _Advanced Bills_ offered in
> M05 and date back to when M02 redesigned the interface from one where you
> created a transaction just like any other with all the freedoms thereto and
> the M02 -> M04 Bills/M05 -> M+ Advanced Bills interface that is much more
> restrictive.
> But I'm not wanting to be argumentative, there was just an assertion
> somewhere way earlier in this thread that seemed somehow crucial to the
> discussion that I thought might be misleading for those who tumble upon
> it.
> "harrelsonesq" <harrelsonesq2[at]yahoo.com> wrote in message
> news:%237lNM$xMIHA.5360[at]TK2MSFTNGP03.phx.gbl...
> > I neglected to mention that there IS a difference between '05 (and
> > earlier) and Plus. When you click on the "New" button in "Bills summary,"
> > the menu choices are "Bill, Deposit, Transfer, Paycheck, Investment
> > Purchase." This is definitely different, although, unfortunately, I no
> > longer have a copy of '05 running to look at, so I can't describe exactly
> > how.



  #5  
Old 11-30-2007, 12:31 PM
Dick Watson
Guest
 
Posts: n/a
Default Re: Account updates only visible after closing/reopening and/or post quick repair

I don't have M05--never had it for long as I sent mine back on the
30DMBG--but I think those five choices are what _Advanced Bills_ offered in
M05 and date back to when M02 redesigned the interface from one where you
created a transaction just like any other with all the freedoms thereto and
the M02 -> M04 Bills/M05 -> M+ Advanced Bills interface that is much more
restrictive.

But I'm not wanting to be argumentative, there was just an assertion
somewhere way earlier in this thread that seemed somehow crucial to the
discussion that I thought might be misleading for those who tumble upon it.

"harrelsonesq" <harrelsonesq2[at]yahoo.com> wrote in message
news:%237lNM$xMIHA.5360[at]TK2MSFTNGP03.phx.gbl...
- quote -

> I neglected to mention that there IS a difference between '05 (and
> earlier) and Plus. When you click on the "New" button in "Bills summary,"
> the menu choices are "Bill, Deposit, Transfer, Paycheck, Investment
> Purchase." This is definitely different, although, unfortunately, I no
> longer have a copy of '05 running to look at, so I can't describe exactly
> how.



  #4  
Old 11-30-2007, 06:07 AM
harrelsonesq
Guest
 
Posts: n/a
Default Re: Account updates only visible after closing/reopening and/or post quick repair

I neglected to mention that there IS a difference between '05 (and earlier)
and Plus. When you click on the "New" button in "Bills summary," the menu
choices are "Bill, Deposit, Transfer, Paycheck, Investment Purchase." This
is definitely different, although, unfortunately, I no longer have a copy of
'05 running to look at, so I can't describe exactly how.

Susan

"Dick Watson" <littlegreengecko[at]mind-enufalready-spring.com> wrote in
message news:eATMMXnMIHA.4808[at]TK2MSFTNGP05.phx.gbl...
- quote -

> I don't know if I saw this the first time around, but it makes an assertion
> about scheduled transactions handling pre-Money 2006 that I do not think is
> true. You have been able to schedule Transfers as far back as you could
> schedule anything. The UI for doing so changed, annoyingly so, with M02.
> M06 didn't change anything in this regard, IIRC.
> > "LT" <spamyou[at]nospam.net> wrote in message
> > news:XRj3j.3832$6r6.597[at]newsfe23.lga...
> > > I believe the problem is caused by the
> > > difference in the way scheduled bills are handled -- 2005 & earlier
> > > allowed
> > > only payments and deposits to be scheduled. You could put credit card
> > > payments and so forth, but there wasn't a specific "transfer" option
> > > when
> > > creating a new scheduled transaction.



  #3  
Old 11-30-2007, 06:00 AM
harrelsonesq
Guest
 
Posts: n/a
Default Re: Account updates only visible after closing/reopening and/or post quick repair

Dick --

You're correct that the UI for scheduling transactions changed. That's
really all I know about.

However, I inferred from my experience after upgrading from '05 to Plus that
something had changed behind the scenes as well. I had been downloading
transactions from my bank's website into MS Money for more years than I want
to count. I never had a problem.

The only program-generated (as opposed to user error) problem I have ever
experienced with MS Money, even though I have rarely upgraded more
frequently than every two or three years, was the page fault after
downloading transactions into Plus.

I researched the issue in this NG, didn't find anything that described my
exact problem, noticed the UI change, decided to nuke the bills, and was
successful. I might have made an unwarranted assumption, but I don't think
so.

Money '05 users who upgrade to Plus, and who download transactions directly
from their bank, experience a page fault upon doing so for the first time
after upgrading. Nuking the bills fixes the problem. There was a UI change
in the way scheduled transactions are entered between the two versions.
Ergo, those events are related in some way.

That was my thought process, anyway. It doesn't appear to be a common issue,
so I don't actually know for sure.

Susan

"Dick Watson" <littlegreengecko[at]mind-enufalready-spring.com> wrote in
message news:eATMMXnMIHA.4808[at]TK2MSFTNGP05.phx.gbl...
- quote -

> I don't know if I saw this the first time around, but it makes an assertion
> about scheduled transactions handling pre-Money 2006 that I do not think is
> true. You have been able to schedule Transfers as far back as you could
> schedule anything. The UI for doing so changed, annoyingly so, with M02.
> M06 didn't change anything in this regard, IIRC.
> > "LT" <spamyou[at]nospam.net> wrote in message
> > news:XRj3j.3832$6r6.597[at]newsfe23.lga...
> > > I believe the problem is caused by the
> > > difference in the way scheduled bills are handled -- 2005 & earlier
> > > allowed
> > > only payments and deposits to be scheduled. You could put credit card
> > > payments and so forth, but there wasn't a specific "transfer" option
> > > when
> > > creating a new scheduled transaction.



  #2  
Old 11-29-2007, 09:49 AM
Dick Watson
Guest
 
Posts: n/a
Default Re: Account updates only visible after closing/reopening and/or post quick repair

I don't know if I saw this the first time around, but it makes an assertion
about scheduled transactions handling pre-Money 2006 that I do not think is
true. You have been able to schedule Transfers as far back as you could
schedule anything. The UI for doing so changed, annoyingly so, with M02. M06
didn't change anything in this regard, IIRC.

- quote -

> "LT" <spamyou[at]nospam.net> wrote in message
> news:XRj3j.3832$6r6.597[at]newsfe23.lga...
> > I believe the problem is caused by the
> > difference in the way scheduled bills are handled -- 2005 & earlier
> > allowed
> > only payments and deposits to be scheduled. You could put credit card
> > payments and so forth, but there wasn't a specific "transfer" option when
> > creating a new scheduled transaction.



  #1  
Old 11-29-2007, 04:09 AM
harrelsonesq
Guest
 
Posts: n/a
Default Re: Account updates only visible after closing/reopening and/or post quick repair

I wouldn't say it was the same issue, as I and the OP I was replying to both
had page faults after downloading transactions. From your description of the
problem, that doesn't appear to be the case with you.

However, "nuke the bills" might be a reasonable troubleshooting step for
your issue. Make a copy of your data file first, in case it doesn't fix the
problem and you want to try something else without having to reenter your
scheduled transactions.

Susan

"LT" <spamyou[at]nospam.net> wrote in message
news:XRj3j.3832$6r6.597[at]newsfe23.lga...
- quote -

> I found the following post (between the dashed lines). Could this be my
> problem?
> ---------------------------- > Try this first.
> I had the same problem upgrading from Money 2005 to Money Plus. Everything
> worked fine, except for the fault when downloading transactions from my
> bank.
> The "nuke the bills" option fixed it. I believe the problem is caused by
> the
> difference in the way scheduled bills are handled -- 2005 & earlier
> allowed
> only payments and deposits to be scheduled. You could put credit card
> payments and so forth, but there wasn't a specific "transfer" option when
> creating a new scheduled transaction.
> After nuking the bills, I just added them back as they came in over the
> next
> month. It was pretty painless, and transaction matching is much improved
> over previous versions.
> HTH,
> Susan
> <amitabhch[at]gmail.com> wrote in message
> news:8fb955ba-411b-49c6-a83d-5301debf5f4a[at]s8g2000prg.googlegroups.com...
> > On Nov 22, 8:28 pm, Cal Learner-- MVP <via_newsgr...[at]please.tnx> > wrote:
> > > In microsoft.public.money, amitab...[at]gmail.com wrote:
> > > > I recently upgraded to Ms Money Plus Deluxe from Money 2005. My old
> > > > money file got converted to new money with no issues. I use money for
> > > > online banking with two banks. With one bank I have no issues
> > > > downloading my statements, transcations etc. However when I try to
> > > > download transactions from other bank, I get error message "Money has
> > > > encountered a problem. Program will be closed." When I acknowledge the
> > > > message, money closes. I tried to create a new money file & tried to
> > > > download transcation from this bank, still same problem. Need help.
> > > > > See ifhttp://support.microsoft.com/kb/942485applies.
> > > > > Otherwise , if you bought Microsoft Money Plus, go to
> > > Help-> AboutMicrosoftMoney, and write down the Serial number. Go
> > > tohttp://support.microsoft.com/moneyand proceed from there. After
> > > clicking Money Plus, note the Contacts item which will lead you to
> > > "Contact a Support Professional by Email, Online, or Phone."
> > > > > Let us know what fixed it.
> > > Thanks, will contact microsoft support & will let you know the fix.

> "LT" <spamyou[at]nospam.net> wrote in message
> news:wme3j.550$9M.260[at]newsfe19.lga...
> --------------------------------------------------------------------------
> > Good morning,
> > > I'm curious if any other users are exeriencing the same issue as I:
> > > After retrieving account updates, the same are not visible in the account

> > register although there is indication that line item updates have been
> > downloaded as per the account list. The update process is not always
> > fluid either, but I can live with that at the moment.
> > > The concern at hand is these updates are not viewable until I do one or

> > both of the following:
> > > 1) Close and reopen Money

> > 2) Conduct a quick repair
> > 3) And sometimes I must close and reopen again after conducting the
> > file repair.
> > > I've cleaned out the cache a few times to no avail. This issue is

> > repeatable as I have not once been able to retrieve account updates and
> > have them immediately visible in each account register.
> > > Any suggestions please?
> > > On a side note, the overall speed of the update process seems to be

> > longer as compared to Money Deluxe 2004. Do other users notice the same?
> > > Running Money Plus Deluxe (Trial) on WinXP. WinXP is installed on VMware

> > Fusion on Mac OS X 10.5.1. The money data file is parked outside the vm
> > container (ie: not in the Windows "My Documents" folder.) I don't think
> > the latter should be an issue as I had no problems whatsoever when
> > running MD04.
> > > Thank you.
> > > John

>


 
Old 11-28-2007, 07:05 PM
LT
Guest
 
Posts: n/a
Default Re: Account updates only visible after closing/reopening and/or post quick repair

I found the following post (between the dashed lines). Could this be my
problem?

---------------------------- Try this first.

I had the same problem upgrading from Money 2005 to Money Plus. Everything
worked fine, except for the fault when downloading transactions from my
bank.

The "nuke the bills" option fixed it. I believe the problem is caused by the
difference in the way scheduled bills are handled -- 2005 & earlier allowed
only payments and deposits to be scheduled. You could put credit card
payments and so forth, but there wasn't a specific "transfer" option when
creating a new scheduled transaction.

After nuking the bills, I just added them back as they came in over the next
month. It was pretty painless, and transaction matching is much improved
over previous versions.

HTH,

Susan

<amitabhch[at]gmail.com> wrote in message
news:8fb955ba-411b-49c6-a83d-5301debf5f4a[at]s8g2000prg.googlegroups.com...
- quote -

> On Nov 22, 8:28 pm, Cal Learner-- MVP <via_newsgr...[at]please.tnx> wrote:
> > In microsoft.public.money, amitab...[at]gmail.com wrote:
> > > I recently upgraded to Ms Money Plus Deluxe from Money 2005. My old
> > > money file got converted to new money with no issues. I use money for
> > > online banking with two banks. With one bank I have no issues
> > > downloading my statements, transcations etc. However when I try to
> > > download transactions from other bank, I get error message "Money has
> > > encountered a problem. Program will be closed." When I acknowledge the
> > > message, money closes. I tried to create a new money file & tried to
> > > download transcation from this bank, still same problem. Need help.
> > > See ifhttp://support.microsoft.com/kb/942485applies.
> > > Otherwise , if you bought Microsoft Money Plus, go to

> > Help-> AboutMicrosoftMoney, and write down the Serial number. Go
> > tohttp://support.microsoft.com/moneyand proceed from there. After
> > clicking Money Plus, note the Contacts item which will lead you to
> > "Contact a Support Professional by Email, Online, or Phone."
> > > Let us know what fixed it.

> Thanks, will contact microsoft support & will let you know the fix.

"LT" <spamyou[at]nospam.net> wrote in message
news:wme3j.550$9M.260[at]newsfe19.lga...


------------------------------------------




- quote -

> Good morning,
> I'm curious if any other users are exeriencing the same issue as I:
> After retrieving account updates, the same are not visible in the account
> register although there is indication that line item updates have been
> downloaded as per the account list. The update process is not always
> fluid either, but I can live with that at the moment.
> The concern at hand is these updates are not viewable until I do one or
> both of the following:
> 1) Close and reopen Money
> 2) Conduct a quick repair
> 3) And sometimes I must close and reopen again after conducting the
> file repair.
> I've cleaned out the cache a few times to no avail. This issue is
> repeatable as I have not once been able to retrieve account updates and
> have them immediately visible in each account register.
> Any suggestions please?
> On a side note, the overall speed of the update process seems to be longer
> as compared to Money Deluxe 2004. Do other users notice the same?
> Running Money Plus Deluxe (Trial) on WinXP. WinXP is installed on VMware
> Fusion on Mac OS X 10.5.1. The money data file is parked outside the vm
> container (ie: not in the Windows "My Documents" folder.) I don't think
> the latter should be an issue as I had no problems whatsoever when running
> MD04.
> Thank you.
> John



  #-1  
Old 11-28-2007, 12:50 PM
LT
Guest
 
Posts: n/a
Default Account updates only visible after closing/reopening and/or post quick repair

Good morning,

I'm curious if any other users are exeriencing the same issue as I:

After retrieving account updates, the same are not visible in the account
register although there is indication that line item updates have been
downloaded as per the account list. The update process is not always fluid
either, but I can live with that at the moment.

The concern at hand is these updates are not viewable until I do one or both
of the following:

1) Close and reopen Money
2) Conduct a quick repair
3) And sometimes I must close and reopen again after conducting the file
repair.

I've cleaned out the cache a few times to no avail. This issue is
repeatable as I have not once been able to retrieve account updates and have
them immediately visible in each account register.

Any suggestions please?

On a side note, the overall speed of the update process seems to be longer
as compared to Money Deluxe 2004. Do other users notice the same?

Running Money Plus Deluxe (Trial) on WinXP. WinXP is installed on VMware
Fusion on Mac OS X 10.5.1. The money data file is parked outside the vm
container (ie: not in the Windows "My Documents" folder.) I don't think the
latter should be an issue as I had no problems whatsoever when running MD04.

Thank you.

John


 

Tags
account, and or or, closing or reopening, post, quick, repair, updates, visible
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