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  #9  
Old 12-03-2007, 04:54 AM
Chris Cowles
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Posts: n/a
Default Re: Money stopped working with WAMU

"Paul " <pkeller[at]optonline.net> wrote in message
news:%23IohPZUNIHA.4688[at]TK2MSFTNGP06.phx.gbl...
- quote -

> WAMU does not support direct service so you need to connect using
> msn billpay. This is how I do it although it costs 5.95 a month.


I have and like bill pay within Money, but it's free for me with
Wachovia. I assume WAMU has a billpay function on their web site. Do
you have that many bills for which you have to generate checks, to
justify the MSN bill pay fee? Why not get everything set up for direct
draft where prudent (utility companies, credit cards, banks) and use
the web site freebie for the few that remain?

Did you conclude that $6/month is worth it to save some hassle?
--
Chris Cowles
Gainesville, FL


  #8  
Old 12-02-2007, 11:48 PM
Paul
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Posts: n/a
Default Re: Money stopped working with WAMU

WAMU does not support direct service so you need to connect using msn
billpay. This is how I do it although it costs 5.95 a month.
"-Lary" <-Lary[at]discussions.microsoft.com> wrote in message
news:7566A56D-7F2D-4B83-893A-DB16F6C33C5A[at]microsoft.com...
- quote -

> Ever since Washington Mutual updated their website my Microsoft Money
> downloads stopped working with those accounts. I upgraded to Money Plus
> and
> this is still not working. Microsoft Support is non responsive. Can
> anyone
> help me resolve this problem?
> Thanks,


  #7  
Old 11-29-2007, 02:01 AM
Al Malone
Guest
 
Posts: n/a
Default Re: Money stopped working with WAMU

Sorry about that. I was not aware that WAMU supported automatic
updates. It must not have been an option when I set up my WAMU accounts
on Money 2004. I'll have to give it a try when I have some time to mess
with it.

Al

-Lary wrote:
- quote -

> Downloading them from WAmu website and then importing them is a manual
> proccess.
> I am talking about having Money do the automatic online update.
> If you even try to set up a new WAMU account using Money it states that
> there was an error and you should try again later.
> No problem with other banks/ creditcards...
> -Lary
> "Al Malone" wrote:
> > -Lary wrote:
> > > Ever since Washington Mutual updated their website my Microsoft Money
> > > downloads stopped working with those accounts. I upgraded to Money Plus and
> > > this is still not working. Microsoft Support is non responsive. Can anyone
> > > help me resolve this problem?
> > > > > Thanks,
> > > > I downloaded two .OFX files to MS Money Plus Deluxe from WAMU this

> > morning without a problem so it must be a problem with your setup. I'm
> > running XP SP2. Are you using Vista? I've heard that there are
> > problems with Vista that require special setup.
> > > Al

>
  #6  
Old 11-28-2007, 09:07 PM
Mark
Guest
 
Posts: n/a
Default Re: Money stopped working with WAMU

Did doing this turn "off" the link or set it up?
In any case try turning it off again and remove all of the data from MSN
Money and then try setting it up again.

Use the process in http://support.microsoft.com/kb/323964/en-us

The try setting it up/enabling it within Money again.

Be sure to have a Backup copy of your Money file before doing this.

-Mark

"-Lary" <Lary[at]discussions.microsoft.com> wrote in message
news:B4C6D7A4-D6CA-46F9-9582-DCD308848AA6[at]microsoft.com...
- quote -

> No change. It just hangs when it tries to update the accounts.
> -Lary
> "Mark" wrote:
> > Try disabling the sync with MSN Money (on Money's Tools menu click
> > Setting
> > and choose the first link: Receivce Account Updates..,)
> > Then try reenabling it.
> > > -Mark
> > > "-Lary" <Lary[at]discussions.microsoft.com> wrote in message

> > news:A40BD517-262D-481B-ABD0-6FD5EE8EACF5[at]microsoft.com...
> > > Mark,
> > > Yes, I ave tried dissabling and reenabling the account. It states
> > > that
> > > the service is not functioning at this time and to try again later.
> > > Mind
> > > you
> > > that is just for WAMU not for other finnancial instituations.
> > > > > MSN Money "My Account" is not updating either.
> > > > > I submitted a case to Microsoft money. They suggested all of the
> > > "Standard"
> > > options that you just suggested. I resonded back and they have not
> > > responded. Email works fine. I have them set as part of my white list
> > > as
> > > well.
> > > > > I went to the microsoft money support site and even submited a new
> > > ticket.
> > > No response. If you tell them their product doesn't work with
> > > Washington
> > > Mutual's online support and ask them to check it out, I suspect that is
> > > why I
> > > haven't recieved a response... it is still broken. What are they going
> > > to
> > > say? Yup, its broke..sorry.
> > > > > Anyone out there, try to setup their Money account with Washington
> > > Mutual.
> > > You wil not get past the first step. As soon as you select Washinton
> > > Mutual
> > > from the list of banks, it will say that it is non responsive, or the
> > > service
> > > is not currently available and to try again later.
> > > > > -Lary
> > > > > "Mark" wrote:
> > > > > > Lary,
> > > > > > > Have you tried disabling and reenabling online services, and then
> > > > merging
> > > > the duplicate accounts?
> > > > Have you checked the MSN Money "My Accounts" site to see if your
> > > > accounts
> > > > will update there?
> > > > > > > Can you explain your "Microsoft Support is non responsive" comment?
> > > > Did you submit an email support case? If so, and you've gotten "no"
> > > > replies,
> > > > then it is more likely a problem with some junk email filters on your
> > > > email
> > > > that is blocking your seeing any response.
> > > > > > > -Mark
> > > > > > > "Al Malone" <w1qe.4[at]earthlink.net> wrote in message
> > > > news:egw2A2bMIHA.4688[at]TK2MSFTNGP06.phx.gbl...
> > > > > -Lary wrote:
> > > > > > Ever since Washington Mutual updated their website my Microsoft
> > > > > > Money
> > > > > > downloads stopped working with those accounts. I upgraded to Money
> > > > > > Plus
> > > > > > and this is still not working. Microsoft Support is non
> > > > > > responsive.
> > > > > > Can
> > > > > > anyone help me resolve this problem?
> > > > > > > > > > > Thanks,
> > > > > > > > > > I downloaded two .OFX files to MS Money Plus Deluxe from WAMU this
> > > > > morning
> > > > > without a problem so it must be a problem with your setup. I'm
> > > > > running
> > > > > XP
> > > > > SP2. Are you using Vista? I've heard that there are problems with
> > > > > Vista
> > > > > that require special setup.
> > > > > > > > > Al
> > > > > > > >

  #5  
Old 11-28-2007, 08:29 PM
-Lary
Guest
 
Posts: n/a
Default Re: Money stopped working with WAMU

No change. It just hangs when it tries to update the accounts.

-Lary

"Mark" wrote:

- quote -

> Try disabling the sync with MSN Money (on Money's Tools menu click Setting
> and choose the first link: Receivce Account Updates..,)
> Then try reenabling it.
> -Mark
> "-Lary" <Lary[at]discussions.microsoft.com> wrote in message
> news:A40BD517-262D-481B-ABD0-6FD5EE8EACF5[at]microsoft.com...
> > Mark,
> > Yes, I ave tried dissabling and reenabling the account. It states that
> > the service is not functioning at this time and to try again later. Mind
> > you
> > that is just for WAMU not for other finnancial instituations.
> > > MSN Money "My Account" is not updating either.
> > > I submitted a case to Microsoft money. They suggested all of the

> > "Standard"
> > options that you just suggested. I resonded back and they have not
> > responded. Email works fine. I have them set as part of my white list as
> > well.
> > > I went to the microsoft money support site and even submited a new ticket.

> > No response. If you tell them their product doesn't work with Washington
> > Mutual's online support and ask them to check it out, I suspect that is
> > why I
> > haven't recieved a response... it is still broken. What are they going to
> > say? Yup, its broke..sorry.
> > > Anyone out there, try to setup their Money account with Washington Mutual.

> > You wil not get past the first step. As soon as you select Washinton
> > Mutual
> > from the list of banks, it will say that it is non responsive, or the
> > service
> > is not currently available and to try again later.
> > > -Lary
> > > "Mark" wrote:
> > > > Lary,
> > > > > Have you tried disabling and reenabling online services, and then merging
> > > the duplicate accounts?
> > > Have you checked the MSN Money "My Accounts" site to see if your accounts
> > > will update there?
> > > > > Can you explain your "Microsoft Support is non responsive" comment?
> > > Did you submit an email support case? If so, and you've gotten "no"
> > > replies,
> > > then it is more likely a problem with some junk email filters on your
> > > email
> > > that is blocking your seeing any response.
> > > > > -Mark
> > > > > "Al Malone" <w1qe.4[at]earthlink.net> wrote in message
> > > news:egw2A2bMIHA.4688[at]TK2MSFTNGP06.phx.gbl...
> > > > -Lary wrote:
> > > > > Ever since Washington Mutual updated their website my Microsoft Money
> > > > > downloads stopped working with those accounts. I upgraded to Money
> > > > > Plus
> > > > > and this is still not working. Microsoft Support is non responsive.
> > > > > Can
> > > > > anyone help me resolve this problem?
> > > > > > > > > Thanks,
> > > > > > > > I downloaded two .OFX files to MS Money Plus Deluxe from WAMU this
> > > > morning
> > > > without a problem so it must be a problem with your setup. I'm running
> > > > XP
> > > > SP2. Are you using Vista? I've heard that there are problems with
> > > > Vista
> > > > that require special setup.
> > > > > > > Al
> > > >
  #4  
Old 11-28-2007, 07:54 PM
Mark
Guest
 
Posts: n/a
Default Re: Money stopped working with WAMU

Try disabling the sync with MSN Money (on Money's Tools menu click Setting
and choose the first link: Receivce Account Updates..,)
Then try reenabling it.

-Mark

"-Lary" <Lary[at]discussions.microsoft.com> wrote in message
news:A40BD517-262D-481B-ABD0-6FD5EE8EACF5[at]microsoft.com...
- quote -

> Mark,
> Yes, I ave tried dissabling and reenabling the account. It states that
> the service is not functioning at this time and to try again later. Mind
> you
> that is just for WAMU not for other finnancial instituations.
> MSN Money "My Account" is not updating either.
> I submitted a case to Microsoft money. They suggested all of the
> "Standard"
> options that you just suggested. I resonded back and they have not
> responded. Email works fine. I have them set as part of my white list as
> well.
> I went to the microsoft money support site and even submited a new ticket.
> No response. If you tell them their product doesn't work with Washington
> Mutual's online support and ask them to check it out, I suspect that is
> why I
> haven't recieved a response... it is still broken. What are they going to
> say? Yup, its broke..sorry.
> Anyone out there, try to setup their Money account with Washington Mutual.
> You wil not get past the first step. As soon as you select Washinton
> Mutual
> from the list of banks, it will say that it is non responsive, or the
> service
> is not currently available and to try again later.
> -Lary
> "Mark" wrote:
> > Lary,
> > > Have you tried disabling and reenabling online services, and then merging

> > the duplicate accounts?
> > Have you checked the MSN Money "My Accounts" site to see if your accounts
> > will update there?
> > > Can you explain your "Microsoft Support is non responsive" comment?

> > Did you submit an email support case? If so, and you've gotten "no"
> > replies,
> > then it is more likely a problem with some junk email filters on your
> > email
> > that is blocking your seeing any response.
> > > -Mark
> > > "Al Malone" <w1qe.4[at]earthlink.net> wrote in message

> > news:egw2A2bMIHA.4688[at]TK2MSFTNGP06.phx.gbl...
> > > -Lary wrote:
> > > > Ever since Washington Mutual updated their website my Microsoft Money
> > > > downloads stopped working with those accounts. I upgraded to Money
> > > > Plus
> > > > and this is still not working. Microsoft Support is non responsive.
> > > > Can
> > > > anyone help me resolve this problem?
> > > > > > > Thanks,
> > > > > > I downloaded two .OFX files to MS Money Plus Deluxe from WAMU this
> > > morning
> > > without a problem so it must be a problem with your setup. I'm running
> > > XP
> > > SP2. Are you using Vista? I've heard that there are problems with
> > > Vista
> > > that require special setup.
> > > > > Al

> >

  #3  
Old 11-28-2007, 04:10 PM
-Lary
Guest
 
Posts: n/a
Default Re: Money stopped working with WAMU

Mark,
Yes, I ave tried dissabling and reenabling the account. It states that
the service is not functioning at this time and to try again later. Mind you
that is just for WAMU not for other finnancial instituations.

MSN Money "My Account" is not updating either.

I submitted a case to Microsoft money. They suggested all of the "Standard"
options that you just suggested. I resonded back and they have not
responded. Email works fine. I have them set as part of my white list as
well.

I went to the microsoft money support site and even submited a new ticket.
No response. If you tell them their product doesn't work with Washington
Mutual's online support and ask them to check it out, I suspect that is why I
haven't recieved a response... it is still broken. What are they going to
say? Yup, its broke..sorry.

Anyone out there, try to setup their Money account with Washington Mutual.
You wil not get past the first step. As soon as you select Washinton Mutual
from the list of banks, it will say that it is non responsive, or the service
is not currently available and to try again later.

-Lary

"Mark" wrote:

- quote -

> Lary,
> Have you tried disabling and reenabling online services, and then merging
> the duplicate accounts?
> Have you checked the MSN Money "My Accounts" site to see if your accounts
> will update there?
> Can you explain your "Microsoft Support is non responsive" comment?
> Did you submit an email support case? If so, and you've gotten "no" replies,
> then it is more likely a problem with some junk email filters on your email
> that is blocking your seeing any response.
> -Mark
> "Al Malone" <w1qe.4[at]earthlink.net> wrote in message
> news:egw2A2bMIHA.4688[at]TK2MSFTNGP06.phx.gbl...
> > -Lary wrote:
> > > Ever since Washington Mutual updated their website my Microsoft Money
> > > downloads stopped working with those accounts. I upgraded to Money Plus
> > > and this is still not working. Microsoft Support is non responsive. Can
> > > anyone help me resolve this problem?
> > > > > Thanks,
> > > > I downloaded two .OFX files to MS Money Plus Deluxe from WAMU this morning

> > without a problem so it must be a problem with your setup. I'm running XP
> > SP2. Are you using Vista? I've heard that there are problems with Vista
> > that require special setup.
> > > Al

  #2  
Old 11-28-2007, 03:45 PM
-Lary
Guest
 
Posts: n/a
Default Re: Money stopped working with WAMU

Downloading them from WAmu website and then importing them is a manual
proccess.

I am talking about having Money do the automatic online update.

If you even try to set up a new WAMU account using Money it states that
there was an error and you should try again later.

No problem with other banks/ creditcards...

-Lary



"Al Malone" wrote:

- quote -

> -Lary wrote:
> > Ever since Washington Mutual updated their website my Microsoft Money
> > downloads stopped working with those accounts. I upgraded to Money Plus and
> > this is still not working. Microsoft Support is non responsive. Can anyone
> > help me resolve this problem?
> > > Thanks,

> > I downloaded two .OFX files to MS Money Plus Deluxe from WAMU this

> morning without a problem so it must be a problem with your setup. I'm
> running XP SP2. Are you using Vista? I've heard that there are
> problems with Vista that require special setup.
> Al

  #1  
Old 11-28-2007, 03:42 PM
Mark
Guest
 
Posts: n/a
Default Re: Money stopped working with WAMU

Lary,

Have you tried disabling and reenabling online services, and then merging
the duplicate accounts?
Have you checked the MSN Money "My Accounts" site to see if your accounts
will update there?

Can you explain your "Microsoft Support is non responsive" comment?
Did you submit an email support case? If so, and you've gotten "no" replies,
then it is more likely a problem with some junk email filters on your email
that is blocking your seeing any response.

-Mark

"Al Malone" <w1qe.4[at]earthlink.net> wrote in message
news:egw2A2bMIHA.4688[at]TK2MSFTNGP06.phx.gbl...
- quote -

> -Lary wrote:
> > Ever since Washington Mutual updated their website my Microsoft Money
> > downloads stopped working with those accounts. I upgraded to Money Plus
> > and this is still not working. Microsoft Support is non responsive. Can
> > anyone help me resolve this problem?
> > > Thanks,

> > I downloaded two .OFX files to MS Money Plus Deluxe from WAMU this morning

> without a problem so it must be a problem with your setup. I'm running XP
> SP2. Are you using Vista? I've heard that there are problems with Vista
> that require special setup.
> Al


 
Old 11-28-2007, 11:52 AM
Al Malone
Guest
 
Posts: n/a
Default Re: Money stopped working with WAMU

-Lary wrote:
- quote -

> Ever since Washington Mutual updated their website my Microsoft Money
> downloads stopped working with those accounts. I upgraded to Money Plus and
> this is still not working. Microsoft Support is non responsive. Can anyone
> help me resolve this problem?
> Thanks,

I downloaded two .OFX files to MS Money Plus Deluxe from WAMU this
morning without a problem so it must be a problem with your setup. I'm
running XP SP2. Are you using Vista? I've heard that there are
problems with Vista that require special setup.

Al
  #-1  
Old 11-27-2007, 10:17 PM
-Lary
Guest
 
Posts: n/a
Default Money stopped working with WAMU

Ever since Washington Mutual updated their website my Microsoft Money
downloads stopped working with those accounts. I upgraded to Money Plus and
this is still not working. Microsoft Support is non responsive. Can anyone
help me resolve this problem?

Thanks,

 

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money, stopped, wamu, working
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