Money 2007: Password and Offline Access Not Working

#2 11-17-2007, 03:44 AM

In microsoft.public.money, Joanne wrote:

- quote -

> I have tried to install Money 2007 in Windows Vista. I get to the point to
> sign in with my Windows Live ID and it says that it cannot verify my
> information. My sign in ids are valid (I can sign in on Hotmail and MSN
> Money), I have followed the suggestions in the support side of Microsoft and
> so far nothing has helped me get by this issue. What else can I do?

Be sure that your Money and backup files are moved to a spot that
you will have full privileges to, such as within the user's
Documents folder. If they are in ProgramFiles, Vista will create
an impermanent copy of the file for the user to use, unless the
user explicitly right-clicks at launch and choose
RunAsAdministrator that time.

Check that the SSL2 protocol is enabled. That checkbox is in IE
Tools-> InternetOptions-> Advanced.

Install Money from the Money Plus by browsing to the setup file.
Right-click that file, and choose RunAsAdministrator.

After install, right-click the Money icon and choose
RunAsAdministrator to let potential updates happen. Reboot the
computer. You should not have to run as Administrator normally.

- quote -

> "Cal Learner-- MVP" wrote:
> > In microsoft.public.money, ge.steinke[at]gmail.com wrote:
> > > > The Money 2007 home page looks different today. It tells me my
> > > password is incorrect. There is also no check box or drop down option
> > > to work offline in the lower left corner.
> > > > > Must be an issue on the Microsoft side, but no indication of that from
> > > MSFT.
> > > > > What gives?
> > > Since there have (so far) not been others posting that problem this
> > morning, it is probably time for you to go thru the items on
> > http://support.microsoft.com/kb/891338
>

#1 11-17-2007, 02:22 AM

I have tried to install Money 2007 in Windows Vista. I get to the point to
sign in with my Windows Live ID and it says that it cannot verify my
information. My sign in ids are valid (I can sign in on Hotmail and MSN
Money), I have followed the suggestions in the support side of Microsoft and
so far nothing has helped me get by this issue. What else can I do?

"Cal Learner-- MVP" wrote:

- quote -

> In microsoft.public.money, ge.steinke[at]gmail.com wrote:
> > The Money 2007 home page looks different today. It tells me my
> > password is incorrect. There is also no check box or drop down option
> > to work offline in the lower left corner.
> > > Must be an issue on the Microsoft side, but no indication of that from
> > MSFT.
> > > What gives?
> Since there have (so far) not been others posting that problem this
> morning, it is probably time for you to go thru the items on
> http://support.microsoft.com/kb/891338

11-07-2007, 03:30 PM

In microsoft.public.money, ge.steinke[at]gmail.com wrote:

- quote -

> The Money 2007 home page looks different today. It tells me my
> password is incorrect. There is also no check box or drop down option
> to work offline in the lower left corner.
> Must be an issue on the Microsoft side, but no indication of that from
> MSFT.
> What gives?

Since there have (so far) not been others posting that problem this
morning, it is probably time for you to go thru the items on
http://support.microsoft.com/kb/891338

#-1 11-07-2007, 12:45 PM

The Money 2007 home page looks different today. It tells me my
password is incorrect. There is also no check box or drop down option
to work offline in the lower left corner.

Must be an issue on the Microsoft side, but no indication of that from
MSFT.

What gives?

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