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  #15  
Old 11-06-2007, 05:49 PM
Cindy Conover
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Default Re: My MNY file appears to be corrupt. How best to proceed?

I have had this happen when Money would freeze in the middle of the
reconciliation process.

Cindy


"Chris" <cwaters[at]newsgroup.nospam> wrote in message
news:A93B7E68-84F1-44E2-B11F-7D1C4129DDC8[at]microsoft.com...
- quote -

> > > The last time I reconciled my Money 2007 checking account to my paper
> > > statement (about four months ago), it reconciled fine. Now I'm
> > > attempting to
> > > reconcile the next and following month's statements. When I entered the
> > > starting and ending balances on the reconcile dialog box, however, an
> > > error
> > > appeared that said:
> > > > > "Starting Balance Discrepancy. Money has calculated a different starting
> > > balance than the one you entered. To balance your account start with
> > > your
> > > oldest unreconciled transaction and match each transaction in your
> > > account
> > > register with the bank statements. Then, mark those transactions as
> > > reconciled in your account register. You can always make an adjustment
> > > in
> > > your account register later if you need to."
> > > > > After I acknowledged that message, Money (2007) locked up on me. After
> > > waiting over an hour, I finally killed the process. Now the same thing
> > > keeps
> > > happening every time I try to reconcile that account.

> FYI, even *after* resolving the lock ups (thanks very much, BTW!), I still
> could not reconcile with my paper statement without first letting Money
> create a Starting Balance Adjustment entry and a Reconciliation Adjustment
> entry. I don't understand reason for this...and Money provided little help
> as
> to why it was happening. Interestingly, the amounts nearly canceled one
> another out.
> Thereafter, the account balance was incorrect as a result of these
> adjustments--so I deleted them.
> All seems fine now, but I'm a bit concerned that Money insisted on my
> adding
> these entries...and that it seemed as though they needed to be deleted
> afterward. Have you ever heard of this?



  #14  
Old 11-06-2007, 04:10 AM
harrelsonesq
Guest
 
Posts: n/a
Default Re: My MNY file appears to be corrupt. How best to proceed?

Nuke the bills works for more than slowdowns. It also fixed a problem with
the program freezing/crashing after I upgraded from 05 to Plus last month.

In my case, it seemed to be related to changes in the classification of
scheduled transactions between the versions. Scheduled transactions created
under the old version didn't convert well.

I figured it was old news, so I didn't think to post at the time. It appears
to have been a similar situation to the OP's in this case, though. Perhaps
Nuke the Bills ought to be moved up the stack as a possible solution to a
wider variety of ills than just slow performance.

Susan

"Cal Learner-- MVP" <via_newsgroup[at]please.tnx> wrote in message
news:uajvi35thsnoo82t6ck98jmm41eiatlvc2[at]4ax.com...
- quote -

> In microsoft.public.money, Chris wrote:
> > > > So the problem appears to have been caused by one or more of the 27
> > > > entries
> > > > on the Bills screen. What's that all about? Have you seen this before?
> > > > > Not me, but others have had a huge slowdown that was cured by
> > > removing the bills.
> > > Amazing. I mean, when I was having this problem, I was letting Money run

> > for
> > hours--even over night--and it was still frozen. So if I had waited
> > longer,
> > *eventually* it would have come back?
> > I kinda doubt it.



  #13  
Old 11-06-2007, 02:50 AM
Cal Learner-- MVP
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Posts: n/a
Default Re: My MNY file appears to be corrupt. How best to proceed?

In microsoft.public.money, Steve wrote:

- quote -

> Boy oh Boy! Am I glad I manually post all my checking account and
> credit card account transactions each day. The so called magic of
> Microsoft Money's automatic transaction downloads sure get in the way
> when non accounting financial people start pushing those automatic
> buttons. I really feel sorry for all those wasted hours trying to FIX
> the numbers when just a few minutes a day using ones own BRAIN and
> logic does the job correctly. Steve


They do it a lot more accurately than I would.
  #12  
Old 11-06-2007, 02:16 AM
Steve
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Posts: n/a
Default Re: My MNY file appears to be corrupt. How best to proceed?

On Nov 5, 9:21?pm, Cal Learner-- MVP <via_newsgr...[at]please.tnx> wrote:
- quote -

> In microsoft.public.money, Chris wrote:
> > Within the last few months, I added a savings account with an Internet-based
> > bank. I hadn't got around to adding this account to Money until now. When I
> > attempt to add it, specifying the bank, Money tells me:
> > Settings change required for online updates from this bank
> > To get online updates from this bank or brokerage, you must change Money's
> > settings to use a Windows Live ID at sign-in and activate the MSN Money My
> > Accounts service.
> > I pressed Cancel. Money created the account anyway, but seems to want me to
> > change the setting to use a Windows Live ID. Can I safely ignore this? Or
> > should I 'give in' and use my Windows Live ID?
> > Strangely enough, this Internet bank's web site indicates that it does not
> > support downloads to Money (nor Quicken), and that the only way to 'download'
> > transactions is to download a file and then open it with Money.
> > Any suggestions on how to proceed?

> If you don't want Money to have Yodlee access your bank account
> using your bank sign-in credentials, which you will also have to
> provide, and send you the info, you don't need to add your Live Id.- Hide quoted text -
> - Show quoted text -


Boy oh Boy! Am I glad I manually post all my checking account and
credit card account transactions each day. The so called magic of
Microsoft Money's automatic transaction downloads sure get in the way
when non accounting financial people start pushing those automatic
buttons. I really feel sorry for all those wasted hours trying to FIX
the numbers when just a few minutes a day using ones own BRAIN and
logic does the job correctly. Steve

  #11  
Old 11-06-2007, 01:21 AM
Cal Learner-- MVP
Guest
 
Posts: n/a
Default Re: My MNY file appears to be corrupt. How best to proceed?

In microsoft.public.money, Chris wrote:

- quote -

> Within the last few months, I added a savings account with an Internet-based
> bank. I hadn't got around to adding this account to Money until now. When I
> attempt to add it, specifying the bank, Money tells me:
> Settings change required for online updates from this bank
> To get online updates from this bank or brokerage, you must change Money's
> settings to use a Windows Live ID at sign-in and activate the MSN Money My
> Accounts service.
> I pressed Cancel. Money created the account anyway, but seems to want me to
> change the setting to use a Windows Live ID. Can I safely ignore this? Or
> should I 'give in' and use my Windows Live ID?
> Strangely enough, this Internet bank's web site indicates that it does not
> support downloads to Money (nor Quicken), and that the only way to 'download'
> transactions is to download a file and then open it with Money.
> Any suggestions on how to proceed?


If you don't want Money to have Yodlee access your bank account
using your bank sign-in credentials, which you will also have to
provide, and send you the info, you don't need to add your Live Id.




  #10  
Old 11-06-2007, 01:18 AM
Cal Learner-- MVP
Guest
 
Posts: n/a
Default Re: My MNY file appears to be corrupt. How best to proceed?

In microsoft.public.money, Chris wrote:

- quote -

> FYI, even *after* resolving the lock ups (thanks very much, BTW!), I still
> could not reconcile with my paper statement without first letting Money
> create a Starting Balance Adjustment entry and a Reconciliation Adjustment
> entry. I don't understand reason for this...and Money provided little help as
> to why it was happening. Interestingly, the amounts nearly canceled one
> another out.


If you wish to start fresh and declare an account balanced, you can
mark all entries balanced. Select to show only unreconciled
transactions. Sort by date, and go to the oldest transaction.
Hold down Cntl+Shift+M and let auto-repeat work thru the
transactions until none are left showing. Then balance making the
starting and ending balance match the known balance. Choose the
balance date to be the day after your last transaction. This is
not the normal procedure. It starts you with an amnesty for former
balancing.

Thereafter, follow the normal procedure.
  #9  
Old 11-06-2007, 01:12 AM
Cal Learner-- MVP
Guest
 
Posts: n/a
Default Re: My MNY file appears to be corrupt. How best to proceed?

In microsoft.public.money, Chris wrote:

- quote -

> > > So the problem appears to have been caused by one or more of the 27 entries
> > > on the Bills screen. What's that all about? Have you seen this before?
> > > Not me, but others have had a huge slowdown that was cured by

> > removing the bills.

> Amazing. I mean, when I was having this problem, I was letting Money run for
> hours--even over night--and it was still frozen. So if I had waited longer,
> *eventually* it would have come back?


I kinda doubt it.
  #8  
Old 11-06-2007, 12:38 AM
Chris
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Posts: n/a
Default Re: My MNY file appears to be corrupt. How best to proceed?

- quote -

> If you have institutions that you have downloads come in via a third
> party need to have the Live ID. Since you did not have that before,
> you don't need that for now.


Within the last few months, I added a savings account with an Internet-based
bank. I hadn't got around to adding this account to Money until now. When I
attempt to add it, specifying the bank, Money tells me:

Settings change required for online updates from this bank
To get online updates from this bank or brokerage, you must change Money's
settings to use a Windows Live ID at sign-in and activate the MSN Money My
Accounts service.

I pressed Cancel. Money created the account anyway, but seems to want me to
change the setting to use a Windows Live ID. Can I safely ignore this? Or
should I 'give in' and use my Windows Live ID?

Strangely enough, this Internet bank's web site indicates that it does not
support downloads to Money (nor Quicken), and that the only way to 'download'
transactions is to download a file and then open it with Money.

Any suggestions on how to proceed?
  #7  
Old 11-06-2007, 12:31 AM
Chris
Guest
 
Posts: n/a
Default Re: My MNY file appears to be corrupt. How best to proceed?

- quote -

> > The last time I reconciled my Money 2007 checking account to my paper
> > statement (about four months ago), it reconciled fine. Now I'm attempting to
> > reconcile the next and following month's statements. When I entered the
> > starting and ending balances on the reconcile dialog box, however, an error
> > appeared that said:
> > > "Starting Balance Discrepancy. Money has calculated a different starting

> > balance than the one you entered. To balance your account start with your
> > oldest unreconciled transaction and match each transaction in your account
> > register with the bank statements. Then, mark those transactions as
> > reconciled in your account register. You can always make an adjustment in
> > your account register later if you need to."
> > > After I acknowledged that message, Money (2007) locked up on me. After

> > waiting over an hour, I finally killed the process. Now the same thing keeps
> > happening every time I try to reconcile that account.


FYI, even *after* resolving the lock ups (thanks very much, BTW!), I still
could not reconcile with my paper statement without first letting Money
create a Starting Balance Adjustment entry and a Reconciliation Adjustment
entry. I don't understand reason for this...and Money provided little help as
to why it was happening. Interestingly, the amounts nearly canceled one
another out.

Thereafter, the account balance was incorrect as a result of these
adjustments--so I deleted them.

All seems fine now, but I'm a bit concerned that Money insisted on my adding
these entries...and that it seemed as though they needed to be deleted
afterward. Have you ever heard of this?
  #6  
Old 11-06-2007, 12:22 AM
Chris
Guest
 
Posts: n/a
Default Re: My MNY file appears to be corrupt. How best to proceed?

- quote -

> > So the problem appears to have been caused by one or more of the 27 entries
> > on the Bills screen. What's that all about? Have you seen this before?

> Not me, but others have had a huge slowdown that was cured by
> removing the bills.


Amazing. I mean, when I was having this problem, I was letting Money run for
hours--even over night--and it was still frozen. So if I had waited longer,
*eventually* it would have come back?


  #5  
Old 11-05-2007, 09:17 PM
Cal Learner-- MVP
Guest
 
Posts: n/a
Default Re: My MNY file appears to be corrupt. How best to proceed?

In microsoft.public.money, Chris wrote:

- quote -

> > > Are you suggesting that I perform these steps as part of further attempts
> to
> > > 'fix' my existing MNY file? Or are you suggesting that I perform these steps
> > > before changing to the new MNY file--so that I have an easier time of
> > > re-creating my bills?
> > > I was suggesting the former, tho you could use the idea of using

> > existing transactions to create recurring bills in your new lean
> > file.

> Wow! After printing a Scheduled Bills report (containing 19 entries, BTW),
> then making a hand-written note of the eight entries that were appearing on
> the Bills screen but (inexplicably) not appearing on the Scheduled Bills
> report, and then performing a File-> Repair-> RemoveAllBillsData, the lockup
> issue appears to be resolved! I can go to the account register and then
> change any transaction from reconciled to unreconciled.


Cool!

- quote -

> So the problem appears to have been caused by one or more of the 27 entries
> on the Bills screen. What's that all about? Have you seen this before?


Not me, but others have had a huge slowdown that was cured by
removing the bills.

- quote -

> Is 27
> an excessive number of scheduled bills? Should I refrain from adding that
> many back again? Or was the problem more likely the result of one or more of
> the eight entries that refused to print on the Scheduled Bills report?


My understanding is that it is not so much a matter of quantity but
a matter of one or more getting corrupted somehow.

  #4  
Old 11-05-2007, 09:05 PM
Chris
Guest
 
Posts: n/a
Default Re: My MNY file appears to be corrupt. How best to proceed?

- quote -

> > Are you suggesting that I perform these steps as part of further attempts
to
> > 'fix' my existing MNY file? Or are you suggesting that I perform these steps
> > before changing to the new MNY file--so that I have an easier time of
> > re-creating my bills?

> I was suggesting the former, tho you could use the idea of using
> existing transactions to create recurring bills in your new lean
> file.


Wow! After printing a Scheduled Bills report (containing 19 entries, BTW),
then making a hand-written note of the eight entries that were appearing on
the Bills screen but (inexplicably) not appearing on the Scheduled Bills
report, and then performing a File-> Repair-> RemoveAllBillsData, the lockup
issue appears to be resolved! I can go to the account register and then
change any transaction from reconciled to unreconciled.

So the problem appears to have been caused by one or more of the 27 entries
on the Bills screen. What's that all about? Have you seen this before? Is 27
an excessive number of scheduled bills? Should I refrain from adding that
many back again? Or was the problem more likely the result of one or more of
the eight entries that refused to print on the Scheduled Bills report?
  #3  
Old 11-05-2007, 07:26 PM
Cal Learner-- MVP
Guest
 
Posts: n/a
Default Re: My MNY file appears to be corrupt. How best to proceed?

In microsoft.public.money, Chris wrote:

- quote -

> Are you suggesting that I perform these steps as part of further attempts to
> 'fix' my existing MNY file? Or are you suggesting that I perform these steps
> before changing to the new MNY file--so that I have an easier time of
> re-creating my bills?


I was suggesting the former, tho you could use the idea of using
existing transactions to create recurring bills in your new lean
file.
  #2  
Old 11-05-2007, 06:58 PM
Chris
Guest
 
Posts: n/a
Default Re: My MNY file appears to be corrupt. How best to proceed?

- quote -

> > A Money online chat support had me try a quick/standard/quick repair, but
it
> > did not resolve the problem.

> Did you do both standard level 2 and level 1?


Thanks, Cal. I did:
1. File > Repair Money File > Quick File Repair
2. File > Repair Money File > Standard File Repair (Level 2)
3. File > Repair Money File > Standard File Repair (Level 1)
4. File > Repair Money File > Quick File Repair


- quote -

> In a copy of the old file, I recommend you do
> File-> Repair-> RemoveAllBillsData
> This Remove All Bills Data feature would be for people who have
> experienced their Money file to run excessively slow.
> To get some information within the program,
> File-> Repair-> RemoveAllBillsData
> Read the information. Then click cancel.
> Before proceeding, make an extra copy or backup of your file
> in case you want to undo something.
> The problem will be that if you remove all bills, you will probably
> want to add at least some of your bills back. This can be done
> manually with the aid of the reports that you print out before
> removing the bills.
> A technique that could help simplify re-entering your bills
> afterward would be to go your register and selecting a
> representative instance of your past bill and selecting "Make
> Recurring" (Ctrl+E). This would be especially helpful if the bill
> is complex, such as involving a split.


Are you suggesting that I perform these steps as part of further attempts to
'fix' my existing MNY file? Or are you suggesting that I perform these steps
before changing to the new MNY file--so that I have an easier time of
re-creating my bills?
  #1  
Old 11-05-2007, 05:59 PM
Cal Learner-- MVP
Guest
 
Posts: n/a
Default Re: My MNY file appears to be corrupt. How best to proceed?

In microsoft.public.money, Chris wrote:

- quote -

> [I *do* have a couple of questions; please bear with me as I get to the
> point...]
> The last time I reconciled my Money 2007 checking account to my paper
> statement (about four months ago), it reconciled fine. Now I'm attempting to
> reconcile the next and following month's statements. When I entered the
> starting and ending balances on the reconcile dialog box, however, an error
> appeared that said:
> "Starting Balance Discrepancy. Money has calculated a different starting
> balance than the one you entered. To balance your account start with your
> oldest unreconciled transaction and match each transaction in your account
> register with the bank statements. Then, mark those transactions as
> reconciled in your account register. You can always make an adjustment in
> your account register later if you need to."
> After I acknowledged that message, Money (2007) locked up on me. After
> waiting over an hour, I finally killed the process. Now the same thing keeps
> happening every time I try to reconcile that account.
> Even *without* attempting a reconcile, if I go the account register and
> change any transaction from reconciled to unreconciled, Money makes the
> change, but then freezes up hard a few seconds later.
> I tried a few backups, but they all manifest the same problem--so whatever
> happened to my MNY file must have happened some time ago.
> A Money online chat support had me try a quick/standard/quick repair, but it
> did not resolve the problem.


Did you do both standard level 2 and level 1?

In a copy of the old file, I recommend you do
File-> Repair-> RemoveAllBillsData

This Remove All Bills Data feature would be for people who have
experienced their Money file to run excessively slow.

To get some information within the program,
File-> Repair-> RemoveAllBillsData
Read the information. Then click cancel.

Before proceeding, make an extra copy or backup of your file
in case you want to undo something.

The problem will be that if you remove all bills, you will probably
want to add at least some of your bills back. This can be done
manually with the aid of the reports that you print out before
removing the bills.

A technique that could help simplify re-entering your bills
afterward would be to go your register and selecting a
representative instance of your past bill and selecting "Make
Recurring" (Ctrl+E). This would be especially helpful if the bill
is complex, such as involving a split.

- quote -

> The support person suggested that I perform the
> steps in http://support.microsoft.com/kb/178830/en-us (How to export and
> import account information in Microsoft Money).
> What is the best way to try to resolve this problem?
> I've since re-opened my closed accounts, exported all of my accounts to QIF
> files, and created a new MNY file to import the QIF files into. I'm being
> prompted/encouraged to associate the MNY file with my Windows Live ID. I did
> not do that with my existing MNY file; should I do it now?


No.

- quote -

> What are the
> advantages? What are the disadvantages?


If you have institutions that you have downloads come in via a third
party need to have the Live ID. Since you did not have that before,
you don't need that for now.


- quote -

> I recall a thread here a few months
> back that indicated that those that *did* associate their MNY file with their
> Windows Live ID would need to go through a one-time process so that (I think)
> downloads would start working again. Does that have any effect on the choice
> I have to make now?
> Frustrated, but appreciative for any help....Chris

 
Old 11-05-2007, 05:49 PM
Chris
Guest
 
Posts: n/a
Default RE: My MNY file appears to be corrupt. How best to proceed?

BTW...

-My MNY file is about 25MB. The file contains about 10 years' worth of data.
-No transactions appear to be missing.
-After I performed the standard fix, the View Log button reported "No broken
records in the original file."
  #-1  
Old 11-05-2007, 05:45 PM
Chris
Guest
 
Posts: n/a
Default My MNY file appears to be corrupt. How best to proceed?

[I *do* have a couple of questions; please bear with me as I get to the
point...]

The last time I reconciled my Money 2007 checking account to my paper
statement (about four months ago), it reconciled fine. Now I'm attempting to
reconcile the next and following month's statements. When I entered the
starting and ending balances on the reconcile dialog box, however, an error
appeared that said:

"Starting Balance Discrepancy. Money has calculated a different starting
balance than the one you entered. To balance your account start with your
oldest unreconciled transaction and match each transaction in your account
register with the bank statements. Then, mark those transactions as
reconciled in your account register. You can always make an adjustment in
your account register later if you need to."

After I acknowledged that message, Money (2007) locked up on me. After
waiting over an hour, I finally killed the process. Now the same thing keeps
happening every time I try to reconcile that account.

Even *without* attempting a reconcile, if I go the account register and
change any transaction from reconciled to unreconciled, Money makes the
change, but then freezes up hard a few seconds later.

I tried a few backups, but they all manifest the same problem--so whatever
happened to my MNY file must have happened some time ago.

A Money online chat support had me try a quick/standard/quick repair, but it
did not resolve the problem. The support person suggested that I perform the
steps in http://support.microsoft.com/kb/178830/en-us (How to export and
import account information in Microsoft Money).

What is the best way to try to resolve this problem?

I've since re-opened my closed accounts, exported all of my accounts to QIF
files, and created a new MNY file to import the QIF files into. I'm being
prompted/encouraged to associate the MNY file with my Windows Live ID. I did
not do that with my existing MNY file; should I do it now? What are the
advantages? What are the disadvantages? I recall a thread here a few months
back that indicated that those that *did* associate their MNY file with their
Windows Live ID would need to go through a one-time process so that (I think)
downloads would start working again. Does that have any effect on the choice
I have to make now?

Frustrated, but appreciative for any help....Chris
 

Tags
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