Money Plus will not allow sign-in

#24 11-07-2007, 12:42 PM

On Nov 4, 5:03 pm, Cal Learner-- MVP <via_newsgr...[at]please.tnx> wrote:
- quote -

> In microsoft.public.money, Buh wrote:
> > I guess I'm not doing the right thing yet; still can't log on oroffline.
> > I've tried everything short of removing the software.
> Try opening IE and selecting File-> WorkOffline.
> Then try opening your Money file. Does that work? What happens? Do
> you get an error message or what?
> > "mad mony" wrote:
> > > Same here. Works again. Fixed 20:30 PST.
> > > "witzend" wrote:
> > > > It appears to be fixed.
> > > > I can log on now.
> > > > "rstein" wrote:
> > > > > My Money 2005 online updates expired after 2 years, so I accepted the offer
> > > > > to upgrade.
> > > > > I downloaded the upgrade and installed it.
> > > > > However I can not sign in. It gives me a message "The email address or
> > > > > passwordis incorrect".
> > > > > I can still sign in with Money 2005. Same email address andpassword. In
> > > > > fact I am signed in to this discussion group with the same Windows live
> > > > > account andpassword.
> > > > > This is a problem with Money Plus. I have tried uninstalling and
> > > > > reinstalling.
> > > > > I have also allowed it to uninstall 2005. No luck. So I have reinstalled
> > > > > 2005 for now to be able to access my Money file.

The Money 2007 home page looks different today. It tells me my
password is incorrect. There is also no check box or drop down option
to work offline. What gives?

#23 11-04-2007, 09:03 PM

In microsoft.public.money, Buh wrote:

- quote -

> I guess I'm not doing the right thing yet; still can't log on or offline.
> I've tried everything short of removing the software.

Try opening IE and selecting File-> WorkOffline.

Then try opening your Money file. Does that work? What happens? Do
you get an error message or what?

- quote -

> "mad mony" wrote:
> > Same here. Works again. Fixed 20:30 PST.
> > > "witzend" wrote:
> > > > It appears to be fixed.
> > > I can log on now.
> > > > > "rstein" wrote:
> > > > > > My Money 2005 online updates expired after 2 years, so I accepted the offer
> > > > to upgrade.
> > > > > > > I downloaded the upgrade and installed it.
> > > > However I can not sign in. It gives me a message "The email address or
> > > > password is incorrect".
> > > > > > > I can still sign in with Money 2005. Same email address and password. In
> > > > fact I am signed in to this discussion group with the same Windows live
> > > > account and password.
> > > > > > > This is a problem with Money Plus. I have tried uninstalling and
> > > > reinstalling.
> > > > I have also allowed it to uninstall 2005. No luck. So I have reinstalled
> > > > 2005 for now to be able to access my Money file.
> > > > > >

#22 11-04-2007, 08:56 PM

I guess I'm not doing the right thing yet; still can't log on or offline.
I've tried everything short of removing the software.

"mad mony" wrote:

- quote -

> Same here. Works again. Fixed 20:30 PST.
> "witzend" wrote:
> > It appears to be fixed.
> > I can log on now.
> > > "rstein" wrote:
> > > > My Money 2005 online updates expired after 2 years, so I accepted the offer
> > > to upgrade.
> > > > > I downloaded the upgrade and installed it.
> > > However I can not sign in. It gives me a message "The email address or
> > > password is incorrect".
> > > > > I can still sign in with Money 2005. Same email address and password. In
> > > fact I am signed in to this discussion group with the same Windows live
> > > account and password.
> > > > > This is a problem with Money Plus. I have tried uninstalling and
> > > reinstalling.
> > > I have also allowed it to uninstall 2005. No luck. So I have reinstalled
> > > 2005 for now to be able to access my Money file.
> > > >

#21 11-04-2007, 04:26 AM

In microsoft.public.money, rstein wrote:

- quote -

> Ok - I logged in offline and it let me in. Then I was still able to do the
> internet updates - which makes no sense, but as long as it works....

Money Plus can do that. What you could not do is to check any "third
party" financial institutions. If you have none, you might consider
removing the LiveID from your file. You could use a conventional or
no password.

#20 11-04-2007, 04:24 AM

In microsoft.public.money, Dan R wrote:

- quote -

> i cant seem to sign in offline either. how do you do that when it keeps
> telling you that your password is wrong? This is utterly frustrating.

Try going to IE and selecting File-> WorkOffline. Then start Money.

- quote -

> "Cal Learner-- MVP" wrote:
> > In microsoft.public.money, Buh wrote:
> > > > I am having the same problem only my Money Plus was working just fine until I
> > > tried to log on today. I have tried all the help ideas without success...
> > > Sign in offline for now. Don't do anything rash.
> > > > > > > "rstein" wrote:
> > > > > > My Money 2005 online updates expired after 2 years, so I accepted the offer
> > > > to upgrade.
> > > > > > > I downloaded the upgrade and installed it.
> > > > However I can not sign in. It gives me a message "The email address or
> > > > password is incorrect".
> > > > > > > I can still sign in with Money 2005. Same email address and password. In
> > > > fact I am signed in to this discussion group with the same Windows live
> > > > account and password.
> > > > > > > This is a problem with Money Plus. I have tried uninstalling and
> > > > reinstalling.
> > > > I have also allowed it to uninstall 2005. No luck. So I have reinstalled
> > > > 2005 for now to be able to access my Money file.
> > > > > > >

#19 11-04-2007, 03:33 AM

<ajvandeven[at]gmail.com> wrote in message
news:1194137778.814228.86290[at]e9g2000prf.googlegroups.com...
- quote -

> Found this searching for a fix for the same problem you're all
> having
> that seems to have happened today:
> http://www.eggheadcafe.com/software/...-on-to-mo.aspx
> Looks like it's probably related to Daily Saving Time? Maybe wait
> til
> tomorrow and see what happens?

Apparently so. Let's hope they get it fixed definitively before next
Spring.
--
Chris Cowles
Gainesville, FL

#18 11-04-2007, 02:44 AM

Same here. Works again. Fixed 20:30 PST.

"witzend" wrote:

- quote -

> It appears to be fixed.
> I can log on now.
> "rstein" wrote:
> > My Money 2005 online updates expired after 2 years, so I accepted the offer
> > to upgrade.
> > > I downloaded the upgrade and installed it.
> > However I can not sign in. It gives me a message "The email address or
> > password is incorrect".
> > > I can still sign in with Money 2005. Same email address and password. In
> > fact I am signed in to this discussion group with the same Windows live
> > account and password.
> > > This is a problem with Money Plus. I have tried uninstalling and
> > reinstalling.
> > I have also allowed it to uninstall 2005. No luck. So I have reinstalled
> > 2005 for now to be able to access my Money file.
> >

#17 11-04-2007, 01:58 AM

Don't click sign-in, click next.

"beeniepcola" wrote:

- quote -

> Hi, I'm having the same problem as anyone, but when I tried to type in my
> password and check offline, it still says incorrect password. How did the
> other guy get in?
> "witzend" wrote:
> > Dan,
> > When it tells you incorrect password the first time, it blanks out the
> > password.
> > Put the password back in and then click work offline.
> > It'll let you in offline that way.
> > > I'm having the same sign in problems with Money Plus Desux.
> > > "Dan R" wrote:
> > > > i cant seem to sign in offline either. how do you do that when it keeps
> > > telling you that your password is wrong? This is utterly frustrating.
> > > > > "Cal Learner-- MVP" wrote:
> > > > > > In microsoft.public.money, Buh wrote:
> > > > > > > > I am having the same problem only my Money Plus was working just fine until I
> > > > > tried to log on today. I have tried all the help ideas without success...
> > > > > > > Sign in offline for now. Don't do anything rash.
> > > > > > > > > > > > > > > "rstein" wrote:
> > > > > > > > > > My Money 2005 online updates expired after 2 years, so I accepted the offer
> > > > > > to upgrade.
> > > > > > > > > > > I downloaded the upgrade and installed it.
> > > > > > However I can not sign in. It gives me a message "The email address or
> > > > > > password is incorrect".
> > > > > > > > > > > I can still sign in with Money 2005. Same email address and password. In
> > > > > > fact I am signed in to this discussion group with the same Windows live
> > > > > > account and password.
> > > > > > > > > > > This is a problem with Money Plus. I have tried uninstalling and
> > > > > > reinstalling.
> > > > > > I have also allowed it to uninstall 2005. No luck. So I have reinstalled
> > > > > > 2005 for now to be able to access my Money file.
> > > > > > > > > > > > >

#16 11-04-2007, 01:54 AM

It appears to be fixed.
I can log on now.

"rstein" wrote:

- quote -

> My Money 2005 online updates expired after 2 years, so I accepted the offer
> to upgrade.
> I downloaded the upgrade and installed it.
> However I can not sign in. It gives me a message "The email address or
> password is incorrect".
> I can still sign in with Money 2005. Same email address and password. In
> fact I am signed in to this discussion group with the same Windows live
> account and password.
> This is a problem with Money Plus. I have tried uninstalling and
> reinstalling.
> I have also allowed it to uninstall 2005. No luck. So I have reinstalled
> 2005 for now to be able to access my Money file.

#15 11-04-2007, 12:32 AM

Cal Learner-- MVP <via_newsgroup[at]please.tnx> wrote:

- quote -

> In microsoft.public.money, Buh wrote:
> > I am having the same problem only my Money Plus was working just fine until I
> > tried to log on today. I have tried all the help ideas without success...
> Sign in offline for now. Don't do anything rash.

What, like removing that ridiculous Windows Live integration?
Someday, MS will learn and rip Passport/Live/Whatever they want
to call it out of Money.

- quote -

> > > "rstein" wrote:
> > > > My Money 2005 online updates expired after 2 years, so I accepted the offer
> > > to upgrade.
> > > > > I downloaded the upgrade and installed it.
> > > However I can not sign in. It gives me a message "The email address or
> > > password is incorrect".
> > > > > I can still sign in with Money 2005. Same email address and password. In
> > > fact I am signed in to this discussion group with the same Windows live
> > > account and password.
> > > > > This is a problem with Money Plus. I have tried uninstalling and
> > > reinstalling.
> > > I have also allowed it to uninstall 2005. No luck. So I have reinstalled
> > > 2005 for now to be able to access my Money file.
> > > > --
__________________________________________________ ________________________________

Ed Hansberry (Please do *NOT* email me. Post here for the benefit of all)
What is on my Pocket PC? http://www.ehansberry.com/
Microsoft MVP - Mobile Devices www.pocketpc.com
What is an MVP? - http://mvp.support.microsoft.com/

#14 11-04-2007, 12:30 AM

Method 3 at the below url corrected my problem.
http://support.microsoft.com/default.aspx/kb/891338

"ajvandeven[at]gmail.com" wrote:

- quote -

> Found this searching for a fix for the same problem you're all having
> that seems to have happened today:
> http://www.eggheadcafe.com/software/...-on-to-mo.aspx
> Looks like it's probably related to Daily Saving Time? Maybe wait til
> tomorrow and see what happens?

#13 11-04-2007, 12:01 AM

Hi, I'm having the same problem as anyone, but when I tried to type in my
password and check offline, it still says incorrect password. How did the
other guy get in?

"witzend" wrote:

- quote -

> Dan,
> When it tells you incorrect password the first time, it blanks out the
> password.
> Put the password back in and then click work offline.
> It'll let you in offline that way.
> I'm having the same sign in problems with Money Plus Desux.
> "Dan R" wrote:
> > i cant seem to sign in offline either. how do you do that when it keeps
> > telling you that your password is wrong? This is utterly frustrating.
> > > "Cal Learner-- MVP" wrote:
> > > > In microsoft.public.money, Buh wrote:
> > > > > > I am having the same problem only my Money Plus was working just fine until I
> > > > tried to log on today. I have tried all the help ideas without success...
> > > > > Sign in offline for now. Don't do anything rash.
> > > > > > > > > > > "rstein" wrote:
> > > > > > > > My Money 2005 online updates expired after 2 years, so I accepted the offer
> > > > > to upgrade.
> > > > > > > > > I downloaded the upgrade and installed it.
> > > > > However I can not sign in. It gives me a message "The email address or
> > > > > password is incorrect".
> > > > > > > > > I can still sign in with Money 2005. Same email address and password. In
> > > > > fact I am signed in to this discussion group with the same Windows live
> > > > > account and password.
> > > > > > > > > This is a problem with Money Plus. I have tried uninstalling and
> > > > > reinstalling.
> > > > > I have also allowed it to uninstall 2005. No luck. So I have reinstalled
> > > > > 2005 for now to be able to access my Money file.
> > > > > > > > > >

#12 11-03-2007, 11:56 PM

Found this searching for a fix for the same problem you're all having
that seems to have happened today:

http://www.eggheadcafe.com/software/...-on-to-mo.aspx

Looks like it's probably related to Daily Saving Time? Maybe wait til
tomorrow and see what happens?

#11 11-03-2007, 11:44 PM

"rstein" <rstein[at]discussions.microsoft.com> wrote in message
news:5D92935F-F7CE-45C4-8A56-73EBBE6BC16A[at]microsoft.com...
- quote -

> Ok - I logged in offline and it let me in. Then I was still able to
> do the internet updates - which makes no sense, but as long as it
> works....

The online login fails because something happened to a WindowsLive
server (or something like it) somewhere. MS will find the error, fix
it, and everything will be back to normal (we hope).

A Live ID is required to log in to your file because you associated
it. Even if your computer isn't connected to the internet, you still
can open the file. I assume the last ID and password used to log in is
stored somewhere in the file. Otherwise that wouldn't work.

Some banks don't support direct connections, so Microsoft has a deal
with Yodlee to connect to your bank's web site on your behalf. That
option DOES require a Live ID.

Since a Windows Live ID is not required to connect online to your
banks, they apparently provide direct connections. Your bank user IDs
and passwords definitely are stored in the Money file.
--
Chris Cowles
Gainesville, FL

#10 11-03-2007, 11:27 PM

Ok - I logged in offline and it let me in. Then I was still able to do the
internet updates - which makes no sense, but as long as it works....
"Cal Learner-- MVP" wrote:

- quote -

> In microsoft.public.money, Buh wrote:
> > I am having the same problem only my Money Plus was working just fine until I
> > tried to log on today. I have tried all the help ideas without success...
> Sign in offline for now. Don't do anything rash.
> > > "rstein" wrote:
> > > > My Money 2005 online updates expired after 2 years, so I accepted the offer
> > > to upgrade.
> > > > > I downloaded the upgrade and installed it.
> > > However I can not sign in. It gives me a message "The email address or
> > > password is incorrect".
> > > > > I can still sign in with Money 2005. Same email address and password. In
> > > fact I am signed in to this discussion group with the same Windows live
> > > account and password.
> > > > > This is a problem with Money Plus. I have tried uninstalling and
> > > reinstalling.
> > > I have also allowed it to uninstall 2005. No luck. So I have reinstalled
> > > 2005 for now to be able to access my Money file.
> > > >

#9 11-03-2007, 11:18 PM

Same problem here, I signed in fine on November 2, today no luck. I know it
is the right password because I am able to sign into windows live ID.
Perhaps it is because of Daylight Savings Time?

"rstein" <rstein[at]discussions.microsoft.com> wrote in message
news:657BDB8D-B88E-444E-A863-9325E5F78745[at]microsoft.com...
- quote -

> My Money 2005 online updates expired after 2 years, so I accepted the
> offer
> to upgrade.
> I downloaded the upgrade and installed it.
> However I can not sign in. It gives me a message "The email address or
> password is incorrect".
> I can still sign in with Money 2005. Same email address and password. In
> fact I am signed in to this discussion group with the same Windows live
> account and password.
> This is a problem with Money Plus. I have tried uninstalling and
> reinstalling.
> I have also allowed it to uninstall 2005. No luck. So I have reinstalled
> 2005 for now to be able to access my Money file.

#8 11-03-2007, 11:17 PM

Dan,
When it tells you incorrect password the first time, it blanks out the
password.
Put the password back in and then click work offline.
It'll let you in offline that way.

I'm having the same sign in problems with Money Plus Desux.

"Dan R" wrote:

- quote -

> i cant seem to sign in offline either. how do you do that when it keeps
> telling you that your password is wrong? This is utterly frustrating.
> "Cal Learner-- MVP" wrote:
> > In microsoft.public.money, Buh wrote:
> > > > I am having the same problem only my Money Plus was working just fine until I
> > > tried to log on today. I have tried all the help ideas without success...
> > > Sign in offline for now. Don't do anything rash.
> > > > > > > "rstein" wrote:
> > > > > > My Money 2005 online updates expired after 2 years, so I accepted the offer
> > > > to upgrade.
> > > > > > > I downloaded the upgrade and installed it.
> > > > However I can not sign in. It gives me a message "The email address or
> > > > password is incorrect".
> > > > > > > I can still sign in with Money 2005. Same email address and password. In
> > > > fact I am signed in to this discussion group with the same Windows live
> > > > account and password.
> > > > > > > This is a problem with Money Plus. I have tried uninstalling and
> > > > reinstalling.
> > > > I have also allowed it to uninstall 2005. No luck. So I have reinstalled
> > > > 2005 for now to be able to access my Money file.
> > > > > > >

#7 11-03-2007, 11:04 PM

I am having the same damn problem. I was on hold this morning for half an
hour on the "No Help Line". Support person said they have been getting a lot
of calls on this issue... and that I should just try again in 24 hours! NOT
acceptable. Hello??

"wsuduce[at]gmail.com" wrote:

- quote -

> On Nov 3, 4:40 pm, Buh <B...[at]discussions.microsoft.com> wrote:
> > I am having the same problem only my Money Plus was working just fine until I
> > tried to log on today. I have tried all the help ideas without success...
> > > > > "rstein" wrote:
> > > My Money 2005 online updates expired after 2 years, so I accepted the offer
> > > to upgrade.
> > > > I downloaded the upgrade and installed it.
> > > However I can not sign in. It gives me a message "The email address or
> > > password is incorrect".
> > > > I can still sign in with Money 2005. Same email address and password. In
> > > fact I am signed in to this discussion group with the same Windows live
> > > account and password.
> > > > This is a problem with Money Plus. I have tried uninstalling and
> > > reinstalling.
> > > I have also allowed it to uninstall 2005. No luck. So I have reinstalled
> > > 2005 for now to be able to access my Money file.- Hide quoted text -
> > > - Show quoted text -
> I have having the same problems, it was working last night. Today
> however I have not had any luck. My guess is that is must be on MS
> side. I am going to wait a couple days before I panic.

#6 11-03-2007, 10:57 PM

Gee Whiz... what did they do at microsoft? I have been using Money Plus
without incident for over a month now (in fact, I was using it just last
Tuesday). I've been pulling my hair out (and changing my Money/Windows Live
ID password for an hour now) trying to log into my Money File. When will
Microsoft admit THEY did "something rash" and FIX THE PROBLEM!!!!!

I HAVE BILLS TO PAY. ARGHHHHHH.

Signed, another frustrated user.

#5 11-03-2007, 10:57 PM

i cant seem to sign in offline either. how do you do that when it keeps
telling you that your password is wrong? This is utterly frustrating.

"Cal Learner-- MVP" wrote:

- quote -

> In microsoft.public.money, Buh wrote:
> > I am having the same problem only my Money Plus was working just fine until I
> > tried to log on today. I have tried all the help ideas without success...
> Sign in offline for now. Don't do anything rash.
> > > "rstein" wrote:
> > > > My Money 2005 online updates expired after 2 years, so I accepted the offer
> > > to upgrade.
> > > > > I downloaded the upgrade and installed it.
> > > However I can not sign in. It gives me a message "The email address or
> > > password is incorrect".
> > > > > I can still sign in with Money 2005. Same email address and password. In
> > > fact I am signed in to this discussion group with the same Windows live
> > > account and password.
> > > > > This is a problem with Money Plus. I have tried uninstalling and
> > > reinstalling.
> > > I have also allowed it to uninstall 2005. No luck. So I have reinstalled
> > > 2005 for now to be able to access my Money file.
> > > >

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