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  #6  
Old 11-04-2007, 03:44 PM
Greathusky
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Default Re: RBC Dain Rauscher - Problem Downloading

Looking at http://www.microsoft.com/money/fi/tools.mspx, I have to confess
that it looks greek to me. Is there something specific on that page that I
should be doing? It looks like support for financial institutions to test
their OFX connections. Not sure what to take from this page other than to run
the registry updates.


"~Ragz" wrote:

- quote -

> Great to know you've done quite a bit of homework yourself!
> Having worked with MS Money support myself a couple of years back, I have a
> feeling the RBC helpdesk might not be able to help you much with this. It
> would be best if you could try out the steps mentioned here first:
> http://www.microsoft.com/money/fi/tools.mspx
> If that doesn't work, its quite possible that RBC is not supported in the
> latest version of Money as of now and may be available as a later update. So
> as of now, you might need to download your transactions manually and import
> them into Money.
> However, I'd recommend that you get in touch with Microsoft support to check
> with them for any possible connectivity issues:
> https://support.microsoft.com/oas/de...9&gprid=524453
> Meanwhile, you could also try the following steps:
> 1. Create a new Money file
> 2. Perform the Money Updates
> 3. Create an a/c with RBC and check again to see if it works.
> 4. If it still doesn't connect, as an 'extreme' step, you could login using
> another windows login (or creating one if you don't have another one) and
> then go back to Step 1 mentioned above.
> M
> "Greathusky" wrote:
> > I tried that but it didn't work. Thanks. I am trying to find someone in RBC
> > who can help me but their help desk is useless.
> > > "~Ragz" wrote:
> > > > You could also try deleting and recreating the connection with RBC in Money
> > > > > "laconic" wrote:
> > > > > > On Wed, 31 Oct 2007 15:51:01 -0700, Greathusky wrote:
> > > > > > > > I was able to download from my RBC account when I had Money 2005. I
> > > > > upgraded to Money Plus and and receiving the following error message:
> > > > > > > > > [ofx.unsupportedClient Application] Client application or version is not
> > > > > supported by this server
> > > > > > > > > I called RBC who said to call Microsoft.
> > > > > > > > > Any ideas on what could be wrong?
> > > > > > > Dain Rausher's server's OFX library doesn't support Money Plus's APPID?
> > > > My guess is th server hasn't been updated since Money Plus was released.
> > > > And for security reasons the ofx library does exact APPID matches unstead
> > > > of greater than matches. So Money 2005 works "Money 2005 <APPVER> 1400"
> > > > but Money Plus doesn't "Money Plus <APPVER> 1700".
> > > > > > > See the article at http://ofxblog.wordpress.com/ for date June 6th,
> > > > 2007. This kind of hint's on what I'm saying.
> > >
  #5  
Old 11-03-2007, 08:10 PM
Greathusky
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Posts: n/a
Default Re: RBC Dain Rauscher - Problem Downloading

I will try your suggestions and let you know how I make out. Thanks for your
help.

"~Ragz" wrote:

- quote -

> This is the list of Online Banks connected to Money Plus:
> http://www.microsoft.com/money/bankonline.aspx
> "~Ragz" wrote:
> > Great to know you've done quite a bit of homework yourself!
> > > Having worked with MS Money support myself a couple of years back, I have a

> > feeling the RBC helpdesk might not be able to help you much with this. It
> > would be best if you could try out the steps mentioned here first:
> > > http://www.microsoft.com/money/fi/tools.mspx
> > > If that doesn't work, its quite possible that RBC is not supported in the

> > latest version of Money as of now and may be available as a later update. So
> > as of now, you might need to download your transactions manually and import
> > them into Money.
> > > However, I'd recommend that you get in touch with Microsoft support to check

> > with them for any possible connectivity issues:
> > > https://support.microsoft.com/oas/de...9&gprid=524453
> > > Meanwhile, you could also try the following steps:
> > > 1. Create a new Money file

> > 2. Perform the Money Updates
> > 3. Create an a/c with RBC and check again to see if it works.
> > 4. If it still doesn't connect, as an 'extreme' step, you could login using
> > another windows login (or creating one if you don't have another one) and
> > then go back to Step 1 mentioned above.
> > > > > M

> > "Greathusky" wrote:
> > > > I tried that but it didn't work. Thanks. I am trying to find someone in RBC
> > > who can help me but their help desk is useless.
> > > > > "~Ragz" wrote:
> > > > > > You could also try deleting and recreating the connection with RBC in Money
> > > > > > > "laconic" wrote:
> > > > > > > > On Wed, 31 Oct 2007 15:51:01 -0700, Greathusky wrote:
> > > > > > > > > > I was able to download from my RBC account when I had Money 2005. I
> > > > > > upgraded to Money Plus and and receiving the following error message:
> > > > > > > > > > > [ofx.unsupportedClient Application] Client application or version is not
> > > > > > supported by this server
> > > > > > > > > > > I called RBC who said to call Microsoft.
> > > > > > > > > > > Any ideas on what could be wrong?
> > > > > > > > > Dain Rausher's server's OFX library doesn't support Money Plus's APPID?
> > > > > My guess is th server hasn't been updated since Money Plus was released.
> > > > > And for security reasons the ofx library does exact APPID matches unstead
> > > > > of greater than matches. So Money 2005 works "Money 2005 <APPVER> 1400"
> > > > > but Money Plus doesn't "Money Plus <APPVER> 1700".
> > > > > > > > > See the article at http://ofxblog.wordpress.com/ for date June 6th,
> > > > > 2007. This kind of hint's on what I'm saying.
> > > >
  #4  
Old 11-02-2007, 10:24 AM
~Ragz
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Posts: n/a
Default Re: RBC Dain Rauscher - Problem Downloading

This is the list of Online Banks connected to Money Plus:
http://www.microsoft.com/money/bankonline.aspx


"~Ragz" wrote:

- quote -

> Great to know you've done quite a bit of homework yourself!
> Having worked with MS Money support myself a couple of years back, I have a
> feeling the RBC helpdesk might not be able to help you much with this. It
> would be best if you could try out the steps mentioned here first:
> http://www.microsoft.com/money/fi/tools.mspx
> If that doesn't work, its quite possible that RBC is not supported in the
> latest version of Money as of now and may be available as a later update. So
> as of now, you might need to download your transactions manually and import
> them into Money.
> However, I'd recommend that you get in touch with Microsoft support to check
> with them for any possible connectivity issues:
> https://support.microsoft.com/oas/de...9&gprid=524453
> Meanwhile, you could also try the following steps:
> 1. Create a new Money file
> 2. Perform the Money Updates
> 3. Create an a/c with RBC and check again to see if it works.
> 4. If it still doesn't connect, as an 'extreme' step, you could login using
> another windows login (or creating one if you don't have another one) and
> then go back to Step 1 mentioned above.
> M
> "Greathusky" wrote:
> > I tried that but it didn't work. Thanks. I am trying to find someone in RBC
> > who can help me but their help desk is useless.
> > > "~Ragz" wrote:
> > > > You could also try deleting and recreating the connection with RBC in Money
> > > > > "laconic" wrote:
> > > > > > On Wed, 31 Oct 2007 15:51:01 -0700, Greathusky wrote:
> > > > > > > > I was able to download from my RBC account when I had Money 2005. I
> > > > > upgraded to Money Plus and and receiving the following error message:
> > > > > > > > > [ofx.unsupportedClient Application] Client application or version is not
> > > > > supported by this server
> > > > > > > > > I called RBC who said to call Microsoft.
> > > > > > > > > Any ideas on what could be wrong?
> > > > > > > Dain Rausher's server's OFX library doesn't support Money Plus's APPID?
> > > > My guess is th server hasn't been updated since Money Plus was released.
> > > > And for security reasons the ofx library does exact APPID matches unstead
> > > > of greater than matches. So Money 2005 works "Money 2005 <APPVER> 1400"
> > > > but Money Plus doesn't "Money Plus <APPVER> 1700".
> > > > > > > See the article at http://ofxblog.wordpress.com/ for date June 6th,
> > > > 2007. This kind of hint's on what I'm saying.
> > >
  #3  
Old 11-02-2007, 09:55 AM
~Ragz
Guest
 
Posts: n/a
Default Re: RBC Dain Rauscher - Problem Downloading

Great to know you've done quite a bit of homework yourself!

Having worked with MS Money support myself a couple of years back, I have a
feeling the RBC helpdesk might not be able to help you much with this. It
would be best if you could try out the steps mentioned here first:

http://www.microsoft.com/money/fi/tools.mspx

If that doesn't work, its quite possible that RBC is not supported in the
latest version of Money as of now and may be available as a later update. So
as of now, you might need to download your transactions manually and import
them into Money.

However, I'd recommend that you get in touch with Microsoft support to check
with them for any possible connectivity issues:

https://support.microsoft.com/oas/de...9&gprid=524453

Meanwhile, you could also try the following steps:

1. Create a new Money file
2. Perform the Money Updates
3. Create an a/c with RBC and check again to see if it works.
4. If it still doesn't connect, as an 'extreme' step, you could login using
another windows login (or creating one if you don't have another one) and
then go back to Step 1 mentioned above.



M
"Greathusky" wrote:

- quote -

> I tried that but it didn't work. Thanks. I am trying to find someone in RBC
> who can help me but their help desk is useless.
> "~Ragz" wrote:
> > You could also try deleting and recreating the connection with RBC in Money
> > > "laconic" wrote:
> > > > On Wed, 31 Oct 2007 15:51:01 -0700, Greathusky wrote:
> > > > > > I was able to download from my RBC account when I had Money 2005. I
> > > > upgraded to Money Plus and and receiving the following error message:
> > > > > > > [ofx.unsupportedClient Application] Client application or version is not
> > > > supported by this server
> > > > > > > I called RBC who said to call Microsoft.
> > > > > > > Any ideas on what could be wrong?
> > > > > Dain Rausher's server's OFX library doesn't support Money Plus's APPID?
> > > My guess is th server hasn't been updated since Money Plus was released.
> > > And for security reasons the ofx library does exact APPID matches unstead
> > > of greater than matches. So Money 2005 works "Money 2005 <APPVER> 1400"
> > > but Money Plus doesn't "Money Plus <APPVER> 1700".
> > > > > See the article at http://ofxblog.wordpress.com/ for date June 6th,
> > > 2007. This kind of hint's on what I'm saying.

> >
  #2  
Old 11-01-2007, 09:02 PM
Greathusky
Guest
 
Posts: n/a
Default Re: RBC Dain Rauscher - Problem Downloading

I tried that but it didn't work. Thanks. I am trying to find someone in RBC
who can help me but their help desk is useless.

"~Ragz" wrote:

- quote -

> You could also try deleting and recreating the connection with RBC in Money
> "laconic" wrote:
> > On Wed, 31 Oct 2007 15:51:01 -0700, Greathusky wrote:
> > > > I was able to download from my RBC account when I had Money 2005. I
> > > upgraded to Money Plus and and receiving the following error message:
> > > > > [ofx.unsupportedClient Application] Client application or version is not
> > > supported by this server
> > > > > I called RBC who said to call Microsoft.
> > > > > Any ideas on what could be wrong?
> > > Dain Rausher's server's OFX library doesn't support Money Plus's APPID?

> > My guess is th server hasn't been updated since Money Plus was released.
> > And for security reasons the ofx library does exact APPID matches unstead
> > of greater than matches. So Money 2005 works "Money 2005 <APPVER> 1400"
> > but Money Plus doesn't "Money Plus <APPVER> 1700".
> > > See the article at http://ofxblog.wordpress.com/ for date June 6th,

> > 2007. This kind of hint's on what I'm saying.

>
  #1  
Old 11-01-2007, 06:51 AM
~Ragz
Guest
 
Posts: n/a
Default Re: RBC Dain Rauscher - Problem Downloading

You could also try deleting and recreating the connection with RBC in Money

"laconic" wrote:

- quote -

> On Wed, 31 Oct 2007 15:51:01 -0700, Greathusky wrote:
> > I was able to download from my RBC account when I had Money 2005. I
> > upgraded to Money Plus and and receiving the following error message:
> > > [ofx.unsupportedClient Application] Client application or version is not

> > supported by this server
> > > I called RBC who said to call Microsoft.
> > > Any ideas on what could be wrong?

> Dain Rausher's server's OFX library doesn't support Money Plus's APPID?
> My guess is th server hasn't been updated since Money Plus was released.
> And for security reasons the ofx library does exact APPID matches unstead
> of greater than matches. So Money 2005 works "Money 2005 <APPVER> 1400"
> but Money Plus doesn't "Money Plus <APPVER> 1700".
> See the article at http://ofxblog.wordpress.com/ for date June 6th,
> 2007. This kind of hint's on what I'm saying.

 
Old 10-31-2007, 10:56 PM
laconic
Guest
 
Posts: n/a
Default Re: RBC Dain Rauscher - Problem Downloading

On Wed, 31 Oct 2007 15:51:01 -0700, Greathusky wrote:

- quote -

> I was able to download from my RBC account when I had Money 2005. I
> upgraded to Money Plus and and receiving the following error message:
> [ofx.unsupportedClient Application] Client application or version is not
> supported by this server
> I called RBC who said to call Microsoft.
> Any ideas on what could be wrong?


Dain Rausher's server's OFX library doesn't support Money Plus's APPID?
My guess is th server hasn't been updated since Money Plus was released.
And for security reasons the ofx library does exact APPID matches unstead
of greater than matches. So Money 2005 works "Money 2005 <APPVER> 1400"
but Money Plus doesn't "Money Plus <APPVER> 1700".

See the article at http://ofxblog.wordpress.com/ for date June 6th,
2007. This kind of hint's on what I'm saying.
  #-1  
Old 10-31-2007, 09:51 PM
Greathusky
Guest
 
Posts: n/a
Default RBC Dain Rauscher - Problem Downloading

I was able to download from my RBC account when I had Money 2005. I upgraded
to Money Plus and and receiving the following error message:

[ofx.unsupportedClient Application] Client application or version is not
supported by this server

I called RBC who said to call Microsoft.

Any ideas on what could be wrong?
 

Tags
dain, downloading, problem, rauscher, rbc
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