Go Back   CDN Business Directory > Main Category > Microsoft Money

 
 
Thread Tools Display Modes
  #7  
Old 12-31-2007, 07:51 PM
apinkpony@gmail.com
Guest
 
Posts: n/a
Default Re: 'Microsoft Money has stopped working'

I too am having problems. I bought Microsoft Money Plus Home and
Business ... installed it. Tried to open it. No luck. It just
constantly is saying "Microsoft Money has stopped working". It has
never worked. I have uninstalled, reinstalled, etc. I even tried
installing a trial straight from the Microsoft website, no luck.

I am running Vista Home Premium if that makes a difference.

On Dec 28, 3:15 am, rmschne <rmsc...[at]gmail.com> wrote:
- quote -

> I appear to be back in business, but only by the skin of my teeth.
> The root cause seems to be that the *.mny file was corrupted. I don't
> know how it got corrupted, but I have a clue which appeared as part of
> the restoration.
> I did do a system restore, I did a reinstall, I did try using Money
> 2007 vs. using 2006 ... all were ineffectual and red-herrings.
> The *.mny file was about 26 mb. I don't know if that a lot or not. I
> guess now it is. But why it would care I don't know. Unfortuantely,
> I did not have a recent backup file. The best I had was a backup
> taken about 1-month ago.
> I opened that file, and Money 2006 worked just fine. I did a quick
> repair and it seemed to be ok with that. I did a full repaire
> creating a new file. The file size grew, but Money was satisfied with
> doing the repair. I used that repaired file as starting point to add
> in the transactions missing from the point of the backup (mid-Nov).
> I downloaded transactions from my bank accounts (2 of them) and from
> my brokerage account (four acounts there). After doing the download
> update, would take a backup then accept transcations for an account,
> then another backup, then accept transactions for another account.
> Interestingly, Money would fail (with the error message reported
> here), consistently, upon accepting transactions for one of the
> brokerage accounts. Those transactions evidently were corrupting the
> file. How and why is a mystery.
> So ... I delete the brokerage account and started again. I pretended
> it was a new account and updated across the internet that account, but
> instead of taking full transactions, only started with the current
> position. That seemed to work.
> Also ... thinking that file size may have something to do with it (and
> I'm chagrined and disappointed to think that it does), I archived some
> of the older data using the archive funcationality. That reduced the
> file size somewhat, but I have to say not as much as I would have
> expected.
> So now I have a recovered *.mny file ... with less data and re-built
> one of the accounts from scratch.
> I conclude:
> : Money corrupted the file, not me. Caused by adding new transactions
> of one of the brokerage account. There was nothing unusual about
> those transcations. But Money clearly corrupted the file and the
> corruption is replicable.
> : using Money 2007 vs. 2006 doesn't seem to make a difference.


  #6  
Old 12-28-2007, 10:15 AM
rmschne
Guest
 
Posts: n/a
Default Re: 'Microsoft Money has stopped working'

I appear to be back in business, but only by the skin of my teeth.

The root cause seems to be that the *.mny file was corrupted. I don't
know how it got corrupted, but I have a clue which appeared as part of
the restoration.

I did do a system restore, I did a reinstall, I did try using Money
2007 vs. using 2006 ... all were ineffectual and red-herrings.

The *.mny file was about 26 mb. I don't know if that a lot or not. I
guess now it is. But why it would care I don't know. Unfortuantely,
I did not have a recent backup file. The best I had was a backup
taken about 1-month ago.

I opened that file, and Money 2006 worked just fine. I did a quick
repair and it seemed to be ok with that. I did a full repaire
creating a new file. The file size grew, but Money was satisfied with
doing the repair. I used that repaired file as starting point to add
in the transactions missing from the point of the backup (mid-Nov).

I downloaded transactions from my bank accounts (2 of them) and from
my brokerage account (four acounts there). After doing the download
update, would take a backup then accept transcations for an account,
then another backup, then accept transactions for another account.
Interestingly, Money would fail (with the error message reported
here), consistently, upon accepting transactions for one of the
brokerage accounts. Those transactions evidently were corrupting the
file. How and why is a mystery.

So ... I delete the brokerage account and started again. I pretended
it was a new account and updated across the internet that account, but
instead of taking full transactions, only started with the current
position. That seemed to work.

Also ... thinking that file size may have something to do with it (and
I'm chagrined and disappointed to think that it does), I archived some
of the older data using the archive funcationality. That reduced the
file size somewhat, but I have to say not as much as I would have
expected.

So now I have a recovered *.mny file ... with less data and re-built
one of the accounts from scratch.

I conclude:

: Money corrupted the file, not me. Caused by adding new transactions
of one of the brokerage account. There was nothing unusual about
those transcations. But Money clearly corrupted the file and the
corruption is replicable.

: using Money 2007 vs. 2006 doesn't seem to make a difference.

  #5  
Old 12-28-2007, 05:18 AM
kimludwick@yahoo.com
Guest
 
Posts: n/a
Default Re: 'Microsoft Money has stopped working'

On Dec 26, 12:16*am, rmschne <rmsc...[at]gmail.com> wrote:
- quote -

> This problem appeared on my machine today using Money 2006 on Vista.
> Worked fine for the last few months after installing Money 2006 on my
> new laptop. *Worked yesterday. Today does not work. *So I did
> following:
> : uninstalled Money 2006
> : installed Money 2007 (bought it a few months ago and stalled
> installing it)
> : upgraded the Money file been working on for years
> : same error message appeared.
> : tried the fix suggested by Cal to open sample.mny, but Money 2007
> get stuck in some sort of looop "compacting file" where it continously
> flashes the "Working" progress bar which swhoshes from 0 to 100%
> before re starting. *i watched a few thousand of these before giving
> up.
> : am going to run a System restore then reintsall Money 2007.
> Couldn't the silly program waited until after Tax season to do this???
> On Nov 6, 3:37 pm, Cal Learner-- MVP <via_newsgr...[at]please.tnx> wrote:
> > In microsoft.public.money, Phil Turnock <Phil
> > Turn...[at]discussions.microsoft.com> wrote:
> > > Hi
> > > I have eaxactly the same problem. *I have uninstalled and then reinstalled
> > > but still the same problem. Restoring also has no effect.

> > I suggest you open any file you can, such as Sample.mny.
> > In XP, you can do that by going to yourMoneyinstall folder
> > and right-clicking Sample.mny, and choosing Open.
> > Go to Tools-> Settings-> ProgramSettings and set the
> > (GeneralDisplayStartMoneyWithThisPageOpen:Accoun tList.
> > CloseMoney.
> > Then open the problem file once or twice.
> > Then Tools-> Settings-> HomePageDisplayOptions and Remove the
> > Investment Performance module. If you still have a problem, remove
> > everything. If the problem goes away, you can add things back until
> > the crash does not happen. Add back in the other things you want
> > on the home page. Let us know which was the problem module.
> > > "ed" wrote:
> > > > Running MSMoney2007, Windows Vista (home premium). *Starting last
> > > > night, directly after logging in (orworkingoff line), I get an error
> > > > 'MicrosoftMoneyhasstoppedworking' andmoneycrashes; the problem
> > > > details are below. *Worked up until last night. *I've tried system
> > > > restore, uninstalling (including deletingmoneydirectory, and
> > > > cleaning registry) and reinstalling, and the error persists. *any
> > > > suggestions? *thanks,
> > > > Problem signature:
> > > > * Problem Event Name: *BEX
> > > > * Application Name: * *MSMoney.EXE
> > > > * Application Version: 16.0.0.1303
> > > > * Application Timestamp: * * * 459cb23b
> > > > * Fault Module Name: * MSVCR80.dll
> > > > * Fault Module Version: * * * *8.0.50727.762
> > > > * Fault Module Timestamp: * * *45712238
> > > > * Exception Offset: * *0000e792
> > > > * Exception Code: * * *c000000d
> > > > * Exception Data: * * *00000000
> > > > * OS Version: *6.0.6000.2.0.0.768.3
> > > > * Locale ID: * 1033
> > > > * Additional Information 1: * *803c
> > > > * Additional Information 2: * *725705c131dd87ecd46ebc93aaff8399
> > > > * Additional Information 3: * *cbfd
> > > > * Additional Information 4: * *9317102d1d46c738c11e4302c9add908- Hide quoted text -

> - Show quoted text -


I too started having problems with ms money yesterday 12/26. As soon
as I enter my password I get an error message saying that ms money and
encountered a problem and needs to shut down. I am currently using the
2007 home/business trial version on a pc laptop using Windows XP. I
read something about a logitech mouse or something to that effect. We
use the scroll pad, not an actual mouse, I have been using this same
laptop all year, nothing has changed so I am not sure what caused it
to suddenly stop working. I tried logging in again today 12/27 and I
am still getting the same message.
  #4  
Old 12-26-2007, 07:16 AM
rmschne
Guest
 
Posts: n/a
Default Re: 'Microsoft Money has stopped working'

This problem appeared on my machine today using Money 2006 on Vista.
Worked fine for the last few months after installing Money 2006 on my
new laptop. Worked yesterday. Today does not work. So I did
following:

: uninstalled Money 2006
: installed Money 2007 (bought it a few months ago and stalled
installing it)
: upgraded the Money file been working on for years
: same error message appeared.
: tried the fix suggested by Cal to open sample.mny, but Money 2007
get stuck in some sort of looop "compacting file" where it continously
flashes the "Working" progress bar which swhoshes from 0 to 100%
before re starting. i watched a few thousand of these before giving
up.
: am going to run a System restore then reintsall Money 2007.

Couldn't the silly program waited until after Tax season to do this???

On Nov 6, 3:37 pm, Cal Learner-- MVP <via_newsgr...[at]please.tnx> wrote:
- quote -

> In microsoft.public.money, Phil Turnock <Phil
> Turn...[at]discussions.microsoft.com> wrote:
> > Hi
> > I have eaxactly the same problem. I have uninstalled and then reinstalled
> > but still the same problem. Restoring also has no effect.

> I suggest you open any file you can, such as Sample.mny.
> In XP, you can do that by going to yourMoneyinstall folder
> and right-clicking Sample.mny, and choosing Open.
> Go to Tools-> Settings-> ProgramSettings and set the
> (GeneralDisplayStartMoneyWithThisPageOpen:Accoun tList.
> CloseMoney.
> Then open the problem file once or twice.
> Then Tools-> Settings-> HomePageDisplayOptions and Remove the
> Investment Performance module. If you still have a problem, remove
> everything. If the problem goes away, you can add things back until
> the crash does not happen. Add back in the other things you want
> on the home page. Let us know which was the problem module.
> > "ed" wrote:
> > > Running MSMoney2007, Windows Vista (home premium). Starting last
> > > night, directly after logging in (orworkingoff line), I get an error
> > > 'MicrosoftMoneyhasstoppedworking' andmoneycrashes; the problem
> > > details are below. Worked up until last night. I've tried system
> > > restore, uninstalling (including deletingmoneydirectory, and
> > > cleaning registry) and reinstalling, and the error persists. any
> > > suggestions? thanks,
> > > Problem signature:
> > > Problem Event Name: BEX
> > > Application Name: MSMoney.EXE
> > > Application Version: 16.0.0.1303
> > > Application Timestamp: 459cb23b
> > > Fault Module Name: MSVCR80.dll
> > > Fault Module Version: 8.0.50727.762
> > > Fault Module Timestamp: 45712238
> > > Exception Offset: 0000e792
> > > Exception Code: c000000d
> > > Exception Data: 00000000
> > > OS Version: 6.0.6000.2.0.0.768.3
> > > Locale ID: 1033
> > > Additional Information 1: 803c
> > > Additional Information 2: 725705c131dd87ecd46ebc93aaff8399
> > > Additional Information 3: cbfd
> > > Additional Information 4: 9317102d1d46c738c11e4302c9add908


  #3  
Old 11-06-2007, 02:37 PM
Cal Learner-- MVP
Guest
 
Posts: n/a
Default Re: 'Microsoft Money has stopped working'

In microsoft.public.money, Phil Turnock <Phil
Turnock[at]discussions.microsoft.com> wrote:

- quote -

> Hi
> I have eaxactly the same problem. I have uninstalled and then reinstalled
> but still the same problem. Restoring also has no effect.


I suggest you open any file you can, such as Sample.mny.
In XP, you can do that by going to your Money install folder
and right-clicking Sample.mny, and choosing Open.
Go to Tools-> Settings-> ProgramSettings and set the
(GeneralDisplayStartMoneyWithThisPageOpen:Accoun tList.
Close Money.

Then open the problem file once or twice.


Then Tools-> Settings-> HomePageDisplayOptions and Remove the
Investment Performance module. If you still have a problem, remove
everything. If the problem goes away, you can add things back until
the crash does not happen. Add back in the other things you want
on the home page. Let us know which was the problem module.


- quote -

> "ed" wrote:
> > > Running MS Money 2007, Windows Vista (home premium). Starting last

> > night, directly after logging in (or working off line), I get an error
> > 'Microsoft Money has stopped working' and money crashes; the problem
> > details are below. Worked up until last night. I've tried system
> > restore, uninstalling (including deleting money directory, and
> > cleaning registry) and reinstalling, and the error persists. any
> > suggestions? thanks,
> > > Problem signature:

> > Problem Event Name: BEX
> > Application Name: MSMoney.EXE
> > Application Version: 16.0.0.1303
> > Application Timestamp: 459cb23b
> > Fault Module Name: MSVCR80.dll
> > Fault Module Version: 8.0.50727.762
> > Fault Module Timestamp: 45712238
> > Exception Offset: 0000e792
> > Exception Code: c000000d
> > Exception Data: 00000000
> > OS Version: 6.0.6000.2.0.0.768.3
> > Locale ID: 1033
> > Additional Information 1: 803c
> > Additional Information 2: 725705c131dd87ecd46ebc93aaff8399
> > Additional Information 3: cbfd
> > Additional Information 4: 9317102d1d46c738c11e4302c9add908
> >
  #2  
Old 11-06-2007, 07:44 AM
Phil Turnock
Guest
 
Posts: n/a
Default RE: 'Microsoft Money has stopped working'

Hi

I have eaxactly the same problem. I have uninstalled and then reinstalled
but still the same problem. Restoring also has no effect.



"ed" wrote:

- quote -

> Running MS Money 2007, Windows Vista (home premium). Starting last
> night, directly after logging in (or working off line), I get an error
> 'Microsoft Money has stopped working' and money crashes; the problem
> details are below. Worked up until last night. I've tried system
> restore, uninstalling (including deleting money directory, and
> cleaning registry) and reinstalling, and the error persists. any
> suggestions? thanks,
> Problem signature:
> Problem Event Name: BEX
> Application Name: MSMoney.EXE
> Application Version: 16.0.0.1303
> Application Timestamp: 459cb23b
> Fault Module Name: MSVCR80.dll
> Fault Module Version: 8.0.50727.762
> Fault Module Timestamp: 45712238
> Exception Offset: 0000e792
> Exception Code: c000000d
> Exception Data: 00000000
> OS Version: 6.0.6000.2.0.0.768.3
> Locale ID: 1033
> Additional Information 1: 803c
> Additional Information 2: 725705c131dd87ecd46ebc93aaff8399
> Additional Information 3: cbfd
> Additional Information 4: 9317102d1d46c738c11e4302c9add908

  #1  
Old 11-01-2007, 03:44 PM
ed
Guest
 
Posts: n/a
Default Re: 'Microsoft Money has stopped working'

On Nov 1, 12:42 am, ~Ragz <R...[at]discussions.microsoft.com> wrote:
- quote -

> Have you tried uninstalling Money and reinstalling it, preferably in a folder
> other than the original folder?


yup- 'I've tried system restore, uninstalling (including deleting
money directory, and cleaning registry) and reinstalling, and the
error persists.'

got the problem fixed though; as an fyi for others, it appears to be
the same basic problem as some other folks have had with msvcr80.dll-
display of the investment performance block on the home page. i
couldn't get into the options and remove that module before money
crashed (as it appears some other folks here have been able to), so i
had to restore my file from a backup, then remove the module.

<snip

 
Old 11-01-2007, 06:42 AM
~Ragz
Guest
 
Posts: n/a
Default RE: 'Microsoft Money has stopped working'

Have you tried uninstalling Money and reinstalling it, preferably in a folder
other than the original folder?

"ed" wrote:

- quote -

> Running MS Money 2007, Windows Vista (home premium). Starting last
> night, directly after logging in (or working off line), I get an error
> 'Microsoft Money has stopped working' and money crashes; the problem
> details are below. Worked up until last night. I've tried system
> restore, uninstalling (including deleting money directory, and
> cleaning registry) and reinstalling, and the error persists. any
> suggestions? thanks,
> Problem signature:
> Problem Event Name: BEX
> Application Name: MSMoney.EXE
> Application Version: 16.0.0.1303
> Application Timestamp: 459cb23b
> Fault Module Name: MSVCR80.dll
> Fault Module Version: 8.0.50727.762
> Fault Module Timestamp: 45712238
> Exception Offset: 0000e792
> Exception Code: c000000d
> Exception Data: 00000000
> OS Version: 6.0.6000.2.0.0.768.3
> Locale ID: 1033
> Additional Information 1: 803c
> Additional Information 2: 725705c131dd87ecd46ebc93aaff8399
> Additional Information 3: cbfd
> Additional Information 4: 9317102d1d46c738c11e4302c9add908

  #-1  
Old 10-30-2007, 02:50 AM
ed
Guest
 
Posts: n/a
Default 'Microsoft Money has stopped working'


Running MS Money 2007, Windows Vista (home premium). Starting last
night, directly after logging in (or working off line), I get an error
'Microsoft Money has stopped working' and money crashes; the problem
details are below. Worked up until last night. I've tried system
restore, uninstalling (including deleting money directory, and
cleaning registry) and reinstalling, and the error persists. any
suggestions? thanks,

Problem signature:
Problem Event Name: BEX
Application Name: MSMoney.EXE
Application Version: 16.0.0.1303
Application Timestamp: 459cb23b
Fault Module Name: MSVCR80.dll
Fault Module Version: 8.0.50727.762
Fault Module Timestamp: 45712238
Exception Offset: 0000e792
Exception Code: c000000d
Exception Data: 00000000
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033
Additional Information 1: 803c
Additional Information 2: 725705c131dd87ecd46ebc93aaff8399
Additional Information 3: cbfd
Additional Information 4: 9317102d1d46c738c11e4302c9add908

 

Tags
microsoft, money, stopped, working
Similar Threads
Thread Forum Replies Last Post
Microsoft Money has stopped working
MurrayBarn: I have MS Money 2003 Standard. I recently bought a new laptop with Windows Vista Business and when I load Money it seems to work fine with the blank...
Microsoft Money 5 11-13-2007 08:49 AM
Microsoft Money 2007 Deluxe Setup has stopped working
Jason Yeager: I am running Vista and had installed Microsoft Money 2007 successfully and was using it for months. But, every time I tried to match transactions,...
Microsoft Money 6 06-05-2007 05:10 PM
Money 2002 stopped working
: I have the same problem. It just started today. I tried reinstalling Money, but that did not work.
Microsoft Money 4 03-01-2004 04:37 AM
Money 2002 Just stopped working
DA: My MS Money 2002 just stopped opening. No error messages, just nothing. Any ideas? Im running XP home ed.
Microsoft Money 2 02-25-2004 02:20 PM



Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off

All times are GMT. The time now is 11:49 PM.