see comments inline.

"Diogenes" <Diogenes[at]discussions.microsoft.com> wrote in message
news:6901DB5B-6095-42A3-8954-F13FF75E0BDF[at]microsoft.com...
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What else did you buy in 2001 for $20 that promised free service forever?

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No you weren't. I've never downloaded transaction data and use Money just
fine. You chose to use the service. You expected it to be free forever. Bad
expectation.

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How did the end of online downloads force you to load a backup?!?

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I don't think your experience is typical or even common. Do you want help
with these issues, in which case you will need to provide a lot more data
like OS version as a minimum, or did you just come here to vent?

BTW, please don't say "you" like 99.9% of your audience is Microsoft since
we aren't. We're just fellow users.

I just wanted to say I don't appreciate Microsoft pulling the plug on my
Internet commection to Money 2002. It took Microsoft three years to get that
one working the way it was designed. I don't upgrade because I'm tired of the
bug fixes that are needed to make it work. I was forced to sign up for Money
Premium 2008. I lost a week's worth of financial data when I loaded a backup
because no one notified me they were pulling the plug. Since then, my
computer has crashed five times, it refused to allow me to manage online
accounts and ``reenter'' my information because you were improving my
experience, and now I'm told I'm locked out of my bank account and it will
take three days to reset my account. Thanks a lot. This is why I don't
``upgrade.''