"Connect to bank" broken

#8 11-14-2007, 05:58 PM

On Oct 19, 10:47 am, Cal Learner-- MVP <via_newsgr...[at]please.tnxwrote:
- quote -

> In microsoft.public.money, dlovr...[at]yahoo.com wrote:
> > I have been unable to download transactions online for a week now. My
> > bank and my ING savings both fail every time. All I get is that "Your
> > account information is being updated, which may take several minutes"
> > message. But no information is ever downloaded.
> > I have moved my file to several computers with different connectivity
> > and nothing. Prior to October 11, I had no problems for several weeks
> > (and it has worked fine for years with each upgrade).
> > I am using Money Plus Home & Business. Any ideas? Thanks.
> Log in with your Live ID athttps://moneycentral.msn.com/banking/accounts/manage.aspxto see if
> third party connection has been happening and if transactions are
> available.
> If you bought Microsoft Money Plus Home & Business you can go to
> Help-> AboutMicrosoftMoney, and write down the Serial number. Go tohttp://support.microsoft.com/moneyand proceed from there. After
> clicking Money 2007, note the Contacts item which will lead you to
> "Contact a Support Professional by Email, Online, or Phone."

hmm.. i logged on to the MSN site and i see all the updated
transactions... however! they are not going to money!

#7 11-13-2007, 09:34 PM

The update starts and runs for 5 minutes or so, then I get a message that
says something like "unable to update account, this may take several minutes.
If this takes longer than 5 minutes try again or contact support". I tried
the chat, but that is not available for support.

"Cal Learner-- MVP" wrote:

- quote -

> In microsoft.public.money, Bobert wrote:
> > Wachovia
> When you do UpdateNow, what happens? Is there an error indication,
> or just no transactions?
> > > "Cal Learner-- MVP" wrote:
> > > > In microsoft.public.money, Bobert wrote:
> > > > > > I am having the same or similar issues. I have merged accounts in the past
> > > > and everything was fine. But as of 10/13, my accounts stopped being updated.
> > > > > Bank of America California?
> > > > > > > > > > > > > > "Cal Learner-- MVP" wrote:
> > > > > > > > In microsoft.public.money, Jerry wrote:
> > > > > > > > > > > > > > > > > > > > "dlovrien[at]yahoo.com" wrote:
> > > > > > > > > > > > I have been unable to download transactions online for a week now. My
> > > > > > > bank and my ING savings both fail every time. All I get is that "Your
> > > > > > > account information is being updated, which may take several minutes"
> > > > > > > message. But no information is ever downloaded.
> > > > > > > > > > > > > I have moved my file to several computers with different connectivity
> > > > > > > and nothing. Prior to October 11, I had no problems for several weeks
> > > > > > > (and it has worked fine for years with each upgrade).
> > > > > > > > > > > > > I am using Money Plus Home & Business. Any ideas? Thanks.
> > > > > > > > > > > > > > > > > I have been having the exact same problem for just as long. I was able to
> > > > > > get one update Friday the 19th then it didn't work over the weekend then
> > > > > > today it took almost 10 minutes for it to update.
> > > > > > I have two different accounts it was trying to check my CU and my 401k.
> > > > > > I tried repair and that didn't work I even uninstalled and tried from new
> > > > > > and that didn't work.
> > > > > > > > > If you did not do the procedure for third-party downloads after the
> > > > > July 19 update, I would do it now.
> > > > > http://www.microsoft.com/Money/Onlin...s/default.mspx
> > > > > >

#6 11-13-2007, 08:29 PM

In microsoft.public.money, Bobert wrote:

- quote -

> Wachovia

When you do UpdateNow, what happens? Is there an error indication,
or just no transactions?

- quote -

> "Cal Learner-- MVP" wrote:
> > In microsoft.public.money, Bobert wrote:
> > > > I am having the same or similar issues. I have merged accounts in the past
> > > and everything was fine. But as of 10/13, my accounts stopped being updated.
> > > Bank of America California?
> > > > > > > > > "Cal Learner-- MVP" wrote:
> > > > > > In microsoft.public.money, Jerry wrote:
> > > > > > > > > > > > > > > > "dlovrien[at]yahoo.com" wrote:
> > > > > > > > > > I have been unable to download transactions online for a week now. My
> > > > > > bank and my ING savings both fail every time. All I get is that "Your
> > > > > > account information is being updated, which may take several minutes"
> > > > > > message. But no information is ever downloaded.
> > > > > > > > > > > I have moved my file to several computers with different connectivity
> > > > > > and nothing. Prior to October 11, I had no problems for several weeks
> > > > > > (and it has worked fine for years with each upgrade).
> > > > > > > > > > > I am using Money Plus Home & Business. Any ideas? Thanks.
> > > > > > > > > > > > > > I have been having the exact same problem for just as long. I was able to
> > > > > get one update Friday the 19th then it didn't work over the weekend then
> > > > > today it took almost 10 minutes for it to update.
> > > > > I have two different accounts it was trying to check my CU and my 401k.
> > > > > I tried repair and that didn't work I even uninstalled and tried from new
> > > > > and that didn't work.
> > > > > > > If you did not do the procedure for third-party downloads after the
> > > > July 19 update, I would do it now.
> > > > http://www.microsoft.com/Money/Onlin...s/default.mspx
> > > >

#5 11-13-2007, 08:06 PM

Wachovia

"Cal Learner-- MVP" wrote:

- quote -

> In microsoft.public.money, Bobert wrote:
> > I am having the same or similar issues. I have merged accounts in the past
> > and everything was fine. But as of 10/13, my accounts stopped being updated.
> Bank of America California?
> > > > "Cal Learner-- MVP" wrote:
> > > > In microsoft.public.money, Jerry wrote:
> > > > > > > > > > > > "dlovrien[at]yahoo.com" wrote:
> > > > > > > > I have been unable to download transactions online for a week now. My
> > > > > bank and my ING savings both fail every time. All I get is that "Your
> > > > > account information is being updated, which may take several minutes"
> > > > > message. But no information is ever downloaded.
> > > > > > > > > I have moved my file to several computers with different connectivity
> > > > > and nothing. Prior to October 11, I had no problems for several weeks
> > > > > (and it has worked fine for years with each upgrade).
> > > > > > > > > I am using Money Plus Home & Business. Any ideas? Thanks.
> > > > > > > > > > > I have been having the exact same problem for just as long. I was able to
> > > > get one update Friday the 19th then it didn't work over the weekend then
> > > > today it took almost 10 minutes for it to update.
> > > > I have two different accounts it was trying to check my CU and my 401k.
> > > > I tried repair and that didn't work I even uninstalled and tried from new
> > > > and that didn't work.
> > > > > If you did not do the procedure for third-party downloads after the
> > > July 19 update, I would do it now.
> > > http://www.microsoft.com/Money/Onlin...s/default.mspx
> >

#4 11-13-2007, 07:27 PM

In microsoft.public.money, Bobert wrote:

- quote -

> I am having the same or similar issues. I have merged accounts in the past
> and everything was fine. But as of 10/13, my accounts stopped being updated.

Bank of America California?

- quote -

> "Cal Learner-- MVP" wrote:
> > In microsoft.public.money, Jerry wrote:
> > > > > > > > "dlovrien[at]yahoo.com" wrote:
> > > > > > I have been unable to download transactions online for a week now. My
> > > > bank and my ING savings both fail every time. All I get is that "Your
> > > > account information is being updated, which may take several minutes"
> > > > message. But no information is ever downloaded.
> > > > > > > I have moved my file to several computers with different connectivity
> > > > and nothing. Prior to October 11, I had no problems for several weeks
> > > > (and it has worked fine for years with each upgrade).
> > > > > > > I am using Money Plus Home & Business. Any ideas? Thanks.
> > > > > > > > I have been having the exact same problem for just as long. I was able to
> > > get one update Friday the 19th then it didn't work over the weekend then
> > > today it took almost 10 minutes for it to update.
> > > I have two different accounts it was trying to check my CU and my 401k.
> > > I tried repair and that didn't work I even uninstalled and tried from new
> > > and that didn't work.
> > > If you did not do the procedure for third-party downloads after the
> > July 19 update, I would do it now.
> > http://www.microsoft.com/Money/Onlin...s/default.mspx
>

#3 11-13-2007, 07:21 PM

I am having the same or similar issues. I have merged accounts in the past
and everything was fine. But as of 10/13, my accounts stopped being updated.

"Cal Learner-- MVP" wrote:

- quote -

> In microsoft.public.money, Jerry wrote:
> > > > "dlovrien[at]yahoo.com" wrote:
> > > > I have been unable to download transactions online for a week now. My
> > > bank and my ING savings both fail every time. All I get is that "Your
> > > account information is being updated, which may take several minutes"
> > > message. But no information is ever downloaded.
> > > > > I have moved my file to several computers with different connectivity
> > > and nothing. Prior to October 11, I had no problems for several weeks
> > > (and it has worked fine for years with each upgrade).
> > > > > I am using Money Plus Home & Business. Any ideas? Thanks.
> > > > > I have been having the exact same problem for just as long. I was able to
> > get one update Friday the 19th then it didn't work over the weekend then
> > today it took almost 10 minutes for it to update.
> > I have two different accounts it was trying to check my CU and my 401k.
> > I tried repair and that didn't work I even uninstalled and tried from new
> > and that didn't work.
> If you did not do the procedure for third-party downloads after the
> July 19 update, I would do it now.
> http://www.microsoft.com/Money/Onlin...s/default.mspx

#2 10-22-2007, 04:53 PM

In microsoft.public.money, Jerry wrote:

- quote -

> "dlovrien[at]yahoo.com" wrote:
> > I have been unable to download transactions online for a week now. My
> > bank and my ING savings both fail every time. All I get is that "Your
> > account information is being updated, which may take several minutes"
> > message. But no information is ever downloaded.
> > > I have moved my file to several computers with different connectivity
> > and nothing. Prior to October 11, I had no problems for several weeks
> > (and it has worked fine for years with each upgrade).
> > > I am using Money Plus Home & Business. Any ideas? Thanks.
> > I have been having the exact same problem for just as long. I was able to
> get one update Friday the 19th then it didn't work over the weekend then
> today it took almost 10 minutes for it to update.
> I have two different accounts it was trying to check my CU and my 401k.
> I tried repair and that didn't work I even uninstalled and tried from new
> and that didn't work.

If you did not do the procedure for third-party downloads after the
July 19 update, I would do it now.
http://www.microsoft.com/Money/Onlin...s/default.mspx

#1 10-22-2007, 03:41 PM

"dlovrien[at]yahoo.com" wrote:

- quote -

> I have been unable to download transactions online for a week now. My
> bank and my ING savings both fail every time. All I get is that "Your
> account information is being updated, which may take several minutes"
> message. But no information is ever downloaded.
> I have moved my file to several computers with different connectivity
> and nothing. Prior to October 11, I had no problems for several weeks
> (and it has worked fine for years with each upgrade).
> I am using Money Plus Home & Business. Any ideas? Thanks.

I have been having the exact same problem for just as long. I was able to
get one update Friday the 19th then it didn't work over the weekend then
today it took almost 10 minutes for it to update.
I have two different accounts it was trying to check my CU and my 401k.
I tried repair and that didn't work I even uninstalled and tried from new
and that didn't work.

10-19-2007, 05:47 PM

In microsoft.public.money, dlovrien[at]yahoo.com wrote:

- quote -

> I have been unable to download transactions online for a week now. My
> bank and my ING savings both fail every time. All I get is that "Your
> account information is being updated, which may take several minutes"
> message. But no information is ever downloaded.
> I have moved my file to several computers with different connectivity
> and nothing. Prior to October 11, I had no problems for several weeks
> (and it has worked fine for years with each upgrade).
> I am using Money Plus Home & Business. Any ideas? Thanks.

Log in with your Live ID at
https://moneycentral.msn.com/banking...ts/manage.aspx to see if
third party connection has been happening and if transactions are
available.

If you bought Microsoft Money Plus Home & Business you can go to
Help-> AboutMicrosoftMoney, and write down the Serial number. Go to
http://support.microsoft.com/money and proceed from there. After
clicking Money 2007, note the Contacts item which will lead you to
"Contact a Support Professional by Email, Online, or Phone."

#-1 10-19-2007, 01:30 PM

I have been unable to download transactions online for a week now. My
bank and my ING savings both fail every time. All I get is that "Your
account information is being updated, which may take several minutes"
message. But no information is ever downloaded.

I have moved my file to several computers with different connectivity
and nothing. Prior to October 11, I had no problems for several weeks
(and it has worked fine for years with each upgrade).

I am using Money Plus Home & Business. Any ideas? Thanks.

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