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  #4  
Old 10-20-2007, 03:31 PM
Cal Learner-- MVP
Guest
 
Posts: n/a
Default Re: cannot update accounts

In microsoft.public.money, GHM wrote:

- quote -

> I disabled then enabled online access. That seems to have done the trick.
> Thank you for your help.


I am glad to hear it is working. Thanks for the update.

- quote -

> Do you have any idea why this error occurred? If there is something I did to
> cause this, I'd like to avoid it in the future.


That was required for third-party access institutions due to the
July 19th update to a newer interface to Yodlee. If you had not do
the disable-reenable since then, that would explain it. If you had
done that then and the problem was new, then I don't know anything
you might have done to cause the need to do it again.



- quote -

> "Cal Learner-- MVP" wrote:
> > In microsoft.public.money, GHM wrote:
> > > > I have the same trouble that I've seen several other people have had since
> > > 10/10.
> > > When I try to download new transactions, the process of "updating accounts"
> > > goes on for a long time. Not one successfully updates. The results screen
> > > says something along the lines of "account not successfully updated. If this
> > > message appears for more than 5 minutes, try again."
> > > If this is involves a third party download and you did not do the

> > process that the July 19, 2007 update called for, see
> > http://www.microsoft.com/Money/Onlin...s/default.mspx
> > > Check that your banks are still on the list at

> > http://www.microsoft.com/money/bankonline.aspx
> > > Even if you did that process before, and the problem did not occur

> > for you until 10/10, you might try disabling online access for the
> > bank, and setting it up again. You can work with a copy of your
> > file.
> > > Also consider logging in with your LiveID at

> > https://moneycentral.msn.com/banking...ts/manage.aspx and see if
> > that page shows any updating.
> > > http://support.microsoft.com/kb/829143 has some general information,

> > tho it is not specific to third party download.
> > > Let us know if something solves it for you.
> > > > > > > > The weird thing is that I have a file of my personal accounts, held at the
> > > same banks as my family accounts, and they all update just fine. This file
> > > had no problems until recently.
> > > > > I have tried to repair the file (the log reports no problems needed fixing),
> > > delete temp files, add a new account, reboot the machine, restore file from
> > > backup (same problem occurs with backup too)... a few other things too that I
> > > cant remember just now. I think I have read and tried to follow every
> > > suggestion for fixing update problems with Money 2007.
> > > > > I look forward to any suggestions you have. Apologies for not being more
> > > specific earlier. You prolly get sick of poking people to give you enough
> > > info to work with.
> > > > > > > > > > > > "Cal Learner-- MVP" wrote:
> > > > > > In microsoft.public.money, GHM wrote:
> > > > > > > > I have two seperate money files (one for my accounts, one for family
> > > > > accounts) - one is working perfectly as always, the second will not update
> > > > > any account. The family accounts are at the same institutions as my own
> > > > > accounts.
> > > > > > > > > I have tried every suggestion I could find. Can someone please suggest
> > > > > something...
> > > > > > > You could describe what kind of updating doesn't work and what the
> > > > symptom is.
> > > > > > > Of course you might be good at finding info, and you have tried
> > > > everything already. Is that the case?
> > > > > > > > > > > > I use Money 2007 Deluxe on XP Pro SP2
> > > >
  #3  
Old 10-20-2007, 03:23 PM
GHM
Guest
 
Posts: n/a
Default Re: cannot update accounts

I disabled then enabled online access. That seems to have done the trick.
Thank you for your help.

Do you have any idea why this error occurred? If there is something I did to
cause this, I'd like to avoid it in the future.

"Cal Learner-- MVP" wrote:

- quote -

> In microsoft.public.money, GHM wrote:
> > I have the same trouble that I've seen several other people have had since
> > 10/10.
> > When I try to download new transactions, the process of "updating accounts"
> > goes on for a long time. Not one successfully updates. The results screen
> > says something along the lines of "account not successfully updated. If this
> > message appears for more than 5 minutes, try again."

> If this is involves a third party download and you did not do the
> process that the July 19, 2007 update called for, see
> http://www.microsoft.com/Money/Onlin...s/default.mspx
> Check that your banks are still on the list at
> http://www.microsoft.com/money/bankonline.aspx
> Even if you did that process before, and the problem did not occur
> for you until 10/10, you might try disabling online access for the
> bank, and setting it up again. You can work with a copy of your
> file.
> Also consider logging in with your LiveID at
> https://moneycentral.msn.com/banking...ts/manage.aspx and see if
> that page shows any updating.
> http://support.microsoft.com/kb/829143 has some general information,
> tho it is not specific to third party download.
> Let us know if something solves it for you.
> > > The weird thing is that I have a file of my personal accounts, held at the

> > same banks as my family accounts, and they all update just fine. This file
> > had no problems until recently.
> > > I have tried to repair the file (the log reports no problems needed fixing),

> > delete temp files, add a new account, reboot the machine, restore file from
> > backup (same problem occurs with backup too)... a few other things too that I
> > cant remember just now. I think I have read and tried to follow every
> > suggestion for fixing update problems with Money 2007.
> > > I look forward to any suggestions you have. Apologies for not being more

> > specific earlier. You prolly get sick of poking people to give you enough
> > info to work with.
> > > > > "Cal Learner-- MVP" wrote:
> > > > In microsoft.public.money, GHM wrote:
> > > > > > I have two seperate money files (one for my accounts, one for family
> > > > accounts) - one is working perfectly as always, the second will not update
> > > > any account. The family accounts are at the same institutions as my own
> > > > accounts.
> > > > > > > I have tried every suggestion I could find. Can someone please suggest
> > > > something...
> > > > > You could describe what kind of updating doesn't work and what the
> > > symptom is.
> > > > > Of course you might be good at finding info, and you have tried
> > > everything already. Is that the case?
> > > > > > > > > I use Money 2007 Deluxe on XP Pro SP2

> >
  #2  
Old 10-19-2007, 05:39 PM
Cal Learner-- MVP
Guest
 
Posts: n/a
Default Re: cannot update accounts

In microsoft.public.money, GHM wrote:

- quote -

> I have the same trouble that I've seen several other people have had since
> 10/10.
> When I try to download new transactions, the process of "updating accounts"
> goes on for a long time. Not one successfully updates. The results screen
> says something along the lines of "account not successfully updated. If this
> message appears for more than 5 minutes, try again."


If this is involves a third party download and you did not do the
process that the July 19, 2007 update called for, see
http://www.microsoft.com/Money/Onlin...s/default.mspx

Check that your banks are still on the list at
http://www.microsoft.com/money/bankonline.aspx

Even if you did that process before, and the problem did not occur
for you until 10/10, you might try disabling online access for the
bank, and setting it up again. You can work with a copy of your
file.

Also consider logging in with your LiveID at
https://moneycentral.msn.com/banking...ts/manage.aspx and see if
that page shows any updating.

http://support.microsoft.com/kb/829143 has some general information,
tho it is not specific to third party download.

Let us know if something solves it for you.



- quote -

> The weird thing is that I have a file of my personal accounts, held at the
> same banks as my family accounts, and they all update just fine. This file
> had no problems until recently.
> I have tried to repair the file (the log reports no problems needed fixing),
> delete temp files, add a new account, reboot the machine, restore file from
> backup (same problem occurs with backup too)... a few other things too that I
> cant remember just now. I think I have read and tried to follow every
> suggestion for fixing update problems with Money 2007.
> I look forward to any suggestions you have. Apologies for not being more
> specific earlier. You prolly get sick of poking people to give you enough
> info to work with.




- quote -

> "Cal Learner-- MVP" wrote:
> > In microsoft.public.money, GHM wrote:
> > > > I have two seperate money files (one for my accounts, one for family
> > > accounts) - one is working perfectly as always, the second will not update
> > > any account. The family accounts are at the same institutions as my own
> > > accounts.
> > > > > I have tried every suggestion I could find. Can someone please suggest
> > > something...
> > > You could describe what kind of updating doesn't work and what the

> > symptom is.
> > > Of course you might be good at finding info, and you have tried

> > everything already. Is that the case?
> > > > > > I use Money 2007 Deluxe on XP Pro SP2

>
  #1  
Old 10-19-2007, 04:51 PM
GHM
Guest
 
Posts: n/a
Default Re: cannot update accounts

I have the same trouble that I've seen several other people have had since
10/10.
When I try to download new transactions, the process of "updating accounts"
goes on for a long time. Not one successfully updates. The results screen
says something along the lines of "account not successfully updated. If this
message appears for more than 5 minutes, try again."

The weird thing is that I have a file of my personal accounts, held at the
same banks as my family accounts, and they all update just fine. This file
had no problems until recently.

I have tried to repair the file (the log reports no problems needed fixing),
delete temp files, add a new account, reboot the machine, restore file from
backup (same problem occurs with backup too)... a few other things too that I
cant remember just now. I think I have read and tried to follow every
suggestion for fixing update problems with Money 2007.

I look forward to any suggestions you have. Apologies for not being more
specific earlier. You prolly get sick of poking people to give you enough
info to work with.



"Cal Learner-- MVP" wrote:

- quote -

> In microsoft.public.money, GHM wrote:
> > I have two seperate money files (one for my accounts, one for family
> > accounts) - one is working perfectly as always, the second will not update
> > any account. The family accounts are at the same institutions as my own
> > accounts.
> > > I have tried every suggestion I could find. Can someone please suggest

> > something...

> You could describe what kind of updating doesn't work and what the
> symptom is.
> Of course you might be good at finding info, and you have tried
> everything already. Is that the case?
> > > I use Money 2007 Deluxe on XP Pro SP2

 
Old 10-19-2007, 05:00 AM
Cal Learner-- MVP
Guest
 
Posts: n/a
Default Re: cannot update accounts

In microsoft.public.money, GHM wrote:

- quote -

> I have two seperate money files (one for my accounts, one for family
> accounts) - one is working perfectly as always, the second will not update
> any account. The family accounts are at the same institutions as my own
> accounts.
> I have tried every suggestion I could find. Can someone please suggest
> something...


You could describe what kind of updating doesn't work and what the
symptom is.

Of course you might be good at finding info, and you have tried
everything already. Is that the case?

- quote -

> I use Money 2007 Deluxe on XP Pro SP2
  #-1  
Old 10-19-2007, 03:35 AM
GHM
Guest
 
Posts: n/a
Default cannot update accounts

I have two seperate money files (one for my accounts, one for family
accounts) - one is working perfectly as always, the second will not update
any account. The family accounts are at the same institutions as my own
accounts.

I have tried every suggestion I could find. Can someone please suggest
something...

I use Money 2007 Deluxe on XP Pro SP2
 

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