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  #7  
Old 10-15-2007, 01:51 AM
Jason Harrison
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Posts: n/a
Default Re: Money Plus RC3 Update Falure on Vista

Yes. I am a tech consultant and I know the difference.
--
Jason Harrison
Harrison Technology Consulting
Microsoft Small Business Specialist
www.harrisontechconsulting.com


"Chris Cowles" wrote:

- quote -

> "Jason Harrison" <sbahelp[at]harrisontechconsulting.com> wrote in message
> news:912749B8-4628-4043-BBF3-28E5BED4CF92[at]microsoft.com...
> > Did all that already. I am already running as admin. Sorry that
> > was not
> > noted previously. Thanks for taking time to respond.

> 'Run as admin' and being an administrator are two different things. I
> assume you're right-clicking and run as admin?

  #6  
Old 10-15-2007, 01:38 AM
Chris Cowles
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Posts: n/a
Default Re: Money Plus RC3 Update Falure on Vista

"Jason Harrison" <sbahelp[at]harrisontechconsulting.com> wrote in message
news:912749B8-4628-4043-BBF3-28E5BED4CF92[at]microsoft.com...
- quote -

> Did all that already. I am already running as admin. Sorry that
> was not
> noted previously. Thanks for taking time to respond.


'Run as admin' and being an administrator are two different things. I
assume you're right-clicking and run as admin?


  #5  
Old 10-15-2007, 01:17 AM
Jason Harrison
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Posts: n/a
Default Re: Money Plus RC3 Update Falure on Vista

Well, yes, but the XP system now only has one file listed in that directory;
manifest.xml. The Vista system has what looks to be the complete RC3 file
and folder set because it somewhat mirrors the content in the MNYCoreFiles
directory taking up 32MB. So, I know it is not completing the update
properly based on that, based o version info, etc.
--
Jason Harrison
Harrison Technology Consulting
Microsoft Small Business Specialist
www.harrisontechconsulting.com


"johnbusc[at]hotmail.com" wrote:

- quote -

> On Oct 14, 1:30 pm, Jason Harrison
> <sbah...[at]harrisontechconsulting.com> wrote:
> > I don't have a mnyupdate file to send. But one interesting thing I have
> > noted is that under the Program Files\Microsoft Money Plus folder I have two
> > MNYCoreFiles folders. One is listed as just "MNYCoreFiles" the other is
> > listed as "MNYCoreFiles(New)" with a GUID training the (New). So to me that
> > says the update does not finish properly.

> Jason,
> Don't you observe the same "two MNYCoreFiles folders" on your XP
> install as well? I think every core update creates a "new" core
> folder regardless of OS.
> Regards,
> JB

  #4  
Old 10-15-2007, 01:12 AM
Jason Harrison
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Posts: n/a
Default Re: Money Plus RC3 Update Falure on Vista

Good point on the IE settings. I will have to take a look at them. I had
already considered file location / privileges and had previously verified all
of that before my initial post. Thanks!
--
Jason Harrison
Harrison Technology Consulting
Microsoft Small Business Specialist
www.harrisontechconsulting.com


"Cal Learner-- MVP" wrote:

- quote -

> In microsoft.public.money, Jason Harrison wrote:
> > I am running Money Plus Deluxe on Vista 32bit OS. When I log on to Money
> > Plus a dialog box opens and says "To successfully continue to use Money Plus
> > an update is required." Ok or Cancel. If I click Ok and allow the update
> > process to proceed I receive another message regarding downloading the RC3
> > bits. The download proceeds and then the install seems to take place, but
> > never provides any feedback regarding a successful installation. It just
> > simply disappears. I can restart Money Plus and everything seems to be Ok.
> > Later when I come back to use Money Plus I am prompted with the "To
> > successfully continue to use Money Plus an update is required" again. I've
> > let that run one additional time and the exact same process takes place. It
> > simply loops and the RC3 bits never seem to get installed completely or at
> > all.

> Be sure that your Money and backup files are moved to a spot that
> you will have full privileges to, such as Documents/MyDocuments.
> If they are in a place like ProgramFiles, Vista will create an
> impermanent copy of the file for the user to use, unless the user
> explicitly right-clicks at launch and choose RunAsAdministrator
> that time.
> Check that the SSL2 protocol is enabled. That checkbox is in
> IE Tools-> InternetOptions-> Advanced. It may also be necessary
> to disable TLS 1.0.
> Then try right-clicking the Money icon and choosing
> RunAsAdministrator to let potential updates happen once. Reboot the
> computer.

  #3  
Old 10-15-2007, 01:10 AM
Jason Harrison
Guest
 
Posts: n/a
Default Re: Money Plus RC3 Update Falure on Vista

Did all that already. I am already running as admin. Sorry that was not
noted previously. Thanks for taking time to respond.
--
Jason Harrison
Harrison Technology Consulting
Microsoft Small Business Specialist
www.harrisontechconsulting.com


"Chris Cowles" wrote:

- quote -

> "Jason Harrison" <sbahelp[at]harrisontechconsulting.com> wrote in message
> news:798808DC-AED9-411E-8610-73F2F7540A20[at]microsoft.com...
> > > I am running Money Plus Deluxe on Vista 32bit OS. When I log on to

> > Money
> > Plus a dialog box opens and says "To successfully continue to use
> > Money Plus
> > an update is required." Ok or Cancel. If I click Ok and allow the
> > update
> > process to proceed I receive another message regarding downloading
> > the RC3
> > bits. The download proceeds and then the install seems to take
> > place, but
> > never provides any feedback regarding a successful installation. It
> > just
> > simply disappears.

> Try right-clicking your Money start icon and select 'Run as
> administrator'. Do an on online update. Even if it's only getting
> prices, it still checks in for version upgrades. If prompted, let it
> do the upgrade. Exit, start again as admin. Check help/about for
> version. Exit, start again in normal manner. Post results back here.
> --
> Chris Cowles
> Gainesville, FL

  #2  
Old 10-15-2007, 12:55 AM
johnbusc@hotmail.com
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Posts: n/a
Default Re: Money Plus RC3 Update Falure on Vista

On Oct 14, 1:30 pm, Jason Harrison
<sbah...[at]harrisontechconsulting.com> wrote:
- quote -

> I don't have a mnyupdate file to send. But one interesting thing I have
> noted is that under the Program Files\Microsoft Money Plus folder I have two
> MNYCoreFiles folders. One is listed as just "MNYCoreFiles" the other is
> listed as "MNYCoreFiles(New)" with a GUID training the (New). So to me that
> says the update does not finish properly.



Jason,

Don't you observe the same "two MNYCoreFiles folders" on your XP
install as well? I think every core update creates a "new" core
folder regardless of OS.

Regards,
JB

  #1  
Old 10-14-2007, 06:34 PM
Cal Learner-- MVP
Guest
 
Posts: n/a
Default Re: Money Plus RC3 Update Falure on Vista

In microsoft.public.money, Jason Harrison wrote:

- quote -

> I am running Money Plus Deluxe on Vista 32bit OS. When I log on to Money
> Plus a dialog box opens and says "To successfully continue to use Money Plus
> an update is required." Ok or Cancel. If I click Ok and allow the update
> process to proceed I receive another message regarding downloading the RC3
> bits. The download proceeds and then the install seems to take place, but
> never provides any feedback regarding a successful installation. It just
> simply disappears. I can restart Money Plus and everything seems to be Ok.
> Later when I come back to use Money Plus I am prompted with the "To
> successfully continue to use Money Plus an update is required" again. I've
> let that run one additional time and the exact same process takes place. It
> simply loops and the RC3 bits never seem to get installed completely or at
> all.


Be sure that your Money and backup files are moved to a spot that
you will have full privileges to, such as Documents/MyDocuments.
If they are in a place like ProgramFiles, Vista will create an
impermanent copy of the file for the user to use, unless the user
explicitly right-clicks at launch and choose RunAsAdministrator
that time.

Check that the SSL2 protocol is enabled. That checkbox is in
IE Tools-> InternetOptions-> Advanced. It may also be necessary
to disable TLS 1.0.

Then try right-clicking the Money icon and choosing
RunAsAdministrator to let potential updates happen once. Reboot the
computer.
 
Old 10-14-2007, 06:16 PM
Chris Cowles
Guest
 
Posts: n/a
Default Re: Money Plus RC3 Update Falure on Vista

"Jason Harrison" <sbahelp[at]harrisontechconsulting.com> wrote in message
news:798808DC-AED9-411E-8610-73F2F7540A20[at]microsoft.com...
- quote -

> I am running Money Plus Deluxe on Vista 32bit OS. When I log on to
> Money
> Plus a dialog box opens and says "To successfully continue to use
> Money Plus
> an update is required." Ok or Cancel. If I click Ok and allow the
> update
> process to proceed I receive another message regarding downloading
> the RC3
> bits. The download proceeds and then the install seems to take
> place, but
> never provides any feedback regarding a successful installation. It
> just
> simply disappears.


Try right-clicking your Money start icon and select 'Run as
administrator'. Do an on online update. Even if it's only getting
prices, it still checks in for version upgrades. If prompted, let it
do the upgrade. Exit, start again as admin. Check help/about for
version. Exit, start again in normal manner. Post results back here.
--
Chris Cowles
Gainesville, FL


  #-1  
Old 10-14-2007, 05:30 PM
Jason Harrison
Guest
 
Posts: n/a
Default Money Plus RC3 Update Falure on Vista

There are a couple of posts already in here covering issues with the RC3
update and Vista. I too have had trouble with Money Plus and the RC3 update.
My situation may be slightly different, so I am posting it here as a new
post.

I am running Money Plus Deluxe on Vista 32bit OS. When I log on to Money
Plus a dialog box opens and says "To successfully continue to use Money Plus
an update is required." Ok or Cancel. If I click Ok and allow the update
process to proceed I receive another message regarding downloading the RC3
bits. The download proceeds and then the install seems to take place, but
never provides any feedback regarding a successful installation. It just
simply disappears. I can restart Money Plus and everything seems to be Ok.
Later when I come back to use Money Plus I am prompted with the "To
successfully continue to use Money Plus an update is required" again. I've
let that run one additional time and the exact same process takes place. It
simply loops and the RC3 bits never seem to get installed completely or at
all.

We also have a copy of Money Plus running on an XP SP2 box here. It updated
to the RC3.bits as expected.

I don't have a mnyupdate file to send. But one interesting thing I have
noted is that under the Program Files\Microsoft Money Plus folder I have two
MNYCoreFiles folders. One is listed as just "MNYCoreFiles” the other is
listed as "MNYCoreFiles(New)" with a GUID training the (New). So to me that
says the update does not finish properly.

I may go in and do a little hacking on this to see if eliminating the (new)
folder and re-running the update has any different results. I will post a
follow up to this post with the results.

Can anyone on the Microsoft Money team please comment regarding this issue?

Thank you!

--
Jason Harrison
Harrison Technology Consulting
Microsoft Small Business Specialist
www.harrisontechconsulting.com
 

Tags
falure, money, rc3, update, vista
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