"Steve" <respond[at]online.newsgroup> wrote in message
news:Xns99C7BFC0A6679184365720018436572[at]207.46.248.16...
- quote -

In the interim you may be able to download OFX files directly from the
bank's web site. That may or may not save some effort vs manual data
entry.
--
Chris Cowles
Gainesville, FL

Ok, thanks for the reply. It's good to know that they'll probably sort it
out eventually.

Tom

"Steve" wrote:

- quote -

=?Utf-8?B?VG9tTG91aWU=?= <TomLouie[at]discussions.microsoft.com> wrote on
12 Oct 2007 in group microsoft.public.money:

- quote -

I had a similar problem when my bank, Frost, implemented the new multi-
layer login process. This is apparently being mandated by the Feds
because too many of us are too stupid to use good passwords and not give
them out. Anyhow, it took several weeks before Frost, Microsoft, and the
third-party processor got all the ducks in a row.

Enter your data manually, then keep trying to download. Eventually it
will work.

By the way, in my case it was mandatory that I specify the questions in
the same order on the bank's web site and in Money. The order kept
changing with no help from me, and the sync failed every time. I called
tech support at the bank and found that I knew more about what was going
on than they did. After a while, they got it right and it's been
seamless since.

--
Steve B.
New Life Home Improvement

My bank recently updated my account for extra security using selectable
challenge questions. I select 3 personal questions from a list ("what is
your first dog's name", "where did you graduate from", etc...) and then I
type in my answers for those three questions.

Problem is that when I go into MS Money 2006 and try to update my login info
for that account, Money's list of questions is missing one of the questions I
picked. And now Money can't retrieve my account activities from the bank
because "my sign-in info doesn't match the bank's".

Now what?

Tom