Update in Progress no progress

#20 02-11-2008, 11:00 PM

On Dec 19 2007, 6:03*pm, Daniel <DKurtz[at]NOSPAM_Ameritech.net> wrote:
- quote -

> tinyr...[at]gmail.com wrote:
> > To fix the problem with the constant "Update in Progress" for your
> > accounts since the October 11 site update you will need to disable the
> > synchronization between Microsoft Money and the MSN Money website.
> > Once you have done this you will need to completely remove all of your
> > accounts data from the MSN Money site and then setup the
> > synchronization in your MS Money data file again - these steps have
> > worked for numerous users that I have been in contact with.
> > http://support.microsoft.com/kb/323964/en-us
> Well, I see SOME improvement. Last update only took about 30 minutes,
> instead of the overnight. My problems went back well before 10/11
> however. I did the (read: was forced to) upgrade in late August and have
> been having the problem since the get go.

If you have already repaired the Money data file and online updates
are still slow I would recommend testing the online updates in a new
Money data file that is associated with a new Live ID. If the updates
are still slow in the new file there may be something on your computer
that is causing this issue - I would recommend resetting IE 7 and
disable or uninstall the security software. If the online updates work
fine in the new file but not in the original file, try turning off and
then on the online services for the accounts in the manage online
services section. If the updates are still slow, I would recommend
using the new Money data file and exporting and importing the account
information from the old file.

#19 12-19-2007, 09:03 PM

tinyryan[at]gmail.com wrote:
- quote -

> To fix the problem with the constant "Update in Progress" for your
> accounts since the October 11 site update you will need to disable the
> synchronization between Microsoft Money and the MSN Money website.
> Once you have done this you will need to completely remove all of your
> accounts data from the MSN Money site and then setup the
> synchronization in your MS Money data file again - these steps have
> worked for numerous users that I have been in contact with.
> http://support.microsoft.com/kb/323964/en-us

Well, I see SOME improvement. Last update only took about 30 minutes,
instead of the overnight. My problems went back well before 10/11
however. I did the (read: was forced to) upgrade in late August and have
been having the problem since the get go.

#18 11-09-2007, 06:02 PM

Finally! This fixed it for me, also.

Thanks,
Bruce

<tinyryan[at]gmail.com> wrote in message
news:1194406769.224165.129710[at]22g2000hsm.googlegroups.com...
- quote -

> You are correct, there is no link for "access your money data on the
> web for Money 2007 or Money Plus, this link has been renamed "Receive
> account updates from MSN Money My Accounts" - apologize for the
> confusion.

#17 11-07-2007, 02:44 AM

Unfortunately uninstalling and reinstalling the Microsoft Money
software will not resolve this issue with constant "update in
progress". This is likely a problem related to conflicting data on the
MSN Money website / Money.

#16 11-07-2007, 02:39 AM

You are correct, there is no link for "access your money data on the
web for Money 2007 or Money Plus, this link has been renamed "Receive
account updates from MSN Money My Accounts" - apologize for the
confusion.

#15 10-30-2007, 07:45 PM

Ditto everyone else's comments re sudden change ~ mid-Oct with constant
"Update in Progress" (but no updating). Have done complete deinstalls and
reinstalls of 2007 Money Deluxe, running under XP. Ditto been in computers
and SW since early 80's. When will MS announce what they did and publish a
notice (and perhaps apology) to customers?

"anpbabaki" wrote:

- quote -

> "tinyryan[at]gmail.com" wrote:
> > To fix the problem with the constant "Update in Progress" for your
> > accounts since the October 11 site update you will need to disable the
> > synchronization between Microsoft Money and the MSN Money website.
> > Once you have done this you will need to completely remove all of your
> > accounts data from the MSN Money site and then setup the
> > synchronization in your MS Money data file again - these steps have
> > worked for numerous users that I have been in contact with.
> > > http://support.microsoft.com/kb/323964/en-us
> > > THIS FIXED MY ISSUE FINALLY!!-THANK YOU!

#14 10-22-2007, 04:13 PM

"tinyryan[at]gmail.com" wrote:

- quote -

> To fix the problem with the constant "Update in Progress" for your
> accounts since the October 11 site update you will need to disable the
> synchronization between Microsoft Money and the MSN Money website.
> Once you have done this you will need to completely remove all of your
> accounts data from the MSN Money site and then setup the
> synchronization in your MS Money data file again - these steps have
> worked for numerous users that I have been in contact with.
> http://support.microsoft.com/kb/323964/en-us

THIS FIXED MY ISSUE FINALLY!!-THANK YOU!

#13 10-20-2007, 07:35 PM

These instructions are not correct for MS Money 2007 Premium. After "Tool",
"Settings" there is NO "Access Your Money Data on the Web" option.

I am so tired of wasting my time with MS products. I just want to USE the
product, not spend hours trying to get it to work after MS has BROKEN it
(which, of course, they never acknowledge) I have worked as an IT
professional and used MS products since the early 1980's, but I'm done. Next
machine is a Mac.

"tinyryan[at]gmail.com" wrote:

- quote -

> On Oct 12, 5:24 pm, "Darbie" <tadar...[at]gmail.com> wrote:
> > No successful update on any of my accounts(14) since 9:42am 10/11.
> > Everything working fine before then. All attempts result in "Update in
> > progress" message but there never is any progress. Some accounts are Yodlee
> > some are direct. MSN codes are -2000 and 0. Suggestions?
> To fix the problem with the constant "Update in Progress" for your
> accounts since the October 11 site update you will need to disable the
> synchronization between Microsoft Money and the MSN Money website.
> Once you have done this you will need to completely remove all of your
> accounts data from the MSN Money site and then setup the
> synchronization in your MS Money data file again - these steps have
> worked for numerous users that I have been in contact with.
> http://support.microsoft.com/kb/323964/en-us

#12 10-18-2007, 03:45 AM

On Oct 12, 5:24 pm, "Darbie" <tadar...[at]gmail.com> wrote:
- quote -

> No successful update on any of my accounts(14) since 9:42am 10/11.
> Everything working fine before then. All attempts result in "Update in
> progress" message but there never is any progress. Some accounts are Yodlee
> some are direct. MSN codes are -2000 and 0. Suggestions?

To fix the problem with the constant "Update in Progress" for your
accounts since the October 11 site update you will need to disable the
synchronization between Microsoft Money and the MSN Money website.
Once you have done this you will need to completely remove all of your
accounts data from the MSN Money site and then setup the
synchronization in your MS Money data file again - these steps have
worked for numerous users that I have been in contact with.

http://support.microsoft.com/kb/323964/en-us

#11 10-15-2007, 02:58 PM

In microsoft.public.money, Mike wrote:

- quote -

> Thanks, Cal
> How does one get support without paying the $35 fee? Seems to me that if you
> are trying out software support should be free. Also if you've been using the
> product for years and it suddenly stops updating the accounts....

No support for the free trial. With Money Plus or 2007, copy down
your serial number from Help-> About. Go to
support.microsoft.com/money and choose a free option.

- quote -

> I'll try going back and reinstalling Money 2006. But I suspect I'll have the
> same problem.
> "Cal Learner-- MVP" wrote:
> > In microsoft.public.money, Suresh wrote:
> > > > I think I spoke too early - it worked by setting the proxy server - few hours
> > > later, I still have the same issue update in progress but no progress. I
> > > made the mistake of purchasing the Money Plus, I should have rather tested
> > > out with a trial version first. It looks like I am screwed for the time
> > > being till this issue is fixed.
> > > Contact Microsoft via http://support.microsoft.com/money .
> > > Write down the serial number from Help-> About to use as the ID.
> >

#10 10-15-2007, 10:46 AM

Thanks, Cal
How does one get support without paying the $35 fee? Seems to me that if you
are trying out software support should be free. Also if you've been using the
product for years and it suddenly stops updating the accounts....
I'll try going back and reinstalling Money 2006. But I suspect I'll have the
same problem.

"Cal Learner-- MVP" wrote:

- quote -

> In microsoft.public.money, Suresh wrote:
> > I think I spoke too early - it worked by setting the proxy server - few hours
> > later, I still have the same issue update in progress but no progress. I
> > made the mistake of purchasing the Money Plus, I should have rather tested
> > out with a trial version first. It looks like I am screwed for the time
> > being till this issue is fixed.
> Contact Microsoft via http://support.microsoft.com/money .
> Write down the serial number from Help-> About to use as the ID.

#9 10-15-2007, 03:58 AM

In microsoft.public.money, Suresh wrote:

- quote -

> I think I spoke too early - it worked by setting the proxy server - few hours
> later, I still have the same issue update in progress but no progress. I
> made the mistake of purchasing the Money Plus, I should have rather tested
> out with a trial version first. It looks like I am screwed for the time
> being till this issue is fixed.

Contact Microsoft via http://support.microsoft.com/money .

Write down the serial number from Help-> About to use as the ID.

#8 10-15-2007, 03:49 AM

I think I spoke too early - it worked by setting the proxy server - few hours
later, I still have the same issue update in progress but no progress. I
made the mistake of purchasing the Money Plus, I should have rather tested
out with a trial version first. It looks like I am screwed for the time
being till this issue is fixed.

"Suresh" wrote:

- quote -

> Hi Mike:
> What worked for me is... in IE - Tools - Internet options - LAN settings and
> turning on proxy server - both the check boxes there and then Money plus
> updates started to work. I don't like it - but that is the only way for me
> it seems to work.
> Later
> -Suresh
> "Mike" wrote:
> > I have the exact same problem. Updates stopped working for me after Wednesday
> > the 10th of October. I was using Money 2007. I follishly downloaded the Money
> > Plus 30 day trial to see if anything would improve. I did not. Same problem.
> > I am running XP SP2. Note that Money had been running for years (various
> > releases) and this problem did not occur. Was something changed at MS in the
> > last couple of days? ALL of my accounts have this issue. Changing SSL2,
> > rebooting, etc. have not changed things. I sure would like an answer.
> > > "Suresh" wrote:
> > > > Hi Carl:
> > > > > I have the same issue - It is Money Plus Premium - used the downloaded
> > > version. SSL2 is enabled (set the default settings again) and did a reboot.
> > > Still no luck. It used to work after the download and it stopped working 3
> > > days ago. Need help.
> > > > > Thanks
> > > -Suresh
> > > > > "Cal Learner-- MVP" wrote:
> > > > > > In microsoft.public.money, Darbie wrote:
> > > > > > > > No successful update on any of my accounts(14) since 9:42am 10/11.
> > > > > Everything working fine before then. All attempts result in "Update in
> > > > > progress" message but there never is any progress. Some accounts are Yodlee
> > > > > some are direct. MSN codes are -2000 and 0. Suggestions?
> > > > > > > > > > > When you post with a problem, you might want to say what version of
> > > > Money you are using and what OS you are using.
> > > > > > > Check that the SSL2 protocol is enabled. That checkbox may be in
> > > > IE Tools-> InternetOptions-> Advanced. Since your problem started
> > > > recently, that would not seem to be the cause. Still, it's worth
> > > > checking.
> > > > > > > I would reboot the computer, if you have not done that since the
> > > > problem started.
> > >

#7 10-15-2007, 02:18 AM

Hi Mike:

What worked for me is... in IE - Tools - Internet options - LAN settings and
turning on proxy server - both the check boxes there and then Money plus
updates started to work. I don't like it - but that is the only way for me
it seems to work.

Later
-Suresh

"Mike" wrote:

- quote -

> I have the exact same problem. Updates stopped working for me after Wednesday
> the 10th of October. I was using Money 2007. I follishly downloaded the Money
> Plus 30 day trial to see if anything would improve. I did not. Same problem.
> I am running XP SP2. Note that Money had been running for years (various
> releases) and this problem did not occur. Was something changed at MS in the
> last couple of days? ALL of my accounts have this issue. Changing SSL2,
> rebooting, etc. have not changed things. I sure would like an answer.
> "Suresh" wrote:
> > Hi Carl:
> > > I have the same issue - It is Money Plus Premium - used the downloaded
> > version. SSL2 is enabled (set the default settings again) and did a reboot.
> > Still no luck. It used to work after the download and it stopped working 3
> > days ago. Need help.
> > > Thanks
> > -Suresh
> > > "Cal Learner-- MVP" wrote:
> > > > In microsoft.public.money, Darbie wrote:
> > > > > > No successful update on any of my accounts(14) since 9:42am 10/11.
> > > > Everything working fine before then. All attempts result in "Update in
> > > > progress" message but there never is any progress. Some accounts are Yodlee
> > > > some are direct. MSN codes are -2000 and 0. Suggestions?
> > > > > > > > When you post with a problem, you might want to say what version of
> > > Money you are using and what OS you are using.
> > > > > Check that the SSL2 protocol is enabled. That checkbox may be in
> > > IE Tools-> InternetOptions-> Advanced. Since your problem started
> > > recently, that would not seem to be the cause. Still, it's worth
> > > checking.
> > > > > I would reboot the computer, if you have not done that since the
> > > problem started.
> >

#6 10-15-2007, 01:57 AM

In microsoft.public.money, Mike wrote:

- quote -

> Huh? I was able to run money 2007 before I downloaded Money Plus. I was not
> able to run updates on Money 2007, that's why I thought I'd try the trial. I
> can back out Money Plus and go back to Money 2007.

Money Plus made a copy of your Money 2007 file named *.16 .

- quote -

> But, from what I read, I'd
> have to uninstall Money Plus and then retrieve my old Money 2007 data file.

I doubt that is the case. Pay attention when you reinstall to
deselect having the new install delete the earlier install if you
don't want the uninstall.

#5 10-15-2007, 01:18 AM

Huh? I was able to run money 2007 before I downloaded Money Plus. I was not
able to run updates on Money 2007, that's why I thought I'd try the trial. I
can back out Money Plus and go back to Money 2007. But, from what I read, I'd
have to uninstall Money Plus and then retrieve my old Money 2007 data file.

"Cal Learner-- MVP" wrote:

- quote -

> In microsoft.public.money, Mike wrote:
> > I have the exact same problem. Updates stopped working for me after Wednesday
> > the 10th of October. I was using Money 2007. I follishly downloaded the Money
> > Plus 30 day trial to see if anything would improve. I did not. Same problem.
> > I am running XP SP2. Note that Money had been running for years (various
> > releases) and this problem did not occur. Was something changed at MS in the
> > last couple of days? ALL of my accounts have this issue. Changing SSL2,
> > rebooting, etc. have not changed things. I sure would like an answer.
> Can you run Money 2007?
> > > "Suresh" wrote:
> > > > Hi Carl:
> > > > > I have the same issue - It is Money Plus Premium - used the downloaded
> > > version. SSL2 is enabled (set the default settings again) and did a reboot.
> > > Still no luck. It used to work after the download and it stopped working 3
> > > days ago. Need help.
> > > > > Thanks
> > > -Suresh
> > > > > "Cal Learner-- MVP" wrote:
> > > > > > In microsoft.public.money, Darbie wrote:
> > > > > > > > No successful update on any of my accounts(14) since 9:42am 10/11.
> > > > > Everything working fine before then. All attempts result in "Update in
> > > > > progress" message but there never is any progress. Some accounts are Yodlee
> > > > > some are direct. MSN codes are -2000 and 0. Suggestions?
> > > > > > > > > > > When you post with a problem, you might want to say what version of
> > > > Money you are using and what OS you are using.
> > > > > > > Check that the SSL2 protocol is enabled. That checkbox may be in
> > > > IE Tools-> InternetOptions-> Advanced. Since your problem started
> > > > recently, that would not seem to be the cause. Still, it's worth
> > > > checking.
> > > > > > > I would reboot the computer, if you have not done that since the
> > > > problem started.
> > >

#4 10-15-2007, 12:51 AM

In microsoft.public.money, Mike wrote:

- quote -

> I have the exact same problem. Updates stopped working for me after Wednesday
> the 10th of October. I was using Money 2007. I follishly downloaded the Money
> Plus 30 day trial to see if anything would improve. I did not. Same problem.
> I am running XP SP2. Note that Money had been running for years (various
> releases) and this problem did not occur. Was something changed at MS in the
> last couple of days? ALL of my accounts have this issue. Changing SSL2,
> rebooting, etc. have not changed things. I sure would like an answer.

Can you run Money 2007?

- quote -

> "Suresh" wrote:
> > Hi Carl:
> > > I have the same issue - It is Money Plus Premium - used the downloaded
> > version. SSL2 is enabled (set the default settings again) and did a reboot.
> > Still no luck. It used to work after the download and it stopped working 3
> > days ago. Need help.
> > > Thanks
> > -Suresh
> > > "Cal Learner-- MVP" wrote:
> > > > In microsoft.public.money, Darbie wrote:
> > > > > > No successful update on any of my accounts(14) since 9:42am 10/11.
> > > > Everything working fine before then. All attempts result in "Update in
> > > > progress" message but there never is any progress. Some accounts are Yodlee
> > > > some are direct. MSN codes are -2000 and 0. Suggestions?
> > > > > > > > When you post with a problem, you might want to say what version of
> > > Money you are using and what OS you are using.
> > > > > Check that the SSL2 protocol is enabled. That checkbox may be in
> > > IE Tools-> InternetOptions-> Advanced. Since your problem started
> > > recently, that would not seem to be the cause. Still, it's worth
> > > checking.
> > > > > I would reboot the computer, if you have not done that since the
> > > problem started.
> >

#3 10-15-2007, 12:46 AM

I have the exact same problem. Updates stopped working for me after Wednesday
the 10th of October. I was using Money 2007. I follishly downloaded the Money
Plus 30 day trial to see if anything would improve. I did not. Same problem.
I am running XP SP2. Note that Money had been running for years (various
releases) and this problem did not occur. Was something changed at MS in the
last couple of days? ALL of my accounts have this issue. Changing SSL2,
rebooting, etc. have not changed things. I sure would like an answer.

"Suresh" wrote:

- quote -

> Hi Carl:
> I have the same issue - It is Money Plus Premium - used the downloaded
> version. SSL2 is enabled (set the default settings again) and did a reboot.
> Still no luck. It used to work after the download and it stopped working 3
> days ago. Need help.
> Thanks
> -Suresh
> "Cal Learner-- MVP" wrote:
> > In microsoft.public.money, Darbie wrote:
> > > > No successful update on any of my accounts(14) since 9:42am 10/11.
> > > Everything working fine before then. All attempts result in "Update in
> > > progress" message but there never is any progress. Some accounts are Yodlee
> > > some are direct. MSN codes are -2000 and 0. Suggestions?
> > > > > When you post with a problem, you might want to say what version of
> > Money you are using and what OS you are using.
> > > Check that the SSL2 protocol is enabled. That checkbox may be in
> > IE Tools-> InternetOptions-> Advanced. Since your problem started
> > recently, that would not seem to be the cause. Still, it's worth
> > checking.
> > > I would reboot the computer, if you have not done that since the
> > problem started.
>

#2 10-13-2007, 03:37 AM

Hi Carl:

I have the same issue - It is Money Plus Premium - used the downloaded
version. SSL2 is enabled (set the default settings again) and did a reboot.
Still no luck. It used to work after the download and it stopped working 3
days ago. Need help.

Thanks
-Suresh

"Cal Learner-- MVP" wrote:

- quote -

> In microsoft.public.money, Darbie wrote:
> > No successful update on any of my accounts(14) since 9:42am 10/11.
> > Everything working fine before then. All attempts result in "Update in
> > progress" message but there never is any progress. Some accounts are Yodlee
> > some are direct. MSN codes are -2000 and 0. Suggestions?
> > When you post with a problem, you might want to say what version of
> Money you are using and what OS you are using.
> Check that the SSL2 protocol is enabled. That checkbox may be in
> IE Tools-> InternetOptions-> Advanced. Since your problem started
> recently, that would not seem to be the cause. Still, it's worth
> checking.
> I would reboot the computer, if you have not done that since the
> problem started.

#1 10-13-2007, 12:28 AM

Running Money Plus with IE7 on XP with SP2. I cleaned up IE and rebooted and
it is working now. Thanks
"Cal Learner-- MVP" <via_newsgroup[at]please.tnx> wrote in message
news:32nvg3d8cghe4s3uemptacjtseheonicpu[at]4ax.com...
- quote -

> In microsoft.public.money, Darbie wrote:
> > No successful update on any of my accounts(14) since 9:42am 10/11.
> > Everything working fine before then. All attempts result in "Update in
> > progress" message but there never is any progress. Some accounts are
> > Yodlee
> > some are direct. MSN codes are -2000 and 0. Suggestions?
> > When you post with a problem, you might want to say what version of
> Money you are using and what OS you are using.
> Check that the SSL2 protocol is enabled. That checkbox may be in
> IE Tools-> InternetOptions-> Advanced. Since your problem started
> recently, that would not seem to be the cause. Still, it's worth
> checking.
> I would reboot the computer, if you have not done that since the
> problem started.

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