not able to update account info

#7 10-14-2007, 03:20 AM

Thanks - checking support.microsoft.com/money worked - I had to turn on proxy
settings in the connections tab of IE and that fixed it.

Later
-Suresh

"Cal Learner-- MVP" wrote:

- quote -

> In microsoft.public.money, Suresh wrote:
> > Any closure on this issue - I have the exact same issue
> No, Steven's issue was only the one evening.
> > - MS Money Plus, XP
> > with SP3, used to work till 10/10/2007 and then stopped working have SSL2
> > turned on (it was always turned on).
> > It is really bugging with his bug.
> Contact support.microsoft.com/money
> > > "Brox" wrote:
> > > > > > > > "Cal Learner-- MVP" wrote:
> > > > > > In microsoft.public.money, Steven wrote:
> > > > > > > > y 2007, Vista Ultimate - running just fine for months - opened my money
> > > > > file, clicked on "banking" tab - clicked on "Update Now" - windows opens for
> > > > > Update online Information. Clicked Update button.
> > > > > > > > > I immiediately get a message back that reads "Update not complete." Only
> > > > > option is to click OK.
> > > > > > > > > > > > > Very odd becuase it was working one day and then just stopped working - no
> > > > > idea why.
> > > > > > > > > > > > > I have waited a couple of days to try again - no luck
> > > > > I have already tried using a backup file - no luck
> > > > > I have already tried uninstalling/reinstalling Money 2007 - no luck
> > > > > Internet connection is functioning properly
> > > > > > > > > > Try again tomorrow. See
> > > > http://articles.moneycentral.msn.com...rkStatus.aspx?
> > > > > > > > Same exact issue for me - the last time Money successfully updated my
> > > accounts was on 10/10 - I tried multiple times yesterday, same messages as
> > > above. I have tried no less than 10 times this morning, same issue.
> > > > > Internet is working properly, etc, etc.
> > > > > -Tod

#6 10-13-2007, 10:29 PM

"Bob Peel, MVP" wrote:

- quote -

> According to various earlier posts if you do move to Quicken there are no
> tools to help you - you have to start from absolute ground zero.
> Please post back with your experiences if you do decide to go down that
> route.
> --
> Regards
> Bob Peel,
> Microsoft MVP - Money

Moot point, since I'll have to start over with my Money file anyways. I was
able to create a new file, and it connected to my bank without a problem and
downloaded current transactions.

For some reason, on my existing file that I've used for months and months
(years, possibly) - it connects to all of my financial institutions (I have
several) and continually says "update in progress", and never completes.
I've connected no less than 20 times now, trying various settings, etc -
nothing. Last successful connection was on 10/10. I've repaired my file,
both the standard and the quick way - rebooted several times, cleared cache
in IE. Still not working.

So, instead of starting all over with a new Money file, adding accounts, etc
- at this point, I'm willing to do the same effort with Quicken.

#5 10-13-2007, 09:30 PM

In microsoft.public.money, Suresh wrote:

- quote -

> Any closure on this issue - I have the exact same issue

No, Steven's issue was only the one evening.

- quote -

> - MS Money Plus, XP
> with SP3, used to work till 10/10/2007 and then stopped working have SSL2
> turned on (it was always turned on).
> It is really bugging with his bug.

Contact support.microsoft.com/money

- quote -

> "Brox" wrote:
> > > > "Cal Learner-- MVP" wrote:
> > > > In microsoft.public.money, Steven wrote:
> > > > > > y 2007, Vista Ultimate - running just fine for months - opened my money
> > > > file, clicked on "banking" tab - clicked on "Update Now" - windows opens for
> > > > Update online Information. Clicked Update button.
> > > > > > > I immiediately get a message back that reads "Update not complete." Only
> > > > option is to click OK.
> > > > > > > > > > Very odd becuase it was working one day and then just stopped working - no
> > > > idea why.
> > > > > > > > > > I have waited a couple of days to try again - no luck
> > > > I have already tried using a backup file - no luck
> > > > I have already tried uninstalling/reinstalling Money 2007 - no luck
> > > > Internet connection is functioning properly
> > > > > > > Try again tomorrow. See
> > > http://articles.moneycentral.msn.com...rkStatus.aspx?
> > > > > Same exact issue for me - the last time Money successfully updated my
> > accounts was on 10/10 - I tried multiple times yesterday, same messages as
> > above. I have tried no less than 10 times this morning, same issue.
> > > Internet is working properly, etc, etc.
> > > -Tod

#4 10-13-2007, 08:32 PM

According to various earlier posts if you do move to Quicken there are no
tools to help you - you have to start from absolute ground zero.

Please post back with your experiences if you do decide to go down that
route.

--
Regards
Bob Peel,
Microsoft MVP - Money

For UK tips & fixes see
http://support.microsoft.com/default...d=fh;EN-GB;mny.

I do not respond to any emails that I have not specifically asked for.

"Brox" <Brox[at]discussions.microsoft.com> wrote in message
news

FC79982-4FDA-40EA-A542-1BC79214E300[at]microsoft.com...
- quote -

> "Suresh" wrote:
> > Any closure on this issue - I have the exact same issue - MS Money Plus,
> > XP
> > with SP3, used to work till 10/10/2007 and then stopped working have SSL2
> > turned on (it was always turned on).
> > > It is really bugging with his bug.
> > Suresh,
> Hate to say it, but I've already started to look at Quicken. I need
> something reliable. I'll probably pick it up today and move everything
> over
> to it.
> -Tod

#3 10-13-2007, 05:41 PM

"Suresh" wrote:

- quote -

> Any closure on this issue - I have the exact same issue - MS Money Plus, XP
> with SP3, used to work till 10/10/2007 and then stopped working have SSL2
> turned on (it was always turned on).
> It is really bugging with his bug.

Suresh,

Hate to say it, but I've already started to look at Quicken. I need
something reliable. I'll probably pick it up today and move everything over
to it.

-Tod

#2 10-13-2007, 05:22 PM

Any closure on this issue - I have the exact same issue - MS Money Plus, XP
with SP3, used to work till 10/10/2007 and then stopped working have SSL2
turned on (it was always turned on).

It is really bugging with his bug.

"Brox" wrote:

- quote -

> "Cal Learner-- MVP" wrote:
> > In microsoft.public.money, Steven wrote:
> > > > y 2007, Vista Ultimate - running just fine for months - opened my money
> > > file, clicked on "banking" tab - clicked on "Update Now" - windows opens for
> > > Update online Information. Clicked Update button.
> > > > > I immiediately get a message back that reads "Update not complete." Only
> > > option is to click OK.
> > > > > > > Very odd becuase it was working one day and then just stopped working - no
> > > idea why.
> > > > > > > I have waited a couple of days to try again - no luck
> > > I have already tried using a backup file - no luck
> > > I have already tried uninstalling/reinstalling Money 2007 - no luck
> > > Internet connection is functioning properly
> > > > Try again tomorrow. See
> > http://articles.moneycentral.msn.com...rkStatus.aspx?
> > Same exact issue for me - the last time Money successfully updated my
> accounts was on 10/10 - I tried multiple times yesterday, same messages as
> above. I have tried no less than 10 times this morning, same issue.
> Internet is working properly, etc, etc.
> -Tod

#1 10-12-2007, 05:10 PM

"Cal Learner-- MVP" wrote:

- quote -

> In microsoft.public.money, Steven wrote:
> > y 2007, Vista Ultimate - running just fine for months - opened my money
> > file, clicked on "banking" tab - clicked on "Update Now" - windows opens for
> > Update online Information. Clicked Update button.
> > > I immiediately get a message back that reads "Update not complete." Only
> > option is to click OK.
> > > > Very odd becuase it was working one day and then just stopped working - no
> > idea why.
> > > > I have waited a couple of days to try again - no luck
> > I have already tried using a backup file - no luck
> > I have already tried uninstalling/reinstalling Money 2007 - no luck
> > Internet connection is functioning properly
> Try again tomorrow. See
> http://articles.moneycentral.msn.com...rkStatus.aspx?

Same exact issue for me - the last time Money successfully updated my
accounts was on 10/10 - I tried multiple times yesterday, same messages as
above. I have tried no less than 10 times this morning, same issue.

Internet is working properly, etc, etc.

-Tod

10-12-2007, 03:20 AM

In microsoft.public.money, Steven wrote:

- quote -

> y 2007, Vista Ultimate - running just fine for months - opened my money
> file, clicked on "banking" tab - clicked on "Update Now" - windows opens for
> Update online Information. Clicked Update button.
> I immiediately get a message back that reads "Update not complete." Only
> option is to click OK.
> Very odd becuase it was working one day and then just stopped working - no
> idea why.
> I have waited a couple of days to try again - no luck
> I have already tried using a backup file - no luck
> I have already tried uninstalling/reinstalling Money 2007 - no luck
> Internet connection is functioning properly

Try again tomorrow. See
http://articles.moneycentral.msn.com...rkStatus.aspx?

#-1 10-12-2007, 02:58 AM

Money 2007, Vista Ultimate - running just fine for months - opened my money
file, clicked on "banking" tab - clicked on "Update Now" - windows opens for
Update online Information. Clicked Update button.

I immiediately get a message back that reads "Update not complete." Only
option is to click OK.

Very odd becuase it was working one day and then just stopped working - no
idea why.

I have waited a couple of days to try again - no luck
I have already tried using a backup file - no luck
I have already tried uninstalling/reinstalling Money 2007 - no luck
Internet connection is functioning properly

HELP Please!
THanks

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