I just run the degrag and it was well done.

Thank you all!

BTW be aware that Norton has a "thing" about Money and that sometimes the
only way to get Money installed when Norton was on a PC, was to completely
uninstall Norton; install Money and then re-install Norton!

--
Regards
Bob Peel,
Microsoft MVP - Money

For UK tips & fixes see
http://support.microsoft.com/default...d=fh;EN-GB;mny.


I do not respond to any emails that I have not specifically asked for.

"Steve" <respond[at]online.newsgroup> wrote in message
news:Xns99BC564EBC985184365720018436572[at]207.46.248.16...
- quote -

=?Utf-8?B?U2VhV2F2ZQ==?= <SeaWave[at]discussions.microsoft.com> wrote on
01 Oct 2007 in group microsoft.public.money:

- quote -

Norton is a pretty good set of tools, but I haven't used it for many
years. For scanning and recovering bad sectors, it probably doesn't do
much better than Scandisk, the one built into Windows. [bracing for
firestorm from Norton fans] For what you're doing, Scandisk is fine. I
seem to recall that Norton will search multiple times for bad sectors,
where Scandisk makes one pass. You can use both tools if you want. I've
supported my clients for years using just Scandisk with no problem.

In the same dialog box where you found Scandisk, you can run Defrag. That
tool will reorganize your hard drive so all the chucks of files are
arranged sequentially on the disk, improving access speed and decreasing
wear on the drive. Run it every month or two. Norton also has a
defragmenter, and it probably IS better than the one in Windows.
--
Steve B.
New Life Home Improvement

I followed your instructions and scanned the hard drive. Quite a few sectors
were found bad and recorved. Thanks! I noticed that the Norton Disk Doctor
also does the diagnosing and repairing work. So, for these system works,
should one use Norton's or the Windows' System Tools?

=?Utf-8?B?U2VhV2F2ZQ==?= <SeaWave[at]discussions.microsoft.com> wrote on
30 Sep 2007 in group microsoft.public.money:

- quote -

I suggest you now run a scan on your hard drive. It's possible the file
went bad because a sector on your drive failed.

0) Do a backup.
1) Run Windows Explorer. <Windows> +E
2) Right-click on your hard drive, then choose "Properties". A dialog
box opens.
3) Change to the "Tools" tab.
4) In the "Error-checking" section, click the "Check Now..." button. A
dialog box opens.
5) Check the boxes "Automatically fix file system errors" and "Scan for
and attempt recovery of bad sectors", then click the "Start" button.
6) You'll most likely get a dialog box that says the scan can't be
performed because files are open, then asks if it's OK to do the scan
after rebooting. Click the "Yes" button.
7) The dialog box disappears. Reboot to start the scan.

This process will find bad sectors on your hard drive and ATTEMPT to
move the contents to good sectors. Note the word "ATTEMPT". That's why
you need to start with a backup. If you can't back up your whole drive,
back up all your critical files.
--
Steve B.
New Life Home Improvement

Thanks for your good suggestions. I found out a backup file about one month
old and restored it in my Money 2003. I had no problems to copy and/or
backup the file. Therefore I updated all the new information from the
previous backup date into the old file to make it same as my problem file.
The two files looked identical but the problem file still cannot be backuped
or copied. I discarded the problem file and made copies of new files with
backups. What a relieve! All of your help are greatly appreciated!

In microsoft.public.money, SeaWave wrote:

- quote -

That's indicates a problem that is not Money itself, but is an OS
problem. I would reboot the computer, and if that does not get you
going, I would boot into safe mode and try it that way. Make those
copies.



- quote -

I understand the seriousness. I expect you are already reviewing
your backup policies.

- quote -

I would not try anything before getting copies of any .mny or .mbf
files. You may want to involve a computer repairman to make a copy
of your hard disk before attempting repairs.

Thanks for the suggestion. But I could neither make any copies of my Money
file nor make any backupfiles. Now I have only one updated My Money file in
the hard drive and have no recent backup files anywhere. If any trouble
happened with this updated My Money file, I may lose all my data. In this
case, should I try to repair my only file? Or you have any other ideas?

In microsoft.public.money, SeaWave wrote:

- quote -

Make extra copies of your Money file and latest backups.

Then attempt repair of your *.mny file:
http://support.microsoft.com/kb/902466/en-us

Recently when I tried to make My Money Backup file, or simplay close the
Money, a message showes: "Money cannot create a temporary file in
'C:\DOCUMEN~1\...\LOCALS~1\Temp\.'"
When I tried to copy the only My Money file to other folders or a flash
drive, another message said: "Cannot copy My Money: Cannot read from the
source file or disk."
Please let me know how to solve the problem. Thanks a lot.