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#3
10-31-2007, 04:24 AM
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 Re: Really, REALLY early feature expiration! Jeffrey.E.Love[at]gmail.com wrote: - quote - > On Sep 27, 6:55 am, Alan Biddle <ALANBIDDL...[at]YAHOO.COM> wrote: > > Good morning, > > > This morning, when I tried to download the latest stock prices using > > Money 2007, I got the following message: "The following information > > applies to feature expirations occurring in 705 days, on 9-1-09." Each > > time I cleared the message and tried again, I got the same message. > > Closing Money 2007 and reopening did not help, but after a reboot, the > > problem message went away. Perhaps a MS server problem, but not a > > good way to start the day.  > > > -- > > Alan > Allan, > I just got off a chat with Microsoft for the exact same problem. Here > is the transcript: > *7:42:07 PM Brian > Thank you for using Microsoft Money Chat Support. My name is Brian. > May I call you Jeffrey? > *7:42:37 PM JeffL > *7:45:16 PM Brian > Ok so you are having an issue with the online services in money > expiring, is this correct? > *7:46:25 PM JeffL > Yup. Wouldn't think I'd have a problem for at least another year and a > half. > *7:47:36 PM Brian > Ok, we can take care of this issue, there was a patch released for > this issue, all you need to do is basically repair the money file, > open money, click file, then repair money file, select standard file > repair. > *7:48:06 PM Brian > In the first box you will need to browse for your money file, in the > second you will need to give the repaired file a name > *7:48:15 PM JeffL > Is there any chance this is going to F'up my data file? > *7:48:26 PM Brian > Then walk through the wizard selecting level 2 standard > *7:48:31 PM Brian > No > *7:51:48 PM JeffL > Begin Repair? > *7:51:56 PM Brian > yes > *7:52:25 PM JeffL > Done > *7:52:51 PM Brian > So now you will need to open the repaired file that was created > *7:54:25 PM JeffL > Opened. Update? > *7:54:36 PM Brian > yes > After this it updated fine, but I had to exit out of Money and reopen > it. > Hope this helps. > Jeff This worked for me when I couldn't get any online banking downloads. Jeff, thanks for passing this along ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Allan Helton Saanichton, BC Canada -- _______________________________________ */Allan Helton /*IBM Global Business Services Victoria, BC Canada IBM (Victoria) phone: (250) 298-9834 IBM e-mail: helton[at]ca.ibm.com <mailto:helton[at]ca.ibm.compersonal e-mail: allan.helton[at]telus.net <mailto:allan.helton[at]telus.net |
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#2
10-02-2007, 10:34 AM
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| Re: Really, REALLY early feature expiration! Jeff, That is really interesting. In my case, it automagically fixed itself, but I have saved your transcript for future reference, just in case. Thanks! -- Alan |
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#1
10-02-2007, 12:16 AM
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| Re: Really, REALLY early feature expiration! On Sep 27, 6:55 am, Alan Biddle <ALANBIDDL...[at]YAHOO.COM> wrote: - quote - > Good morning,
Allan,> This morning, when I tried to download the latest stock prices using > Money 2007, I got the following message: "The following information > applies to feature expirations occurring in 705 days, on 9-1-09." Each > time I cleared the message and tried again, I got the same message. > Closing Money 2007 and reopening did not help, but after a reboot, the > problem message went away. Perhaps a MS server problem, but not a > good way to start the day. > -- > Alan I just got off a chat with Microsoft for the exact same problem. Here is the transcript: *7:42:07 PM Brian Thank you for using Microsoft Money Chat Support. My name is Brian. May I call you Jeffrey? *7:42:37 PM JeffL *7:45:16 PM Brian Ok so you are having an issue with the online services in money expiring, is this correct? *7:46:25 PM JeffL Yup. Wouldn't think I'd have a problem for at least another year and a half. *7:47:36 PM Brian Ok, we can take care of this issue, there was a patch released for this issue, all you need to do is basically repair the money file, open money, click file, then repair money file, select standard file repair. *7:48:06 PM Brian In the first box you will need to browse for your money file, in the second you will need to give the repaired file a name *7:48:15 PM JeffL Is there any chance this is going to F'up my data file? *7:48:26 PM Brian Then walk through the wizard selecting level 2 standard *7:48:31 PM Brian No *7:51:48 PM JeffL Begin Repair? *7:51:56 PM Brian yes *7:52:25 PM JeffL Done *7:52:51 PM Brian So now you will need to open the repaired file that was created *7:54:25 PM JeffL Opened. Update? *7:54:36 PM Brian yes After this it updated fine, but I had to exit out of Money and reopen it. Hope this helps. Jeff |
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09-27-2007, 12:57 PM
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| Re: Really, REALLY early feature expiration! Sure sounds like a better message than the ones described in the other thread. "Alan Biddle" <ALANBIDDLE70[at]YAHOO.COM> wrote in message news:7n2nf3dhibn9k80jfng52p4c79esr7bff0[at]4ax.com... - quote - > This morning, when I tried to download the latest stock prices using > Money 2007, I got the following message: "The following information > applies to feature expirations occurring in 705 days, on 9-1-09." Each > time I cleared the message and tried again, I got the same message. > Closing Money 2007 and reopening did not help, but after a reboot, the > problem message went away. Perhaps a MS server problem, but not a > good way to start the day. |
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#-1
09-27-2007, 10:55 AM
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| Really, REALLY early feature expiration! Good morning, This morning, when I tried to download the latest stock prices using Money 2007, I got the following message: "The following information applies to feature expirations occurring in 705 days, on 9-1-09." Each time I cleared the message and tried again, I got the same message. Closing Money 2007 and reopening did not help, but after a reboot, the problem message went away. Perhaps a MS server problem, but not a good way to start the day. -- Alan |
| Tags |
| early, expiration, feature |
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