Thanks to all for the quick turnaround on this issue. I must say when I
first logged in tonight and read that my Money had expired I was to say the
least disturbed. Then I turned to this site and read the posts and sure
enough after two restarts my Money is now working.

JC

"Money 2005 User" wrote:

- quote -

"Dick Watson" <littlegreengecko[at]mind-enufalready-spring.com> wrote in
news:#lJ#piTAIHA.4752[at]TK2MSFTNGP04.phx.gbl:

- quote -

Thank you. I hadn't thought of trying that.

Andy Dingwall

comments inline.

"Andrew Dingwall" <ardnews[at]verizon.net> wrote in message
news:Xns99B874F3D9ED7ardnewsverizonnet[at]199.45.49.11...
- quote -

It's in the dialog boxes for Import. You have to select ALL related QIF
files and import them SIMULTANEOUSLY. You export them one at a time. You
import them ALL AT A TIME.

- quote -

Because they have zero incentive to make it any better. Maybe even a
disincentive if they are viewing holding our data captive as a customer
retention mechanism. Don't know that they view it that way, but...

- quote -

So it sounds.

The fix works for me too. Except that I had the restart Money 2007 3 times.
I tried this twice with a backup file and it took three times on both
occasions. Now I am able to update my accounts online.

"Cal Learner-- MVP" <via_newsgroup[at]please.tnx> wrote in message
news:8phnf31e3rr6it3ksssks2n5nn4cv4kvt4[at]4ax.com...
- quote -

Yep. Fixed. Thanks Cal.

"Dick Watson" <littlegreengecko[at]mind-enufalready-spring.com> wrote in
news:eNKepVQAIHA.3508[at]TK2MSFTNGP06.phx.gbl:

- quote -

I, and probably many others, would be grateful if you would point me to
some information on how to accomplish this.

- quote -

I don't understand why after all these years, export still is such a pain.

- quote -

Looks like you were correct and the tech support email was not. Everything
seems to be working properly again.

Andy Dingwall

The fix went out before midnight PST. Those who had been getting the
bogus warning will still get the warning the very first time they
open Money (the code triggers before updates happen). The next time
they open Money, expiration will be back off.


In microsoft.public.money, jcbyte wrote:

- quote -

Please let us know what your data migration strategy is.

"jcbyte" <jcbyte[at]discussions.microsoft.com> wrote in message
news:995C8E8F-7532-4874-9556-DE5D06C83614[at]microsoft.com...
- quote -

QIF import needn't duplicate every transaction that involves a transfer if
done right. Just wanted to set the record straight on that.

But you are correct that there is a LOT of data that the QIF Export/Import
technique has no choice but to leave behind. This includes, for instance,
virtually everything in Account, Payee, Category and classification details
and Loan Accounts as you note. This reinforces my belief that the #1 thing
on my Wish List for the Money team needs to be a No Data Left Behind
interface allowing users to extract 100% of OUR data from Money's clutches.
If they continue to pursue an exit strategy, this is one thing they surely
owe long time users.

I don't think the present issue has anything to do with old installation
dates, per se. Otherwise I would have timed out about fourteen years ago.
This also happened to everybody last night. They pushed something,
somewhere, that's broken. Presumably they will sort it out and get the word
out somehow.

"Andrew Dingwall" <ardnews[at]verizon.net> wrote in message
news:Xns99B8120C8961Cardnewsverizonnet[at]199.45.49.11...
- quote -

I had the same problem. then I did the update this AM and this had the it
expire now 9/1/2009. so I closed after a failed update and the now it works
fine. looks like they fixed the problem.
Nick Del

"jcbyte" wrote:

- quote -

I restored my money file from a backup (made yesterday at 7:30am) and now I
can use the online services again. I don't know how long this will last, but
I'm good to go for now.

MikeMc

"jcbyte" <jcbyte[at]discussions.microsoft.com> wrote in message
news:995C8E8F-7532-4874-9556-DE5D06C83614[at]microsoft.com...
- quote -

Andrew Dingwall <ardnews[at]verizon.net> wrote in
news:Xns99B7CD2539B58ardnewsverizonnet[at]199.45.49.11:

- quote -

I received the following from "technical support" (personal info obscured):
--------------------------------------- Hello Andrew,

Thank you for contacting Microsoft Money Online Support, my name is
XXXXX and I will be assisting you with your issue today.

To give the most accurate support possible, I would like to give a brief
summary of the problem as I understand it.

After trying to update your accounts in your Money file, you received a
message stating that your Online Services had expired in 2006. According
to the license, your Online Services should not expire until September
1st 2008 or two years after the date of installation (whichever comes
first), but neither has passed yet.

If I have misunderstood the issue, please don't hesitate to let me know.

I apologize things are not working as they should and I will certainly
help you with the issue in any possible way I can.

It appears that Money has 'carried over' the installation date of the
original version of Money that you installed. If you upgraded from Money
2004 to Money 2006 initially, for some reason when you convert the file
to a newer version it does not change the installation date that is
saved in the file.This is why you are receiving this message.

We are currently looking into this issue, but at this time I cannot
provide any ETA on a resolution for this and will have to provide you
with a work around.

Unfortunately, there is only one way to resolve this issue at this time.
The only way to make Money 'forget' the original date is to create a new
file. You will be able to import most of the data (except for example
bills and budgets) to the new file. Please follow the steps in the order
listed.

- Export your accounts from the 'old' file. Please see the following
Knowledge Base article on how to do this:
http://support.microsoft.com/kb/178830/en-us

- Close Money and move your data file and back up files to a different
location on your computer

- Open Money via the short cut. You will be prompted that Money cannot
locate the Money file and that you can start a new file

- Choose the option to create a new file

- Add your accounts

- In the new file, import the accounts that we just exported in the
first step ( second part of KB article
http://support.microsoft.com/kb/178830/en-us) and match them to the
accounts that you have just created in the new file.

If anything is unclear, please feel free to let me know. I look forward
to your reply.

Thank you for choosing Microsoft.

XXXXX

Microsoft Online Support Services
---------------------------------------
Needless to say, this is not an acceptable solution. I have account data
going back more than ten years. The QIF (ie dumb) import duplicates every
transfer between accounts. This can affect such obscure things as credit
card payments and investment purchases. It cannot process mortgages AT
ALL. It will lose all of my historical pricing data.

Microsoft needs to get this fixed ASAP.

For anyone considering updating to a new version as the prompt states, read
carefully the part about carrying over old installation dates. It won't
solve your problem until Microsoft fixes their buggy code.

Andy Dingwall

"jcbyte" <jcbyte[at]discussions.microsoft.com> wrote in message
news:995C8E8F-7532-4874-9556-DE5D06C83614[at]microsoft.com...
- quote -


Well I bought MS Money 2007 Deluxe from a retail store and installed on
5/31/07. According to my warning message, my version expired 682 days ago.

In microsoft.public.money, Ozark wrote:

- quote -

Yes; yes.

And it isn't the first time they've accidentally pulled this trigger...

"Cal Learner-- MVP" <via_newsgroup[at]please.tnx> wrote in message
news:709mf3h8mcmspgafotn4ci75er9nscvb0b[at]4ax.com...
- quote -

jcbyte wrote:
- quote -


Does anyone know if "online services" include the basic stock price
updates for mutual funds and stocks in my portfolio.

In microsoft.public.money, Alex B wrote:


- quote -

Clearly its a bug.

"jcbyte" wrote:

- quote -

I got the same message and I am wondering, how a 2007 version of Money could
expire in 2007. I hope it's a bug.

I should have said 'stopped updating completely' not 'upgrading'.

Lets face it, most Money users are done for the day. About 9:00am EST
tomorrow this should get real interesting when users start trying to
download/upload their transactions. Add to this 'end of the month bill
paying' and this could get real .....

MikeMc


"SMC" <smcusa[at]hotmail.com> wrote in message
news:OReS39KAIHA.1164[at]TK2MSFTNGP02.phx.gbl...
- quote -

Ozark wrote:
- quote -

Disgegard my last post - the notice still comes up every time I start Money.

- quote -