Spending Tracker on home page brings Money Plus to a crawl

#5 10-06-2007, 04:04 PM

"Ed Hansberry, MS-MVP/Mobile Devices"
<spamfree-silvernino[at]hotmail.spambegone.com> wrote:

- quote -

> "Ed Hansberry, MS-MVP/Mobile Devices"
> <spamfree-silvernino[at]hotmail.spambegone.com> wrote:
> > "Mark" <abcd[at]abcd.com> wrote:
> > > > I'm wondering if the problem you had with submiting a support case is
> > > related to the problem Money is having in displaying the home page?
> > > For example some conflict with some other running application (AV,
> > > anti-spyware, firewall, printer utility, "default" browser, etc)
> > > > > -Mark
> > > No, because it works fine when I remove the Spending Tracker, and
> > I tried twice to submit using IE7 and Money wasn't even loaded.
> > MS is just having a problem on their site today for Money error
> > reporting.
> Error reporting has been fixed and ticket on this issue opened.

And closed. Here is the fix.

"Don't do that."

I am not kidding. It is a known issue with Spending Tracker on
the home page, and the fix is to remove it from the home page,
and it may or may not be fixed in the next version.

"Doctor, it hurts when I do this."

"Well, don't do that."
--
__________________________________________________ ________________________________
Ed Hansberry (Please do *NOT* email me. Post here for the benefit of all)
What is on my Pocket PC? http://www.ehansberry.com/
Microsoft MVP - Mobile Devices www.pocketpc.com
What is an MVP? - http://mvp.support.microsoft.com/

#4 10-06-2007, 11:22 AM

"Ed Hansberry, MS-MVP/Mobile Devices"
<spamfree-silvernino[at]hotmail.spambegone.com> wrote:

- quote -

> "Mark" <abcd[at]abcd.com> wrote:
> > I'm wondering if the problem you had with submiting a support case is
> > related to the problem Money is having in displaying the home page?
> > For example some conflict with some other running application (AV,
> > anti-spyware, firewall, printer utility, "default" browser, etc)
> > > -Mark
> No, because it works fine when I remove the Spending Tracker, and
> I tried twice to submit using IE7 and Money wasn't even loaded.
> MS is just having a problem on their site today for Money error
> reporting.

Error reporting has been fixed and ticket on this issue opened.
--
__________________________________________________ ________________________________
Ed Hansberry (Please do *NOT* email me. Post here for the benefit of all)
What is on my Pocket PC? http://www.ehansberry.com/
Microsoft MVP - Mobile Devices www.pocketpc.com
What is an MVP? - http://mvp.support.microsoft.com/

#3 09-21-2007, 11:24 PM

"Mark" <abcd[at]abcd.com> wrote:

- quote -

> I'm wondering if the problem you had with submiting a support case is
> related to the problem Money is having in displaying the home page?
> For example some conflict with some other running application (AV,
> anti-spyware, firewall, printer utility, "default" browser, etc)
> -Mark

No, because it works fine when I remove the Spending Tracker, and
I tried twice to submit using IE7 and Money wasn't even loaded.
MS is just having a problem on their site today for Money error
reporting.

- quote -

> "Ed Hansberry, MS-MVP/Mobile Devices"
> <spamfree-silvernino[at]hotmail.spambegone.com> wrote in message
> news:1sd8f3tf61rqf636gch4m1pd9e0kksde5e[at]4ax.com...
> > "Dick Watson" <littlegreengecko[at]mind-enufalready-spring.com> > wrote:
> > > > There seems to be an accumulation of reports on this issue. They are
> > > unlikely to work it unless lots of support cases get opened. You ought to
> > > open one.
> > > Tried. At least 8 times today. Every time, at the end of the
> > wizard when I click "submit" I get a pretty web page with a cute
> > toolbox on it that says "Application error. Please try again
> > later."
> > > > "Ed Hansberry, MS-MVP/Mobile Devices"
> > > <spamfree-silvernino[at]hotmail.spambegone.com> wrote in message
> > > news:mq77f3t22jkmgqmr1uhciob75sn6ifs6qj[at]4ax.com...
> > > > I just upgraded to Money Plus Premium over 2007. The home page
> > > > takes several minutes to load and Money shows (not responding) in
> > > > the application title bar until it does load.
> > > > > > > If I remove the Spending Tracker, which only has 5 accounts on
> > > > it, it returns to its relatively zippy performance that Money
> > > > 2007 Premium had. I ran a Standard File Repair and that didn't
> > > > help.
> > > > > > > There must be some sort of bug introduced in Plus that 2007
> > > > doesn't have in this regard. My PC is plenty powerful - 2.1GHz,
> > > > dual core, 4GB Ram, Vista Ultimate. I've seen a few other posts
> > > > on this at
> > > > http://www.google.com/search?q=spend...x=&startPage=1
> > > > so I am reasonably confident this isn't just my problem or some
> > > > corruption in my money file.
> > > > --
> > __________________________________________________ ________________________________
> > Ed Hansberry (Please do *NOT* email me. Post here for the benefit of all)
> > What is on my Pocket PC? http://www.ehansberry.com/
> > Microsoft MVP - Mobile Devices www.pocketpc.com
> > What is an MVP? - http://mvp.support.microsoft.com/
--

__________________________________________________ ________________________________
Ed Hansberry (Please do *NOT* email me. Post here for the benefit of all)
What is on my Pocket PC? http://www.ehansberry.com/
Microsoft MVP - Mobile Devices www.pocketpc.com
What is an MVP? - http://mvp.support.microsoft.com/

#2 09-21-2007, 09:45 PM

I'm wondering if the problem you had with submiting a support case is
related to the problem Money is having in displaying the home page?
For example some conflict with some other running application (AV,
anti-spyware, firewall, printer utility, "default" browser, etc)

-Mark

"Ed Hansberry, MS-MVP/Mobile Devices"
<spamfree-silvernino[at]hotmail.spambegone.com> wrote in message
news:1sd8f3tf61rqf636gch4m1pd9e0kksde5e[at]4ax.com...
- quote -

> "Dick Watson" <littlegreengecko[at]mind-enufalready-spring.com> wrote:
> > There seems to be an accumulation of reports on this issue. They are
> > unlikely to work it unless lots of support cases get opened. You ought to
> > open one.
> Tried. At least 8 times today. Every time, at the end of the
> wizard when I click "submit" I get a pretty web page with a cute
> toolbox on it that says "Application error. Please try again
> later."
> > "Ed Hansberry, MS-MVP/Mobile Devices"
> > <spamfree-silvernino[at]hotmail.spambegone.com> wrote in message
> > news:mq77f3t22jkmgqmr1uhciob75sn6ifs6qj[at]4ax.com...
> > > I just upgraded to Money Plus Premium over 2007. The home page
> > > takes several minutes to load and Money shows (not responding) in
> > > the application title bar until it does load.
> > > > > If I remove the Spending Tracker, which only has 5 accounts on
> > > it, it returns to its relatively zippy performance that Money
> > > 2007 Premium had. I ran a Standard File Repair and that didn't
> > > help.
> > > > > There must be some sort of bug introduced in Plus that 2007
> > > doesn't have in this regard. My PC is plenty powerful - 2.1GHz,
> > > dual core, 4GB Ram, Vista Ultimate. I've seen a few other posts
> > > on this at
> > > http://www.google.com/search?q=spend...x=&startPage=1
> > > so I am reasonably confident this isn't just my problem or some
> > > corruption in my money file.
> > --
> __________________________________________________ ________________________________
> Ed Hansberry (Please do *NOT* email me. Post here for the benefit of all)
> What is on my Pocket PC? http://www.ehansberry.com/
> Microsoft MVP - Mobile Devices www.pocketpc.com
> What is an MVP? - http://mvp.support.microsoft.com/

#1 09-21-2007, 09:29 PM

"Dick Watson" <littlegreengecko[at]mind-enufalready-spring.comwrote:

- quote -

> There seems to be an accumulation of reports on this issue. They are
> unlikely to work it unless lots of support cases get opened. You ought to
> open one.

Tried. At least 8 times today. Every time, at the end of the
wizard when I click "submit" I get a pretty web page with a cute
toolbox on it that says "Application error. Please try again
later."

- quote -

> "Ed Hansberry, MS-MVP/Mobile Devices"
> <spamfree-silvernino[at]hotmail.spambegone.com> wrote in message
> news:mq77f3t22jkmgqmr1uhciob75sn6ifs6qj[at]4ax.com...
> > I just upgraded to Money Plus Premium over 2007. The home page
> > takes several minutes to load and Money shows (not responding) in
> > the application title bar until it does load.
> > > If I remove the Spending Tracker, which only has 5 accounts on
> > it, it returns to its relatively zippy performance that Money
> > 2007 Premium had. I ran a Standard File Repair and that didn't
> > help.
> > > There must be some sort of bug introduced in Plus that 2007
> > doesn't have in this regard. My PC is plenty powerful - 2.1GHz,
> > dual core, 4GB Ram, Vista Ultimate. I've seen a few other posts
> > on this at
> > http://www.google.com/search?q=spend...x=&startPage=1
> > so I am reasonably confident this isn't just my problem or some
> > corruption in my money file.
--

__________________________________________________ ________________________________
Ed Hansberry (Please do *NOT* email me. Post here for the benefit of all)
What is on my Pocket PC? http://www.ehansberry.com/
Microsoft MVP - Mobile Devices www.pocketpc.com
What is an MVP? - http://mvp.support.microsoft.com/

09-21-2007, 12:22 PM

There seems to be an accumulation of reports on this issue. They are
unlikely to work it unless lots of support cases get opened. You ought to
open one.

"Ed Hansberry, MS-MVP/Mobile Devices"
<spamfree-silvernino[at]hotmail.spambegone.com> wrote in message
news:mq77f3t22jkmgqmr1uhciob75sn6ifs6qj[at]4ax.com...
- quote -

> I just upgraded to Money Plus Premium over 2007. The home page
> takes several minutes to load and Money shows (not responding) in
> the application title bar until it does load.
> If I remove the Spending Tracker, which only has 5 accounts on
> it, it returns to its relatively zippy performance that Money
> 2007 Premium had. I ran a Standard File Repair and that didn't
> help.
> There must be some sort of bug introduced in Plus that 2007
> doesn't have in this regard. My PC is plenty powerful - 2.1GHz,
> dual core, 4GB Ram, Vista Ultimate. I've seen a few other posts
> on this at
> http://www.google.com/search?q=spend...x=&startPage=1
> so I am reasonably confident this isn't just my problem or some
> corruption in my money file.

#-1 09-21-2007, 10:45 AM

I just upgraded to Money Plus Premium over 2007. The home page
takes several minutes to load and Money shows (not responding) in
the application title bar until it does load.

If I remove the Spending Tracker, which only has 5 accounts on
it, it returns to its relatively zippy performance that Money
2007 Premium had. I ran a Standard File Repair and that didn't
help.

There must be some sort of bug introduced in Plus that 2007
doesn't have in this regard. My PC is plenty powerful - 2.1GHz,
dual core, 4GB Ram, Vista Ultimate. I've seen a few other posts
on this at
http://www.google.com/search?q=spend...x=&startPage=1
so I am reasonably confident this isn't just my problem or some
corruption in my money file.
--
__________________________________________________ ________________________________
Ed Hansberry (Please do *NOT* email me. Post here for the benefit of all)
What is on my Pocket PC? http://www.ehansberry.com/
Microsoft MVP - Mobile Devices www.pocketpc.com
What is an MVP? - http://mvp.support.microsoft.com/

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