And for this, I will need to pay them around $60 for the upgrade? Jeez...

To make it worse, once you've spent some time working with the new version,
making changes, etc., it's usually too late to go back. At least, as a CPA,
I may have the chance to get the last laugh here.

Thanks for your quick response!

"GPBurdell" wrote:

- quote -

Yes, I did. I called Microsoft and after several discussions with the low
level techs in India, I was transferred to a high level support in Nova
Scotia. They ID'd that the file was permanently corrupted. They spent
several hours on the phone with me and we finally found a workable solution
that involved manually installing several upgrades and then repairing the
files. My last version was 2004. We manually installed the 2005, 2006 and
finally 2007 versions. After each upgrade, we repaired the file. Finally
when we got to 2007, the file was no longer corrupted.

Actually it was the best customer service that I've ever received from
Microsoft. But I only received this service because I bought it myself, not
from the OEM.
-
GPBurdell


"DanJ" wrote:

- quote -

Hi Gary,

Your problem sounds very similar to mine. Did you ever get a response from
MS on it?

Thanks!

Dan

"GPBurdell" wrote:

- quote -

I recently upgraded to Money Plus Home & Business and I'm experiencing a
problem with the categories. Whenever I try to record a manual deposit,
Money blocks the deposit and states that the category has not been designated
as being for business or personal. However the category list clearly shows
that these transactions are for business. For some reason, the software
fails to recognize the nature of the category. Can anyone suggest a fix?
--
GPBurdell