Takes about 60 seconds -- same as with Money 207.

"JohnA" wrote:

- quote -

So what happens when you perform an online update?

"Rich" <Rich[at]discussions.microsoft.com> wrote in message
news:07F66DB9-F357-4E2A-B8D8-2E4C6CCD94E7[at]microsoft.com...
- quote -

Tools-> Settings-> ProgramSettings and setting the
(GeneralDisplayStartMoneyWithThisPageOpen:Accoun tList
did the trick!

In Tools-> Settings-> HomePageDisplayOptions

I not only had to remove the SpendingTracker module, I also had to remove
VehicleExpenses and SpendingByCategory.

BillsAndDeposits was not a problem so I was able to leave it installed.

Thanks again,
Rich

"Cal Learner-- MVP" wrote:

- quote -

I am not running Vista -- previously stated that it is Windows XP
Professional Tablet PC edition SP2.

I have tried contacting Microsoft Support for Money, but all morning have
been getting the following message: "An unknown application error occurred.
Please try again in a few minutes" after filling out the Support request form.

I have rebooted the computer--no change.

I will try your other suggestions and report back.

Thank you,
Rich
"Cal Learner-- MVP" wrote:

- quote -

In microsoft.public.money, Rich wrote:

- quote -

If you are using Vista, make sure you installed as Administrator by
right-clicking the installer. Also right-click the Money icon and
choose RunAsAdministrator when you first start Money.

I would go to Help-> About, and write down the serial number. You
will use that number when you contact Microsoft via
http://support.microsoft.com/money/

Have you rebooted your computer? If not, I would do so.

I would go to Tools-> Settings-> ProgramSettings and set the
(GeneralDisplayStartMoneyWithThisPageOpen:Accoun tList

That could speed up your starting.

*If* that helps, then go to Tools-> Settings-> HomePageDisplayOptions
and Remove the BillsAndDeposits and SpendingTracker modules. If you
still have a problem when you go to the "home" page, remove all
modules. If the problem goes away, you can add things back until
the crash does not happen. Add back in the other things you want on
the home page. Let us know which was the problem module.



- quote -

Am having the same issue. I just upgraded to Money Plus Deluxe. I had been
using Money 2007 Deluxe. I am running on a computer with Windows XP
Professional Tablet PC edition SP2

I have a somewhat large Money data file (.mny). Running under Money 2007 it
was 32,992KB. Accordingly, I expected that the first time I started Money
Plus it would take a while to convert to the new data structure.

When I started Money plus for the first time, the CPU usage for Money Plus
pegged at 100% (according to the Task Manager). It has now been running for
over 18 hours, with the CPU usage constantly pegged at 100%.

Things are so slow I can run no other applications. I can't learn about
Insights because the system is just crawling. I have tried a level 2
"standard" repair. What else can I do?

Rich

"JohnA" wrote:

- quote -

Hi Scott,

I had the same problem...

To work around, I did the following:

1) Exit from Insights - there appears to be a potential conflict during
updates.
2) Restarted Money letting "Updating your accounts" run for about 30-60
minutes - it does finish eventually.
3) This appears to be related to how many messages were downloaded, how many
unaccepted transactions there are... the next time you download, it won't be
as bad. If you've never performed the "nuke the bills" repair operation,
you might want to consider it.

Let me know what happens...

-- John

"Scott Colestock" <scott[at]nospamreallynone.traceventures.net> wrote in
message news:183A1659-7DDD-4B01-89DF-761A93549C90[at]microsoft.com...
- quote -

In microsoft.public.money, Scott Colestock wrote:

- quote -

I think it might be an IE6-> IE7 thing.


- quote -

That will be good.


- quote -

I'll look for the ssl2 setting. Did this change in money2005-> plus ?

(Everything works fine in 2005)

thanks again - i'll post back with what I find -


"Cal Learner-- MVP" wrote:

- quote -

In microsoft.public.money, Scott Colestock wrote:

- quote -

Regarding the "status in the upper right was 'Updating your
accounts...'. It never quits. " I was thinking that the clean boot
might prevent some blocking software from running.

Now that I think of it, I would first check that the SSL 2 protocol
is enabled. That checkbox may be in
IE Tools-> InternetOptions-> Advanced.




- quote -

Thanks for the reply. Well...I'm not having problems with the mechanics of
installing Plus - it installed just fine, and the old version seemed to
uninstall just fine. And, I'm not experiencing any of the symptoms noted in
the KB article.

Is there something in that article you were thinking of specifically?
thanks again -

scott


"Cal Learner-- MVP" wrote:

- quote -

In microsoft.public.money, Scott Colestock wrote:

- quote -

See if http://support.microsoft.com/kb/827814/en-us helps.

When I fired up Plus, it appeared to convert my file (from 2005) just fine.

After I did an online sync, however, the machine set at 100% cpu consumption
and the status in the upper right was "Updating your accounts...". It never
quits. I've tried:
1) repairing my file prior to doing first online update, as well as killing
msmoney.exe and doing a repair afterward. no dice.
2) canceling online services and establishing them again. no dice.

After multiple attempts, starting with my 2005 file on multiple occasions,
I've finally given up and gone back to 2005.

Any suggestions ?