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  #7  
Old 10-02-2007, 01:24 AM
TreyC
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Default Re: Money Deluxe 2007 and Vista: Incompatible?

Ok I got it to work finally. not sure what I did exactly, might have been the
reboot. Should say that somewhere. Oh well I got mine to work finally hope
the others do to.

"Cal Learner-- MVP" wrote:

- quote -

> In microsoft.public.money, TreyC wrote:
> > OK clarification for my previous statement.
> > > I bought Money 2007 for my XP machine back in January. Works fine on the XP

> > machine even now. when I install on my Vista machine I get a message like the
> > OP. It says "Your sign in information could not be verified. Go online and
> > reenter your sign in information."
> > > I am entering my correct windows live ID. I am trying to use an exhisting

> > account. No it will not let me create a new one either I get the same pop up
> > as stated above. I have tried opening with my current back up from my XP
> > machine and then deleted that and tried as a fresh opening with no accou nt
> > info or back up. (deleted back up from Vista machine)

> .... also, be sure that your version is 16.0.*.1303, and that you
> have rebooted your computer since that update was applied.

  #6  
Old 10-01-2007, 11:38 PM
Cal Learner-- MVP
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Default Re: Money Deluxe 2007 and Vista: Incompatible?

In microsoft.public.money, TreyC wrote:

- quote -

> OK clarification for my previous statement.
> I bought Money 2007 for my XP machine back in January. Works fine on the XP
> machine even now. when I install on my Vista machine I get a message like the
> OP. It says "Your sign in information could not be verified. Go online and
> reenter your sign in information."
> I am entering my correct windows live ID. I am trying to use an exhisting
> account. No it will not let me create a new one either I get the same pop up
> as stated above. I have tried opening with my current back up from my XP
> machine and then deleted that and tried as a fresh opening with no accou nt
> info or back up. (deleted back up from Vista machine)


.... also, be sure that your version is 16.0.*.1303, and that you
have rebooted your computer since that update was applied.

  #5  
Old 10-01-2007, 02:56 PM
Cal Learner-- MVP
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Posts: n/a
Default Re: Money Deluxe 2007 and Vista: Incompatible?

In microsoft.public.money, TreyC wrote:

- quote -

> OK clarification for my previous statement.
> I bought Money 2007 for my XP machine back in January. Works fine on the XP
> machine even now. when I install on my Vista machine I get a message like the
> OP. It says "Your sign in information could not be verified. Go online and
> reenter your sign in information."


Did you go thru all of the steps of
http://support.microsoft.com/kb/891338/en-us ?


- quote -

> I am entering my correct windows live ID. I am trying to use an exhisting
> account. No it will not let me create a new one either I get the same pop up
> as stated above. I have tried opening with my current back up from my XP
> machine and then deleted that and tried as a fresh opening with no accou nt
> info or back up. (deleted back up from Vista machine)


Try creating a new file with File-> New. Don't put a LiveID on the
file by selecting Decline during startup. Does that work?

That working would tend to say the problem is not with the
installation
- quote -

> If M$ going to try to charge me to help with this problem??

Not if you choose the free support via support.microsoft.com/money

Have your serial number from Help-> About to enter as the product ID
during the process.
- quote -

> "TreyC" wrote:
> > I am having the same exact issue. I have run thru the help tips from
> > Microsoft, all the chaging to my security, connection, etc in internet
> > options. I am at a loss as what else to try. Could it be because I am using
> > the program on my XP machine? I just got this Vista machine to replace the XP
> > machine. Any help would be appreciated.
> > > "Cal Learner-- MVP" wrote:
> > > > In microsoft.public.money, Ricardo Mata <Ricardo
> > > Mata[at]discussions.microsoft.com> wrote:
> > > > > > Hi! I just bought an Acer Aspire with Vista Home Premium. I tried to install
> > > > Money Deluxe 2007 and I got an incompatibility message.
> > > > > Money 2007 can only use previous from North America. You did not
> > > state what the message was, so it might be "incompatible version".
> > > > > > > > > > > Money seems to have installed but as soon as I get to the Sign-in page I get
> > > > a message that says my sign-in info is not valid. I checked all the info and
> > > > everything is fine but I still can't sign in. Does anybody know what the
> > > > problem is?
> > > > > > > > Are you trying to create a new file, or use an existing file? If it
> > > is an existing file, see
> > > http://support.microsoft.com/default...b;en-us;891338

> >
  #4  
Old 10-01-2007, 05:36 AM
TreyC
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Posts: n/a
Default Re: Money Deluxe 2007 and Vista: Incompatible?

OK clarification for my previous statement.

I bought Money 2007 for my XP machine back in January. Works fine on the XP
machine even now. when I install on my Vista machine I get a message like the
OP. It says "Your sign in information could not be verified. Go online and
reenter your sign in information."

I am entering my correct windows live ID. I am trying to use an exhisting
account. No it will not let me create a new one either I get the same pop up
as stated above. I have tried opening with my current back up from my XP
machine and then deleted that and tried as a fresh opening with no accou nt
info or back up. (deleted back up from Vista machine)

If M$ going to try to charge me to help with this problem??



"TreyC" wrote:

- quote -

> I am having the same exact issue. I have run thru the help tips from
> Microsoft, all the chaging to my security, connection, etc in internet
> options. I am at a loss as what else to try. Could it be because I am using
> the program on my XP machine? I just got this Vista machine to replace the XP
> machine. Any help would be appreciated.
> "Cal Learner-- MVP" wrote:
> > In microsoft.public.money, Ricardo Mata <Ricardo
> > Mata[at]discussions.microsoft.com> wrote:
> > > > Hi! I just bought an Acer Aspire with Vista Home Premium. I tried to install
> > > Money Deluxe 2007 and I got an incompatibility message.
> > > Money 2007 can only use previous from North America. You did not

> > state what the message was, so it might be "incompatible version".
> > > > > > > Money seems to have installed but as soon as I get to the Sign-in page I get
> > > a message that says my sign-in info is not valid. I checked all the info and
> > > everything is fine but I still can't sign in. Does anybody know what the
> > > problem is?
> > > > > Are you trying to create a new file, or use an existing file? If it

> > is an existing file, see
> > http://support.microsoft.com/default...b;en-us;891338

>
  #3  
Old 10-01-2007, 05:25 AM
TreyC
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Posts: n/a
Default Re: Money Deluxe 2007 and Vista: Incompatible?

I am having the same exact issue. I have run thru the help tips from
Microsoft, all the chaging to my security, connection, etc in internet
options. I am at a loss as what else to try. Could it be because I am using
the program on my XP machine? I just got this Vista machine to replace the XP
machine. Any help would be appreciated.

"Cal Learner-- MVP" wrote:

- quote -

> In microsoft.public.money, Ricardo Mata <Ricardo
> Mata[at]discussions.microsoft.com> wrote:
> > Hi! I just bought an Acer Aspire with Vista Home Premium. I tried to install
> > Money Deluxe 2007 and I got an incompatibility message.

> Money 2007 can only use previous from North America. You did not
> state what the message was, so it might be "incompatible version".
> > > Money seems to have installed but as soon as I get to the Sign-in page I get

> > a message that says my sign-in info is not valid. I checked all the info and
> > everything is fine but I still can't sign in. Does anybody know what the
> > problem is?
> > Are you trying to create a new file, or use an existing file? If it

> is an existing file, see
> http://support.microsoft.com/default...b;en-us;891338

  #2  
Old 08-28-2007, 08:32 PM
Ricardo Mata
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Posts: n/a
Default RE: Money Deluxe 2007 and Vista: Incompatible?

No, Money will not run. As soon as I enter my e-mail address and password it
says they are not valid and shuts down.


  #1  
Old 08-28-2007, 02:33 PM
Cal Learner-- MVP
Guest
 
Posts: n/a
Default Re: Money Deluxe 2007 and Vista: Incompatible?

In microsoft.public.money, Ricardo Mata <Ricardo
Mata[at]discussions.microsoft.com> wrote:

- quote -

> Hi! I just bought an Acer Aspire with Vista Home Premium. I tried to install
> Money Deluxe 2007 and I got an incompatibility message.


Money 2007 can only use previous from North America. You did not
state what the message was, so it might be "incompatible version".


- quote -

> Money seems to have installed but as soon as I get to the Sign-in page I get
> a message that says my sign-in info is not valid. I checked all the info and
> everything is fine but I still can't sign in. Does anybody know what the
> problem is?


Are you trying to create a new file, or use an existing file? If it
is an existing file, see
http://support.microsoft.com/default...b;en-us;891338
 
Old 08-28-2007, 12:28 PM
JerzyMarian
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Posts: n/a
Default RE: Money Deluxe 2007 and Vista: Incompatible?

Can you run MM? I have got VISTA Ultimate 86, 2 GB RAM, Radeon X 1950 Pro
and MM 2007 Delux works exellent.
--
JerzyMarian


"Ricardo Mata" wrote:

- quote -

> Hi! I just bought an Acer Aspire with Vista Home Premium. I tried to install
> Money Deluxe 2007 and I got an incompatibility message.
> Money seems to have installed but as soon as I get to the Sign-in page I get
> a message that says my sign-in info is not valid. I checked all the info and
> everything is fine but I still can't sign in. Does anybody know what the
> problem is?

  #-1  
Old 08-28-2007, 12:20 PM
Ricardo Mata
Guest
 
Posts: n/a
Default Money Deluxe 2007 and Vista: Incompatible?

Hi! I just bought an Acer Aspire with Vista Home Premium. I tried to install
Money Deluxe 2007 and I got an incompatibility message.

Money seems to have installed but as soon as I get to the Sign-in page I get
a message that says my sign-in info is not valid. I checked all the info and
everything is fine but I still can't sign in. Does anybody know what the
problem is?


 

Tags
2007, deluxe, incompatible, money, vista
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