"The e-mail address or password is incorrect" error

#1 08-27-2007, 08:30 PM

I had similar issues and it ended up being that I was signed in to ID in a
browser with a different user etc.

"Tomo Takebe" wrote:

- quote -

> Hello All,
> I have been experiencing a very weird issue where my log in to Money is
> denied using my Windows Live ID for a specific computer profile. Once I
> start Money and type in my ID/password, I get a "The e-mail address or
> password is incorrect" popup after a few seconds of login attempt.
> I can log in using the same .mny file from a different Windows profile
> using the same Live ID and password, and I can still log in offline to
> the file using the ID if I choose offline mode. Logging in to my Live
> account through IE has no problems, and once I log in using offline mode
> I can update accounts and quotes within MSN without problem.
> I have tried various IE security settings and install/reinstalling of
> multiple Money versions, clearing registry "Money" entries and AppData
> entries but the problem doesn't seem to go away.
> I could log on to a different account each time I use money, but I'd
> rather have it work on my domain account which would be a hassle to
> re-create. Has anyone experienced a similar issue before?
> Version: Happens in all Money 2006, 2007 and Plus
> OS: Vista
> Windows Firewall: OFF (through service)
> UAC: Off (tried on, too)
> IE settings: tried low security, disabled fishing filter, disabled
> protected mode, allow all cookies, low privacy mode, added msn.com,
> live.com, passport.com, passport.org, money:// to trusted sites, saved
> log-in info from IE
> Windows Live Signin Assistant: Tried unintalling
> File: I've tried DB repair (no error detected), loading from backup,
> removing and adding Live ID from a different computer, etc. I don't
> think it's the file itself since offline login works fine. I've also
> tried associating a different Live ID, but no success.
> Works if:
> - offline mode
> - If I switch to a different windows profile on same computer
> - different computer using same domain account

08-27-2007, 12:53 PM

On Aug 25, 11:38 pm, Tomo Takebe <to...[at]tomonet.net> wrote:
- quote -

> Hello All,
> I have been experiencing a very weird issue where my log in to Money is
> denied using my Windows Live ID for a specific computer profile. Once I
> start Money and type in my ID/password, I get a "The e-mail address or
> password is incorrect" popup after a few seconds of login attempt.
> I can log in using the same .mny file from a different Windows profile
> using the same Live ID and password, and I can still log in offline to
> the file using the ID if I choose offline mode. Logging in to my Live
> account through IE has no problems, and once I log in using offline mode
> I can update accounts and quotes within MSN without problem.
> I have tried various IE security settings and install/reinstalling of
> multiple Money versions, clearing registry "Money" entries and AppData
> entries but the problem doesn't seem to go away.
> I could log on to a different account each time I use money, but I'd
> rather have it work on my domain account which would be a hassle to
> re-create. Has anyone experienced a similar issue before?
> Version: Happens in all Money 2006, 2007 and Plus
> OS: Vista
> Windows Firewall: OFF (through service)
> UAC: Off (tried on, too)
> IE settings: tried low security, disabled fishing filter, disabled
> protected mode, allow all cookies, low privacy mode, added msn.com,
> live.com, passport.com, passport.org, money:// to trusted sites, saved
> log-in info from IE
> Windows Live Signin Assistant: Tried unintalling
> File: I've tried DB repair (no error detected), loading from backup,
> removing and adding Live ID from a different computer, etc. I don't
> think it's the file itself since offline login works fine. I've also
> tried associating a different Live ID, but no success.
> Works if:
> - offline mode
> - If I switch to a different windows profile on same computer
> - different computer using same domain account

This happens to me - and I know I"m not entering information
incorrectly as my password and liveID are saved. However, sometimes
when I try to login it will say my password/etc. is incorrect.

I've been able to work around it by just waiting another minute and
trying to log in again. Usually after 1 or 2 tries it will work. Must
just be an authentication problem on their end.

#-1 08-26-2007, 03:38 AM

Hello All,

I have been experiencing a very weird issue where my log in to Money is
denied using my Windows Live ID for a specific computer profile. Once I
start Money and type in my ID/password, I get a "The e-mail address or
password is incorrect" popup after a few seconds of login attempt.

I can log in using the same .mny file from a different Windows profile
using the same Live ID and password, and I can still log in offline to
the file using the ID if I choose offline mode. Logging in to my Live
account through IE has no problems, and once I log in using offline mode
I can update accounts and quotes within MSN without problem.

I have tried various IE security settings and install/reinstalling of
multiple Money versions, clearing registry "Money" entries and AppData
entries but the problem doesn't seem to go away.

I could log on to a different account each time I use money, but I'd
rather have it work on my domain account which would be a hassle to
re-create. Has anyone experienced a similar issue before?

Version: Happens in all Money 2006, 2007 and Plus
OS: Vista
Windows Firewall: OFF (through service)
UAC: Off (tried on, too)
IE settings: tried low security, disabled fishing filter, disabled
protected mode, allow all cookies, low privacy mode, added msn.com,
live.com, passport.com, passport.org, money:// to trusted sites, saved
log-in info from IE
Windows Live Signin Assistant: Tried unintalling
File: I've tried DB repair (no error detected), loading from backup,
removing and adding Live ID from a different computer, etc. I don't
think it's the file itself since offline login works fine. I've also
tried associating a different Live ID, but no success.

Works if:
- offline mode
- If I switch to a different windows profile on same computer
- different computer using same domain account

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