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  #4  
Old 09-28-2007, 02:03 AM
Sergei G
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Posts: n/a
Default Re: Money Plus Deluxe Trial Crashes on startup


"Maaz Mansori" wrote:

- quote -

> Thanks. I excluded Money and Insights from DEP and now they work.

I had the same issue. Money 2008 would fail on startup. Added to DEP exclude
list and it all works now. It took me a while to identify DEP as a problem.

Why can't installer add MS software to DEP exclusion list?
  #3  
Old 08-22-2007, 04:02 PM
Adam S.
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Default RE: Money Plus Deluxe Trial Crashes on startup

I'm having a similar issue except my process doesn't crash. It just hangs
when viewed from task manager and I never make it to the "welcome" screen.
About 5 MB of data is loaded into memory and then nothing else. I'm
running on XP, and I've installed Money 2007 without any issues. I've tried
the DEP suggestion, but there was no difference. This is occurring with both
the Deluxe trial version and Home & Small Business version. Any ideas?

"Maaz Mansori" wrote:

- quote -

> I previously ran Money 2007 Premium with no problem. I installed Money
> (2008) Plus Deluxe Trial and upon launching either Money Plus or Insights,
> it crashes. I restarted the computer, uninstalled and reinstalled Money Plus
> Deluxe Trial but it still crashes upon launch. During the first
> installation, I let it uninstall Money 2007.
> I'm using Windows Vista Home Premium. Below is the error report. If the
> problem is specific to the trial, I can wait to buy the boxed retail
> version. If anyone has any ideas on why it is crashes, please let me know.
> Product
> Microsoft Money
> Problem
> Stopped working
> Date
> 8/12/2007 7:06 PM
> Status
> Report Sent
> Problem signature
> Problem Event Name: APPCRASH
> Application Name: msmoney.exe
> Application Version: 17.0.0.724
> Application Timestamp: 46a6d80b
> Fault Module Name: StackHash_d77c
> Fault Module Version: 0.0.0.0
> Fault Module Timestamp: 00000000
> Exception Code: c0000096
> Exception Offset: 016a3aa8
> OS Version: 6.0.6000.2.0.0.768.3
> Locale ID: 1033
> Additional Information 1: d77c
> Additional Information 2: b5a408ef999631019963563c36013bfe
> Additional Information 3: dac2
> Additional Information 4: 30ba122b423f06c7bdea2ab2fcbed74d
> Files that help describe the problem (some files may no longer be available)
> Version.txt
> AppCompat.txt
> minidump.mdmp
> Extra information about the problem
> Bucket ID: 485787454

  #2  
Old 08-13-2007, 03:14 PM
Dick Watson
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Posts: n/a
Default Re: Money Plus Deluxe Trial Crashes on startup

Great question the answer to which we'll probably never know.

"Maaz Mansori" <maaz[at]msn.com> wrote in message
news:BA8137B2-1913-4681-8D30-A3FD2501E542[at]microsoft.com...
- quote -

> Thanks. I excluded Money and Insights from DEP and now they work. Why all
> my non-Microsoft software and even Money 2007 works fine with DEP but not
> Money 2008 Plus I'm not sure.



  #1  
Old 08-13-2007, 01:31 PM
Maaz Mansori
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Posts: n/a
Default Re: Money Plus Deluxe Trial Crashes on startup

Thanks. I excluded Money and Insights from DEP and now they work. Why all my
non-Microsoft software and even Money 2007 works fine with DEP but not Money
2008 Plus I'm not sure.

Maaz

"Dick Watson" <littlegreengecko[at]mind-enufalready-spring.com> wrote in
message news:uMdFh0U3HHA.748[at]TK2MSFTNGP04.phx.gbl...
- quote -

> Do you have DEP turned on for all apps? Try turning it off for all but
> Windows.
> "Maaz Mansori" <maaz[at]msn.com> wrote in message
> news:5AF6EFDE-B3F1-4280-9E34-2A6563AABA0F[at]microsoft.com...
> > I previously ran Money 2007 Premium with no problem. I installed Money
> > (2008) Plus Deluxe Trial and upon launching either Money Plus or
> > Insights,
> > it crashes. I restarted the computer, uninstalled and reinstalled Money
> > Plus
> > Deluxe Trial but it still crashes upon launch. During the first
> > installation, I let it uninstall Money 2007.
> > > I'm using Windows Vista Home Premium. Below is the error report. If the

> > problem is specific to the trial, I can wait to buy the boxed retail
> > version. If anyone has any ideas on why it is crashes, please let me
> > know.
> > > Product

> > Microsoft Money
> > > Problem

> > Stopped working
> > > Date
> > > > 8/12/2007 7:06 PM
> > > Status

> > Report Sent
> > > Problem signature

> > Problem Event Name: APPCRASH
> > Application Name: msmoney.exe
> > Application Version: 17.0.0.724
> > Application Timestamp: 46a6d80b
> > Fault Module Name: StackHash_d77c
> > Fault Module Version: 0.0.0.0
> > Fault Module Timestamp: 00000000
> > Exception Code: c0000096
> > Exception Offset: 016a3aa8
> > OS Version: 6.0.6000.2.0.0.768.3
> > Locale ID: 1033
> > Additional Information 1: d77c
> > Additional Information 2: b5a408ef999631019963563c36013bfe
> > Additional Information 3: dac2
> > Additional Information 4: 30ba122b423f06c7bdea2ab2fcbed74d
> > > Files that help describe the problem (some files may no longer be

> > available)
> > Version.txt
> > AppCompat.txt
> > minidump.mdmp
> > > Extra information about the problem

> > Bucket ID: 485787454

>

 
Old 08-13-2007, 01:56 AM
Dick Watson
Guest
 
Posts: n/a
Default Re: Money Plus Deluxe Trial Crashes on startup

Do you have DEP turned on for all apps? Try turning it off for all but
Windows.

"Maaz Mansori" <maaz[at]msn.com> wrote in message
news:5AF6EFDE-B3F1-4280-9E34-2A6563AABA0F[at]microsoft.com...
- quote -

> I previously ran Money 2007 Premium with no problem. I installed Money
> (2008) Plus Deluxe Trial and upon launching either Money Plus or Insights,
> it crashes. I restarted the computer, uninstalled and reinstalled Money
> Plus
> Deluxe Trial but it still crashes upon launch. During the first
> installation, I let it uninstall Money 2007.
> I'm using Windows Vista Home Premium. Below is the error report. If the
> problem is specific to the trial, I can wait to buy the boxed retail
> version. If anyone has any ideas on why it is crashes, please let me know.
> Product
> Microsoft Money
> Problem
> Stopped working
> Date
> 8/12/2007 7:06 PM
> Status
> Report Sent
> Problem signature
> Problem Event Name: APPCRASH
> Application Name: msmoney.exe
> Application Version: 17.0.0.724
> Application Timestamp: 46a6d80b
> Fault Module Name: StackHash_d77c
> Fault Module Version: 0.0.0.0
> Fault Module Timestamp: 00000000
> Exception Code: c0000096
> Exception Offset: 016a3aa8
> OS Version: 6.0.6000.2.0.0.768.3
> Locale ID: 1033
> Additional Information 1: d77c
> Additional Information 2: b5a408ef999631019963563c36013bfe
> Additional Information 3: dac2
> Additional Information 4: 30ba122b423f06c7bdea2ab2fcbed74d
> Files that help describe the problem (some files may no longer be
> available)
> Version.txt
> AppCompat.txt
> minidump.mdmp
> Extra information about the problem
> Bucket ID: 485787454



  #-1  
Old 08-12-2007, 11:30 PM
Maaz Mansori
Guest
 
Posts: n/a
Default Money Plus Deluxe Trial Crashes on startup

I previously ran Money 2007 Premium with no problem. I installed Money
(2008) Plus Deluxe Trial and upon launching either Money Plus or Insights,
it crashes. I restarted the computer, uninstalled and reinstalled Money Plus
Deluxe Trial but it still crashes upon launch. During the first
installation, I let it uninstall Money 2007.

I'm using Windows Vista Home Premium. Below is the error report. If the
problem is specific to the trial, I can wait to buy the boxed retail
version. If anyone has any ideas on why it is crashes, please let me know.

Product
Microsoft Money

Problem
Stopped working

Date


8/12/2007 7:06 PM

Status
Report Sent

Problem signature
Problem Event Name: APPCRASH
Application Name: msmoney.exe
Application Version: 17.0.0.724
Application Timestamp: 46a6d80b
Fault Module Name: StackHash_d77c
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000096
Exception Offset: 016a3aa8
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033
Additional Information 1: d77c
Additional Information 2: b5a408ef999631019963563c36013bfe
Additional Information 3: dac2
Additional Information 4: 30ba122b423f06c7bdea2ab2fcbed74d

Files that help describe the problem (some files may no longer be available)
Version.txt
AppCompat.txt
minidump.mdmp

Extra information about the problem
Bucket ID: 485787454

 

Tags
crashes, deluxe, money, startup, trial
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