I have been having this problem ever since the July update. It has made
Money unusable with regard to downloading transactions.

I spoke to MS support. They had me create a test file, which I did... same
result. The person assisting me indicated they thought the problem was with
a company that provides MS banking information for certain banks (Yodlee,
maybe?), and therefore MS couldn't do anything (I gather that MS changed
third-party information providers during the July update).

The only option given me was to sign up for the direct access at about
$4/month from Wells Fargo. The support person wasn't sure that would fix it,
however. Frankly, I'm ticked off because I abaondoned Quicken for Money. I
liked the way downloads and the account registers worked a little better.
Then along came MS and essentially broke it, and says they can't fix it. Now
I'm stuck, unless I want to shell out for the current Quicken, or give Wells
Fargo $4 a month to maybe fix the issue.


"Cal Learner-- MVP" wrote:

- quote -

In microsoft.public.money, Scott wrote:

- quote -

Creating a new test file with a new name is not tedious. There would
be no need to put any accounts in it except that one you are
testing.


- quote -

The same thing has happened to me. I also use Wells Fargo and after the mid
July update I am getting pending transactions along with some duplicate
transactions. I called Microsoft and they said Wells Fargo was having some
download issues. They also said that Wells Fargo has stopped using a third
party service that feeds statement information. I called Wells Fargo and
they said that Microsoft stopped allowing transactions to come through MS
Live except only on a limited bases for some people (?? did not make a lot of
sense ??). She said that signing up with Wells for the online banking at
3.95 / mo. might resolve the issue but not for sure...

Also both of them recommended that I create a new ms money file and start
all over to see if the new file would have the same problem. I have not
tried this yet as it seems like a huge effort to move to a new file, import
old transactions and recreate all of my accounts. The Wells checking account
is the only account with this issue.

If anyone has made it through this issue alive please advise.... Thank you

--
- Scott


"J Morgan" wrote:

- quote -

Ever since the update last week i'm having issues downloading my account from
wells fargo. i have set money up to download transactions again.... But......

Prior to the update, money would only download transactions that have
cleared, not ones that are still listed as 'pending'. i was able to then
list the pendings in my account register and this would show me an accurate
available balance. Now, money is downloading pending transactions as soon as
they arrive, but if a charge is listed as pending for multiple days(which
happens a lot) money will download this multiple times, and i am not able to
show an accurate account balance. Any help/ideas would be greatly
appreciated.