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  #3  
Old 08-06-2007, 01:04 AM
Jamie
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Posts: n/a
Default Re: Can't figure out how to stop M07 hang-ups

My Money data file is in my Documents folder, not Program Files. Good
suggestion though.

Before I reported the issue, I checked for the latest service pack and all.
It is build 1303. It wasn't entirely easy to find what should be the
current release. It'd be really great if there were a "Check for Updates"
option, but I suppose that goes against the whole MS automatic update thing
(which, by the way, is enabled on my machine).

I'm not entirely confident of the outcome yet, but I believe the bill
removal helps. Will update once I've used it long enough to say for sure.
Of course, I still have to recreate the bills. Not real happy about the
work to do that, but that's life. If there's a way to export clean bill
setup data and reimport, someone please let me know.

Thanks for the help.



"Cal Learner-- MVP" <via_newsgroup[at]please.tnx> wrote in message
news:96p7b3dpeosg26s6kjch8ienbbiovinu8n[at]4ax.com...
- quote -

> In microsoft.public.money, Jamie wrote:
> > I've had similar trouble since upgrading to Money 2007 Premium from Money
> > 2005 Deluxe. Money hangs when I go to unmatch a downloaded transaction.
> > It
> > occurs when I click OK on the window. Check Task Manager and it's
> > consuming
> > 85+ percent of the CPU. I've let it sit for 10 minutes just to see if
> > maybe
> > it was just running poorly on Vista. Interestingly, I don't see it doing
> > a
> > lot of file I-O when the CPU utilization is high. Kill and restart Money
> > and the transaction has been unmatched. If it's file corruption, it seems
> > very odd that this would complete successfully.
> > > I also upgraded to Vista Ultimate 32-bit at the same time, so I haven't

> > been
> > entirely sure if the issue is Money 2007, Money 2007 on Vista, or Vista.
> > Money is the only application I have that locks up with Vista.
> > > MS told me the same thing. Do the file repair, blah, blah. No help.
> > > I am also now seeing this when I attempt to balance an account.
> > > My next option is to do like you--start from scratch with a new Money

> > file.
> > I really hate to do this because it'll take a lot of time and I'll lose
> > the
> > history. It sounds like it might not work.

> Be sure that your Money and backup files are moved to a spot that
> you will have full privileges to, such as Documents/MyDocuments.
> If they are in a place like ProgramFiles, Vista will create an
> impermanent copy of the file for the user to use, unless the user
> explicitly right-clicks at launch and choose RunAsAdministrator
> that time.
> Check that the SSL2 protocol is enabled. That checkbox is in
> IE Tools-> InternetOptions-> Advanced.
> Right-click the Money icon and choose RunAsAdmistrator to let
> updates happen. Then reboot the computer. Check that the Money
> 2007 version is 16.0.*.1303.
> ... or was that part of blah, blah?
> Also, as an experiment, try making a copy of your file under another
> name. Open that file, and try the File-> Repair-> RemoveAllBillsData.
> If you find that makes a big difference, there are ways to assist
> re-creating the bills if you do it again. The first time with the
> test copy can just be a test to see if the speedup is worth doing it
> for real.


  #2  
Old 08-04-2007, 02:35 AM
Cal Learner-- MVP
Guest
 
Posts: n/a
Default Re: Can't figure out how to stop M07 hang-ups

In microsoft.public.money, Jamie wrote:

- quote -

> I've had similar trouble since upgrading to Money 2007 Premium from Money
> 2005 Deluxe. Money hangs when I go to unmatch a downloaded transaction. It
> occurs when I click OK on the window. Check Task Manager and it's consuming
> 85+ percent of the CPU. I've let it sit for 10 minutes just to see if maybe
> it was just running poorly on Vista. Interestingly, I don't see it doing a
> lot of file I-O when the CPU utilization is high. Kill and restart Money
> and the transaction has been unmatched. If it's file corruption, it seems
> very odd that this would complete successfully.
> I also upgraded to Vista Ultimate 32-bit at the same time, so I haven't been
> entirely sure if the issue is Money 2007, Money 2007 on Vista, or Vista.
> Money is the only application I have that locks up with Vista.
> MS told me the same thing. Do the file repair, blah, blah. No help.
> I am also now seeing this when I attempt to balance an account.
> My next option is to do like you--start from scratch with a new Money file.
> I really hate to do this because it'll take a lot of time and I'll lose the
> history. It sounds like it might not work.


Be sure that your Money and backup files are moved to a spot that
you will have full privileges to, such as Documents/MyDocuments.
If they are in a place like ProgramFiles, Vista will create an
impermanent copy of the file for the user to use, unless the user
explicitly right-clicks at launch and choose RunAsAdministrator
that time.

Check that the SSL2 protocol is enabled. That checkbox is in
IE Tools-> InternetOptions-> Advanced.

Right-click the Money icon and choose RunAsAdmistrator to let
updates happen. Then reboot the computer. Check that the Money
2007 version is 16.0.*.1303.

.... or was that part of blah, blah?

Also, as an experiment, try making a copy of your file under another
name. Open that file, and try the File-> Repair-> RemoveAllBillsData.
If you find that makes a big difference, there are ways to assist
re-creating the bills if you do it again. The first time with the
test copy can just be a test to see if the speedup is worth doing it
for real.




  #1  
Old 08-04-2007, 01:03 AM
Jamie
Guest
 
Posts: n/a
Default Re: Can't figure out how to stop M07 hang-ups

I've had similar trouble since upgrading to Money 2007 Premium from Money
2005 Deluxe. Money hangs when I go to unmatch a downloaded transaction. It
occurs when I click OK on the window. Check Task Manager and it's consuming
85+ percent of the CPU. I've let it sit for 10 minutes just to see if maybe
it was just running poorly on Vista. Interestingly, I don't see it doing a
lot of file I-O when the CPU utilization is high. Kill and restart Money
and the transaction has been unmatched. If it's file corruption, it seems
very odd that this would complete successfully.

I also upgraded to Vista Ultimate 32-bit at the same time, so I haven't been
entirely sure if the issue is Money 2007, Money 2007 on Vista, or Vista.
Money is the only application I have that locks up with Vista.

MS told me the same thing. Do the file repair, blah, blah. No help.

I am also now seeing this when I attempt to balance an account.

My next option is to do like you--start from scratch with a new Money file.
I really hate to do this because it'll take a lot of time and I'll lose the
history. It sounds like it might not work.

Hope someone else has the answer or MS will acknowledge the issue and
correct it.



"Hart" <cahart[at]bellsouth.net> wrote in message
news:OBwUeI60HHA.728[at]TK2MSFTNGP05.phx.gbl...
- quote -

> I am still having troubles with Money 2007 hanging up every time I have to
> change a downloaded transaction to unmatch it or any time I have to get
> into the scheduled bills. I have done the "remove bills data" and quick
> fix and standard repairs and it will work okay for a little while but then
> start doing it all over again. I need to be able to see which bills are
> scheduled and coming up or what good does this program do me? I have even
> started all over with a brand new money file because the Microsoft guy gave
> me this huge list of things to do from the KB article:
> http://support.microsoft.com/kb/178830/en-us and it was frankly easier to
> just start over. Plus, doing these steps made my backup file size HUGE
> before I even had all the accounts entered.
> I am starting to HATE this money program. My new computer will just have
> quicken, as far as I am concerned right now. I am so frustrated.
> Has anyone learned anything that may help me with this problem?
> Thanks, Amy


 
Old 08-02-2007, 02:24 AM
Retired Coal Miner
Guest
 
Posts: n/a
Default Re: Can't figure out how to stop M07 hang-ups

I've been casually lurking for a while on here, I'm using on a three-year-old
version of Money, so I might be a little rusty on troubleshoting issues. But
that KB article only references importing and exporting accounts. I'd try the
money file repair utilty: http://support.microsoft.com/kb/902466/en-us

And I'm sure it tells you this somewhere in the KB write up, but make a safe
backup copy before you start. Report back if this doesn't fix your problems.
  #-1  
Old 07-31-2007, 06:45 PM
Hart
Guest
 
Posts: n/a
Default Can't figure out how to stop M07 hang-ups

I am still having troubles with Money 2007 hanging up every time I have to
change a downloaded transaction to unmatch it or any time I have to get into
the scheduled bills. I have done the "remove bills data" and quick fix and
standard repairs and it will work okay for a little while but then start
doing it all over again. I need to be able to see which bills are scheduled
and coming up or what good does this program do me? I have even started all
over with a brand new money file because the Microsoft guy gave me this huge
list of things to do from the KB article:
http://support.microsoft.com/kb/178830/en-us and it was frankly easier to
just start over. Plus, doing these steps made my backup file size HUGE
before I even had all the accounts entered.

I am starting to HATE this money program. My new computer will just have
quicken, as far as I am concerned right now. I am so frustrated.

Has anyone learned anything that may help me with this problem?

Thanks, Amy


 

Tags
figure, hangups, m07, stop
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