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#19
10-06-2007, 10:24 PM
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 Re: Problem Downloading Account Info - Post-Security Upgrade "Cindy Conover" wrote: - quote - > Steve, > I am an idiot. I got it to work. I wonder if by accident I chose Cap One > Banking the first time. Go to your account list in Money. On the left hand > side of the page, use that add account toggle. That is the way I tried and > it went through right away. Let me know if you get it to work. > Cindy > "Steve2526" <Steve2526[at]discussions.microsoft.com> wrote in message > news:C8AF9E67-5413-44D6-875C-1ADC7A2D2364[at]microsoft.com... > > I believe Capital One uses Yodlee. As I stated earlier, I had no problem > > updating my account, but my wife's will not update. > > > When I attempted to update it in MoneyCentral, I received this error > > message: > > > We're sorry but we were unable to complete the action you were performing > > due to technical problems. If you continue to encounter this message > > please > > use the link below to technical support. > > > The account listing in MoneyCentral shows "update unsuccessful", just like > > in Money. > > > > "Cal Learner-- MVP" wrote: > > > > In microsoft.public.money, Cindy Conover wrote: > > > > > > That is your problem, Capital One no longer supports credit card > > > > downloads > > > > in Money. You can download banking and loan accounts. I found the info > > > > on > > > > the Capital One web site but I can not remember where exactly. > > > > > I don't use Capital One, but I think it is supposed to be supported > > > for download into Microsoft Money via Yodlee. > > > http://www.microsoft.com/money/bankD...=131317&type=0 > > > > > I expect Capital One is not directly supporting that themselves. > > > > > Many credit cards do support direct direct (OFX) downloads into > > > Microsoft Money. > > > > > > > > > Cindy > > > > > > > "Cal Learner-- MVP" <via_newsgroup[at]please.tnx> wrote in message > > > > news:dc1qa31hqv4rbr283plt0p0epfss8oaoel[at]4ax.com... > > > > > In microsoft.public.money, Steve2526 wrote: > > > > > > > > > > The FI is Capital One -- it uses a third party provider > > > > > > > > > Somebody may have knowledge of how Capital One credit card has been > > > > > downloading. > > > > > > > > > In > > > > > http://articles.moneycentral.msn.com...orkstatus.aspx > > > > > there is an item that says > > > > > ================================================== =========== > > > > > Check the status of an account in MSN Money > > > > > > > > > > > > > To check the status of an account that you currently track in MSN > > > > > Money's My Accounts, go to the Account Status page. > > > > > <https://moneycentral.msn.com/banking/accounts/pss/accounts.asp> > > > > > > > > Sign in using the same Passport Network credentials that you use for > > > > > My Accounts. > > > > > > > > > The status provided for each account includes: > > > > > > > > > Date and time of the last update > > > > > Number of transactions > > > > > An option to change your bank or brokerage sign-in information, if > > > > > needed > > > > > Error codes > > > > > > > > > ================================================== ==================== > > > > > I would try that to see if the account shows as set up there. > > > > > > > > > http://support.microsoft.com/kb/904336/en-us tells about error > > > > > codes. > > > > > > > > > > > > > > > > > > > > > > > "Cal Learner-- MVP" wrote: > > > > > > > > > > > > In microsoft.public.money, Steve2526 wrote: > > > > > > > > > > > > > > Yes, I can log into the account via the company website > > > > > > > > > > > > > .... and does the > > > > > > > http://www.microsoft.com/money/banko...dProvidersOnly > > > > > > > description for your wife's unnamed FI use the term "third party" > > > > > > > or "web" or neither? > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > "Cal Learner-- MVP" wrote: > > > > > > > > > > > > > > > > In microsoft.public.money, Steve2526 wrote: > > > > > > > > > > > > > > > > > > It is listed. The two other accounts with the institution > > > > > > > > > > updated > > > > > > > > > > with no > > > > > > > > > > problem, however, the error continues for my wife's account. > > > > > > > > > > > > > > > > > .... > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > "Cal Learner-- MVP" wrote: > > > > > > > > > > > > > > > > > > > > In microsoft.public.money, Steve2526 wrote: > > > > > > > > > > > > > > > > > > > > > > After the recent security upgrade to Money, I was required to > > > > > > > > > > > > setup all of > > > > > > > > > > > > our banking and credit card accounts. I am having a problem > > > > > > > > > > > > with > > > > > > > > > > > > one credit > > > > > > > > > > > > card account that continually returns a call summary: > > > > > > > > > > > > "Microsoft > > > > > > > > > > > > money could > > > > > > > > > > > > not receive information from your bank or brokerage. Please > > > > > > > > > > > > set > > > > > > > > > > > > up this > > > > > > > > > > > > account again." > > > > > > > > > > > > > > > > > > > > > > > I have reset the password for the account, cleared cookies > > > > > > > > > > > > and > > > > > > > > > > > > temporary > > > > > > > > > > > > internet files in my browsers and have done a quick repair on > > > > > > > > > > > > Money, but the > > > > > > > > > > > > error persists. > > > > > > > > > > > > > > > > > > > > > Are you able to log into the account via their web site? > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > I have two other accounts at the same institution, which > > > > > > > > > > > > updated > > > > > > > > > > > > without > > > > > > > > > > > > problems. > > > > > > > > > > > > > > > > > > > > > > > The tech support people at the CC company were unable to > > > > > > > > > > > > resolve > > > > > > > > > > > > the issue > > > > > > > > > > > > as well. > > > > > > > > > > > > > > > > > > > > > When you look at > > > > > > > > > > > http://www.microsoft.com/money/banko...dProvidersOnly > > > > > > > > > > > for your provider, is that credit card listed? And if so, does > > > > > > > > > > > the > > > > > > > > > > > description use the term "third party" or "web" or not. > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > |
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#18
10-06-2007, 10:23 PM
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| Re: Problem Downloading Account Info - Post-Security Upgrade "Cal Learner-- MVP" wrote: - quote - > In microsoft.public.money, Steve2526 wrote: > > The FI is Capital One -- it uses a third party provider > Somebody may have knowledge of how Capital One credit card has been > downloading. > In > http://articles.moneycentral.msn.com...orkstatus.aspx > there is an item that says > ================================================== =========== > Check the status of an account in MSN Money > To check the status of an account that you currently track in MSN > Money's My Accounts, go to the Account Status page. > <https://moneycentral.msn.com/banking/accounts/pss/accounts.asp> Sign in using the same Passport Network credentials that you use for > My Accounts. > The status provided for each account includes: > Date and time of the last update > Number of transactions > An option to change your bank or brokerage sign-in information, if > needed > Error codes > ================================================== ==================== > I would try that to see if the account shows as set up there. > http://support.microsoft.com/kb/904336/en-us tells about error > codes. > > > "Cal Learner-- MVP" wrote: > > > > In microsoft.public.money, Steve2526 wrote: > > > > > > Yes, I can log into the account via the company website > > > > > .... and does the > > > http://www.microsoft.com/money/banko...dProvidersOnly > > > description for your wife's unnamed FI use the term "third party" > > > or "web" or neither? > > > > > > > > > > > > > "Cal Learner-- MVP" wrote: > > > > > > > > In microsoft.public.money, Steve2526 wrote: > > > > > > > > > > It is listed. The two other accounts with the institution updated with no > > > > > > problem, however, the error continues for my wife's account. > > > > > > > > > .... > > > > > > > > > > > > > > > > > > > "Cal Learner-- MVP" wrote: > > > > > > > > > > > > In microsoft.public.money, Steve2526 wrote: > > > > > > > > > > > > > > After the recent security upgrade to Money, I was required to setup all of > > > > > > > > our banking and credit card accounts. I am having a problem with one credit > > > > > > > > card account that continually returns a call summary: "Microsoft money could > > > > > > > > not receive information from your bank or brokerage. Please set up this > > > > > > > > account again." > > > > > > > > > > > > > > > I have reset the password for the account, cleared cookies and temporary > > > > > > > > internet files in my browsers and have done a quick repair on Money, but the > > > > > > > > error persists. > > > > > > > > > > > > > Are you able to log into the account via their web site? > > > > > > > > > > > > > > > > > > > > > I have two other accounts at the same institution, which updated without > > > > > > > > problems. > > > > > > > > > > > > > > > The tech support people at the CC company were unable to resolve the issue > > > > > > > > as well. > > > > > > > > > > > > > When you look at > > > > > > > http://www.microsoft.com/money/banko...dProvidersOnly > > > > > > > for your provider, is that credit card listed? And if so, does the > > > > > > > description use the term "third party" or "web" or not. > > > > > > > > > > > > > > > > > > |
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#17
10-06-2007, 10:21 PM
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| Re: Problem Downloading Account Info - Post-Security Upgrade "Cal Learner-- MVP" wrote: - quote - > In microsoft.public.money, Steve2526 wrote: > > It is listed. The two other accounts with the institution updated with no > > problem, however, the error continues for my wife's account. > .... > > > "Cal Learner-- MVP" wrote: > > > > In microsoft.public.money, Steve2526 wrote: > > > > > > After the recent security upgrade to Money, I was required to setup all of > > > > our banking and credit card accounts. I am having a problem with one credit > > > > card account that continually returns a call summary: "Microsoft money could > > > > not receive information from your bank or brokerage. Please set up this > > > > account again." > > > > > > > I have reset the password for the account, cleared cookies and temporary > > > > internet files in my browsers and have done a quick repair on Money, but the > > > > error persists. > > > > > Are you able to log into the account via their web site? > > > > > > > > > I have two other accounts at the same institution, which updated without > > > > problems. > > > > > > > The tech support people at the CC company were unable to resolve the issue > > > > as well. > > > > > When you look at > > > http://www.microsoft.com/money/banko...dProvidersOnly > > > for your provider, is that credit card listed? And if so, does the > > > description use the term "third party" or "web" or not. > > > > |
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#16
10-06-2007, 10:17 PM
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| RE: Problem Downloading Account Info - Post-Security Upgrade "Steve2526" wrote: - quote - > After the recent security upgrade to Money, I was required to setup all of > our banking and credit card accounts. I am having a problem with one credit > card account that continually returns a call summary: "Microsoft money could > not receive information from your bank or brokerage. Please set up this > account again." > I have reset the password for the account, cleared cookies and temporary > internet files in my browsers and have done a quick repair on Money, but the > error persists. > I have two other accounts at the same institution, which updated without > problems. > The tech support people at the CC company were unable to resolve the issue > as well. |
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#15
08-23-2007, 08:36 PM
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| Re: Problem Downloading Account Info - Post-Security Upgrade I too have been having this exact same problem. However, when I went into Money and setup a new account, chose Capital One as the institution and credit card as the account type, I got the following error: "Account setup is temporarily unavailable. Please try again later." Can't seem to get past this. any ideas?? "Steve2526" wrote: - quote - > Cindy: > I set up the new account this morning and it worked -- everything is fixed. > Thanks to you and Carl for the help! > "Cindy Conover" wrote: > > Steve, > > > I am an idiot. I got it to work. I wonder if by accident I chose Cap One > > Banking the first time. Go to your account list in Money. On the left hand > > side of the page, use that add account toggle. That is the way I tried and > > it went through right away. Let me know if you get it to work. > > > Cindy > > "Steve2526" <Steve2526[at]discussions.microsoft.com> wrote in message > > news:C8AF9E67-5413-44D6-875C-1ADC7A2D2364[at]microsoft.com... > > > I believe Capital One uses Yodlee. As I stated earlier, I had no problem > > > updating my account, but my wife's will not update. > > > > > When I attempted to update it in MoneyCentral, I received this error > > > message: > > > > > We're sorry but we were unable to complete the action you were performing > > > due to technical problems. If you continue to encounter this message > > > please > > > use the link below to technical support. > > > > > The account listing in MoneyCentral shows "update unsuccessful", just like > > > in Money. > > > > > > > "Cal Learner-- MVP" wrote: > > > > > > In microsoft.public.money, Cindy Conover wrote: > > > > > > > > That is your problem, Capital One no longer supports credit card > > > > > downloads > > > > > in Money. You can download banking and loan accounts. I found the info > > > > > on > > > > > the Capital One web site but I can not remember where exactly. > > > > > > > I don't use Capital One, but I think it is supposed to be supported > > > > for download into Microsoft Money via Yodlee. > > > > http://www.microsoft.com/money/bankD...=131317&type=0 > > > > > > > I expect Capital One is not directly supporting that themselves. > > > > > > > Many credit cards do support direct direct (OFX) downloads into > > > > Microsoft Money. > > > > > > > > > > > > Cindy > > > > > > > > > "Cal Learner-- MVP" <via_newsgroup[at]please.tnx> wrote in message > > > > > news:dc1qa31hqv4rbr283plt0p0epfss8oaoel[at]4ax.com... > > > > > > In microsoft.public.money, Steve2526 wrote: > > > > > > > > > > > > The FI is Capital One -- it uses a third party provider > > > > > > > > > > > Somebody may have knowledge of how Capital One credit card has been > > > > > > downloading. > > > > > > > > > > > In > > > > > > http://articles.moneycentral.msn.com...orkstatus.aspx > > > > > > there is an item that says > > > > > > ================================================== =========== > > > > > > Check the status of an account in MSN Money > > > > > > > > > > > > > > > > To check the status of an account that you currently track in MSN > > > > > > Money's My Accounts, go to the Account Status page. > > > > > > <https://moneycentral.msn.com/banking/accounts/pss/accounts.asp> > > > > > > > > > > Sign in using the same Passport Network credentials that you use for > > > > > > My Accounts. > > > > > > > > > > > The status provided for each account includes: > > > > > > > > > > > Date and time of the last update > > > > > > Number of transactions > > > > > > An option to change your bank or brokerage sign-in information, if > > > > > > needed > > > > > > Error codes > > > > > > > > > > > ================================================== ==================== > > > > > > I would try that to see if the account shows as set up there. > > > > > > > > > > > http://support.microsoft.com/kb/904336/en-us tells about error > > > > > > codes. > > > > > > > > > > > > > > > > > > > > > > > > > > > > "Cal Learner-- MVP" wrote: > > > > > > > > > > > > > > In microsoft.public.money, Steve2526 wrote: > > > > > > > > > > > > > > > > Yes, I can log into the account via the company website > > > > > > > > > > > > > > > .... and does the > > > > > > > > http://www.microsoft.com/money/banko...dProvidersOnly > > > > > > > > description for your wife's unnamed FI use the term "third party" > > > > > > > > or "web" or neither? > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > "Cal Learner-- MVP" wrote: > > > > > > > > > > > > > > > > > > In microsoft.public.money, Steve2526 wrote: > > > > > > > > > > > > > > > > > > > > It is listed. The two other accounts with the institution > > > > > > > > > > > updated > > > > > > > > > > > with no > > > > > > > > > > > problem, however, the error continues for my wife's account. > > > > > > > > > > > > > > > > > > > .... > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > "Cal Learner-- MVP" wrote: > > > > > > > > > > > > > > > > > > > > > > In microsoft.public.money, Steve2526 wrote: > > > > > > > > > > > > > > > > > > > > > > > > After the recent security upgrade to Money, I was required to > > > > > > > > > > > > > setup all of > > > > > > > > > > > > > our banking and credit card accounts. I am having a problem > > > > > > > > > > > > > with > > > > > > > > > > > > > one credit > > > > > > > > > > > > > card account that continually returns a call summary: > > > > > > > > > > > > > "Microsoft > > > > > > > > > > > > > money could > > > > > > > > > > > > > not receive information from your bank or brokerage. Please > > > > > > > > > > > > > set > > > > > > > > > > > > > up this > > > > > > > > > > > > > account again." > > > > > > > > > > > > > > > > > > > > > > > > > I have reset the password for the account, cleared cookies > > > > > > > > > > > > > and > > > > > > > > > > > > > temporary > > > > > > > > > > > > > internet files in my browsers and have done a quick repair on > > > > > > > > > > > > > Money, but the > > > > > > > > > > > > > error persists. > > > > > > > > > > > > > > > > > > > > > > > Are you able to log into the account via their web site? > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > I have two other accounts at the same institution, which > > > > > > > > > > > > > updated > > > > > > > > > > > > > without > > > > > > > > > > > > > problems. > > > > > > > > > > > > > > > > > > > > > > > > > The tech support people at the CC company were unable to > > > > > > > > > > > > > resolve > > > > > > > > > > > > > the issue > > > > > > > > > > > > > as well. > > > > > > > > > > > > > > > > > > > > > > > When you look at > > > > > > > > > > > > http://www.microsoft.com/money/banko...dProvidersOnly > > > > > > > > > > > > for your provider, is that credit card listed? And if so, does > > > > > > > > > > > > the > > > > > > > > > > > > description use the term "third party" or "web" or not. > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > |
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#14
08-23-2007, 08:32 PM
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| Re: Problem Downloading Account Info - Post-Security Upgrade "Steve2526" wrote: - quote - > Cindy: > I set up the new account this morning and it worked -- everything is fixed. > Thanks to you and Carl for the help! > "Cindy Conover" wrote: > > Steve, > > > I am an idiot. I got it to work. I wonder if by accident I chose Cap One > > Banking the first time. Go to your account list in Money. On the left hand > > side of the page, use that add account toggle. That is the way I tried and > > it went through right away. Let me know if you get it to work. > > > Cindy > > "Steve2526" <Steve2526[at]discussions.microsoft.com> wrote in message > > news:C8AF9E67-5413-44D6-875C-1ADC7A2D2364[at]microsoft.com... > > > I believe Capital One uses Yodlee. As I stated earlier, I had no problem > > > updating my account, but my wife's will not update. > > > > > When I attempted to update it in MoneyCentral, I received this error > > > message: > > > > > We're sorry but we were unable to complete the action you were performing > > > due to technical problems. If you continue to encounter this message > > > please > > > use the link below to technical support. > > > > > The account listing in MoneyCentral shows "update unsuccessful", just like > > > in Money. > > > > > > > "Cal Learner-- MVP" wrote: > > > > > > In microsoft.public.money, Cindy Conover wrote: > > > > > > > > That is your problem, Capital One no longer supports credit card > > > > > downloads > > > > > in Money. You can download banking and loan accounts. I found the info > > > > > on > > > > > the Capital One web site but I can not remember where exactly. > > > > > > > I don't use Capital One, but I think it is supposed to be supported > > > > for download into Microsoft Money via Yodlee. > > > > http://www.microsoft.com/money/bankD...=131317&type=0 > > > > > > > I expect Capital One is not directly supporting that themselves. > > > > > > > Many credit cards do support direct direct (OFX) downloads into > > > > Microsoft Money. > > > > > > > > > > > > Cindy > > > > > > > > > "Cal Learner-- MVP" <via_newsgroup[at]please.tnx> wrote in message > > > > > news:dc1qa31hqv4rbr283plt0p0epfss8oaoel[at]4ax.com... > > > > > > In microsoft.public.money, Steve2526 wrote: > > > > > > > > > > > > The FI is Capital One -- it uses a third party provider > > > > > > > > > > > Somebody may have knowledge of how Capital One credit card has been > > > > > > downloading. > > > > > > > > > > > In > > > > > > http://articles.moneycentral.msn.com...orkstatus.aspx > > > > > > there is an item that says > > > > > > ================================================== =========== > > > > > > Check the status of an account in MSN Money > > > > > > > > > > > > > > > > To check the status of an account that you currently track in MSN > > > > > > Money's My Accounts, go to the Account Status page. > > > > > > <https://moneycentral.msn.com/banking/accounts/pss/accounts.asp> > > > > > > > > > > Sign in using the same Passport Network credentials that you use for > > > > > > My Accounts. > > > > > > > > > > > The status provided for each account includes: > > > > > > > > > > > Date and time of the last update > > > > > > Number of transactions > > > > > > An option to change your bank or brokerage sign-in information, if > > > > > > needed > > > > > > Error codes > > > > > > > > > > > ================================================== ==================== > > > > > > I would try that to see if the account shows as set up there. > > > > > > > > > > > http://support.microsoft.com/kb/904336/en-us tells about error > > > > > > codes. > > > > > > > > > > > > > > > > > > > > > > > > > > > > "Cal Learner-- MVP" wrote: > > > > > > > > > > > > > > In microsoft.public.money, Steve2526 wrote: > > > > > > > > > > > > > > > > Yes, I can log into the account via the company website > > > > > > > > > > > > > > > .... and does the > > > > > > > > http://www.microsoft.com/money/banko...dProvidersOnly > > > > > > > > description for your wife's unnamed FI use the term "third party" > > > > > > > > or "web" or neither? > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > "Cal Learner-- MVP" wrote: > > > > > > > > > > > > > > > > > > In microsoft.public.money, Steve2526 wrote: > > > > > > > > > > > > > > > > > > > > It is listed. The two other accounts with the institution > > > > > > > > > > > updated > > > > > > > > > > > with no > > > > > > > > > > > problem, however, the error continues for my wife's account. > > > > > > > > > > > > > > > > > > > .... > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > "Cal Learner-- MVP" wrote: > > > > > > > > > > > > > > > > > > > > > > In microsoft.public.money, Steve2526 wrote: > > > > > > > > > > > > > > > > > > > > > > > > After the recent security upgrade to Money, I was required to > > > > > > > > > > > > > setup all of > > > > > > > > > > > > > our banking and credit card accounts. I am having a problem > > > > > > > > > > > > > with > > > > > > > > > > > > > one credit > > > > > > > > > > > > > card account that continually returns a call summary: > > > > > > > > > > > > > "Microsoft > > > > > > > > > > > > > money could > > > > > > > > > > > > > not receive information from your bank or brokerage. Please > > > > > > > > > > > > > set > > > > > > > > > > > > > up this > > > > > > > > > > > > > account again." > > > > > > > > > > > > > > > > > > > > > > > > > I have reset the password for the account, cleared cookies > > > > > > > > > > > > > and > > > > > > > > > > > > > temporary > > > > > > > > > > > > > internet files in my browsers and have done a quick repair on > > > > > > > > > > > > > Money, but the > > > > > > > > > > > > > error persists. > > > > > > > > > > > > > > > > > > > > > > > Are you able to log into the account via their web site? > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > I have two other accounts at the same institution, which > > > > > > > > > > > > > updated > > > > > > > > > > > > > without > > > > > > > > > > > > > problems. > > > > > > > > > > > > > > > > > > > > > > > > > The tech support people at the CC company were unable to > > > > > > > > > > > > > resolve > > > > > > > > > > > > > the issue > > > > > > > > > > > > > as well. > > > > > > > > > > > > > > > > > > > > > > > When you look at > > > > > > > > > > > > http://www.microsoft.com/money/banko...dProvidersOnly > > > > > > > > > > > > for your provider, is that credit card listed? And if so, does > > > > > > > > > > > > the > > > > > > > > > > > > description use the term "third party" or "web" or not. > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > |
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#13
08-04-2007, 12:34 PM
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| Re: Problem Downloading Account Info - Post-Security Upgrade Cindy: I set up the new account this morning and it worked -- everything is fixed. Thanks to you and Carl for the help! "Cindy Conover" wrote: - quote - > Steve, > I am an idiot. I got it to work. I wonder if by accident I chose Cap One > Banking the first time. Go to your account list in Money. On the left hand > side of the page, use that add account toggle. That is the way I tried and > it went through right away. Let me know if you get it to work. > Cindy > "Steve2526" <Steve2526[at]discussions.microsoft.com> wrote in message > news:C8AF9E67-5413-44D6-875C-1ADC7A2D2364[at]microsoft.com... > > I believe Capital One uses Yodlee. As I stated earlier, I had no problem > > updating my account, but my wife's will not update. > > > When I attempted to update it in MoneyCentral, I received this error > > message: > > > We're sorry but we were unable to complete the action you were performing > > due to technical problems. If you continue to encounter this message > > please > > use the link below to technical support. > > > The account listing in MoneyCentral shows "update unsuccessful", just like > > in Money. > > > > "Cal Learner-- MVP" wrote: > > > > In microsoft.public.money, Cindy Conover wrote: > > > > > > That is your problem, Capital One no longer supports credit card > > > > downloads > > > > in Money. You can download banking and loan accounts. I found the info > > > > on > > > > the Capital One web site but I can not remember where exactly. > > > > > I don't use Capital One, but I think it is supposed to be supported > > > for download into Microsoft Money via Yodlee. > > > http://www.microsoft.com/money/bankD...=131317&type=0 > > > > > I expect Capital One is not directly supporting that themselves. > > > > > Many credit cards do support direct direct (OFX) downloads into > > > Microsoft Money. > > > > > > > > > Cindy > > > > > > > "Cal Learner-- MVP" <via_newsgroup[at]please.tnx> wrote in message > > > > news:dc1qa31hqv4rbr283plt0p0epfss8oaoel[at]4ax.com... > > > > > In microsoft.public.money, Steve2526 wrote: > > > > > > > > > > The FI is Capital One -- it uses a third party provider > > > > > > > > > Somebody may have knowledge of how Capital One credit card has been > > > > > downloading. > > > > > > > > > In > > > > > http://articles.moneycentral.msn.com...orkstatus.aspx > > > > > there is an item that says > > > > > ================================================== =========== > > > > > Check the status of an account in MSN Money > > > > > > > > > > > > > To check the status of an account that you currently track in MSN > > > > > Money's My Accounts, go to the Account Status page. > > > > > <https://moneycentral.msn.com/banking/accounts/pss/accounts.asp> > > > > > > > > Sign in using the same Passport Network credentials that you use for > > > > > My Accounts. > > > > > > > > > The status provided for each account includes: > > > > > > > > > Date and time of the last update > > > > > Number of transactions > > > > > An option to change your bank or brokerage sign-in information, if > > > > > needed > > > > > Error codes > > > > > > > > > ================================================== ==================== > > > > > I would try that to see if the account shows as set up there. > > > > > > > > > http://support.microsoft.com/kb/904336/en-us tells about error > > > > > codes. > > > > > > > > > > > > > > > > > > > > > > > "Cal Learner-- MVP" wrote: > > > > > > > > > > > > In microsoft.public.money, Steve2526 wrote: > > > > > > > > > > > > > > Yes, I can log into the account via the company website > > > > > > > > > > > > > .... and does the > > > > > > > http://www.microsoft.com/money/banko...dProvidersOnly > > > > > > > description for your wife's unnamed FI use the term "third party" > > > > > > > or "web" or neither? > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > "Cal Learner-- MVP" wrote: > > > > > > > > > > > > > > > > In microsoft.public.money, Steve2526 wrote: > > > > > > > > > > > > > > > > > > It is listed. The two other accounts with the institution > > > > > > > > > > updated > > > > > > > > > > with no > > > > > > > > > > problem, however, the error continues for my wife's account. > > > > > > > > > > > > > > > > > .... > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > "Cal Learner-- MVP" wrote: > > > > > > > > > > > > > > > > > > > > In microsoft.public.money, Steve2526 wrote: > > > > > > > > > > > > > > > > > > > > > > After the recent security upgrade to Money, I was required to > > > > > > > > > > > > setup all of > > > > > > > > > > > > our banking and credit card accounts. I am having a problem > > > > > > > > > > > > with > > > > > > > > > > > > one credit > > > > > > > > > > > > card account that continually returns a call summary: > > > > > > > > > > > > "Microsoft > > > > > > > > > > > > money could > > > > > > > > > > > > not receive information from your bank or brokerage. Please > > > > > > > > > > > > set > > > > > > > > > > > > up this > > > > > > > > > > > > account again." > > > > > > > > > > > > > > > > > > > > > > > I have reset the password for the account, cleared cookies > > > > > > > > > > > > and > > > > > > > > > > > > temporary > > > > > > > > > > > > internet files in my browsers and have done a quick repair on > > > > > > > > > > > > Money, but the > > > > > > > > > > > > error persists. > > > > > > > > > > > > > > > > > > > > > Are you able to log into the account via their web site? > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > I have two other accounts at the same institution, which > > > > > > > > > > > > updated > > > > > > > > > > > > without > > > > > > > > > > > > problems. > > > > > > > > > > > > > > > > > > > > > > > The tech support people at the CC company were unable to > > > > > > > > > > > > resolve > > > > > > > > > > > > the issue > > > > > > > > > > > > as well. > > > > > > > > > > > > > > > > > > > > > When you look at > > > > > > > > > > > http://www.microsoft.com/money/banko...dProvidersOnly > > > > > > > > > > > for your provider, is that credit card listed? And if so, does > > > > > > > > > > > the > > > > > > > > > > > description use the term "third party" or "web" or not. > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > |
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#12
07-31-2007, 08:12 PM
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| Re: Problem Downloading Account Info - Post-Security Upgrade Steve, I am an idiot. I got it to work. I wonder if by accident I chose Cap One Banking the first time. Go to your account list in Money. On the left hand side of the page, use that add account toggle. That is the way I tried and it went through right away. Let me know if you get it to work. Cindy "Steve2526" <Steve2526[at]discussions.microsoft.com> wrote in message news:C8AF9E67-5413-44D6-875C-1ADC7A2D2364[at]microsoft.com... - quote - > I believe Capital One uses Yodlee. As I stated earlier, I had no problem > updating my account, but my wife's will not update. > When I attempted to update it in MoneyCentral, I received this error > message: > We're sorry but we were unable to complete the action you were performing > due to technical problems. If you continue to encounter this message > please > use the link below to technical support. > The account listing in MoneyCentral shows "update unsuccessful", just like > in Money. > "Cal Learner-- MVP" wrote: > > In microsoft.public.money, Cindy Conover wrote: > > > > That is your problem, Capital One no longer supports credit card > > > downloads > > > in Money. You can download banking and loan accounts. I found the info > > > on > > > the Capital One web site but I can not remember where exactly. > > > I don't use Capital One, but I think it is supposed to be supported > > for download into Microsoft Money via Yodlee. > > http://www.microsoft.com/money/bankD...=131317&type=0 > > > I expect Capital One is not directly supporting that themselves. > > > Many credit cards do support direct direct (OFX) downloads into > > Microsoft Money. > > > > > > Cindy > > > > > "Cal Learner-- MVP" <via_newsgroup[at]please.tnx> wrote in message > > > news:dc1qa31hqv4rbr283plt0p0epfss8oaoel[at]4ax.com... > > > > In microsoft.public.money, Steve2526 wrote: > > > > > > > > The FI is Capital One -- it uses a third party provider > > > > > > > Somebody may have knowledge of how Capital One credit card has been > > > > downloading. > > > > > > > In > > > > http://articles.moneycentral.msn.com...orkstatus.aspx > > > > there is an item that says > > > > ================================================== =========== > > > > Check the status of an account in MSN Money > > > > > > > > > > To check the status of an account that you currently track in MSN > > > > Money's My Accounts, go to the Account Status page. > > > > <https://moneycentral.msn.com/banking/accounts/pss/accounts.asp> > > > > > > Sign in using the same Passport Network credentials that you use for > > > > My Accounts. > > > > > > > The status provided for each account includes: > > > > > > > Date and time of the last update > > > > Number of transactions > > > > An option to change your bank or brokerage sign-in information, if > > > > needed > > > > Error codes > > > > > > > ================================================== ==================== > > > > I would try that to see if the account shows as set up there. > > > > > > > http://support.microsoft.com/kb/904336/en-us tells about error > > > > codes. > > > > > > > > > > > > > > > > > > "Cal Learner-- MVP" wrote: > > > > > > > > > > In microsoft.public.money, Steve2526 wrote: > > > > > > > > > > > > Yes, I can log into the account via the company website > > > > > > > > > > > .... and does the > > > > > > http://www.microsoft.com/money/banko...dProvidersOnly > > > > > > description for your wife's unnamed FI use the term "third party" > > > > > > or "web" or neither? > > > > > > > > > > > > > > > > > > > > > > > > > > > > "Cal Learner-- MVP" wrote: > > > > > > > > > > > > > > In microsoft.public.money, Steve2526 wrote: > > > > > > > > > > > > > > > > It is listed. The two other accounts with the institution > > > > > > > > > updated > > > > > > > > > with no > > > > > > > > > problem, however, the error continues for my wife's account. > > > > > > > > > > > > > > > .... > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > "Cal Learner-- MVP" wrote: > > > > > > > > > > > > > > > > > > In microsoft.public.money, Steve2526 wrote: > > > > > > > > > > > > > > > > > > > > After the recent security upgrade to Money, I was required to > > > > > > > > > > > setup all of > > > > > > > > > > > our banking and credit card accounts. I am having a problem > > > > > > > > > > > with > > > > > > > > > > > one credit > > > > > > > > > > > card account that continually returns a call summary: > > > > > > > > > > > "Microsoft > > > > > > > > > > > money could > > > > > > > > > > > not receive information from your bank or brokerage. Please > > > > > > > > > > > set > > > > > > > > > > > up this > > > > > > > > > > > account again." > > > > > > > > > > > > > > > > > > > > > I have reset the password for the account, cleared cookies > > > > > > > > > > > and > > > > > > > > > > > temporary > > > > > > > > > > > internet files in my browsers and have done a quick repair on > > > > > > > > > > > Money, but the > > > > > > > > > > > error persists. > > > > > > > > > > > > > > > > > > > Are you able to log into the account via their web site? > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > I have two other accounts at the same institution, which > > > > > > > > > > > updated > > > > > > > > > > > without > > > > > > > > > > > problems. > > > > > > > > > > > > > > > > > > > > > The tech support people at the CC company were unable to > > > > > > > > > > > resolve > > > > > > > > > > > the issue > > > > > > > > > > > as well. > > > > > > > > > > > > > > > > > > > When you look at > > > > > > > > > > http://www.microsoft.com/money/banko...dProvidersOnly > > > > > > > > > > for your provider, is that credit card listed? And if so, does > > > > > > > > > > the > > > > > > > > > > description use the term "third party" or "web" or not. > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > |
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#11
07-31-2007, 08:04 PM
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| Re: Problem Downloading Account Info - Post-Security Upgrade When I went to update Cap One after the upgrade I was redirected to CAp One's web site were it stated that they no longer update CC. I am going to try to set online services on mine again. I will let you know if it works. Maybe they had a few days where it wasn't upgraded yet. "Steve2526" <Steve2526[at]discussions.microsoft.com> wrote in message news:C8AF9E67-5413-44D6-875C-1ADC7A2D2364[at]microsoft.com... - quote - > I believe Capital One uses Yodlee. As I stated earlier, I had no problem > updating my account, but my wife's will not update. > When I attempted to update it in MoneyCentral, I received this error > message: > We're sorry but we were unable to complete the action you were performing > due to technical problems. If you continue to encounter this message > please > use the link below to technical support. > The account listing in MoneyCentral shows "update unsuccessful", just like > in Money. > "Cal Learner-- MVP" wrote: > > In microsoft.public.money, Cindy Conover wrote: > > > > That is your problem, Capital One no longer supports credit card > > > downloads > > > in Money. You can download banking and loan accounts. I found the info > > > on > > > the Capital One web site but I can not remember where exactly. > > > I don't use Capital One, but I think it is supposed to be supported > > for download into Microsoft Money via Yodlee. > > http://www.microsoft.com/money/bankD...=131317&type=0 > > > I expect Capital One is not directly supporting that themselves. > > > Many credit cards do support direct direct (OFX) downloads into > > Microsoft Money. > > > > > > Cindy > > > > > "Cal Learner-- MVP" <via_newsgroup[at]please.tnx> wrote in message > > > news:dc1qa31hqv4rbr283plt0p0epfss8oaoel[at]4ax.com... > > > > In microsoft.public.money, Steve2526 wrote: > > > > > > > > The FI is Capital One -- it uses a third party provider > > > > > > > Somebody may have knowledge of how Capital One credit card has been > > > > downloading. > > > > > > > In > > > > http://articles.moneycentral.msn.com...orkstatus.aspx > > > > there is an item that says > > > > ================================================== =========== > > > > Check the status of an account in MSN Money > > > > > > > > > > To check the status of an account that you currently track in MSN > > > > Money's My Accounts, go to the Account Status page. > > > > <https://moneycentral.msn.com/banking/accounts/pss/accounts.asp> > > > > > > Sign in using the same Passport Network credentials that you use for > > > > My Accounts. > > > > > > > The status provided for each account includes: > > > > > > > Date and time of the last update > > > > Number of transactions > > > > An option to change your bank or brokerage sign-in information, if > > > > needed > > > > Error codes > > > > > > > ================================================== ==================== > > > > I would try that to see if the account shows as set up there. > > > > > > > http://support.microsoft.com/kb/904336/en-us tells about error > > > > codes. > > > > > > > > > > > > > > > > > > "Cal Learner-- MVP" wrote: > > > > > > > > > > In microsoft.public.money, Steve2526 wrote: > > > > > > > > > > > > Yes, I can log into the account via the company website > > > > > > > > > > > .... and does the > > > > > > http://www.microsoft.com/money/banko...dProvidersOnly > > > > > > description for your wife's unnamed FI use the term "third party" > > > > > > or "web" or neither? > > > > > > > > > > > > > > > > > > > > > > > > > > > > "Cal Learner-- MVP" wrote: > > > > > > > > > > > > > > In microsoft.public.money, Steve2526 wrote: > > > > > > > > > > > > > > > > It is listed. The two other accounts with the institution > > > > > > > > > updated > > > > > > > > > with no > > > > > > > > > problem, however, the error continues for my wife's account. > > > > > > > > > > > > > > > .... > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > "Cal Learner-- MVP" wrote: > > > > > > > > > > > > > > > > > > In microsoft.public.money, Steve2526 wrote: > > > > > > > > > > > > > > > > > > > > After the recent security upgrade to Money, I was required to > > > > > > > > > > > setup all of > > > > > > > > > > > our banking and credit card accounts. I am having a problem > > > > > > > > > > > with > > > > > > > > > > > one credit > > > > > > > > > > > card account that continually returns a call summary: > > > > > > > > > > > "Microsoft > > > > > > > > > > > money could > > > > > > > > > > > not receive information from your bank or brokerage. Please > > > > > > > > > > > set > > > > > > > > > > > up this > > > > > > > > > > > account again." > > > > > > > > > > > > > > > > > > > > > I have reset the password for the account, cleared cookies > > > > > > > > > > > and > > > > > > > > > > > temporary > > > > > > > > > > > internet files in my browsers and have done a quick repair on > > > > > > > > > > > Money, but the > > > > > > > > > > > error persists. > > > > > > > > > > > > > > > > > > > Are you able to log into the account via their web site? > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > I have two other accounts at the same institution, which > > > > > > > > > > > updated > > > > > > > > > > > without > > > > > > > > > > > problems. > > > > > > > > > > > > > > > > > > > > > The tech support people at the CC company were unable to > > > > > > > > > > > resolve > > > > > > > > > > > the issue > > > > > > > > > > > as well. > > > > > > > > > > > > > > > > > > > When you look at > > > > > > > > > > http://www.microsoft.com/money/banko...dProvidersOnly > > > > > > > > > > for your provider, is that credit card listed? And if so, does > > > > > > > > > > the > > > > > > > > > > description use the term "third party" or "web" or not. > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > |
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#10
07-30-2007, 09:26 PM
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| Re: Problem Downloading Account Info - Post-Security Upgrade I believe Capital One uses Yodlee. As I stated earlier, I had no problem updating my account, but my wife's will not update. When I attempted to update it in MoneyCentral, I received this error message: We're sorry but we were unable to complete the action you were performing due to technical problems. If you continue to encounter this message please use the link below to technical support. The account listing in MoneyCentral shows "update unsuccessful", just like in Money. "Cal Learner-- MVP" wrote: - quote - > In microsoft.public.money, Cindy Conover wrote: > > That is your problem, Capital One no longer supports credit card downloads > > in Money. You can download banking and loan accounts. I found the info on > > the Capital One web site but I can not remember where exactly. > I don't use Capital One, but I think it is supposed to be supported > for download into Microsoft Money via Yodlee. > http://www.microsoft.com/money/bankD...=131317&type=0 > I expect Capital One is not directly supporting that themselves. > Many credit cards do support direct direct (OFX) downloads into > Microsoft Money. > > > Cindy > > > "Cal Learner-- MVP" <via_newsgroup[at]please.tnx> wrote in message > > news:dc1qa31hqv4rbr283plt0p0epfss8oaoel[at]4ax.com... > > > In microsoft.public.money, Steve2526 wrote: > > > > > > The FI is Capital One -- it uses a third party provider > > > > > Somebody may have knowledge of how Capital One credit card has been > > > downloading. > > > > > In > > > http://articles.moneycentral.msn.com...orkstatus.aspx > > > there is an item that says > > > ================================================== =========== > > > Check the status of an account in MSN Money > > > > > > > To check the status of an account that you currently track in MSN > > > Money's My Accounts, go to the Account Status page. > > > <https://moneycentral.msn.com/banking/accounts/pss/accounts.asp> > > > > Sign in using the same Passport Network credentials that you use for > > > My Accounts. > > > > > The status provided for each account includes: > > > > > Date and time of the last update > > > Number of transactions > > > An option to change your bank or brokerage sign-in information, if > > > needed > > > Error codes > > > > > ================================================== ==================== > > > I would try that to see if the account shows as set up there. > > > > > http://support.microsoft.com/kb/904336/en-us tells about error > > > codes. > > > > > > > > > > > > > "Cal Learner-- MVP" wrote: > > > > > > > > In microsoft.public.money, Steve2526 wrote: > > > > > > > > > > Yes, I can log into the account via the company website > > > > > > > > > .... and does the > > > > > http://www.microsoft.com/money/banko...dProvidersOnly > > > > > description for your wife's unnamed FI use the term "third party" > > > > > or "web" or neither? > > > > > > > > > > > > > > > > > > > > > > > "Cal Learner-- MVP" wrote: > > > > > > > > > > > > In microsoft.public.money, Steve2526 wrote: > > > > > > > > > > > > > > It is listed. The two other accounts with the institution updated > > > > > > > > with no > > > > > > > > problem, however, the error continues for my wife's account. > > > > > > > > > > > > > .... > > > > > > > > > > > > > > > > > > > > > > > > > > > "Cal Learner-- MVP" wrote: > > > > > > > > > > > > > > > > In microsoft.public.money, Steve2526 wrote: > > > > > > > > > > > > > > > > > > After the recent security upgrade to Money, I was required to > > > > > > > > > > setup all of > > > > > > > > > > our banking and credit card accounts. I am having a problem with > > > > > > > > > > one credit > > > > > > > > > > card account that continually returns a call summary: "Microsoft > > > > > > > > > > money could > > > > > > > > > > not receive information from your bank or brokerage. Please set > > > > > > > > > > up this > > > > > > > > > > account again." > > > > > > > > > > > > > > > > > > > I have reset the password for the account, cleared cookies and > > > > > > > > > > temporary > > > > > > > > > > internet files in my browsers and have done a quick repair on > > > > > > > > > > Money, but the > > > > > > > > > > error persists. > > > > > > > > > > > > > > > > > Are you able to log into the account via their web site? > > > > > > > > > > > > > > > > > > > > > > > > > > > I have two other accounts at the same institution, which updated > > > > > > > > > > without > > > > > > > > > > problems. > > > > > > > > > > > > > > > > > > > The tech support people at the CC company were unable to resolve > > > > > > > > > > the issue > > > > > > > > > > as well. > > > > > > > > > > > > > > > > > When you look at > > > > > > > > > http://www.microsoft.com/money/banko...dProvidersOnly > > > > > > > > > for your provider, is that credit card listed? And if so, does the > > > > > > > > > description use the term "third party" or "web" or not. > > > > > > > > > > > > > > > > > > > > > > > > > > > |
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#9
07-30-2007, 09:15 PM
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| Re: Problem Downloading Account Info - Post-Security Upgrade Cal, Cap One is no longer using Yoodle for the credit cards just loans and banking. You can download credit cards from their website ONLY. "Cal Learner-- MVP" <via_newsgroup[at]please.tnx> wrote in message news:cpjsa3p3l8fnpbrcvvu8r7qb9m8m930hop[at]4ax.com... - quote - > In microsoft.public.money, Cindy Conover wrote: > > That is your problem, Capital One no longer supports credit card downloads > > in Money. You can download banking and loan accounts. I found the info > > on > > the Capital One web site but I can not remember where exactly. > I don't use Capital One, but I think it is supposed to be supported > for download into Microsoft Money via Yodlee. > http://www.microsoft.com/money/bankD...=131317&type=0 > I expect Capital One is not directly supporting that themselves. > Many credit cards do support direct direct (OFX) downloads into > Microsoft Money. > > > Cindy > > > "Cal Learner-- MVP" <via_newsgroup[at]please.tnx> wrote in message > > news:dc1qa31hqv4rbr283plt0p0epfss8oaoel[at]4ax.com... > > > In microsoft.public.money, Steve2526 wrote: > > > > > > The FI is Capital One -- it uses a third party provider > > > > > Somebody may have knowledge of how Capital One credit card has been > > > downloading. > > > > > In > > > http://articles.moneycentral.msn.com...orkstatus.aspx > > > there is an item that says > > > ================================================== =========== > > > Check the status of an account in MSN Money > > > > > > > To check the status of an account that you currently track in MSN > > > Money's My Accounts, go to the Account Status page. > > > <https://moneycentral.msn.com/banking/accounts/pss/accounts.asp> > > > > Sign in using the same Passport Network credentials that you use for > > > My Accounts. > > > > > The status provided for each account includes: > > > > > Date and time of the last update > > > Number of transactions > > > An option to change your bank or brokerage sign-in information, if > > > needed > > > Error codes > > > > > ================================================== ==================== > > > I would try that to see if the account shows as set up there. > > > > > http://support.microsoft.com/kb/904336/en-us tells about error > > > codes. > > > > > > > > > > > > > "Cal Learner-- MVP" wrote: > > > > > > > > In microsoft.public.money, Steve2526 wrote: > > > > > > > > > > Yes, I can log into the account via the company website > > > > > > > > > .... and does the > > > > > http://www.microsoft.com/money/banko...dProvidersOnly > > > > > description for your wife's unnamed FI use the term "third party" > > > > > or "web" or neither? > > > > > > > > > > > > > > > > > > > > > > > "Cal Learner-- MVP" wrote: > > > > > > > > > > > > In microsoft.public.money, Steve2526 wrote: > > > > > > > > > > > > > > It is listed. The two other accounts with the institution updated > > > > > > > > with no > > > > > > > > problem, however, the error continues for my wife's account. > > > > > > > > > > > > > .... > > > > > > > > > > > > > > > > > > > > > > > > > > > "Cal Learner-- MVP" wrote: > > > > > > > > > > > > > > > > In microsoft.public.money, Steve2526 wrote: > > > > > > > > > > > > > > > > > > After the recent security upgrade to Money, I was required to > > > > > > > > > > setup all of > > > > > > > > > > our banking and credit card accounts. I am having a problem > > > > > > > > > > with > > > > > > > > > > one credit > > > > > > > > > > card account that continually returns a call summary: > > > > > > > > > > "Microsoft > > > > > > > > > > money could > > > > > > > > > > not receive information from your bank or brokerage. Please set > > > > > > > > > > up this > > > > > > > > > > account again." > > > > > > > > > > > > > > > > > > > I have reset the password for the account, cleared cookies and > > > > > > > > > > temporary > > > > > > > > > > internet files in my browsers and have done a quick repair on > > > > > > > > > > Money, but the > > > > > > > > > > error persists. > > > > > > > > > > > > > > > > > Are you able to log into the account via their web site? > > > > > > > > > > > > > > > > > > > > > > > > > > > I have two other accounts at the same institution, which > > > > > > > > > > updated > > > > > > > > > > without > > > > > > > > > > problems. > > > > > > > > > > > > > > > > > > > The tech support people at the CC company were unable to > > > > > > > > > > resolve > > > > > > > > > > the issue > > > > > > > > > > as well. > > > > > > > > > > > > > > > > > When you look at > > > > > > > > > http://www.microsoft.com/money/banko...dProvidersOnly > > > > > > > > > for your provider, is that credit card listed? And if so, does > > > > > > > > > the > > > > > > > > > description use the term "third party" or "web" or not. > > > > > > > > > > > > > > > > > > > > > > > > > > > |
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#8
07-30-2007, 09:01 PM
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| Re: Problem Downloading Account Info - Post-Security Upgrade In microsoft.public.money, Cindy Conover wrote: - quote - > That is your problem, Capital One no longer supports credit card downloads
I don't use Capital One, but I think it is supposed to be supported> in Money. You can download banking and loan accounts. I found the info on > the Capital One web site but I can not remember where exactly. for download into Microsoft Money via Yodlee. http://www.microsoft.com/money/bankD...=131317&type=0 I expect Capital One is not directly supporting that themselves. Many credit cards do support direct direct (OFX) downloads into Microsoft Money. - quote - > Cindy > "Cal Learner-- MVP" <via_newsgroup[at]please.tnx> wrote in message > news:dc1qa31hqv4rbr283plt0p0epfss8oaoel[at]4ax.com... > > In microsoft.public.money, Steve2526 wrote: > > > > The FI is Capital One -- it uses a third party provider > > > Somebody may have knowledge of how Capital One credit card has been > > downloading. > > > In > > http://articles.moneycentral.msn.com...orkstatus.aspx > > there is an item that says > > ================================================== =========== > > Check the status of an account in MSN Money > > > > To check the status of an account that you currently track in MSN > > Money's My Accounts, go to the Account Status page. > > <https://moneycentral.msn.com/banking/accounts/pss/accounts.asp> > > Sign in using the same Passport Network credentials that you use for > > My Accounts. > > > The status provided for each account includes: > > > Date and time of the last update > > Number of transactions > > An option to change your bank or brokerage sign-in information, if > > needed > > Error codes > > > ================================================== ==================== > > I would try that to see if the account shows as set up there. > > > http://support.microsoft.com/kb/904336/en-us tells about error > > codes. > > > > > > > > "Cal Learner-- MVP" wrote: > > > > > > In microsoft.public.money, Steve2526 wrote: > > > > > > > > Yes, I can log into the account via the company website > > > > > > > .... and does the > > > > http://www.microsoft.com/money/banko...dProvidersOnly > > > > description for your wife's unnamed FI use the term "third party" > > > > or "web" or neither? > > > > > > > > > > > > > > > > > > "Cal Learner-- MVP" wrote: > > > > > > > > > > In microsoft.public.money, Steve2526 wrote: > > > > > > > > > > > > It is listed. The two other accounts with the institution updated > > > > > > > with no > > > > > > > problem, however, the error continues for my wife's account. > > > > > > > > > > > .... > > > > > > > > > > > > > > > > > > > > > > > "Cal Learner-- MVP" wrote: > > > > > > > > > > > > > > In microsoft.public.money, Steve2526 wrote: > > > > > > > > > > > > > > > > After the recent security upgrade to Money, I was required to > > > > > > > > > setup all of > > > > > > > > > our banking and credit card accounts. I am having a problem with > > > > > > > > > one credit > > > > > > > > > card account that continually returns a call summary: "Microsoft > > > > > > > > > money could > > > > > > > > > not receive information from your bank or brokerage. Please set > > > > > > > > > up this > > > > > > > > > account again." > > > > > > > > > > > > > > > > > I have reset the password for the account, cleared cookies and > > > > > > > > > temporary > > > > > > > > > internet files in my browsers and have done a quick repair on > > > > > > > > > Money, but the > > > > > > > > > error persists. > > > > > > > > > > > > > > > Are you able to log into the account via their web site? > > > > > > > > > > > > > > > > > > > > > > > > I have two other accounts at the same institution, which updated > > > > > > > > > without > > > > > > > > > problems. > > > > > > > > > > > > > > > > > The tech support people at the CC company were unable to resolve > > > > > > > > > the issue > > > > > > > > > as well. > > > > > > > > > > > > > > > When you look at > > > > > > > > http://www.microsoft.com/money/banko...dProvidersOnly > > > > > > > > for your provider, is that credit card listed? And if so, does the > > > > > > > > description use the term "third party" or "web" or not. > > > > > > > > > > > > > > > > > > > > > > |
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#7
07-30-2007, 07:01 PM
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| Re: Problem Downloading Account Info - Post-Security Upgrade That is your problem, Capital One no longer supports credit card downloads in Money. You can download banking and loan accounts. I found the info on the Capital One web site but I can not remember where exactly. Cindy "Cal Learner-- MVP" <via_newsgroup[at]please.tnx> wrote in message news:dc1qa31hqv4rbr283plt0p0epfss8oaoel[at]4ax.com... - quote - > In microsoft.public.money, Steve2526 wrote: > > The FI is Capital One -- it uses a third party provider > Somebody may have knowledge of how Capital One credit card has been > downloading. > In > http://articles.moneycentral.msn.com...orkstatus.aspx > there is an item that says > ================================================== =========== > Check the status of an account in MSN Money > To check the status of an account that you currently track in MSN > Money's My Accounts, go to the Account Status page. > <https://moneycentral.msn.com/banking/accounts/pss/accounts.asp> Sign in using the same Passport Network credentials that you use for > My Accounts. > The status provided for each account includes: > Date and time of the last update > Number of transactions > An option to change your bank or brokerage sign-in information, if > needed > Error codes > ================================================== ==================== > I would try that to see if the account shows as set up there. > http://support.microsoft.com/kb/904336/en-us tells about error > codes. > > > "Cal Learner-- MVP" wrote: > > > > In microsoft.public.money, Steve2526 wrote: > > > > > > Yes, I can log into the account via the company website > > > > > .... and does the > > > http://www.microsoft.com/money/banko...dProvidersOnly > > > description for your wife's unnamed FI use the term "third party" > > > or "web" or neither? > > > > > > > > > > > > > "Cal Learner-- MVP" wrote: > > > > > > > > In microsoft.public.money, Steve2526 wrote: > > > > > > > > > > It is listed. The two other accounts with the institution updated > > > > > > with no > > > > > > problem, however, the error continues for my wife's account. > > > > > > > > > .... > > > > > > > > > > > > > > > > > > > "Cal Learner-- MVP" wrote: > > > > > > > > > > > > In microsoft.public.money, Steve2526 wrote: > > > > > > > > > > > > > > After the recent security upgrade to Money, I was required to > > > > > > > > setup all of > > > > > > > > our banking and credit card accounts. I am having a problem with > > > > > > > > one credit > > > > > > > > card account that continually returns a call summary: "Microsoft > > > > > > > > money could > > > > > > > > not receive information from your bank or brokerage. Please set > > > > > > > > up this > > > > > > > > account again." > > > > > > > > > > > > > > > I have reset the password for the account, cleared cookies and > > > > > > > > temporary > > > > > > > > internet files in my browsers and have done a quick repair on > > > > > > > > Money, but the > > > > > > > > error persists. > > > > > > > > > > > > > Are you able to log into the account via their web site? > > > > > > > > > > > > > > > > > > > > > I have two other accounts at the same institution, which updated > > > > > > > > without > > > > > > > > problems. > > > > > > > > > > > > > > > The tech support people at the CC company were unable to resolve > > > > > > > > the issue > > > > > > > > as well. > > > > > > > > > > > > > When you look at > > > > > > > http://www.microsoft.com/money/banko...dProvidersOnly > > > > > > > for your provider, is that credit card listed? And if so, does the > > > > > > > description use the term "third party" or "web" or not. > > > > > > > > > > > > > > > > > > |
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#6
07-29-2007, 09:29 PM
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| Re: Problem Downloading Account Info - Post-Security Upgrade In microsoft.public.money, Steve2526 wrote: - quote - > The FI is Capital One -- it uses a third party provider
Somebody may have knowledge of how Capital One credit card has beendownloading. In http://articles.moneycentral.msn.com...orkstatus.aspx there is an item that says ================================================== =========== Check the status of an account in MSN Money To check the status of an account that you currently track in MSN Money's My Accounts, go to the Account Status page. <https://moneycentral.msn.com/banking...s/accounts.asp Sign in using the same Passport Network credentials that you use for My Accounts. The status provided for each account includes: Date and time of the last update Number of transactions An option to change your bank or brokerage sign-in information, if needed Error codes ================================================== ==================== I would try that to see if the account shows as set up there. http://support.microsoft.com/kb/904336/en-us tells about error codes. - quote - > "Cal Learner-- MVP" wrote: > > In microsoft.public.money, Steve2526 wrote: > > > > Yes, I can log into the account via the company website > > > .... and does the > > http://www.microsoft.com/money/banko...dProvidersOnly > > description for your wife's unnamed FI use the term "third party" > > or "web" or neither? > > > > > > > > "Cal Learner-- MVP" wrote: > > > > > > In microsoft.public.money, Steve2526 wrote: > > > > > > > > It is listed. The two other accounts with the institution updated with no > > > > > problem, however, the error continues for my wife's account. > > > > > > > .... > > > > > > > > > > > > > > > "Cal Learner-- MVP" wrote: > > > > > > > > > > In microsoft.public.money, Steve2526 wrote: > > > > > > > > > > > > After the recent security upgrade to Money, I was required to setup all of > > > > > > > our banking and credit card accounts. I am having a problem with one credit > > > > > > > card account that continually returns a call summary: "Microsoft money could > > > > > > > not receive information from your bank or brokerage. Please set up this > > > > > > > account again." > > > > > > > > > > > > > I have reset the password for the account, cleared cookies and temporary > > > > > > > internet files in my browsers and have done a quick repair on Money, but the > > > > > > > error persists. > > > > > > > > > > > Are you able to log into the account via their web site? > > > > > > > > > > > > > > > > > > I have two other accounts at the same institution, which updated without > > > > > > > problems. > > > > > > > > > > > > > The tech support people at the CC company were unable to resolve the issue > > > > > > > as well. > > > > > > > > > > > When you look at > > > > > > http://www.microsoft.com/money/banko...dProvidersOnly > > > > > > for your provider, is that credit card listed? And if so, does the > > > > > > description use the term "third party" or "web" or not. > > > > > > > > > > > > > > |
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#5
07-29-2007, 07:08 PM
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| Re: Problem Downloading Account Info - Post-Security Upgrade The FI is Capital One -- it uses a third party provider "Cal Learner-- MVP" wrote: - quote - > In microsoft.public.money, Steve2526 wrote: > > Yes, I can log into the account via the company website > .... and does the > http://www.microsoft.com/money/banko...dProvidersOnly > description for your wife's unnamed FI use the term "third party" > or "web" or neither? > > > "Cal Learner-- MVP" wrote: > > > > In microsoft.public.money, Steve2526 wrote: > > > > > > It is listed. The two other accounts with the institution updated with no > > > > problem, however, the error continues for my wife's account. > > > > > .... > > > > > > > > > > > "Cal Learner-- MVP" wrote: > > > > > > > > In microsoft.public.money, Steve2526 wrote: > > > > > > > > > > After the recent security upgrade to Money, I was required to setup all of > > > > > > our banking and credit card accounts. I am having a problem with one credit > > > > > > card account that continually returns a call summary: "Microsoft money could > > > > > > not receive information from your bank or brokerage. Please set up this > > > > > > account again." > > > > > > > > > > > I have reset the password for the account, cleared cookies and temporary > > > > > > internet files in my browsers and have done a quick repair on Money, but the > > > > > > error persists. > > > > > > > > > Are you able to log into the account via their web site? > > > > > > > > > > > > > > > I have two other accounts at the same institution, which updated without > > > > > > problems. > > > > > > > > > > > The tech support people at the CC company were unable to resolve the issue > > > > > > as well. > > > > > > > > > When you look at > > > > > http://www.microsoft.com/money/banko...dProvidersOnly > > > > > for your provider, is that credit card listed? And if so, does the > > > > > description use the term "third party" or "web" or not. > > > > > > > > > > |
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#4
07-29-2007, 06:56 PM
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| Re: Problem Downloading Account Info - Post-Security Upgrade In microsoft.public.money, Steve2526 wrote: - quote - > Yes, I can log into the account via the company website
.... and does thehttp://www.microsoft.com/money/banko...dProvidersOnly description for your wife's unnamed FI use the term "third party" or "web" or neither? - quote - > "Cal Learner-- MVP" wrote: > > In microsoft.public.money, Steve2526 wrote: > > > > It is listed. The two other accounts with the institution updated with no > > > problem, however, the error continues for my wife's account. > > > .... > > > > > > > "Cal Learner-- MVP" wrote: > > > > > > In microsoft.public.money, Steve2526 wrote: > > > > > > > > After the recent security upgrade to Money, I was required to setup all of > > > > > our banking and credit card accounts. I am having a problem with one credit > > > > > card account that continually returns a call summary: "Microsoft money could > > > > > not receive information from your bank or brokerage. Please set up this > > > > > account again." > > > > > > > > > I have reset the password for the account, cleared cookies and temporary > > > > > internet files in my browsers and have done a quick repair on Money, but the > > > > > error persists. > > > > > > > Are you able to log into the account via their web site? > > > > > > > > > > > > I have two other accounts at the same institution, which updated without > > > > > problems. > > > > > > > > > The tech support people at the CC company were unable to resolve the issue > > > > > as well. > > > > > > > When you look at > > > > http://www.microsoft.com/money/banko...dProvidersOnly > > > > for your provider, is that credit card listed? And if so, does the > > > > description use the term "third party" or "web" or not. > > > > > > > |
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#3
07-29-2007, 06:34 PM
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| Re: Problem Downloading Account Info - Post-Security Upgrade Yes, I can log into the account via the company website "Cal Learner-- MVP" wrote: - quote - > In microsoft.public.money, Steve2526 wrote: > > It is listed. The two other accounts with the institution updated with no > > problem, however, the error continues for my wife's account. > .... > > > "Cal Learner-- MVP" wrote: > > > > In microsoft.public.money, Steve2526 wrote: > > > > > > After the recent security upgrade to Money, I was required to setup all of > > > > our banking and credit card accounts. I am having a problem with one credit > > > > card account that continually returns a call summary: "Microsoft money could > > > > not receive information from your bank or brokerage. Please set up this > > > > account again." > > > > > > > I have reset the password for the account, cleared cookies and temporary > > > > internet files in my browsers and have done a quick repair on Money, but the > > > > error persists. > > > > > Are you able to log into the account via their web site? > > > > > > > > > I have two other accounts at the same institution, which updated without > > > > problems. > > > > > > > The tech support people at the CC company were unable to resolve the issue > > > > as well. > > > > > When you look at > > > http://www.microsoft.com/money/banko...dProvidersOnly > > > for your provider, is that credit card listed? And if so, does the > > > description use the term "third party" or "web" or not. > > > > |
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#2
07-29-2007, 03:41 PM
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| Re: Problem Downloading Account Info - Post-Security Upgrade In microsoft.public.money, Steve2526 wrote: - quote - > It is listed. The two other accounts with the institution updated with no
....> problem, however, the error continues for my wife's account. - quote - > "Cal Learner-- MVP" wrote: > > In microsoft.public.money, Steve2526 wrote: > > > > After the recent security upgrade to Money, I was required to setup all of > > > our banking and credit card accounts. I am having a problem with one credit > > > card account that continually returns a call summary: "Microsoft money could > > > not receive information from your bank or brokerage. Please set up this > > > account again." > > > > > I have reset the password for the account, cleared cookies and temporary > > > internet files in my browsers and have done a quick repair on Money, but the > > > error persists. > > > Are you able to log into the account via their web site? > > > > > > I have two other accounts at the same institution, which updated without > > > problems. > > > > > The tech support people at the CC company were unable to resolve the issue > > > as well. > > > When you look at > > http://www.microsoft.com/money/banko...dProvidersOnly > > for your provider, is that credit card listed? And if so, does the > > description use the term "third party" or "web" or not. > > |
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#1
07-29-2007, 01:56 PM
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| Re: Problem Downloading Account Info - Post-Security Upgrade It is listed. The two other accounts with the institution updated with no problem, however, the error continues for my wife's account. "Cal Learner-- MVP" wrote: - quote - > In microsoft.public.money, Steve2526 wrote: > > After the recent security upgrade to Money, I was required to setup all of > > our banking and credit card accounts. I am having a problem with one credit > > card account that continually returns a call summary: "Microsoft money could > > not receive information from your bank or brokerage. Please set up this > > account again." > > > I have reset the password for the account, cleared cookies and temporary > > internet files in my browsers and have done a quick repair on Money, but the > > error persists. > Are you able to log into the account via their web site? > > > I have two other accounts at the same institution, which updated without > > problems. > > > The tech support people at the CC company were unable to resolve the issue > > as well. > When you look at > http://www.microsoft.com/money/banko...dProvidersOnly > for your provider, is that credit card listed? And if so, does the > description use the term "third party" or "web" or not. |
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07-28-2007, 10:56 PM
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| Re: Problem Downloading Account Info - Post-Security Upgrade In microsoft.public.money, Steve2526 wrote: - quote - > After the recent security upgrade to Money, I was required to setup all of
Are you able to log into the account via their web site?> our banking and credit card accounts. I am having a problem with one credit > card account that continually returns a call summary: "Microsoft money could > not receive information from your bank or brokerage. Please set up this > account again." > I have reset the password for the account, cleared cookies and temporary > internet files in my browsers and have done a quick repair on Money, but the > error persists. - quote - > I have two other accounts at the same institution, which updated without
When you look at> problems. > The tech support people at the CC company were unable to resolve the issue > as well. http://www.microsoft.com/money/banko...dProvidersOnly for your provider, is that credit card listed? And if so, does the description use the term "third party" or "web" or not. |
| Tags |
| account, downloading, info, postsecurity, problem, upgrade |
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