In microsoft.public.money, WB wrote:

- quote -

So you cannot get into your main Money file or a backup of it at
all, and you are working successfully only with a newer file that
lacks older data that you would miss. If you are trying to get into
the file you cannot open, I would suggest you contact Microsoft.
They may have insight on getting into a LiveID-protected file if you
still have the email address and the questions you supplied when you
created the LiveID.

- quote -

A file can have no LiveID but still have a conventional password. Be
careful to not lose the password.

Your file does not have to have a LiveID or password to get
statements from Etrade.


- quote -

I am not sure but I think not. Some versions of Money give an
apparent password error when you try to open a file created with
that version. Assuming your Money version is still 16.0.*.1303,
that would not be the cause in your case. It's worth checking.




- quote -

There is already a big thread on the temporary outage affecting
files that have a LiveID/Passport on them.



- quote -

Dear Cal Learner,
your questions:

yes, I have also reset the advanced options.

yes, you did understand me correctly.

Meanwhile, I can report that resetting the Live ID password did function,
although sometimes I got the error pages. Maybe, the Microsoft server was
overload yesterday afternoon. Now I am working at 10:00 CET, i.e. 4:00 ET of
New York, and it functioned well.

Furthermore, I found out there are different login pages for Money files:

One page shows email address and password (both for the Live ID), the other
only password.
Can it be that this is a file that has its own password, different from that
of the Live ID?

If yes, how is it possible that such a password has been associated with the
file, as I never created a separate password and always signed in the
normal way (Live ID)?

For me it seems the problem of online account update is solved with your
kind help, the reason of malfunction being Live ID and the server problems
with this feature on the side of Microsoft.

The new questions are already out of the topic. Would you like me to start a
separate topic regarding the login problems?

Thanks in advance for any help.
WB

"Cal Learner-- MVP" <via_newsgroup[at]please.tnx> schrieb im Newsbeitrag
news:ij6ib3l734pe1m8nu2ctkma6th4mguopho[at]4ax.com...
- quote -

In microsoft.public.money, WB wrote:

- quote -

I don't know what it would mean to "reset the Live ID password in
MSN". That sounds risky. If you are going to mess with changing
your LiveID password, don't think I will be able to know what is
going on.

- quote -

.... and my question was.....?

- quote -

As far as I know, you would need the Passport/LiveID and password
that you put on the file or backup before in order to open the file.
Certainly if you are offline that would be the case.

You should contact Microsoft to help you with your Passport/LiveID
problem.


- quote -

Dear Cal Learner,
I cannot open my Money file as the password is not accepted. I have tried to
reset the Live ID password in MSN, but in some cases the message is:

Service not available

or

We're unable to complete your request
Windows Live ID is experiencing technical difficulties. Please try again
later.


Regarding the elder file which I could still open, I have now removed all
passwords and Live ID and I CAN UPDATE FROM E*TRADE. So the problem seems to
be caused by the Live ID.

My question is now:
How can I open the new file without knowing the password or what Money
expects to be the password? I cannot open also the backup made from this
file as there is also the password question.

Thank you much for your patience,
WB
"Cal Learner-- MVP" <via_newsgroup[at]please.tnx> schrieb im Newsbeitrag
news:mrjeb39p29b10t3seen951rp0uhs8jn7ne[at]4ax.com...
- quote -

In microsoft.public.money, WB wrote:

- quote -

Did you also do the Tools-> Options-> Advanced-> RestoreDefaults . Then
enable the SSL2 protocol IE Tools-> InternetOptions-> Advanced?

- quote -

So you cannot open that file, if I understand correctly. That is a
considerable step backwards. Do I understand you correctly?


- quote -

You do not need to have a Live ID on your file to connect to Etrade.
To avoid confusion, perhaps you will want to consider removing the
Live ID from your file. You might want to restore a backup if you
cannot get into your latest Money file.

- quote -

And yet you were able to create a new Money file as a different XP
user and connect to Etrade just fine. That is a significant point.
You might try creating a new file without LiveID (with a different
name) as your main user and see if you can set that file up to
access Etrade. If that succeeds, look to your file as the problem.
If it does not, look to something about the XP user as being the
problem.

This may not help, but it could be worth a try:
If you are using IE6, I would consider going to IE7.
If you are using IE7 I would consider reverting to IE6.


- quote -

Dear Cal Learner,
I have now reset all IE safety settings to default settings, but the
following happened:

Cannot login to my money file as the password of Live ID is not accepted for
this file.

Then I opened another money file that was not set up for online update and
tried to connect to E*Trade. I was asked to sign in my Live ID and this was
successful, but then the update from E*Trade started immediately and after
some seconds MSMoney broke down without usable error message (only the
standard window).

It seems that the IE settings have no influence.
Thanks in advance for any help.
WB

"Cal Learner-- MVP" <via_newsgroup[at]please.tnx> schrieb im Newsbeitrag
news:ths3b3tofggbbsbh9pkf8o14b5j7d32kdg[at]4ax.com...
- quote -

In microsoft.public.money, WB wrote:

- quote -

You will get default settings for the new user. Since you succeed
this way, it points toward the reason
the other did not work. One likely thing is that you tightened your
IE settings. If you restore IE to the default settings, that is
likely to do it.

In IE, start with
Tools-> Options-> Security-> LocalIntranet-> DefaultLevel which may be
sufficient. If not sufficient, you can try the default level for
the Internet zone and the TrustedSites zone. Then also in IE,
Tools-> Options-> Advanced-> RestoreDefaults. Enable the SSL2 protocol
in IE Tools-> InternetOptions-> Advanced.

Let's hope you can then get things going as your current user.

Dear Cal Learner,
you are a computer genius!!

All suggestions correct:
entering the missing URL did not clear the problem.

I tried new user and all was running. I have got all statements from E*Trade
and the correct account balance also.

But why the old installation fail updating?

Thanks for your help very deeply,
WB


"Cal Learner-- MVP" <via_newsgroup[at]please.tnx> schrieb im Newsbeitrag
news:jokua3hjjkqc3fgoi1gtj1eb1m9us98b3q[at]4ax.com...
- quote -

In microsoft.public.money, WB wrote:

- quote -

What menu from which page? It sounds as if you are getting to the
account settings somehow. I usually get to account settings from the
AccountList. I right-click an account. Then clicking
UpdateContactInformationForThisBankOrBroker gets to Contact
Information, but that is not quite the place you describe.

See below.

- quote -

I don't think so. You are not trying to access Etrade via the web.
You want to use the direct OFX access.

For testing, you could create a new Administrator user on XP. As
that user, creating a File-> New-> NewFile for testing. During setup,
select Decline; you will not need a LiveID on the file. Try setting
up only Etrade. Does it set up and connect OK?

If that works, then it would eliminate some things.

After testing, you could delete that user.

- quote -

Corrected text (sorry for posting the draft):

Dear Cal Learner,
sorry for writing too briefly. The meaning was:
When I select the menu commands: Online Services | selecting ETrade in the
window | selecting Contact Information in the next window | clicking "For
ETrade in the next window under the headline View contact information | in
the next window selecting the menu command:
Common tasks | Update advanced Web settings,

a small window with four edit boxes opens. This window has the title:

Financial Institution Web Settings

On this window, there is a block of 4 edit boxes containing URLs from the
broker. This part of the window has the caption:

Service | Web Address

The Service column on the left has the items (not numbered):

1) Home page
2) Web Statements Logon Page
3) Web Payment Logon Page
4) Service Information and Support

In the edit boxes in the right column, there are URLs for Home page and
Service... (1 and 4), but the "Web Statements Logon Page (2)" and the "Web
Payment Logon Page (3)" are left blank (missing entries?).

I did not enter or edit any of these URLs myself, they must be sent from
Etrade.

So my question is:

Can these missing entries, if they are missing indeed, cause a breakdown
during the update request?

P.S.: if you want I can send you a screenshot of the window concerned.

Once again, I apologize for any inconvenience.

Thanks in advance for any help.
WB

"Cal Learner-- MVP" <via_newsgroup[at]please.tnx> schrieb im Newsbeitrag
news:r5dpa3pg52gaqldtp3gg53phqi5mfoelrb[at]4ax.com...
- quote -

Dear Cal Learner,
sorry for writing too briefly. The meaning was:
When I select the menu commands:
Common tasks | Update advanced Web settings
for the broker E Trade, a small window with four edit boxes opens. This
window has the title:
Financial Institution Web Settings

On this window, there is a block of 4 edit boxes containing URLs from the
broker.
This part of the window has the caption: Service | Web Address
The Service column has the items
1) Home page
2) Web Statements Logon Page
3) Web Payment Logon Page
4) Service Information and Support

In the edit boxes in the right column, there are URLs for Home page and
Service... (1 and 4), but the "Web Statements Logon Page (2)" and the "Web
Payment Logon Page (3)" are left blank (missing entries?).

So my question is:

Can these missing entries, if they are missing indead, cause a breakdown
during the update request?

P.S.: if you want I can send you a screenshot of the window concerned.

Once again, I apologize for any inconvenience.

Thanks in advance for any help.
WB




"Cal Learner-- MVP" <via_newsgroup[at]please.tnx> schrieb im Newsbeitrag
news:r5dpa3pg52gaqldtp3gg53phqi5mfoelrb[at]4ax.com...
- quote -

In microsoft.public.money, WB wrote:

- quote -

Yes. I did not understand it.

- quote -

Dear Cal Learner,
did you read my amendment as of July 29, 2007?

Thanks in advance for any help.
WB

"Cal Learner-- MVP" <via_newsgroup[at]please.tnx> schrieb im Newsbeitrag
news:b8aoa3dfiqckmje1tm5i6lgofo1f1gl7rm[at]4ax.com...
- quote -

In microsoft.public.money, WB wrote:

- quote -

No.

I would reinstall Money 2007.


- quote -

Ammendment:
I have looked in

Common tasks | Update advanced Web settings (for E Trade)

In the small window, there are URLs for Home page and Service... , but the
"Web Statements Logon Page" and the "Web Payment Logon Page" are left blank.

WB
"WB" <wolfgbaudisch[at]hotmail.com> schrieb im Newsbeitrag
news:u7tFfjX0HHA.4928[at]TK2MSFTNGP05.phx.gbl...
- quote -

Dear Cal Learner,
thank you for your postings.
Meanwhile I did the repair as you instructed. There was some delay as it
always said the file is in use by another process. Now I managed to have so
much luck that the repair started though!!

Then the repair log showed:

No broken records in the original file.

So I think, there is no chance to continue with this solution. Then I tried
update for Etrade again and the same fault as before happened. What if the
server of Etrade is turned off, can that cause a shutdown?

Thanks in advance for any help.
WB


"Cal Learner-- MVP" <via_newsgroup[at]please.tnx> schrieb im Newsbeitrag
news:mfbka3179ev0tcl51l8ig0i61pv4jque76[at]4ax.com...
- quote -

In microsoft.public.money, WB wrote:

- quote -

Your latest *.mny file. ... I would Browse to the file rather than
entering the path and filename on the keyboard.

Put the repaired version, with a different name, into the same
folder, typically MyDocuments.

When done, open Money by double-clicking that repaired file from
Window Explorer.

A test of your Money install would be to launch Money by
double-clicking sample.mny in
"C:\Program Files\Microsoft Money 2007"

- quote -

In microsoft.public.money, WB wrote:

- quote -

Your latest *.mny file.


- quote -

Dear Cal Learner,
thank you for your posting!

Which file shall I enter into the form asking "Repair file:" ?

Yes, it is under XP Home.

Thanks in advance for any help.
WB
"Cal Learner-- MVP" <via_newsgroup[at]please.tnx> schrieb im Newsbeitrag
news:btbfa3db026kfuo3hispvmvi3knnb2gto6[at]4ax.com...
- quote -

In microsoft.public.money, Don wrote:

- quote -

From a DOS window, run these commands:
cd "C:\Program Files\Microsoft Money 2007\MNYCoreFiles"
salv.exe