In microsoft.public.money, sledge149[at]gmail.com wrote:

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I would enable logging of the OFX file.
http://support.microsoft.com/kb/911941/ tells how.

I would then look at the second (and generally larger) *rs.txt file
with a text editor. See if the word "ERROR" occurs. That would be
part of an indication from the bank's server during the process.





- quote -

I am still unable to schedule/send new electronic payments. I have
even tried installing money on a different PC, and creating the money
file from scratch. (Just the Regions bank account and ONE electronic
payment) Still, I continue to get the message:

Your transaction was not processed for the following reason: blah blah
blah

More Details: A general error has occurred.

Make changes to the transaction and resubmit it, or try submitting the
transaction again later.

And I have followed the instructions to the letter at least a dozen
times. Im more convinced than ever that this is a issue with Regions
and NOT with Microsoft Money, my money file, or file corruption.

Jimmy Sledge
- quote -

Thanks
"Cal Learner-- MVP" <via_newsgroup[at]please.tnx> wrote in message
news:rdg4a3p7r0tle8ebrachkhjp458qpb4df0[at]4ax.com...
- quote -

In microsoft.public.money, sledge149[at]gmail.com wrote:

- quote -

I found this:
http://www.regions.com/virtualDocume...20MoneyCon.pdf which
describes some recent changes at Regions with respect to Microsoft
Money.

I see that Regions is listed as having two ways to access it. If you
follow the steps in the above, see if there are two choices for
Regions. Be careful to select the right one in step Four.9.

Hello,

Since Microsoft's update to Money AND the merger of my bank with
another bank 1 week ago, I have been unable to create/submit new
electronic payments to my bank. My problem is trying to figure out if
its the update or the merger that happened at nearly the same time
that is causing the problem.

Reaching my bank has been very problematic since the money updates and
the merger. It would seem there is a large number of people having
issues.

The error message I am receiving when trying to submit new payments is
paraphrased below:
__________________________________________________ ___
Your transaction was not processed for the the following reason:

Your request to pay XXX to XXXX on Friday, August 3, 2007 was not
processed. If you see this message again, contact your bank or
brokerage.

More details: A general error has occurred.
__________________________________________________ ___

This sounds like a bank problem to me, but I'm asking the group for
their opinion.

To resolve this, I have tried to repair the money file.
I have also tried to create a new money file as a test and submit a
payment from the new file.
I've also reinstalled Money.

I CAN however update all my accounts. The Regions bank account that I
am having the problem submitting new electronic payments as well as
credit card accounts.

Any ideas?

Thanks

Jimmy Sledge