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Old 07-09-2007, 04:46 PM
Cal Learner-- MVP
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Posts: n/a
Default Re: Disappearing Password - TD Ameritrade

In microsoft.public.money, Kevin wrote:

- quote -

> Win XP SP-2
> Money 2007 Premium Version 16.0.125.1303
> I'm just wondering if anyone else is experiencing this problem.
> Recently the password for my TD Ameritrade account disappears randomly.
> If I click on the two opposing arrows (online updates) and then "Update
> Now..."
> the "Update Online Information" window opens with all of my online accounts
> listed with their respective passwords. (including my TD Ameritrade account)
> I then click on "Update", all of the accounts update except for TD
> Ameritrade.
> I get a message "Your last call encountered an error. Your sign-in
> information
> doesn't match... Signon invalid
> If I type in the password again it usually works and sticks around for a
> while
> until it disappears again.
> Anybody else seeing this anomaly?


Pay attention to when it happens, such as a window just after
midnight Eastern time Tues..Friday, just after 1AM Saturday morning
[Friday night], 1...4AM wee hours of Sunday. If it happens then,
avoid those times.

Instead of re-entering the password, you may just be able to
File-> Restore yesterday's backup. It's probably not a time saver.

 
Old 07-09-2007, 04:06 PM
Kevin
Guest
 
Posts: n/a
Default Re: Disappearing Password - TD Ameritrade

The problem appears to be solved. Although I still don't know what
originally caused the TD Ameritrade password to disappear in the first
place.
Signing into Money using Windows Live ID (with all the online services) and
THEN re-entering the password appears to have solved the disappearing
password problem.
I can now sign in directly (without access to all online services) which is
how I usually sign into Money and all appears to be normal.
Yea me!

"Kevin" <nospam[at]nospam.com> wrote in message
news:%23hvWOjiwHHA.312[at]TK2MSFTNGP04.phx.gbl...
- quote -

> Dear NG:
> Win XP SP-2
> Money 2007 Premium Version 16.0.125.1303
> I'm just wondering if anyone else is experiencing this problem.
> Recently the password for my TD Ameritrade account disappears randomly.
> If I click on the two opposing arrows (online updates) and then "Update
> Now..."
> the "Update Online Information" window opens with all of my online
> accounts
> listed with their respective passwords. (including my TD Ameritrade
> account)
> I then click on "Update", all of the accounts update except for TD
> Ameritrade.
> I get a message "Your last call encountered an error. Your sign-in
> information
> doesn't match... Signon invalid
> If I type in the password again it usually works and sticks around for a
> while
> until it disappears again.
> Anybody else seeing this anomaly?
> -Kevin



  #-1  
Old 07-09-2007, 12:58 PM
Kevin
Guest
 
Posts: n/a
Default Disappearing Password - TD Ameritrade

Dear NG:

Win XP SP-2
Money 2007 Premium Version 16.0.125.1303

I'm just wondering if anyone else is experiencing this problem.

Recently the password for my TD Ameritrade account disappears randomly.

If I click on the two opposing arrows (online updates) and then "Update
Now..."
the "Update Online Information" window opens with all of my online accounts
listed with their respective passwords. (including my TD Ameritrade account)

I then click on "Update", all of the accounts update except for TD
Ameritrade.
I get a message "Your last call encountered an error. Your sign-in
information
doesn't match... Signon invalid

If I type in the password again it usually works and sticks around for a
while
until it disappears again.

Anybody else seeing this anomaly?

-Kevin



 

Tags
ameritrade, disappearing, password
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