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Old 07-08-2007, 01:38 AM
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Default Re: how to change online service provider

I believe that you must stop online service for all Chase accounts, make the
name change and restart service.

--

Neil


"Rob" <nospam[at]nospam.com> wrote in message
news:eNOh2%23avHHA.3444[at]TK2MSFTNGP04.phx.gbl...
- quote -

> btw, I am using the 2004 version.


 
Old 07-03-2007, 08:19 PM
Rob
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Default Re: how to change online service provider

btw, I am using the 2004 version.


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Old 07-03-2007, 08:09 AM
Rob
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Default how to change online service provider

I'm having problems using online services with chase. I have 3 credit cards
with them and when I run the wizard to connect, it finds the 3 credit cards,
however it wont let me match up the third card. All 3 of these cards already
exist in my money file but for some reason it will only match up 2
accounts... the 3rd account doesn't appear in the drop down list for
accounts to match up.

I THINK the problem is because the 3rd card was previously First USA which
was merged into chase or soemthing like that. How can I remove First USA as
an online service on that one card so I can set it up with Chase as the
online service provider?

When I try to to "change account settings" then change the financial
institution to chase from first usa. it says

You cannot change the financial institution for this account because it is
setup for online services. You should use the RENAME button on the contact
information page for this institution. ok


 

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change, online, provider, service
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