Money 2007 cannot locate file

#1 06-07-2007, 09:57 PM

Thank you! I will have her follow your instructions.
Shelley

On Jun 7, 4:25 pm, Cal Learner-- MVP <via_newsgr...[at]please.tnx> wrote:
- quote -

> In microsoft.public.money, Shelley wrote:
> > Twice since installing Vista, a friend of mine has opened Money 2007
> > only to get the error message, 'Money cannot locate F:\Jane\Documen
> > \tMoney\datafile or cannot open it, possibly because it is a read-only
> > file or you do not have permission to change it or your disk drive is
> > write protected.
> > She has administrative rights to her system, the data file is not read-
> > only and the disk is not write protected. She checked to see if any
> > program or process was using the file after she last shut money down
> > and this was not happening.
> > She can find a large .tmp file in DOCUMENTS AND SETTINGS\<user> \LOCAL
> > SETTINGS/TEMP, and can copy it to her desktop and rename it and open
> > it to get her data file back. Other than that, she has back ups of
> > her back ups.
> > She does not believe this happened before installing Vista, and it is
> > disconcerting that this has happened twice in 12 weeks. Any thoughts
> > on why this is happening?
> Be sure that your Money and backup files are moved to a spot that
> you will have full privileges to, such as Documents/MyDocuments. I
> don't know how to ensure that other than to put the Money file into
> the Documents folder. If they are in a place like ProgramFiles,
> Vista will create an impermanent copy of the file for the user to
> use, unless the user explicitly right-clicks at launch and choose
> RunAsAdministrator that time.
> Check that the SSL2 protocol is enabled. That checkbox may be in
> IE Tools-> InternetOptions-> Advanced.
> Right-click the Money icon and choose RunAsAdmistrator to let
> updates happen. Then reboot the computer. Check that the Money
> 2007 version is 16.0.*.1303.

06-07-2007, 09:25 PM

In microsoft.public.money, Shelley wrote:

- quote -

> Twice since installing Vista, a friend of mine has opened Money 2007
> only to get the error message, 'Money cannot locate F:\Jane\Documen
> \tMoney\datafile or cannot open it, possibly because it is a read-only
> file or you do not have permission to change it or your disk drive is
> write protected.
> She has administrative rights to her system, the data file is not read-
> only and the disk is not write protected. She checked to see if any
> program or process was using the file after she last shut money down
> and this was not happening.
> She can find a large .tmp file in DOCUMENTS AND SETTINGS\<user> \LOCAL
> SETTINGS/TEMP, and can copy it to her desktop and rename it and open
> it to get her data file back. Other than that, she has back ups of
> her back ups.
> She does not believe this happened before installing Vista, and it is
> disconcerting that this has happened twice in 12 weeks. Any thoughts
> on why this is happening?

Be sure that your Money and backup files are moved to a spot that
you will have full privileges to, such as Documents/MyDocuments. I
don't know how to ensure that other than to put the Money file into
the Documents folder. If they are in a place like ProgramFiles,
Vista will create an impermanent copy of the file for the user to
use, unless the user explicitly right-clicks at launch and choose
RunAsAdministrator that time.

Check that the SSL2 protocol is enabled. That checkbox may be in
IE Tools-> InternetOptions-> Advanced.

Right-click the Money icon and choose RunAsAdmistrator to let
updates happen. Then reboot the computer. Check that the Money
2007 version is 16.0.*.1303.

#-1 06-07-2007, 09:08 PM

Twice since installing Vista, a friend of mine has opened Money 2007
only to get the error message, 'Money cannot locate F:\Jane\Documen
\tMoney\datafile or cannot open it, possibly because it is a read-only
file or you do not have permission to change it or your disk drive is
write protected.

She has administrative rights to her system, the data file is not read-
only and the disk is not write protected. She checked to see if any
program or process was using the file after she last shut money down
and this was not happening.

She can find a large .tmp file in DOCUMENTS AND SETTINGS\<user> \LOCAL
SETTINGS/TEMP, and can copy it to her desktop and rename it and open
it to get her data file back. Other than that, she has back ups of
her back ups.

She does not believe this happened before installing Vista, and it is
disconcerting that this has happened twice in 12 weeks. Any thoughts
on why this is happening?

Shelley

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