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Old 06-01-2007, 03:32 PM
Cal Learner-- MVP
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Default Re: Multiple Money 2006 Issues

In microsoft.public.money, Jaime wrote:

- quote -

> Hi-
> I recently bought a Sony VAIO with Vista. I installed Money 2006. It
> worked fine and all was well. About 3 weeks ago, my transactions downloaded
> and said they were ready to be reviewed but did not show up in my register.


Here is what I would have recommended at that point:

In Internet Explorer delete your browser temporary files with
Tools-> InternetOptions-> DeleteFiles or
Tools-> InternetOptions-> Delete-> DeleteFiles.

Then in Money do File-> RepairMoneyFile-> QuickFileRepair.

Go to Tools-> Settings-> OnlineServiceSetting and
select ShowStandardizedPayeeNamesForWhichANameIsNotFound.


- quote -

> So I decided I would uninstall Money and start from scratch. I had to
> remove it and install it like 6 times and I could still not set up online
> services for my bank. It didn't indicate that the problem was with my bank
> because it said if the problem persisted to contact customer support which
> charges a fee.


Are you sure about that? If you installed the retail version of
Microsoft Money, I would expect you could get free support. From
Help-> About write down the serial number. That will be the number
you will use when you seek support.

- quote -

> And when I installed it new, it continued to have some of my
> account information (I'm assuming it is pulling this from the MSN website
> where my updates were).
> Now I don't have a register, I have no idea how much money is my account or
> when my bills are due! Can someone help?


Search for *.mbf and see if there is a backup file that gets you
back to about 3 weeks ago. Did you maybe backup to a USB flash
drive?

I suggest you increase the number of backup files and also keep
backups off of the computer. What if the hard drive were to crash?



- quote -

> Thanks
  #-1  
Old 06-01-2007, 02:58 PM
Jaime
Guest
 
Posts: n/a
Default Multiple Money 2006 Issues

Hi-

I recently bought a Sony VAIO with Vista. I installed Money 2006. It
worked fine and all was well. About 3 weeks ago, my transactions downloaded
and said they were ready to be reviewed but did not show up in my register.

So I decided I would uninstall Money and start from scratch. I had to
remove it and install it like 6 times and I could still not set up online
services for my bank. It didn't indicate that the problem was with my bank
because it said if the problem persisted to contact customer support which
charges a fee. And when I installed it new, it continued to have some of my
account information (I'm assuming it is pulling this from the MSN website
where my updates were).

Now I don't have a register, I have no idea how much money is my account or
when my bills are due! Can someone help?

Thanks
 

Tags
2006, issues, money, multiple
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