In microsoft.public.money, LisaS wrote:

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Note that you had not *said* you were using Norton until now. ;-)

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You could try installing Money using a clean boot. That should
prevent Norton from starting.

http://support.microsoft.com/default...b;EN-US;310353
describes selective startup or clean boot. It is referenced by
http://support.microsoft.com/default...b;en-us;310560
which describes "How to Troubleshoot By Using the Msconfig Utility
in Windows XP".

You might like the free version of Zone Alarm or AVG(
http://free.grisoft.com/)
It would be an easy choice for me.



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Cal Learner - Thanks for responding but this won't really help.

1) Our version of Norton AntiVirus 2005 was a download from their web site
- so we can't uninstall and reinstall without spending the money for an
upgrade.

2) The backup of the Money file is a good one - hopefully we will be able
to utilize it.

"Cal Learner-- MVP" wrote:

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In microsoft.public.money, LisaS wrote:

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If that is Norton, disabling is often reported to be insufficient.
Uninstall Norton, install Money, reinstall Norton if you like.


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There is a place to uncheck the bit about deleting the earlier
version during install. Pay close attention.


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Save an extra backup file. Also, when Money converts a Money 2004
file, it saves a backup as *.m12 . Consider saving that as well as a
recent .mbf or two on a flash drive.



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We are trying to upgrade from Money 2004 to 2007 Deluxe (purchased CD copy
from a local store - not online upgrade). Even though we disabled our
anti-virus software temporarily, the installation crashes because it it is
not able to copy all of the necessary files to our hard drive (account on our
home computer is Administrator - so that should not figure into it). Looking
into the Knowledge Base (# Q313222), it recommends that we reset our Registry
settings to their original values (computer was purchased in 2001 - running
XP Home Edition with SP2). Naturally, I am loathe to tamper with the
Registry even on a good day. The Knowledge Base also recommends copying
Secedit.exe and Secedit.chm files from a computer running XP Professional to
our home computer. My work laptop runs XP Professional but the two files I
can fine are Secedit.chm and Secedit.sdb - not Secedit.exe.

Considering that we do not want to have the installation automatically
delete Money 2004 after loading 2007 Deluxe until we are sure that it will
work, we are at an impasse. My wife has spent a great deal of time and
effort setting up our banking and investment services under Money 2004 and I
sure don't want to mess that up in any way.

Can anyone out there give us some guidance?

-- BobS