money 2007 crashes when updating account info

#1 05-15-2007, 04:08 PM

Yes I had already updated money to 16.0.10.1303 before the crash happened.
The SSL2 & 3 boxes were also checked...

Kun

"Cal Learner-- MVP" <via_newsgroup[at]please.tnx> wrote in message
news:525i431tjqehvs872arf7cbuu8gdpv0hlt[at]4ax.com...
- quote -

> In microsoft.public.money, qk wrote:
> > > I'm running Money 2007 trial on vista. However after I fill in my
> > email/password, Money pops out a window saying "Updating Accout Info",
> > then
> > it crashes! If I restart the program I can login, but retrieving bank list
> > failes each time and money crashes when I click "receive account updates
> > from MSN money my accounts". I've owned money 2006 before so I think I do
> > have some old information on msn money.Any idea?
> Be sure that your Money and backup files are moved to a spot that
> you will have full privileges to, such as Documents/MyDocuments.
> If they are in a place like ProgramFiles, Vista will create an
> impermanent copy of the file for the user to use, unless the user
> explicitly right-clicks at launch and choose RunAsAdministrator
> that time.
> Check that the SSL2 protocol is enabled. That checkbox may be in
> IE Tools-> InternetOptions-> Advanced.
> Right-click the Money icon and choose RunAsAdmistrator to let
> updates happen. Then reboot the computer. Check that the Money
> 2007 version is 16.0.*.1303.
> So, do you have version 16.0.*.1303?

05-15-2007, 02:01 AM

In microsoft.public.money, qk wrote:

- quote -

> I'm running Money 2007 trial on vista. However after I fill in my
> email/password, Money pops out a window saying "Updating Accout Info", then
> it crashes! If I restart the program I can login, but retrieving bank list
> failes each time and money crashes when I click "receive account updates
> from MSN money my accounts". I've owned money 2006 before so I think I do
> have some old information on msn money.Any idea?

Be sure that your Money and backup files are moved to a spot that
you will have full privileges to, such as Documents/MyDocuments.
If they are in a place like ProgramFiles, Vista will create an
impermanent copy of the file for the user to use, unless the user
explicitly right-clicks at launch and choose RunAsAdministrator
that time.

Check that the SSL2 protocol is enabled. That checkbox may be in
IE Tools-> InternetOptions-> Advanced.

Right-click the Money icon and choose RunAsAdmistrator to let
updates happen. Then reboot the computer. Check that the Money
2007 version is 16.0.*.1303.

So, do you have version 16.0.*.1303?

#-1 05-14-2007, 06:29 PM

Hi folks,

I'm running Money 2007 trial on vista. However after I fill in my
email/password, Money pops out a window saying "Updating Accout Info", then
it crashes! If I restart the program I can login, but retrieving bank list
failes each time and money crashes when I click "receive account updates
from MSN money my accounts". I've owned money 2006 before so I think I do
have some old information on msn money.Any idea?

Thanks
Kun

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