RuffGem,

For your DRP problems try resetting the plan. I am not sure where it is is
2006, but in 2007 it is located at
Tools> Settings> Planner Settings> Reset Debt Plan.

I was having problems with the amounts and resetting fix it.

Cindy

"RuffGem" <ruff_gem[at]hotmail.com> wrote in message
news:1178889499.898525.168700[at]l77g2000hsb.googlegroups.com...
- quote -

Bad math in the morning. But five or six versions for $100 has surely been
possible.

"Dick Watson" <littlegreengecko[at]mind-enufalready-spring.com> wrote in
message news:%230Ij6g9kHHA.5084[at]TK2MSFTNGP03.phx.gbl...
- quote -

See some comments inline.

"RuffGem" <ruff_gem[at]hotmail.com> wrote in message
news:1178889499.898525.168700[at]l77g2000hsb.googlegroups.com...
- quote -

You sure about that? The only problem like this I am aware of was fixed in
the first service pack via Internet Updates. That problem was the pay from
account getting lost on Enter in Register. Is that what you are
experiencing?

- quote -

Many people, myself included, find it MUCH faster and more stable AFTER we
go to great pains to do the Nuke The Bills thing.

- quote -

Money as expensive software? Please... Many people have bought every upgrade
for a decade for a total in the neighborhood of $100.

- quote -

You were on M06 and M05 generated a popup?

- quote -

This has been true of all fifteen versions of Money so far. It states it in
the upgrade dialog boxes. It tells you what it is doing to save a copy of
your M06 file that you can revert to--granted losing your data entered in
M07. This just isn't a new or hidden characteristic. Sure it's unfortunate.
But it isn't a newsflash or unique to M07. See
http://umpmfaq.info/faqdb.php?q=17. This item has been in the published
umpmfaq since the first edition back in February of 2002.

- quote -

That's just Money's way of telling you that Mx can't open Mx+n files. Again,
this is hardly news nor a new "feature" to M07. Seems like they could come
up with a better way to tell you what's going on. But it's been that was for
five or six versions at least.

- quote -

Only one of the issues you raise here is new in any sense to M07. And that
one, if you are referring to the same issue many of us saw when M07 first
came out, has been fixed. I'm not disagreeing that there are issues nor that
some of these things aren't bad and shouldn't be fixed. But they are hardly
new, novel, or unique to M07. If Microsoft cared about most of this stuff,
they've had YEARS and many versions to show it and haven't.

I sent the following note to "managers[at]microsoft.com" as I was advised
to do by a Microsoft Tech Support person who was able to offer no help
to my Money 2007 problems. I got back an essentially useless cookie
cutter response from someone who apparently half-read the email --
that's included at the bottom. (The only useful suggestion was
posting to the newsgroups!)
-=-=-=-=-

I have been a loyal Money user since the first version Microsoft
released back in the Windows 95 days.
I have been buying an upgrade every year (usually the "Premium" or
"Deluxe" version because of the added planning tools and services.)

I have had enough!

Money 2007 is broken, and the Money 2007 advertising is fraudulent:

Money 2007 "Lifetime Planner" doesn't work. It double-counts certain
expenses in its projections, producing an apparent huge shortfall in
projected worth. It is USELESS. The old version worked fine.

Money 2007 "Bills Summary" won't allow a loan payment to be made as
set up; the information included when "Enter in Register" is chosen is
not what was entered when the bill was set up. I had a service
request in for this (SRZ060927001132) whose "resolution" was "this is
a known issue." Of course the "known issue" has not been fixed in the
seven months since the service request was closed -- I guess I'll have
to pay for the Money 2008 upgrade and see if the problem's fixed
there? And if it's not I can just smile and be glad that Microsoft
scammed me again.

The biggest ripoff is in the advertised "free and discounted services"
which promises a free year of Experian credit monitoring and monthly
credit score updates. This service had been included in the "Deluxe"
or "Premium" versions for the past several years, and quite frankly it
was one of the few reasons the annual updates were worthwhile. This
year after I purchased and installed Money 2007, the Experian services
stopped working. I submitted another service request
(SRZ070127000897) and was informed that this advertised feature of
Money 2007 Premium is only available for first time purchasers, i.e.
you can use it for the first year you use Money and that's it.
NOWHERE in the ads for Money 2007 -- or even in the "financial
services" page within Money itself -- does it say that the free
Experian services are not available to existing customers. As far as
I'm concerned this is out and out fraud.

Add to that the minor annoyances -- Money 2007 is much slower; I now
have phantom "automatic update" information displayed for accounts
that haven't been on automatic update in five years; Money automatic
updates often hang or fail and require closing and restarting Money
(if not rebooting) to correct the problem. Sum it all up and what you
have is a seriously defective piece of expensive software.

To top off all of this, I can't even go back to Money 2006. I
purchased that version as a "convenient online update" from a Money
2005-generated popup, and apparently the update rights expire after a
month, so I can't reinstall Money 2006 to get rid of the monstrosity
that is Money 2007. Besides that it appears that the file format has
changed yet again between 2006 and 2007. (I installed a trial version
of 2006 on another PC and copied my Money 2007 file there to see if it
would open in 2006. 2006 reads it but wants a password -- and since
the file is not password protected, there's no way I can open it.

The Money developers have broken your product. What are you planning
to do for loyal customers who have to suffer with the consequences?
-=-=-=-=-
MS response:

Hello John,

Thank you for contacting Microsoft Online Customer Service.

I understand from your e-mail that you are experiencing multiple
issues with Microsoft Money 2007. The issues are as follows:

1. Lifetime Planner does not work as it double-counts certain expenses
in its projections and producing huge shortfall in projected worth.
2. Bill Summary would not allow a loan payment to set up.
3. You are also concerned about the advertised "free and discounted
services" for Money 2007 which promises a free year of Experian credit
monitoring and monthly credit score updates but Experian services have
stopped working for you.
4. Money 2007 is working much slower on your system.
5. Also you are unable to revert back to Money 2006.

I am sorry that your experience with our Money 2007 was less than
acceptable. I will be forwarding your comments to the appropriate
Microsoft group, which will use your feedback when planning and
evaluating future enhancements.

However, as a Customer Service Representative, I can direct you to
your support options, which include Self-Help Resources and Assisted
Support. You may try to resolve the problem on your own using the no-
charge self-help resources listed below. However, if you prefer
assistance from a Microsoft Support Professional, please choose the
Assisted Support option mentioned below.

Assisted Support:

You may work with a Microsoft Support Professional via e-mail,
telephone, and for some products, chat to resolve your issue.
Depending on how you obtained your software, there may be fees to use
the Assisted Support option. Please visit the following link to
contact the Support Team:
http://support.microsoft.com/oas/def...1403&x=11&y=13

You have to select the appropriate edition of Money 2007 to get
assistance regarding your concern.

If your copy of Money 2007 came from your computer manufacturer,
please contact your computer manufacturer directly. Contact
information for most major computer manufacturers is available at:
http://www.support.microsoft.com/def...px?pr=oemphone

Self-Help Resources:

John, you may search the Product Solution Center or the Knowledge Base
of self-help articles to resolve your issue using the following link:
http://support.microsoft.com/ph/11403

You may also post your issue in the Microsoft newsgroups. For
information on how to use the Microsoft newsgroups, please visit the
following link:
http://www.microsoft.com/communities...&lang=en&cr=US

I hope your issue is resolved soon.

Thank you for using Microsoft products and services.