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Old 04-30-2007, 07:25 PM
Cal Learner-- MVP
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Default Re: Log In to Money On-line

In microsoft.public.money, Mark Cohen wrote:

- quote -

> A brand new occurence. Try to log into money this morning. Keep getting
> message "You must be connected to the internet to sign in online". I am
> online!!!


Check that you can access websites via IE. You probably can, but it
seems worth a try.
- quote -

> I use Money 2007. I have used Money for over 10 years now. This has NEVER
> occurred before.
> What I have tried: Shut downs (numerous), restart Money (numerous), reboots
> (numerous), new live password (3 times changed).


I would keep a backup that predates changing the password. Whatever
you do, don't delete that LiveID. You could remove the LiveID from
the file, or at least from a copy of the file.

- quote -

> What happens: It still updates portfolio levels, but not online banking. I
> am able to connect to bank online directly when not in Money (or even going
> to my bank site from within Money), but cannot get into Money online unless
> I go in off-line.
> Do I need to re-install Money 2007? Or, there some other thing to try.


Don't do anything drastic yet. If the problem continues, I would
contact Microsoft support.


  #-1  
Old 04-30-2007, 12:47 PM
Mark Cohen
Guest
 
Posts: n/a
Default Log In to Money On-line

A brand new occurence. Try to log into money this morning. Keep getting
message "You must be connected to the internet to sign in online". I am
online!!!

I use Money 2007. I have used Money for over 10 years now. This has NEVER
occurred before.

What I have tried: Shut downs (numerous), restart Money (numerous), reboots
(numerous), new live password (3 times changed).

What happens: It still updates portfolio levels, but not online banking. I
am able to connect to bank online directly when not in Money (or even going
to my bank site from within Money), but cannot get into Money online unless
I go in off-line.

Do I need to re-install Money 2007? Or, there some other thing to try.
Thanks.


 

Tags
log, money, online
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