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  #2  
Old 04-21-2007, 04:18 PM
Cazzy123
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Default Re: STATEMENT DOWNLOAD PROBLEMS

Hi Carl,

I believe that I am using the 2004 version on XP with a british bank. I
have managed to download statements before without difficulty and have set up
a new account which is totally seperate to this and that also works fine.
However, the file which contains several accounts does not download any of
the statements which leads me to believe that is is a set-up issue.

Any other ideas would be good.
Caz
"Cal Learner-- MVP" wrote:

- quote -

> In microsoft.public.money, Cazzy123 wrote:
> > I am trying to download statements and keep coming up with an error which
> > says that "A communication error has occurred. Please try or call again." I
> > have tried deleting and recreating the OFX file extension but this hasn't
> > helped. Does anyone have any ideas?

> You are using Money 2007 Deluxe on Windows XP and you are trying to
> do third party download from Washington Mutual . This worked for you
> for about a year, and the problem started last week.
> If I guessed wrong, what did I miss on?

  #1  
Old 04-20-2007, 10:38 PM
Cal Learner-- MVP
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Posts: n/a
Default Re: STATEMENT DOWNLOAD PROBLEMS

In microsoft.public.money, Cazzy123 wrote:

- quote -

> I am trying to download statements and keep coming up with an error which
> says that "A communication error has occurred. Please try or call again." I
> have tried deleting and recreating the OFX file extension but this hasn't
> helped. Does anyone have any ideas?


.... and also using IE7..... see
http://support.microsoft.com/kb/927087/en-us
 
Old 04-20-2007, 10:09 PM
Cal Learner-- MVP
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Posts: n/a
Default Re: STATEMENT DOWNLOAD PROBLEMS

In microsoft.public.money, Cazzy123 wrote:

- quote -

> I am trying to download statements and keep coming up with an error which
> says that "A communication error has occurred. Please try or call again." I
> have tried deleting and recreating the OFX file extension but this hasn't
> helped. Does anyone have any ideas?


You are using Money 2007 Deluxe on Windows XP and you are trying to
do third party download from Washington Mutual . This worked for you
for about a year, and the problem started last week.

If I guessed wrong, what did I miss on?

  #-1  
Old 04-20-2007, 09:26 PM
Cazzy123
Guest
 
Posts: n/a
Default STATEMENT DOWNLOAD PROBLEMS

Hi,
I am trying to download statements and keep coming up with an error which
says that "A communication error has occurred. Please try or call again." I
have tried deleting and recreating the OFX file extension but this hasn't
helped. Does anyone have any ideas?

Thanks
Caz
 

Tags
download, problems, statement
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