Thanks, refrochris.

Unfortunately, I had already done the 'kill bill' option. What you said
about the endless loop makes sense, though. I guess knocking the bills out
puts a hole in the loop. Interesting way for MS to 'solve' the problem.

As for MS not fixing it, I wonder how many people got po'd and changed to
Quicken. Upgrade every 2 years x $40 x 2 mil users x lifetime of upgrades.
Shucks, that's just pocket change, let 'em suffer.


"renfrochris" wrote:

- quote -

Here's something to try:

I had the same problems described above. Microsoft's canned response
to this seems to be to run a File - Repair Money File - Remove all
Bills Data. In my opinion all this does is increase your frustration
when you are forced to re-enter all your bills. In addition, I
noticed that some bills are not added back very easily such as
automatic loan payments.

I noticed however that my problems started happening shortly after I
created both a budget and a debt reduction plan. I went ahead and
removed both the budget and the debt reduction plan and my problems
vanished. I think the hangups are some sort of endless loop between
an account and either the budget or debt reduction functionality or
both. For instance, a change made in account prompts an adjustment in
the budget which prompts an adjustment in the debt reduction plan
which prompts an adjustment back in the budget and so on and so on and
so on. Try purging any budgets and/or debt reduction plans before
nuking your bills.

Chris

PS. This problem has been around for a while. With all due respect
to Microsoft what we are talking about here is about an afternoon's
worth of work for a developer to run Money through a debugger. The
fact that this error has been around for so long is unacceptable.

I have the same problem with Money 2007 Deluxe. (Version 16.0.120.1303) I
upgraded from 2005, no problem before this upgrade.

I am also encountering the freeze when it goes to the 'this entry matches a
bill, do you want to mark it paid' dialog. From what I can tell, any time
the program opens a dialog for user input, the crash occurs.

Lonewolf mentioned the CTRL+ALT+DEL to open task manager and close the
program. I have had times when this was unavailable, the whole computer was
frozen and I had to do a hard reboot to close everything. My keyboard is a
wired one, not wireless, so keyboard function was not the problem.

There is no error message associated with this freeze.

It does not matter if you have other programs running or not, I have tried a
clean boot and only Money running.

I thought it was my old computer because it was weirding out. I now have a
new computer as of this April, minimal software installed. No virus software
or anything yet. Still getting the program freeze.

I do not know if the problem existed before the automatic updates. First
time Money opened after install, it did the updates. The dialog does not
give you the option of seeing what the updates are, nor selecting whether or
not you want to update.

I see there are SP1 and SP2 updates listed in the support section FAQs, but
I can not find a link to do these. Money's Help/About does not show the SP1
or SP2 the way Windows Help/About displays it. Maybe you can tell from the
version number listed in the opening paragraph if these SP's have been
installed.

Before I got the new computer, I tried removing the 2007 and going back to
2005. The 2007 file format is not compatable and it was already converted,
so that option did not work.


"Lonewolf" wrote:

- quote -

Same problem here. I reinstalled and rebuilt my money file. Still can't
find an answer.

"Lonewolf" wrote:

- quote -

Still hoping someone can help me with this...

I initially encountered the problem last year and thought it had something
to do with my save file (which I've had and just kept upgrading since
version 2003). So for the new year I created a new file and started all my
accounts over. But the problem still exists, so I'm inclinded to believe it
is something with the software.

During account balancing and when I download bank statements and have to
change which transaction it auto matches to, the User Interface locks up at
random times. There seems to be no specific action that causes it to
freeze. It only happens during those screens, but not every time. More
ofthen than not it DOES freeze though. Once it freezes (with the hourglass
constant) I can't do anything but Ctrl-Alt-Del and force the program to end.
When I restart Money and go back to where it froze before, the action I took
is complete. It seems to be freezing immidiately after completing the task.

Make sense? Anyone have this problem too or have any ideas?

Thanks