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  #5  
Old 08-29-2007, 08:36 PM
Saurin
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Posts: n/a
Default Re: BSOD killed Money 2007
I found information to fix my problem. After searching for the ModName:
msvcr80.dll in this newsgroup, the information pointed to Investment
Performance under contents for the Home Page layout settings.

While the home page was loading upon login, I clicked on 'Customize content
or layout' on the top right corner, removed Investment Performance under
Change layout settings and hit Done. I no longer crash while the Home Page
is displayed upon login.

The problem has something to do with cetain number of investments you are
tracking/downloading information for. Removing some of the stocks/funds that
you don't necessarily need (under the watch accounts??) may also solve the
problem without having to remove Investment Performance content from the home
page though I haven't tried that.

"Saurin" wrote:

- quote -

> I have a similar problem of Money 2007 deluxe crashing soon after it shows
> the home page - while cashflow and other charts are updating. Never happened
> before until an hour ago. Already did what 836197 suggested except reinstall
> money. Do have a Logitech wireless mouse but it's nothing new and I don't see
> Logitech SetPoint installed on my computer. The ModName is msvcr80.dll. I
> have windows xp.
> Please help. Thank you.
> "Cal Learner-- MVP" wrote:
> > In microsoft.public.money, Brett_osd wrote:
> > > > I followed the instructions on removing Money, doing a clean boot and
> > > installing a fresh copy and I was able to get Money running again. However,
> > > once I rebooted back to the normal configuration the problem returned.
> > > > > Here's apparently where the problem lies according to the info in the dialog
> > > box:
> > > AppName: msmoney.exe AppVer: 16.0.0.1303 ModName: ntdll.dll
> > > > > Sorry the problem continues. See
> > http://support.microsoft.com/kb/932727/en-us
> > > > > > > "Cal Learner-- MVP" wrote:
> > > > > > In microsoft.public.money, Brett_osd wrote:
> > > > > > > > After a BSOD crash last night while Money 2007 Home & Business was open, I
> > > > > can no longer run Money 2007 at all. I get the "Microsoft Money has
> > > > > encountered a problem and needs to close" before it even gets to the point of
> > > > > asking me for a password to load my Money file. It does the same thing if I
> > > > > try start it by double-clicking on the sample .mny file, so I don't think
> > > > > it's a corrupt .mny file.
> > > > > > > > > I even went so far as to uninstall Money and reinstall and it didn't help.
> > > > > > > > > I have to get it working again. Please help.
> > > > > > > See if http://support.microsoft.com/kb/836197/en-us helps.
> > > >
  #4  
Old 08-29-2007, 07:34 PM
Saurin
Guest
  
Posts: n/a
Default Re: BSOD killed Money 2007
I have a similar problem of Money 2007 deluxe crashing soon after it shows
the home page - while cashflow and other charts are updating. Never happened
before until an hour ago. Already did what 836197 suggested except reinstall
money. Do have a Logitech wireless mouse but it's nothing new and I don't see
Logitech SetPoint installed on my computer. The ModName is msvcr80.dll. I
have windows xp.

Please help. Thank you.

"Cal Learner-- MVP" wrote:

- quote -

> In microsoft.public.money, Brett_osd wrote:
> > I followed the instructions on removing Money, doing a clean boot and
> > installing a fresh copy and I was able to get Money running again. However,
> > once I rebooted back to the normal configuration the problem returned.
> > > Here's apparently where the problem lies according to the info in the dialog
> > box:
> > AppName: msmoney.exe AppVer: 16.0.0.1303 ModName: ntdll.dll
> > Sorry the problem continues. See
> http://support.microsoft.com/kb/932727/en-us
> > > "Cal Learner-- MVP" wrote:
> > > > In microsoft.public.money, Brett_osd wrote:
> > > > > > After a BSOD crash last night while Money 2007 Home & Business was open, I
> > > > can no longer run Money 2007 at all. I get the "Microsoft Money has
> > > > encountered a problem and needs to close" before it even gets to the point of
> > > > asking me for a password to load my Money file. It does the same thing if I
> > > > try start it by double-clicking on the sample .mny file, so I don't think
> > > > it's a corrupt .mny file.
> > > > > > > I even went so far as to uninstall Money and reinstall and it didn't help.
> > > > > > > I have to get it working again. Please help.
> > > > > See if http://support.microsoft.com/kb/836197/en-us helps.
> >
  #3  
Old 04-21-2007, 05:38 AM
Brett_osd
Guest
  
Posts: n/a
Default Re: BSOD killed Money 2007
That was it. Thanks a lot.

"Cal Learner-- MVP" wrote:

- quote -

> In microsoft.public.money, Brett_osd wrote:
> > I followed the instructions on removing Money, doing a clean boot and
> > installing a fresh copy and I was able to get Money running again. However,
> > once I rebooted back to the normal configuration the problem returned.
> > > Here's apparently where the problem lies according to the info in the dialog
> > box:
> > AppName: msmoney.exe AppVer: 16.0.0.1303 ModName: ntdll.dll
> > Sorry the problem continues. See
> http://support.microsoft.com/kb/932727/en-us
> > > "Cal Learner-- MVP" wrote:
> > > > In microsoft.public.money, Brett_osd wrote:
> > > > > > After a BSOD crash last night while Money 2007 Home & Business was open, I
> > > > can no longer run Money 2007 at all. I get the "Microsoft Money has
> > > > encountered a problem and needs to close" before it even gets to the point of
> > > > asking me for a password to load my Money file. It does the same thing if I
> > > > try start it by double-clicking on the sample .mny file, so I don't think
> > > > it's a corrupt .mny file.
> > > > > > > I even went so far as to uninstall Money and reinstall and it didn't help.
> > > > > > > I have to get it working again. Please help.
> > > > > See if http://support.microsoft.com/kb/836197/en-us helps.
> >
  #2  
Old 04-19-2007, 11:33 PM
Cal Learner-- MVP
Guest
  
Posts: n/a
Default Re: BSOD killed Money 2007
In microsoft.public.money, Brett_osd wrote:

- quote -

> I followed the instructions on removing Money, doing a clean boot and
> installing a fresh copy and I was able to get Money running again. However,
> once I rebooted back to the normal configuration the problem returned.
> Here's apparently where the problem lies according to the info in the dialog
> box:
> AppName: msmoney.exe AppVer: 16.0.0.1303 ModName: ntdll.dll

Sorry the problem continues. See
http://support.microsoft.com/kb/932727/en-us


- quote -

> "Cal Learner-- MVP" wrote:
> > In microsoft.public.money, Brett_osd wrote:
> > > > After a BSOD crash last night while Money 2007 Home & Business was open, I
> > > can no longer run Money 2007 at all. I get the "Microsoft Money has
> > > encountered a problem and needs to close" before it even gets to the point of
> > > asking me for a password to load my Money file. It does the same thing if I
> > > try start it by double-clicking on the sample .mny file, so I don't think
> > > it's a corrupt .mny file.
> > > > > I even went so far as to uninstall Money and reinstall and it didn't help.
> > > > > I have to get it working again. Please help.
> > > See if http://support.microsoft.com/kb/836197/en-us helps.
>
  #1  
Old 04-19-2007, 10:48 PM
Brett_osd
Guest
  
Posts: n/a
Default Re: BSOD killed Money 2007
I followed the instructions on removing Money, doing a clean boot and
installing a fresh copy and I was able to get Money running again. However,
once I rebooted back to the normal configuration the problem returned.

Here's apparently where the problem lies according to the info in the dialog
box:
AppName: msmoney.exe AppVer: 16.0.0.1303 ModName: ntdll.dll



"Cal Learner-- MVP" wrote:

- quote -

> In microsoft.public.money, Brett_osd wrote:
> > After a BSOD crash last night while Money 2007 Home & Business was open, I
> > can no longer run Money 2007 at all. I get the "Microsoft Money has
> > encountered a problem and needs to close" before it even gets to the point of
> > asking me for a password to load my Money file. It does the same thing if I
> > try start it by double-clicking on the sample .mny file, so I don't think
> > it's a corrupt .mny file.
> > > I even went so far as to uninstall Money and reinstall and it didn't help.
> > > I have to get it working again. Please help.
> See if http://support.microsoft.com/kb/836197/en-us helps.
 
Old 04-19-2007, 12:01 AM
Cal Learner-- MVP
Guest
  
Posts: n/a
Default Re: BSOD killed Money 2007
In microsoft.public.money, Brett_osd wrote:

- quote -

> After a BSOD crash last night while Money 2007 Home & Business was open, I
> can no longer run Money 2007 at all. I get the "Microsoft Money has
> encountered a problem and needs to close" before it even gets to the point of
> asking me for a password to load my Money file. It does the same thing if I
> try start it by double-clicking on the sample .mny file, so I don't think
> it's a corrupt .mny file.
> I even went so far as to uninstall Money and reinstall and it didn't help.
> I have to get it working again. Please help.

See if http://support.microsoft.com/kb/836197/en-us helps.
  #-1  
Old 04-18-2007, 11:44 PM
Brett_osd
Guest
  
Posts: n/a
Default BSOD killed Money 2007
After a BSOD crash last night while Money 2007 Home & Business was open, I
can no longer run Money 2007 at all. I get the "Microsoft Money has
encountered a problem and needs to close" before it even gets to the point of
asking me for a password to load my Money file. It does the same thing if I
try start it by double-clicking on the sample .mny file, so I don't think
it's a corrupt .mny file.

I even went so far as to uninstall Money and reinstall and it didn't help.

I have to get it working again. Please help.
 

Tags
2007, bsod, killed, money
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