I suspect you'd find that their shame threshold is pretty high.

But look at it this way: how many of their ad viewers do you think this
effects? 0.001%? How much effort does your company spend to fix problems
encountered by 0.001% of their customer base?

"David Cash" <DavidCash[at]discussions.microsoft.com> wrote in message
news:BB15084B-A25A-419E-8390-EC120EA0BF0D[at]microsoft.com...
- quote -

In this problem, both the followup and the lack of progress are shameful.

Here it is Saturday, April 21, 8:04 am; and to me it appears as if nothing
will be resolved -- ever.

To my way of thinking, the problem is simply corrected by phoning
Moneycentral's data supplier and by saying: "Hey, check your coding ! Find
the mistake, etc.... No other quotron marker presents a similar problem.
What gives?"

The fact that Moneycentral has done nothing implies that Moneycentral is
asleep at the wheel.

This is incredible.

I see a similar lack of interest to my other problem (see: "Is this a
problem?").

If this is the kind of response that other users of Moneycentral receive
from their overseers, then Moneycentral should be ashamed of itself.


"David Cash" wrote:

- quote -

hi Dick --

I tend to agree that the problem exists with the data feed. Other
symbols do not experience the same technical problem. This would imply that
there is something wrong with the coding for J P Morgan's option chain.



"Dick Watson" wrote:

- quote -

Apparently the problem is harder than thought and is outside MSN
control--i.e., munged data feed. I don't think it's been forgotten, though.

"David Cash" <DavidCash[at]discussions.microsoft.com> wrote in message
news:2EE6D7F9-C697-44A4-A49F-84758519744C[at]microsoft.com...
- quote -

As of 4:39 pm ET, Tuesday, April 17...still no progress

"David Cash" wrote:

- quote -

Sorry, Cal --

As of 7:07 am ET, Monday, April 16, there has been no progress in this
problem.

"Cal Learner-- MVP" wrote:

- quote -

Thanks, Mark --

Your workaround works wonderfully. I'm still waiting though for the
original page (as referenced above in the hyperlink) to work; it provides
quick volumes of information...in one easy view.

"Mark" wrote:

- quote -

I had a vision. Can't say how they found out about it, but I'm thinking they
did.


"David Cash" <DavidCash[at]discussions.microsoft.com> wrote in message
news:4339F694-8760-4A2F-ABD2-24E44EA9C0B3[at]microsoft.com...
- quote -

In microsoft.public.money, David Cash wrote:

- quote -

Look for it to be fixed tonight.

Even though you may not be able to see the option chaing on the MSN Money
"options" page, you can see the chain by using the Find control

On the Quotes page, click the Find button and on the Options tab, enter the
symbol (i.e. JPM) and click Find

-Mark


"David Cash" <DavidCash[at]discussions.microsoft.com> wrote in message
news:4339F694-8760-4A2F-ABD2-24E44EA9C0B3[at]microsoft.com...
- quote -

Thanks, Dick --

What leads to your understanding? Do you suppose that someone somewhere in
the world went through all of the MSN preliminary popup signins (and
superfulous questionaires) just in order to report the problem?

"Dick Watson" wrote:

- quote -

I don't know if anyone knows. But I understand that it's being investigated.

"David Cash" <DavidCash[at]discussions.microsoft.com> wrote in message
news:9909314D-9A2D-45B3-A3A4-1C5BC994B762[at]microsoft.com...
- quote -

The option chain for J P Morgan Chase is missing. It has been missing for two
days. Any attempt to secure information regarding who, where, why, what
and/or how is an endless exercise in futility -- that is, the numerous steps
leading into a "contact us at Microsoft Money 2007" is ridiculously
time-consuming and frustrating. If anyone knows the answer as to why the J P
Morgan Chase option chain is missing (as seen in this hyptertext link
http://moneycentral.msn.com/investor...th=9&Year=2007) it would be greatly appreciated.

Thank you.

David Cash